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关于罗斯皮里奥西安蒂科宫酒店的点评

4 out of 5
罗斯皮里奥西安蒂科宫酒店
Via Liberiana, 22, Rome, RM

点评

7.2

还可以

10 分 - 超赞。182 条好评，共有 965 条点评" "
8 分 - 还可以。380 条好评，共有 965 条点评" "
6 分 - 一般。222 条好评，共有 965 条点评" "
4 分 - 很差。119 条好评，共有 965 条点评" "
2 分 - 糟糕。62 条好评，共有 965 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

6.4/10

服务设施

6.6/10

住宿条件和设施

6.8/10

环保

点评

8/10 还可以

HUI，中国

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
位置不错
位置不错，离罗马火车站步行不到十分钟，周围有各种餐厅和超市，很便利。可惜为了赶早班机，没能吃上自助早餐。

8/10 还可以

Marcus

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Peggy

与家人出行
All the service staff were excellent. I lost a wallet in a taxi, which was returned the following day by the driver. The front desk staff were especially helpful in informing me of all the steps I needed to take. The breakfast was very good and their breakfast staff were just great!
2024 年 4 月入住 6 晚

10/10 超赞

Birgit

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
een pracht locatie en prima service. Alle top attracties op loop afstand
2024 年 3 月入住 14 晚
Management 于 2024年04月24日 的回复
Hartelijk dank voor uw verblijf in onze faciliteit en voor uw commentaar.We zijn blij dat u de uitstekende locatie van het hotel, waardoor onze gasten gemakkelijk de belangrijkste bezienswaardigheden van historisch en toeristisch belang en de aangeboden service kunnen bereiken, op prijs stelt.Het was voor ons een genoegen u als welkome gast te hebben en wij hopen dat u bij uw volgende verblijf opnieuw voor ons hotel zult kiezen.Hartelijke groetenDe richting

8/10 还可以

Maxim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel in einem historischen Gebäude direkt an einer der schönsten und wichtigsten Kirchen in Rom! Eigener Parkplatz, was für die Lage wirklich einmalig ist. Äußerst freundliches Personal. Die Einrichtung bzw. Zimmer sollten langsam renoviert werden, einiges ist ziemlich abgenutzt. Preis/Leistung ist unter Berücksichtigung der o.g. Punkte einigermaßen ok, ist eben Rom. Der einzige negative Punkt ist der Frühstuck. Sehr kleine Speisenauswahl, alles wir in sehr kleinen Mengen angeboten, Sie müssen permanent nach etwas fragen, dann wird es nachgefüllt. Kein Käse (in Italien !), jeder zweiter hat danach gefragt. Wie gesagt, das war eine einzige negative Überraschung, trübt das ganze Bild. Aber insgesamt zu empfehlen.
2024 年 3 月入住 2 晚

10/10 超赞

Margaret-Anne

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施
The hotel sounded like it would be "faded glory" and it was. The room was comfortable, staff were efficient and breakfast good, bearing in mind you don't usually get hot items in Italy.
2024 年 3 月入住 2 晚

8/10 还可以

Antoni

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and well located
2024 年 1 月入住 3 晚

6/10 一般

Francesco

2024 年 1 月入住 4 晚

6/10 一般

Jennifer

满意：员工和服务，清洁度
不满意：住宿条件和设施
Personal super freundlich. Frühstück war in der Nebensaison eher dürftig. Teilweise an der Straße recht laut und schmutzig
2024 年 1 月入住 1 晚

8/10 还可以

Elena

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

2/10 糟糕

Pantea

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Absolutely terrible... The first room we were given had a fridge that was not working, a nonworking TV, and nonworking lights. The shower head of our first room wouldn't even reach the stand for it, so we were forced to hold it the whole time. We were upgraded to their "best room" and all our luggage and items were moved to the new room without any warning or permission. They left a couple of items behind and it took a while to get them back. The 2nd room did not have warm water for showering, and the sink did not have cold water, only boiling water. we had bought a box of chocolate with 11 pieces of chocolates and when we left that morning and came back at night, only 4 were remaining, which means the cleaning staff probably ate them... the area was also terrible. I was pickpocketed on the same street on my phone was taken. Do not recommend this place

