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关于巴廖尼卡雷吉娜酒店 - 全球领导酒店的点评

5 out of 5
巴廖尼卡雷吉娜酒店 - 全球领导酒店
Via Vittorio Veneto 72, Rome, RM

点评

9.0

非常棒

10 分 - 超赞。200 条好评，共有 319 条点评" "
8 分 - 还可以。75 条好评，共有 319 条点评" "
6 分 - 一般。28 条好评，共有 319 条点评" "
4 分 - 很差。7 条好评，共有 319 条点评" "
2 分 - 糟糕。9 条好评，共有 319 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.0/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务

10/10 超赞

Scott

2024 年 3 月入住 2 晚

10/10 超赞

Beatrice

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Professional staff, excellent clean rooms. Superb breakfast. A nice retreat from the chaos of Roma. The location is an easy walk down to the Spanish steps.
2024 年 3 月入住 3 晚

2/10 糟糕

phillip

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
A few issues, first No ac in the rooms this time of year at this hotel. Second, the claim 15 minutes for valet but on average 40-45 minutes. First night the lost out car and had to wait an hour. Third, the TV isn’t smart so we had only one channel in English movies. We couldn’t cast or purchase anything. So that sucked. Forth, one of the two bathrooms in our room had wires coming out of the wall and nothing worked. Few other small things but for the price I would never visit again.
2024 年 3 月入住 2 晚

10/10 超赞

Leonard H

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
True 5 star property….everything was just as advertised.
2024 年 3 月入住 2 晚

10/10 超赞

Pedro Jose

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hospitality and great services.
2024 年 1 月入住 3 晚

6/10 一般

Andreas

满意：清洁度、员工和服务、客房舒适度
Steckt euch Geld ein
Preis -Leistung ist nicht gerechtfertigt. Frühstück für ein Leading Hotel Of The World unwürdig. Dafür eine riesige Zusatzkarte zum kostenpflichtigen Zubestellen. WLAN de facto nicht vorhanden. Mussten uns ins Nachbarhotel einwählen. Dinner im Haus zugegebenermaßen schmackhaft, Jedoch war anschließend das Futter aus dem Portemonnaie.
2023 年 11 月入住 6 晚

2/10 糟糕

Davide

不满意：住宿条件和设施，服务设施
Very old terrible rooms
2023 年 10 月入住 1 晚

10/10 超赞

frank

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
high level of service, breakfast, beauty of hotel
2023 年 10 月入住 2 晚

10/10 超赞

Dean

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed this property and location. The staff was so helpful. The breakfast buffet was excellent. There is a great pizza place walking distance called the San Marco, you might want to check it out.
2023 年 10 月入住 2 晚

8/10 还可以

Susan

满意：住宿条件和设施，清洁度
不满意：员工和服务
This property is beautiful, as are the rooms, but if you have special accessibility requests, don't expect them to be honored. I informed them way in advance that I have claustrophobia so must face the street (not a courtyard) on a high-ish floor to see at least some distance. I arrived to a room had one tiny window facing a courtyard on the 1st floor (US=2nd floor)! I complained that this was the opposite of my request and was able to change rooms, but only to one with 2 windows facing a small street that was was on the ground floor (!) and the bathroom smelled of sewer. UGH. I was also told that the room service menu was on the television, but I found nothing to click on to find it, and the remote control was so weird and difficult to use that I could barely click on any channel. A very frustrating experience.
2023 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Julie

满意：清洁度
不满意：员工和服务
2023 年 10 月入住 2 晚

6/10 一般

Sylvie

与配偶出行
满意：住宿条件和设施
Atmosphere was very cold…..nice room but nothing spectacular for the price….would not go back or suggest that hotel! We were leaving early and had a hard time to get a coffee! No coffee machine in the room…..very disappointed!
2023 年 9 月入住 2 晚

10/10 超赞

mary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
Only overnight trip, but the service and accommodations are wonderful. Will definitely be back for a longer stay!!!!
2023 年 9 月入住 1 晚

10/10 超赞

Jesus

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fue mi mejor experiencia en Roma! Y la comida del hotel esta esquisita! Lo recomiendo ampliamente!!!
2023 年 8 月入住 1 晚

2/10 糟糕

Carlos，New York

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
AC did not work on first room. Hotel its not opt to par with its price. Its old, room floor hallway dirty as well as room carpets.
2023 年 7 月入住 1 晚

2/10 糟糕

Omar

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
This hotel has NO business being part of The Leading Hotels of the World. It’s old, outdated, stains all over the wall paneling, tears at certain areas of the wall paneling. The A/C could barely keep up. The bathroom fixtures were rusty and chipped. I can truly stay, after a beautiful trip around Italy, staying at this hotel at the end of our trip kind of ruined it for us. We stayed at 5 different hotels throughout this trip. We booked on Expedia, the room we got was not at all what was pictured. Do yourself a favor and stay at the new hotel edition. It was gorgeous and cheaper then I’d rust bucket.

