住宿景观

关于阿马尔菲酒店的点评

3 out of 5
阿马尔菲酒店
Via Merulana 278, Rome, RM

点评

8.8

超赞

10 分 - 超赞。417 条好评,共有 871 条点评" "
8 分 - 还可以。351 条好评,共有 871 条点评" "
6 分 - 一般。73 条好评,共有 871 条点评" "
4 分 - 很差。21 条好评,共有 871 条点评" "
2 分 - 糟糕。9 条好评,共有 871 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.8/10

环保

点评

6/10 一般

TAO

满意:员工和服务,清洁度
地点不错 但条件很一般。在罗马算便宜。
2019 年 9 月入住 2 晚
Fra N. 于 2019年10月4日 的回复
Grazie

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
地理位置非常好,设施有点老旧。
地理位置非常好,设施有点老旧。
2017 年 11 月入住 1 晚

8/10 还可以

Yuxuan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店设施比较老,我觉得最多三星。前台是个英文一般般的老爷爷,沟通起来有点费劲。不过地理位置非常好,认识路了之后3分半走到火车站。
2017 年 11 月入住 1 晚

10/10 超赞

Hsieh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cp值很高
3張單人床,房間乾淨整潔,前台態度良好
2017 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Maude

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Accueil chaleureux. Chambre au décor soignée et singulier. Parfait pour un saut en Italie.
2024 年 5 月入住 1 晚
Alessandro 于 2024年05月13日 的回复
Cher Maude,Nous sommes vraiment heureux de lire votre commentaire positif ! Chez nous, nous mettons un point d'honneur à offrir à nos clients un accueil chaleureux dès leur arrivée. Nous sommes ravis que vous ayez apprécié le décor soigné et singulier de votre chambre. Nous nous efforçons constamment de créer une atmosphère unique et mémorable pour nos clients, afin que leur séjour soit parfait, que ce soit pour une escapade rapide en Italie ou pour un séjour plus long. Votre satisfaction est notre priorité absolue, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une nouvelle expérience tout aussi agréable.Hotel AmalfiAlessandro

10/10 超赞

Karen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice small hotel Super friendly staff. Easy walking to train station and colosseum
2024 年 5 月入住 3 晚
Alessandro 于 2024年05月11日 的回复
Dear Karen,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us.Our team strives to provide exceptional service, and it's wonderful to know that our efforts made your experience memorable. We're glad you found our location convenient for exploring the city's landmarks. We hope to welcome you back on your next visit to Rome!Best RegardsHotel AmalfiAlessandro

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice quaint boutique hotel very clean and friendly. And a good location for walking to different attractions. The rooms are a little small as is common in big cities, But they are clean and well appointed. Would stay there again, Nice little place.
2024 年 5 月入住 3 晚
Alessandro 于 2024年05月11日 的回复
Dear Paul,Thank you so much for taking the time to share your experience with us! We're truly grateful for your kind words and delighted to hear that you enjoyed your stay at our quaint boutique hotel.Providing a clean and friendly environment for our guests is always our top priority, and we're thrilled that you found our accommodations to your liking.Indeed, being situated in a bustling city like ours, we understand that space can sometimes be at a premium. However, we're pleased to hear that despite the size, you found our rooms well-appointed and comfortable. It's wonderful to know that our central location made exploring the city's attractions convenient for you.Your feedback means the world to us, and we're overjoyed to hear that you would choose to stay with us again. We can't wait to welcome you back for another enjoyable experience at our little slice of hospitality. Best RegardsHotel AmalfiAlessandro

10/10 超赞

TAKUMA

满意:清洁度、员工和服务、服务设施、住宿条件和设施
テルミニ駅から徒歩10分以内、ホテル前にサンタマリアマッジョーレ教会、コロッセオなどの主要な観光地にも近いので観光しやすかったです。施設の古さは有りますが、スタッフの対応が良く、三ツ星ホテルの中では結構オススメしたい。
2024 年 5 月入住 3 晚

