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关于罗切斯特梅奥诊所南温德姆拉昆塔套房酒店的点评

3 out of 5
罗切斯特梅奥诊所南温德姆拉昆塔套房酒店
4353 Canal Pl SE, Rochester, MN

点评

8.0

很好

10 分 - 超赞。443 条好评，共有 1002 条点评" "
8 分 - 还可以。267 条好评，共有 1002 条点评" "
6 分 - 一般。131 条好评，共有 1002 条点评" "
4 分 - 很差。86 条好评，共有 1002 条点评" "
2 分 - 糟糕。75 条好评，共有 1002 条点评" "

8.2/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Dave or Melinda

与配偶出行, 商务旅客
满意：清洁度
I cant believe there is no shuttle to the Clinic!
2024 年 5 月入住 1 晚

10/10 超赞

elwyn，Red Lake

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice quiet, clean and comfortable. It’s just out of the the downtown area but a short drive to the heart of Rochester. My kids loved the pool and I enjoyed the hot tub. The gym is nice. Free breakfast was good (hot and cold options) nice eating area, all staff were nice. This hotel was the most affordable option in the Rochester area and it’s a great place. I’d definitely stay here again
2024 年 4 月入住 1 晚

10/10 超赞

Benjamin

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were friendly and helpful.
2024 年 5 月入住 1 晚

2/10 糟糕

Carson

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No problems. All was good. I will continue to book rooms there for future Mayo Clinic appointments.
2024 年 5 月入住 2 晚

6/10 一般

Lisa

满意：清洁度
不满意：服务设施，员工和服务
They no longer have shuttle service to the Mayo.....can no longer recommend them....was very inconvenient since this was one of the main reasons I stayed at this location and I had counted on the shuttle for Mayo appointments. This was a service they provided 6 months prior. Very disappointed......
2024 年 4 月入住 1 晚

2/10 糟糕

Wendy

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was petrified dog poopsies in my room yuck! The staff was constantly ducking into a utility closet to smoke pot and cigarettes. My room was on the first floor that constantly reeked from the smoke and was a couple doors down from said utility room. I was there for my daughter’s medical treatments. She already has breathing issues, so this was absolutely terrible.
2024 年 2 月入住 5 晚

10/10 超赞

Tina

满意：服务设施
It was fresh, CLEAN, new and they did late checkouts
2024 年 5 月入住 1 晚

2/10 糟糕

Christopher

不满意：员工和服务、服务设施、住宿条件和设施
Staff is rude
2024 年 5 月入住 1 晚

8/10 还可以

Karin

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚

6/10 一般

Matthew

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
Though it’s a non smoking property, our room definitely smelled smoky. It wasn’t awful but noticeable when you walked in. The breakfast wasn’t great or well stocked so options are limited. The ice machine wasn’t working and there was no one at the desk to mention it to, and there was no one there at check out, just a sign to call a number that it didn’t even ring when you called. Overall the room was alright, so it served its purpose.
2024 年 4 月入住 1 晚

2/10 糟糕

Emily

与家人出行
Room was dirty and the was blood of the ceiling of my room. Tried to talk to the manager about it but she was not there. Manager not present and unable to help the situation.
2024 年 4 月入住 1 晚

4/10 很差

Christopher

与配偶出行
满意：员工和服务
They didn’t have any eggs available for the breakfast. That was the weakest breakfast I have ever seen. Also the mattresses were extremely uncomfortable and had to be very old. You sunk in them like it was a canoe.
2024 年 4 月入住 1 晚

8/10 还可以

Vicki

与家人出行
满意：住宿条件和设施，清洁度
Room was okay. But it seemed like a lot of shady people around. We didn’t feel safe.
2024 年 2 月入住 1 晚

4/10 很差

Greg

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

Steven

与配偶出行
满意：服务设施，清洁度
No ice machine had 3 of them but they didn't work water pressure in shower was garbage and break was sausage eggs and toast every day
2024 年 4 月入住 3 晚

4/10 很差

Jennifer，La Mesa

与家人及幼儿出行, 商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
The hot tub was cool and the TV in the room wouldn’t turn on. We frequently had to wait for service as there was no one at the front desk.
2024 年 4 月入住 2 晚

8/10 还可以

Laura

2024 年 4 月入住 1 晚

10/10 超赞

Belester

2024 年 4 月入住 1 晚

4/10 很差

Hanson

满意：服务设施
不满意：员工和服务，清洁度
Broken lamp, candy wrappers on floor, disguisting stained couch, tv remote did not work, check in staff creepy/ laying on front desk couch. Check out person friendly and professional
2024 年 4 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Quiet and very clean.
2024 年 4 月入住 1 晚

6/10 一般

Rose

带宠物出行, 与配偶出行
满意：服务设施，员工和服务
Reasonable pet fee and decent rate
2024 年 4 月入住 1 晚

4/10 很差

Diane

2024 年 4 月入住 1 晚

8/10 还可以

Jennifferlynn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet
2024 年 4 月入住 2 晚

10/10 超赞

Eric

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Every thing was nice.
2024 年 3 月入住 2 晚

8/10 还可以

Ashley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a nice 2 day stay at this location, pool was fun for the kiddos to play in. Room was nice and clean. Staff was friendly.
2024 年 3 月入住 2 晚