6/10 一般

SAHER

与家人出行
不满意：住宿条件和设施，清洁度
Good location and staff but rooms need refurbishin
Good location, only 10 minutes walk to Colosseum. Many restaurants, ice cream shops near by. Grocery store was just 2 minutes walk, taxi stand was across the road. The courtyard was very nice with ample seats. Staff were pleased and helpful, breakfast was reasonable. But hotel rooms and specially bathrooms are in need to repair and refurbish.
2023 年 12 月入住 2 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay Away
This place is disgusting. Door card didn't work twice. Room had a horrible smell. Breakfast was a joke. Parking was around the street in a very bad location for robbery.
2023 年 12 月入住 2 晚
Management 于 2023年12月18日 的回复
Post a comment anonymously, it confirm the maliciously intention to cause harm to our Hotel , for this reason we dissociate ourselves from your false accusations!

10/10 超赞

Antony

满意：清洁度、员工和服务、服务设施、住宿条件和设施
A real character property with friendly and knowledgeable staff. Very welcoming and quirky place in a great location....definitely recommended
2023 年 11 月入住 2 晚

8/10 还可以

Mary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect stay for a vacay!!😊
It was wonderful the only negative was the room was too warm. So we just opened the windows and wore earplugs. The staff was Wonderful, helpful and friendly.
2023 年 11 月入住 1 晚

2/10 糟糕

Emre

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Yıldız haketmiyor sadece pansiyon
Odalar çok eski artık dökülmeye başlamış lamba düğmeleri zar zor çalışıyor priz çalışmıyor.temizlik iyi değil belki iyi ama odaların durumu o kadar berbat ki temiz olup olmadığı bile belli değil.Kahvaltı çok kötü.otelde tek iyi olan gece resepsiyondaki görevli.
2023 年 11 月入住 2 晚

8/10 还可以

Georgina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was good.. small but clean..easy access to restaurants shopping and transportation
2023 年 11 月入住 2 晚

6/10 一般

britta

与家人出行
满意：客房舒适度
Ok men inget extra
Bra läge. Fina historiska inomhusmiljöer. Bemötande vid ankomst var bra. Frukosten är ok men inte mer. Enkla saker som bestick finns inte? Städningens tidpunkt varierade. Ibland skedde den precis när vi kom från en aktivitet och var trötta. Hade barn med oss som då fick lägga sig ute i allmänna utrymmen.
2023 年 10 月入住 5 晚

4/10 很差

Kenichiro

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
【不満な点】 ・設備が全般的に古すぎ ・5泊中３回、洗面室で虫が発生 ・トイレの水が満タンになるのに５分程度かかる ・トイレ形状が古いことで、必ず大便がくっつく ・バスタブはあるものの栓がなく湯船につかれない ・備え付けの石鹸が泡立たない ・ベットの端が柔らかいことで睡眠中落ちそうになる ・１日は清掃後タオル系がすべて補充されてなかった ・朝食開始時間が守られなく、毎日１０～２０分程度おくれる 【良かった点】 ・ロケーション　　のみ
2023 年 10 月入住 4 晚

10/10 超赞

Jean

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Un brin de nostalgie agréable
Bel endroit un peu « hors du temps », un vieux palace un peu décrépi mais charmant. Employés accueillants et à l’écoute. Chambres un peu vétustes mais en adéquation avec le lieu, les lits sont très confortables.
2023 年 10 月入住 1 晚

2/10 糟糕

Alexandar

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
blocked drains, broken appliances
2023 年 9 月入住 3 晚
ALAIN 于 2023年10月20日 的回复
Dear Guest,we verified what you declared and we are not aware that you reported any disservice at the reception, and this is very strange if the drains were actually not working.We would certainly have intervened to resolve or possibly change her room.However, we checked and his bathroom works perfectlyOur priority is full customer satisfaction and we are sorry to read your extremely negative comment, given the commitment we put in to ensure that the stay at our hotel is pleasant and lives up to expectations.However, upon his departure we checked and his bathroom worked perfectly.The Management