8/10 还可以

Daphne

2024 年 4 月入住 2 晚
Alessandro 于 2024年05月9日 的回复
Dear [Reviewer's Name],Thank you so much for taking the time to leave such a kind review! We are thrilled to hear that you enjoyed your stay with us at Hotel Amalfi. Providing a comfortable and enjoyable experience for our guests is always our top priority, so it's truly rewarding to know that we succeeded in making your visit memorable. We strive to offer a welcoming and accommodating environment for all our guests, and it's wonderful to hear that our efforts are appreciated.We look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Hotel AmalfiAlessandro

6/10 一般

Susan

与配偶出行
满意:员工和服务,清洁度
Hotel was okay, very small room and bathroom. The walls are very thin - we could hear people in the next room. Breakfast was good.
2024 年 4 月入住 4 晚
Alessandro 于 2024年05月11日 的回复
"Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our breakfast offerings.Regarding the size of the room and bathroom,being one historical Hotel our space are limited. We hope to have the opportunity to welcome you back for a better experience in the future.Best RegardsHotel AmalfiAlessandro

10/10 超赞

Tama

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed a lovely breakfast every morning at the hotel before heading out to explore. Hotel is very close to Roma Termini and walking there easy. Also walkable to Colosseum, Trevi Fountain and Spanish Steps. We took an hour-long walk to Vatican City as well. Great restaurants nearby hotel. Staff very friendly and helpful. Rooms small but clean. Enjoyed our stay very much.
2024 年 4 月入住 4 晚
Alessandro 于 2024年04月30日 的回复
Dear Tama,Thank you so much for sharing your delightful experience with us! It's wonderful to hear that you enjoyed our delicious breakfast spread to fuel your adventures.We're thrilled to be conveniently located near Roma Termini and within walking distance of Rome's iconic attractions like the Colosseum, Trevi Fountain, and Spanish Steps.It's fantastic that you ventured to Vatican City and found our neighborhood bustling with great dining options.Our team takes great pride in providing friendly and helpful service, ensuring your stay is memorable. While our rooms may be cozy, we're glad to hear you found them clean and comfortable. We can't wait to welcome you back for another fantastic stay!Best RegardsHotel AmalfiAlessandro

10/10 超赞

Susana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very convenient and well located as it is surrounded by nice little restaurants. There is also a supermarket a block away which we visited daily for fresh fruits and water. The bus, tram and train are also very close by. We had the room with the balcony and loved it. The space is limited so I recommend traveling light. The bed was super comfortable and this is a big deal as both my husband and I have bad backs. We slept very well and had no back issues the whole time. The breakfast was delicious and the staff was super helpful. We will be back!
2024 年 4 月入住 6 晚
Alessandro 于 2024年04月30日 的回复
Dear Susana thank you for the betiful review! We're overjoyed that you found our hotel to be not only convenient but also surrounded by the charm of local eateries and amenities like the nearby supermarket.It's fantastic to hear that your room with the balcony added an extra touch of enjoyment to your stay, and we're delighted that our comfortable bed provided you and your husband with the rest you needed. We understand that traveling light can enhance the experience in our cozy space, and we appreciate your understanding in this regard. Our team works tirelessly to ensure that every guest feels at home, and we're thrilled that you found our breakfast delicious and our staff helpful.Your kind words motivate us to continue delivering exceptional service.Thank you for choosing to stay with us, and we eagerly await the opportunity to welcome you back for another memorable visit. Best RegardsHotel AmalfiAlessandro

10/10 超赞

Tarek

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean property and high services workers, thanks
2024 年 4 月入住 1 晚
Alessandro 于 2024年04月24日 的回复
Dear Tarek,Thank you for your kind words! We're delighted to hear that you found our property clean and our staff provided high-quality service.We strive to create a welcoming and comfortable environment for all our guests, and it's rewarding to know that we succeeded in meeting your expectations. We look forward to welcoming you back again soon!Best RegardsHotel AmalfiAlessandro

8/10 还可以

gary

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Alessandro 于 2024年04月24日 的回复
Dear Gary,Many thanks for your fantastic review! We're overjoyed to hear that you found our property tidy and our staff delivered exceptional service.We always aim to exceed our guests' expectations, and we're delighted that we succeeded in doing so for you. We eagerly anticipate the opportunity to welcome you back again soonBest RegardsHotel AmalfiAlessandro

