“The air conditioning was good. The bed and bedding was good. The shower was not draining. The pool was not open. The walls outside of our room had dirty fingerprints. The walkways and railings were dirty and banged up. Staff was good, but it was extremely frustrating for us that the pool was not open. The pool was clearly cleaned. You need to get the part for the disabled lift as soon as possible. The only reason we selected your hotel was because you had a pool.”
“The air conditioning was good. The bed and bedding was good. The shower was not draining. The pool was not open. The walls outside of our room had dirty fingerprints. The walkways and railings were dirty and banged up. Staff was good, but it was extremely frustrating for us that the pool was not open. The pool was clearly cleaned. You need to get the part for the disabled lift as soon as possible. The only reason we selected your hotel was because you had a pool.”
Jeff