8/10 还可以

Chainarong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It is an antique hotel but they are doing the best they can to serve guests. A very nice place with a little garden in the middle of the first floor (the ground floor is floor 0). The place is clean but they can only do so much to make it look presentable. Staffs are nice and doing their best to help. They do speak English.
2023 年 10 月入住 1 晚
Alain 于 2023年10月19日 的回复
Dear GuestThank you for choosing our hotel and for spending your time in posting the beautiful review.We are very pleased that you enjoyed our Hotel.Your wonderful words gratify us and encourage us to always improve more.We look forward to welcoming you again and we send you our greetingsThe Management

10/10 超赞

Aloysius

与配偶出行
满意：服务设施
Very hospitable and always very helpful
2023 年 10 月入住 3 晚

10/10 超赞

leila

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Struttura comoda per spostamenti in treno
2023 年 9 月入住 1 晚

10/10 超赞

Antoinette

2023 年 9 月入住 2 晚

2/10 糟糕

Karla

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

6/10 一般

Israel

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast and cleanliness are not suitable for 4 star hotel. It is more suitable for 2 star hotel
2023 年 9 月入住 4 晚

8/10 还可以

Bela

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

4/10 很差

Bianca

商务旅客
满意：员工和服务
The hotel is okay ish but not 4 star level. The shower had some mold, the room fridge also had mold inside. The area around is very nice, location is convenient.
2023 年 9 月入住 2 晚

6/10 一般

Ennio

商务旅客
Albergo datato e poco curato, Doccia legata con lo spago, bollitore rotto e sporco. Peccato perché sicuramente ha avuto un passato migliore. Location Ottima, vicina a “tutto”.
2023 年 9 月入住 1 晚

10/10 超赞

Lene

满意：清洁度、员工和服务、住宿条件和设施
Dejligt
2023 年 8 月入住 5 晚

8/10 还可以

laurence

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

4/10 很差

Sudeep

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is not a 4 star property by any means of imagination. 2 star at best. Cannt beat the location though.
2023 年 8 月入住 3 晚

6/10 一般

laura

与家人出行
不满意：住宿条件和设施
Usufruiamo di questo hotel sin dal 2007 ogni volta che abbiamo necessità di recarci a Roma. Purtroppo abbiamo dovuto constatare però nel corso degli anni un progressivo decadimento e spersonalizzazione della struttura . In particolare la colazione questa volta ha proprio deluso sicuramente non all’altezza delle stelle dichiarate . Ciò nonostante rimane il punto di forza la posizione strategica ma qualche correzione / miglioria andrebbero assolutamente apportate per arrestare il decadimento.
2023 年 8 月入住 1 晚

4/10 很差

Ricarda

不满意：住宿条件和设施，员工和服务
2023 年 8 月入住 3 晚

10/10 超赞

Varun

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2023 年 8 月入住 5 晚
Alain 于 2023年08月19日 的回复
Dear GuestThank you for choosing our hotel and for spending your time in posting the beautiful review.We are very pleased that you enjoyed our Hotel.Your wonderful words gratify us and encourage us to always improve more.We look forward to welcoming you again and we send you our greetingsThe Management

10/10 超赞

Susan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was so wonderful to be walking distance to what we needed. The staff explained to us how to use public transportation and that was so helpful. Stay here made getting around Rome very easy.
2023 年 8 月入住 3 晚
The Management 于 2023年08月14日 的回复
Dear GuestThank you for choosing our hotel and for spending your time in posting the beautiful review.We are very pleased that you enjoyed our Hotel.Your wonderful words gratify us and encourage us to always improve more.We look forward to welcoming you again and we send you our greetings.The Management

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent quality and customer service
2023 年 8 月入住 1 晚
Alain 于 2023年08月19日 的回复
Dear GuestThank you for choosing our hotel and for spending your time in posting the beautiful review.We are very pleased that you enjoyed our Hotel.Your wonderful words gratify us and encourage us to always improve more.We look forward to welcoming you again and we send you our greetingsThe Management