10/10 超赞

Mark

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel. Staff were great and very accommodating!
2024 年 3 月入住 3 晚
Alessandro 于 2024年04月2日 的回复
Dear Mark,Thank you very much for sharing your positive feedback about your recent stay at our hotel. We're delighted to hear that you found the accommodations to your liking and that our staff played a significant role in enhancing your experience with us. Our team prides itself on delivering exceptional service and going above and beyond to ensure all our guests feel welcome and well taken care of. It's heartening to know that our efforts to create a comfortable and accommodating environment were appreciated. We believe that the cornerstone of a memorable hotel experience lies in the quality of service provided, and your kind words affirm that we are moving in the right direction. Best RegardsHotel AmalfiAlessandro

10/10 超赞

Laura

2024 年 3 月入住 1 晚
Alessandro 于 2024年04月9日 的回复
Dear Laura,We are absolutely thrilled to receive your 5-star rating! Thank you for taking the time to share your positive experience with us.It's always our top priority to ensure our customers receive the best possible service and products.Your feedback is incredibly valuable as it motivates our team to continue delivering excellence and exceeding expectations. We're looking forward to having the opportunity to serve you again.If there's anything more we can do for you in the future, please don't hesitate to reach out. Thanks again for your support!Best RegardsHotel Amalfi

10/10 超赞

Lang

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Alessandro 于 2024年03月26日 的回复
Thank you so much for your positive review! We're truly delighted that you enjoyed your experience. Your feedback is incredibly valuable to us and encourages us to keep improving and providing the best service to our customers. We hope to welcome you again soon and to give you another equally positive experience. Thanks again for choosing to share your experience with us!

8/10 还可以

Johanne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Très bien!
2024 年 3 月入住 4 晚
Alessandro 于 2024年04月2日 的回复
Dear Johanne,Thank you for your succinct yet positive review! We're thrilled to hear you enjoyed your experience with us.We aim to provide a service that leaves our guests with a lasting impression of excellence, and it's always rewarding to see those efforts appreciated. Should your travels bring you back our way, we look forward to welcoming you once again. Thank you for choosing to stay with us!Best RegardsHotel AmalfiAlessandro

10/10 超赞

Eimer

满意:清洁度、员工和服务、住宿条件和设施
excellent stay
2023 年 12 月入住 3 晚
Alessandro 于 2024年03月26日 的回复
Dear Eimer,Absolutely appreciate your glowing review! It brings us immense joy to learn that you thoroughly enjoyed your time with us. Your feedback is invaluable and motivates us to strive for excellence in all that we do. We eagerly anticipate the opportunity to host you once more and ensure another exceptional experience. Thank you sincerely for choosing to share your positive thoughts with us!

10/10 超赞

Radu

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Alessandro 于 2024年03月26日 的回复
Dear Radu,We deeply appreciate your glowing review! It fills us with joy to know that you had such a fantastic experience. Your feedback is invaluable to us and fuels our commitment to excellence.We eagerly await the opportunity to serve you again and ensure another outstanding visit. Thank you wholeheartedly for sharing your positive impressions with us!

10/10 超赞

Wiebke

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gute Umgebung, zwei U-Bahn Stationen in der Nähe sowie viele Cafés, Restaurants und eon großer Supermarkt. Die Dachterrasse war toll, die Mitarbeiter freundlich und das Frühstück gut. Sichere Gegend, wir haben uns sehr wohl gefühlt.
Alessandro 于 2024年03月6日 的回复
Liebe Wiebke,Vielen Dank für Ihr Feedback! Wir freuen uns sehr zu hören, dass Sie Ihre Zeit bei uns genossen haben. Es ist großartig zu wissen, dass Ihnen unsere Lage gefallen hat, mit der Nähe zu U-Bahn-Stationen, Cafés, Restaurants und einem Supermarkt. Unsere Dachterrasse ist in der Tat ein besonderes Highlight, und es freut uns, dass Sie sie genossen haben.Unser Team legt großen Wert darauf, dass sich unsere Gäste wohl und sicher fühlen, und wir sind froh zu hören, dass Sie sich in unserer Umgebung sicher gefühlt haben.Ihre Anerkennung der Freundlichkeit unserer Mitarbeiter und der Qualität unseres Frühstücks bedeutet uns viel.Es war uns eine Freude, Sie als Gast zu haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie bei Ihrem nächsten Besuch noch weitere Anliegen oder Wünsche haben, lassen Sie es uns bitte wissen. Nochmals vielen Dank, dass Sie sich für uns entschieden haben!Mit freundlichen Grüßen Hotel Amalfi