10/10 超赞

ROBYN

满意：清洁度、员工和服务、住宿条件和设施
I love the feeling of this hotel - it's sumptuous and refined, but not stuffy. There is an exceptional restaurant attached to the hotel, and the staff were so helpful in every way. One of the hard things to get right in a hotel is for management to care about the staff in such a way that their level of care filters through to the guests. I really noticed in small and large ways that the staff here were happy and that meant that all the interactions I had with them as a guest were infused with that same feeling of generosity and warmth. I also enjoyed the location as it is not too hectic but feels a little removed from the chaos of some of the other areas of Rome, but still with easy access to everything. I travel often and am fairly fussy, but I would highly recommend this hotel. Robyn
2023 年 6 月入住 1 晚

10/10 超赞

Mark

2023 年 6 月入住 3 晚

10/10 超赞

Kirsten

2023 年 5 月入住 4 晚

10/10 超赞

William

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location was wonderful, staff very attentive could not do enough for you, rooms were beautiful, spacious, nice bathrooms, we enjoyed the breakfast, dinner in the bar area and room service, each very good, we enjoyed the walkability, the easy access to metro and taxi service. Highly recommend using and taking advantage of this hotel’s amenities
2023 年 4 月入住 1 晚

10/10 超赞

William

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is great taxis buses metro all there restaurants walk to Borghese gardens trevi fountain Spanish steps hotel is beautiful inside and out, breakfast was great, restaurant and bar were excellent the staff could not do enough for you and always with a smile Thank you for a wonderful stay
2023 年 4 月入住 5 晚

8/10 还可以

Mathieu

与家人出行
满意：员工和服务，清洁度
Hotel is nice but a bit dated
2023 年 4 月入住 3 晚

10/10 超赞

Michelle

2023 年 3 月入住 1 晚

10/10 超赞

Ian

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very special hotel & wonderfully friendly staff
2023 年 3 月入住 3 晚

10/10 超赞

C

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
Lovely hotel. Very friendly and room was fantastic.
2023 年 2 月入住 4 晚

8/10 还可以

Karima

10/10 超赞

Dana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful staff
2022 年 12 月入住 1 晚

10/10 超赞

leonard，ottawa

10/10 超赞

Sevilay

2022 年 12 月入住 2 晚

10/10 超赞

Graham

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 4 晚

10/10 超赞

Maria

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente. Nenhuma queixa
2022 年 10 月入住 4 晚

10/10 超赞

Keizo，Chestnut Hill

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 7 晚

2/10 糟糕

mariana

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Estaba muy claro que aparté un cuarto para 3 y cuando llegamos muy noche, no estaba listo. Dos dias reclamé si me podian mejorar el cuarto y solo recibí malos tratos. LA instalacion esta muy vieja, baños no funcionales, no me quedaron ganas de volver a esta cadena nunca
2022 年 9 月入住 4 晚

4/10 很差

Jarell

与配偶出行
满意：清洁度
不满意：住宿条件和设施，服务设施
The breakfast was okay. The room was hot and i had to remind them about the free bottle of wine
2022 年 9 月入住 6 晚

10/10 超赞

Manuel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is very kept very beautiful and clean. The entire staff is really friendly and helpful. Everyone made us feel welcome
2022 年 8 月入住 5 晚

4/10 很差

william

2022 年 7 月入住 2 晚

8/10 还可以

Jonathan

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
This place is clean but really really old and about 2 star buy American standards. I think they have much better rooms but I’ve noticed that when you use Expedia you get the spare rooms.
2022 年 7 月入住 4 晚

10/10 超赞

Larry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful place to stay and staff very friendly and accommodating. Within walking to most of the favorite attractions.
Trevi Fountain
Walked to Pantheon for dinner with friends
Underground shops just down street
2022 年 7 月入住 1 晚

10/10 超赞

Randolph

2022 年 7 月入住 2 晚

8/10 还可以

JOSE

与配偶出行
满意：员工和服务，清洁度
Me gusto el trato en el CheckIn No me gustaron los servicios limitados Ni Toom Servíce
2022 年 7 月入住 2 晚

10/10 超赞

SALPI，Granada Hills

2022 年 6 月入住 1 晚

6/10 一般

Jacqueline

满意：员工和服务
不满意：清洁度
2022 年 5 月入住 1 晚

10/10 超赞

J Lynn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
great bellman/concierge service!
2022 年 5 月入住 4 晚

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great experience, very proffesial.
2022 年 5 月入住 1 晚

10/10 超赞

JOHN，Weehawken

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Classic decor. Great location. Very friendly and accommodating staff.
2022 年 4 月入住 3 晚

10/10 超赞

Clem

2022 年 4 月入住 3 晚

10/10 超赞

Joseph

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, within walking distance to Spanish steps and Via del Corso. Excellent service, breakfast and accommodations.
2022 年 4 月入住 2 晚

8/10 还可以

Danah

满意：员工和服务
2022 年 3 月入住 2 晚