10/10 超赞

Maria Fe

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk are very nice people. Speak english so we can understand each other as we dont speak fluent Italian. I like our place specially the window as we open it, we are infront of the church. Very nice view. All groceries, amenities, tourist are close by. Also the terminal is close by as we use it all the time. I highly recommended the place.
2023 年 8 月入住 2 晚
The Management 于 2023年08月14日 的回复
Dear guest,We thank you for your kind review and your stay. We are pleased that you appreciated the courtesy of our staff and the excellent location of the hotel which allows our guests to easily reach the main sites of historical and tourist interest.Hospitality combined with the services offered, ensure the guests of the Antico Palazzo Rospigliosi a pleasant and relaxing stay.In thanking you for the trust you have placed in us and testifying us with this appreciation, we will be really happy if you want to choose us again for your next stay.Kind regards

8/10 还可以

Alexander

与家人出行, 与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Pleasant and helpful staff. Great location for railway station and main city centre sights. Cleaners could have been more thorough, some light fittings in our room weren’t working and the shower was getting a bit tired, but the room was spacious and given our short stay (3 nights) the above mentioned issues weren’t major problems.
2023 年 7 月入住 3 晚
ALAIN 于 2023年08月11日 的回复
Dear GuestThank you for choosing our hotel and for spending your time in posting the beautiful review.We are very pleased that you enjoyed our Hotel.Your wonderful words gratify us and encourage us to always improve more.We look forward to welcoming you again and we send you our greetingsThe Management

8/10 还可以

Kitrina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean, great place to stay.
Clean, renovated old palace. Huge bathroom by Europe standards. Right across the street from Santa Marie Maggiore, and right next to a hop-on, hop-off bus stop. Very helpful concierge, and would stay here again.
2023 年 7 月入住 2 晚
ALAIN 于 2023年08月11日 的回复
Dear GuestThank you for choosing our hotel and for spending your time in posting the beautiful review.We are very pleased that you enjoyed our Hotel.Your wonderful words gratify us and encourage us to always improve more.We look forward to welcoming you again and we send you our greetingsThe Management

4/10 很差

Masoud Irani

与家人出行, 与配偶出行
不满意：服务设施
The property is dated and facilities are very poor. The rating should be maximum 2 stars. The breakfast was so limited as good as none existence.
2023 年 8 月入住 4 晚
The Management 于 2023年08月11日 的回复
Dear Mr. Massoud,We regret the negative judgment you expressed regarding your stay at our hotel, and we would like to clarify that it is not true. The structure that you defined as dated is a historic residence from the 1600s and the furnishings respect the style of the time, even if the rooms are equipped with every comfort, air conditioning, safe, minibar where you can keep your favorite drinks, TV, welcome kit, etc.As for the breakfast, which you defined as non-existent, we would like to clarify that it consists of fresh fruit, fruit juices, fresh croissants and bread delivered daily, rusks, biscuits, donuts, various types of jam, nutella, honey, cold cuts, etc.Our breakfast attendant is always available to prepare tea, coffee, cappuccinos on the spot, and fried eggs and scrambled eggs on request. There are also numerous products for lactose and gluten intolerant.Best regards,The Management

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
2023 年 7 月入住 3 晚

6/10 一般

Melissa

满意：清洁度
不满意：住宿条件和设施
The hotel entrance is gorgeous and very close to Colosseum, but bed very basic and dated deco. Missing shower door, broken bedroom lock, breakfast very limited and not served at 7am like promised. I wouldn’t want to be travelling alone and staying here personally.
2023 年 7 月入住 2 晚

2/10 糟糕

Bajram

2023 年 7 月入住 1 晚

8/10 还可以

Cassia Regina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Right in front of Santa Maria Maggiore - beautiful basilica. Close to everything, easy walk to / from train station / termini. Breakfast was great, espresso and cappuccino with croissants, eggs on request, etc. wonderful.
2023 年 6 月入住 6 晚

10/10 超赞

Jan

2023 年 6 月入住 3 晚

6/10 一般

Pirmin Alfons Maria

与配偶出行
满意：员工和服务
Everything as expected for this price except the breakfast was very poor.
2023 年 6 月入住 4 晚