10/10 超赞

Sharon Yvette

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location
2024 年 2 月入住 3 晚
Alessandro 于 2024年03月6日 的回复
Dear Sharon Yvette,Thank you for sharing your thoughts!We're glad to hear that you appreciated our central location.Being situated in the heart of the city is something we take pride in, as it allows our guests easy access to all that the area has to offer. Whether it's exploring nearby attractions, dining at local restaurants, or simply enjoying the vibrant atmosphere, we're delighted that our location enhanced your stay. Should your travels bring you back to the area, we'd love to welcome you again for another enjoyable experience.Best RegardsHotel Amalfi

8/10 还可以

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was lovely and well-situated. However, do not get a room near the elevator. It is very loud as people tend to scream in hallways waiting for the elevator at all hours.
2024 年 2 月入住 2 晚
Alessandro 于 2024年04月2日 的回复
Dear David,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel lovely and appreciated its convenient location.However, we're sorry to hear that the proximity of your room to the elevator impacted your stay. We understand how important a quiet and restful environment is for our guests, and we apologize for any inconvenience this may have caused.For future visits, we encourage you to let us know your room preference, and we'll do our utmost to accommodate your request for a quieter location away from high-traffic areas like elevators. Best RegadsHotel AmalfiAlessandro

10/10 超赞

david

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have been to this hotel a few times. It is consistently clean and well managed. The manager introduced himself and made me feel very welcome. The staff tries very hard to make their guests comfortable. I strongly recommend.
2024 年 1 月入住 5 晚
Alessandro 于 2024年02月27日 的回复
Dear David,Thank you for being a loyal guest and for sharing your positive experiences with us! We greatly appreciate your kind words about the cleanliness, management, and efforts of our staff.It's our priority to ensure that every guest feels comfortable and well taken care of during their stay. Your strong recommendation means a lot to us, and we look forward to continuing to exceed your expectations on future visits. If there's anything specific you'd like to see improved or any additional feedback you have, please feel free to reach out. We can't wait to welcome you back again soon!Best RegardsHotel Amalfi

10/10 超赞

Jessica

与配偶出行
满意:住宿条件和设施
The room was very clean and the staff was very helpful and attentive. It was very easy to get around from this location and the metro was close by.
2024 年 1 月入住 4 晚
Alessandro 于 2024年02月1日 的回复
Dear Jessica,We're delighted to hear about your positive experience at our hotel! It's great to know that you found the room very clean and that our staff was helpful and attentive.Our convenient location and proximity to the metro make it easier for our guests to explore the area.If you have any further feedback or suggestions on how we can make your next stay even more enjoyable, please feel free to share. We appreciate your kind words and look forward to welcoming you back in the future.Thank you for choosing our hotel!RegardsHotel Amalfi

8/10 还可以

Yvonne

团体旅客
满意:住宿条件和设施
Very central to station / colosseum/ restaurants/ supermarket
2024 年 1 月入住 3 晚
Alessandro 于 2024年02月1日 的回复
Dear YvonneWe're thrilled to hear that you found our location to be very central and convenient! Being close to the station, Colosseum, restaurants, and a supermarket can certainly enhance the overall experience for our guests.We hope you had a great time exploring the area and that your stay with us met your expectations.If you ever plan to visit again or have any specific feedback to share, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to hosting you again in the future!Best RegardsHotel Amalfi