2/10 糟糕

Emily

与家人出行, 与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was very run down. It needs multiple repairs and deep cleaning done. Stained carpets, curtains and bedding. I wouldn’t recommend this for anyone traveling to the Mayo it’s not a safe or sanitary environment. No front desk staff for any hospitality you may need during your stay. Unfortunately I do not have a positive comment about my stay.
2024 年 3 月入住 3 晚

2/10 糟糕

Emily

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

6/10 一般

Kathryn

Hotel was okay and probably what you’d expect at this price point.
2024 年 3 月入住 3 晚

10/10 超赞

Shawna，Mountain iron

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were extremely friendly. Breakfast was great. Pool area was well maintained. Lobby area was nice.
2024 年 3 月入住 2 晚

8/10 还可以

Tyson

2024 年 3 月入住 3 晚

10/10 超赞

Marissa

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a very nice hotel!
2024 年 3 月入住 2 晚

10/10 超赞

Darren

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very kind staff , clean , very reasonably priced!!!
2024 年 3 月入住 1 晚

10/10 超赞

RICHARD

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Edwin

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hot tub and pool were filthy. Hair and some kind of nasty brown stuff collecting in the bottom edges. Tv remote didn’t work even after waiting for over an hour for a new remote. Vending area only had pop and water even tho it’s advertised there are snacks to buy. Double charged for my room. Still waiting for the refund on that.
2024 年 3 月入住 1 晚

10/10 超赞

Tina

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property looks new and the beds were really comfortable!

8/10 还可以

Ashley

满意：清洁度、员工和服务、住宿条件和设施
Was a little disappointed with the breakfast. We've been to many motels with better/more breakfast options.
2024 年 3 月入住 2 晚

10/10 超赞

Jeri

与家人出行, 带宠物出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved that it was close enough to downtown Rochester but not actually down town. Staff was helpful when they were present (couldn't always find them). Our room was nice and clean and well cared for. We had a very enjoyable stay!

10/10 超赞

Jeff

满意：清洁度、员工和服务、住宿条件和设施
Super clean! All of the staff were friendly, professional and personable.
2024 年 3 月入住 1 晚

4/10 很差

Ashley

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Alex，Elkhart

满意：清洁度、员工和服务、住宿条件和设施
Pretty clean and well maintained.
2024 年 3 月入住 2 晚

4/10 很差

Sarah

满意：住宿条件和设施
不满意：员工和服务
2024 年 3 月入住 3 晚

10/10 超赞

Alex，Elkhart

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pretty new and well maintained facilities, very clean and organized.
2024 年 3 月入住 1 晚

6/10 一般

Kat

与家人及幼儿出行, 与家人出行
不满意：员工和服务
The room was clean enough. One pillow was stained yellow which was off putting. Our TV didn't work and the staff couldn't fix it. The staff gave off a don't bother us vibe. The morning cook was very friendly and made us feel very welcome though.
2024 年 3 月入住 1 晚

6/10 一般

Mike

满意：清洁度
不满意：服务设施
Television didn't work. Called down to front desk and never did get it on.
2024 年 3 月入住 1 晚

2/10 糟糕

Jasmine

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
In my first two nights I have been switched into four different rooms because something didn’t work that was essential to stay in anyone’s hotel. No wash clothes to wash your body and when you ask for them they want to give you hand toilets. SMH!!! First night was cool until I needed to take a shower. The tub was clogged and you had to was your feet like taking a bath to make sure you weren’t putting back in dirty water. Got a room change for this. Second night, new room the toilet won’t flush and when I told the front desk we don’t know how long before the can get the maintenance man onsite to fix. This is at 11pm at night. So we get another room. Immediately pass because smelled like an ashtray. Now I’m on room number four and the sink stopper won’t open to let the water go down the drain. How do they expected you to wash your hands and face with a sink full of water. I would not recommend this place to anyone!

2/10 糟糕

Chelsea

2024 年 3 月入住 1 晚

2/10 糟糕

Geralyn

与配偶出行, 商务旅客
Couch had big stains & visibly soiled all over. Lampshades & desk chair all broken. Sheets stained. One of the TV’s couldn’t be used with the remote. No one was at desk to check in. Maid passing through tried to find him & it took about 10 minutes.
2024 年 3 月入住 3 晚

2/10 糟糕

Jamie

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff were never at the front desk and we had to call a number to have someone assist us. The water temperature in our room would not get above cold, not even lukewarm. The continental breakfast was horrible. The only item that was edible was the waffles that you make yourself with premade batter. The pool area needs updating as the a few chairs were ripped and not usable. The “hot tub/jacuzzi” was lukewarm. We won’t be returning.
2024 年 2 月入住 2 晚

2/10 糟糕

Amber

与家人出行
不满意：服务设施，员工和服务
Do not stay here! We were very disappointed and do not recommend. The staff at check-in was very unprofessional in terms of dress and attitude. For check-out we had to call someone to come to the desk. The breakfast was mediocre. It was very noisy in the room with stomping above us. We couldn't believe that in the entire hotel there was no ice. AT ALL. Ridiculous. Next time we will pay more to stay closer to downtown.
2024 年 3 月入住 1 晚