8/10 还可以

Inna

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very close to everything. Staff is nice and helpful. Breakfast was good but I found it weird that you need to pay extra for some things like fresh orange juice. Shower is small but I would say standard for European hotels.
2023 年 12 月入住 4 晚
Francesco 于 2024年01月25日 的回复
Hello Inna,Thank you for your review and the valuable feedback you provided about our hotel. We greatly appreciate your positive comments regarding our hotel's convenient location, friendly and helpful staff, and the overall quality of our breakfast.In response to your feedback regarding the paid fresh orange juice, we want to share some insights into our decision-making process. Initially, we offered complimentary fresh orange juice as part of our commitment to delivering an exceptional breakfast experience. Our dedication to supporting local producers and ensuring our guests enjoy high-quality, locally-sourced items, such as artisanal Italian cured meats, freshly baked croissants from a local bakery, and pastries from a nearby pastry shop, remains a key focus for us.However, we recently faced a situation where some guests were not considerate of others and consumed all the available oranges, which unfortunately made it impossible for other guests to enjoy our delightful freshly squeezed orange juice. What's important to note is that our staff was purchasing up to 20 kilograms of oranges daily, only to find unused glasses of juice, leading to significant wastage of this fresh and high-quality product. This situation was not in line with our mission of environmental responsibility and sustainability.After careful consideration, we debated whether to discontinue the service or maintain it with a symbolic fee. Ultimately, we decided to introduce a simbolic nominal fee, equivalent to half the market price, with the intention of regulating usage and ensuring that all guests have access to this service while still preserving the quality and uniqueness of our breakfast offerings.We sincerely hope that despite this change, your stay with us was enjoyable, and that you felt comfortable during your visit. We eagerly anticipate the opportunity to welcome you back in the future. If you have any further comments or questions, please do not hesitate to contact us.Warm regards,The Hotel Team

10/10 超赞

Cigdem

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Seyahatimde konaklamadan çok memnun kaldım. Resepsiyonun ilgisiyle güler yüzüyle yardımlarıyla seyahatim daha iyi geçti. Oda temizdi ve roma terminiye çok yakındı bu yüzden rahat ettim. Odanın tavan resimleri beni benden aldı. Her şey için teşekkürler
2024 年 1 月入住 6 晚
Francesco 于 2024年01月25日 的回复
Dear Cigdem,We are thrilled to hear about your positive experience during your stay with us. It is our utmost pleasure to know that you were satisfied with our attentive and helpful reception staff, as well as the cleanliness of your room. We take pride in providing a comfortable and convenient location close to Roma Termini, and we are delighted that you had a comfortable stay.The ceiling frescoes in the room are indeed a unique and captivating feature, and we are delighted to hear that you appreciated them.Your kind words and appreciation mean a lot to us. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. Warm regards,Hotel Amalfi

8/10 还可以

Mildred

满意:员工和服务,清洁度
2024 年 1 月入住 3 晚
Alessandro 于 2024年01月23日 的回复
Thank you for choosing to stay with us. We hope that your stay was pleasant and met your expectations.If there's anything specific you'd like to share about your experience, we would love to hear from you. Your feedback is invaluable in helping us improve andcontinue providing the best service possible.We look forward to the opportunity to welcome you back in the future.

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Séjour très charmant dans un tout petit hôtel très historique et bien décoré mais forcément petite chambre…personnel très attentif
2024 年 1 月入住 4 晚
Alessandro 于 2024年01月23日 的回复
Cher client, nous vous remercions pour votre commentaire. Nous sommes ravis d'apprendre que vous avez passé un séjour très charmant dans notre petit hôtel historique bien décoré. Nous comprenons que les chambres puissent être un peu petites en raison de l'ancienneté de l'établissement, mais nous sommes heureux que notre personnel attentif ait pu compenser cela en offrant un service de qualité. Votre satisfaction est notre priorité, et nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir pour une expérience tout aussi agréable. Merci d'avoir choisi notre hôtel et d'avoir pris le temps de partager votre avis.

8/10 还可以

YUMI

满意:清洁度、员工和服务、住宿条件和设施
직원분들이 매우 친절하고 환영받는 느낌을 줌. 입구 보안이 철저하고 안전하단 생각이 듦. 쓰레기통이 욕실과 공용임. 샤워시설 쓸 때 좀 헷갈렸음. 방이 구조적으로 편하지 못함. 여행객이면 캐리어는 최소 한 개인데 캐리어를 바닥에 펴면 타넘고 지나가야 함. 방이 좁다는 문제보단 구조가 배려없음. 정한 사람이 직접 이틀쯤 살아봤다면 달라졌을 거라 확신함. 욕실에 면한 커튼이 끝까지 완전히 닫히지 않아서 갖고 있던 집게로 가려야 했음. 아무리 좁은 틈새라도 밝으면 잘 보이는 게 당연해서 불안했음. 직원분들 생각하면 당연히 또 오고 싶지만, 다른 점들 때문에 잘 모르겠음.
2024 年 1 月入住 2 晚
Francesco 于 2024年01月25日 的回复
친애하는 리뷰어님,저희 호텔을 방문해 주셔서 감사합니다. 귀하의 친절한 리뷰와 의견에 대해 감사드립니다. 귀하가 저희 직원들의 환영과 안전한 입구에 만족하셨다는 것을 듣게 되어 기쁩니다.그러나 방 구조에 대한 귀하의 우려에 대해 들어 보니 조금 더 이해하고 싶습니다. 저희는 손님들이 편안하게 머무실 수 있도록 항상 노력하고 있으며, 짐 배치와 샤워 부분의 어려움 등과 같은 세부사항에 대한 귀하의 피드백을 소중하게 생각합니다.방의 창문은 외부 블라인드가 있어 빛을 차단할 수 있음을 알려드립니다. 귀하가 체크인 시에 우리에게 알려주셨다면, 우리는 바로 외부 블라인드 사용 방법을 안내해 드릴 수 있었을 것입니다. 향후에는 이러한 기능에 대한 커뮤니케이션을 개선하여 귀하의 편안한 숙박을 보다 더 확실하게 지원하도록 노력하겠습니다.이런 작은 어려움에도 불구하고, 귀하가 향후에 다시 저희를 방문할 고려를 하시기를 바랍니다. 저희 스태프는 항상 귀하의 편안한 숙박을 위해 최선을 다하고 있습니다. 추가 문의 사항이나 요청 사항이 있으시면 언제든지 연락해 주십시오.귀하의 방문에 감사드리며 귀하의 의견을 공유해 주셔서 감사합니다.진심으로,호텔 팀

8/10 还可以

Paul,Oelde

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Interessantes Hotel- auf UNESCO- Liste w Alter und Fresken im ganzen Hotel. Eher kleinere Zimmer aber mit allem, was man braucht. Gute Verkehrslage nahe Bahnhof Termini und Oper. Nettes Personal . Frühstück I.O.
2023 年 12 月入住 6 晚
Alessandro 于 2024年01月15日 的回复
Lieber Paul,Vielen Dank für Ihre positive Bewertung unseres Hotels! Wir freuen uns, dass Ihnen die einzigartige Atmosphäre mit den historischen Fresken und der UNESCO-Listung gefallen hat.Die günstige Verkehrslage in der Nähe des Bahnhofs Termini und der Oper ist sicherlich ein Pluspunkt für unser Hotel, und wir sind froh, dass Sie dies geschätzt haben.Wir danken Ihnen auch für Ihr Lob an unser freundliches Personal. Ihr Feedback zum Frühstück ist ebenfalls wichtig für uns, und wir werden sicherstellen, dass wir unsere Standards kontinuierlich verbessern.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, und wir schätzen Ihre Bewertung sehr!Hotel Amalfi

10/10 超赞

Norma Alejandra

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El personal fue muy amable con nosotros Ofreciéndonos un gran servicio
2023 年 12 月入住 3 晚
Alessandro 于 2024年01月8日 的回复
Querida Norma Alejandra,¡Apreciamos mucho su comentario! Nos llena de alegría saber que el personal fue muy amable y que el servicio que ofrecimos cumplió con sus expectativas. En nuestro establecimiento, consideramos la hospitalidad y el servicio de calidad como nuestras prioridades máximas, y comentarios como el suyo nos motivan a seguir mejorando día a día. Nos esforzamos en brindar una experiencia memorable a cada uno de nuestros huéspedes y esperamos tener la oportunidad de servirle nuevamente en el futuro.¡Gracias por elegirnos y por tomarse el tiempo para compartir su experiencia!

10/10 超赞

PIERRE

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I travel a lot and I must say very rarely did I find the hotel staff so friendly, so helpful, so eager to make your stay pleasant and comfortable. This remark is valid for all staff at the Amalfi Hotel, from the gentleman at the front desk to the two persons in the breakfast room, without forgetting the lady who made up the rooms and of course, the Director. A big thanks to all as you really made a difference in treating guests like special persons. Pierre
Fra N. 于 2023年12月19日 的回复
Dear Pierre,Thank you for sharing your wonderful experience at Hotel Amalfi! We are absolutely thrilled to hear that our team's dedication and friendliness significantly enhanced your stay. It's our aim to provide a memorable experience for each guest, and it's heartening to know that from the front desk to the breakfast room, and our housekeeping team to our Director, everyone made you feel special and well-cared for.Your kind words are a huge motivation for all of us, and we genuinely appreciate you acknowledging our efforts to treat every guest like a VIP. We look forward to welcoming you back and ensuring your next visit is just as delightful, if not more.Warm regards,The Team at Hotel Amalfi

4/10 很差

Jesus

满意:清洁度
不满意:员工和服务
Not gay friendly. Visitors not allowed even with official ID.
2023 年 12 月入住 3 晚
Francesco 于 2023年12月18日 的回复
Dear Mr Jesus,Thank you for sharing your feedback. We're so sorry to receive this feedback from you.We would like to clarify the situation to ensure there is no misunderstanding regarding our policies and approach.When you inquired about having a guest in your room, we informed you that as per your booking of a double room, a visitor could indeed join you, provided that they registered with official ID. This policy is in accordance with Italian law and is standard practice in our establishment to ensure the safety and security of all guests.Upon the arrival of your guest, our team initiated the standard registration process in front of our two receptionists. However, we observed that your guest chose not to proceed with the registration, retrieving their ID and deciding against staying. We respected this decision and bid them a cordial farewell, as is our custom.We would like to emphasize that our hotel respects the sexual orientation of all our guests and does not differentiate or discriminate based on this. We are not privy to the personal details of our clients' lives, including their sexual orientation. Our request for ID registration is a standard procedure applied equally to all guests and visitors, regardless of any personal attributes.We regret any discomfort or misunderstanding this situation may have caused. Our aim is always to provide a welcoming and inclusive environment for all guests. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Best regards,

8/10 还可以

James

Alessandro 于 2024年02月27日 的回复
Dear James,Thank you for staying with us!We will wait you in our Hotel.Best RegardsHotel Amalfi

10/10 超赞

Ilyas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚
Alessandro 于 2023年12月2日 的回复
Hello,Thank you for taying with us!We will wait you next time.Best RegardsHotel Amalfi

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Alessandro 于 2023年11月21日 的回复
Dear Mark,Thank you so much for choosing to stay with us! We're thrilled to hear that you had a positive experience during your visit.Your satisfaction is our top priority, and it's wonderful to know that you enjoyed your stay. We eagerly await your return and look forward to hosting you once again in the future.Best RegardsHotel Amalfi

10/10 超赞

Andres

2023 年 11 月入住 2 晚
Fra N. 于 2023年12月19日 的回复
Dear Andres,We are truly delighted that you selected our hotel for your recent stay! It's a pleasure to learn that your visit was a memorable one.Your comfort and enjoyment are our utmost concerns, and we're overjoyed to hear that your stay met your expectations and can't wait to welcome you back to Hotel Amalfi.Warmest Regards,Hotel Amalfi Team

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Alessandro 于 2023年11月9日 的回复
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Your feedback is invaluable to us, and we hope to welcome you back soon. Thank you for staying with us!

10/10 超赞

Jose,Fort Lee

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
very helpful and accommodating staff
2023 年 11 月入住 2 晚
Alessandro 于 2023年11月9日 的回复
Dear Jose, We're so pleased to hear that you found our staff helpful and accommodating. It's always our goal to provide the best service possible, and knowing we've made a positive impact on your stay is very rewarding for us. Thank you for your review, and we look forward to the opportunity to serve you again!

10/10 超赞

Sarah

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was great. Francisco and staff were so welcoming and accommodating. We arrived after a 7 minute walk from the train station. Our room was small as others have mentioned but we expected that. Our friends had a larger room with couch and bath tub in the bathroom/shower versus our little corner shower which would be difficult for larger people. There are options in room choices so be sure to specify your needs when booking. There is a nice roof top patio seating area with views of the basilica where we enjoyed a bottle of wine with our friends. The bar downstairs will deliver drinks to you also. We didn’t have the breakfast but it looked alright. Beds where comfortable and room very clean. Hotel provides luggage storage for day and called a taxi for us to head to airport when we were ready to leave. Would definitely stay there again.
2023 年 10 月入住 1 晚
Fra N. 于 2023年11月9日 的回复
Dear Sarah,Thank you for taking the time to review our hotel. We're thrilled to hear that our team made your stay enjoyable and that you found our proximity to the Termini Station and the Colosseum convenient. It's great to know that you were prepared for the room size and that our variety of room options catered to different needs. We're delighted that you and your friends were able to relax and enjoy the views from our rooftop patio. Your mention of the bar service and our other amenities like luggage storage and taxi arrangements is much appreciated. While you didn't try our breakfast, we hope to have the opportunity to impress you with it on your next visit. We look forward to welcoming you back to our hotel in the future. Thank you again for your feedback!

6/10 一般

Lila

不满意:员工和服务
2023 年 10 月入住 1 晚
Alessandro 于 2023年11月9日 的回复
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Your feedback is invaluable to us, and we hope to welcome you back soon. Thank you for staying with us!

10/10 超赞

Stefanie

2023 年 10 月入住 1 晚
Alessandro 于 2023年11月15日 的回复
Dear Stefanie,Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Your feedback is invaluable to us, and we hope to welcome you back soon. Thank you for staying with us!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Venligt og imødekommende personale, super service. Fin morgenmad - ikke overdådig, men over middel. Dejlig tagterrasse. Rummeligt familieværelse til 4 (2 voksne + 2 teenagere). Eneste minus var, at der ikke var et egentligt vindue på værelset. Det havde været rart, at kunne se vejret indefra.
2023 年 10 月入住 4 晚
Alessandro 于 2023年10月28日 的回复
Kære gæst,Tusind tak for at tage dig tid til at dele din positive oplevelse hos os. Det glæder os meget at høre, at vores personales venlighed og imødekommenhed har haft en positiv indvirkning på dit ophold. Vi lægger stor vægt på at tilbyde exceptionel service, så det er fantastisk at se dette reflekteret i din feedback.Vi er også glade for, at du nød vores morgenmadsudvalg, og at vores tagterrasse bidrog til en behagelig oplevelse. At vide, at I følte jer komfortable i vores rummelige familieværelse, betyder meget for os.Din tilfredshed motiverer os til at fortsætte med at forbedre vores service og faciliteter. Vi ser frem til at byde dig og din familie velkommen igen og håber, at jeres næste besøg vil være lige så behageligt som det forrige.Med venlig hilsen,Hotel AmalfiAlessandro

10/10 超赞

Shannon

2023 年 10 月入住 2 晚
Alessandro 于 2023年10月11日 的回复
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Your feedback is invaluable to us, and we hope to welcome you back soon. Thank you for staying with us!

10/10 超赞

Ronald

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Fra N. 于 2023年10月5日 的回复
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Your feedback is invaluable to us, and we hope to welcome you back soon. Thank you for staying with us!

10/10 超赞

Mike

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed this quaint little boutique hotel. The front desk staff were exceptionally helpful and courteous. I enjoyed the complementary Buffay breakfast. The location is walkable to everything great, including the Roman train terminal, as well as the Colosseum.
2023 年 9 月入住 3 晚
Fra N. 于 2023年10月5日 的回复
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at our boutique hotel. Our team takes great pride in offering top-notch service, and we're glad to know our front desk staff made a positive impression on you. It's also heartening to hear that our complementary buffet breakfast and central location enhanced your experience. We hope to have the pleasure of welcoming you back on your next visit to Rome. Thank you so much!

10/10 超赞

Vincent

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room we had was very nice and faced the street which had a beautiful view of the Piazza. The ceiling was really cool with the painting.
2023 年 9 月入住 1 晚
Fra N. 于 2023年10月5日 的回复
Thank you for sharing your experience! We're delighted to hear that you enjoyed your room with its view of the Piazza. Our historic building and the frescoed ceilings are some of the unique features we're proud of, and we're glad they added to the charm of your stay. We hope to welcome you back soon for another memorable experience. Grazie for choosing our hotel!