Dear Hsu Chih,We appreciate you taking the time to rate our property.We look forward to welcoming you back.Kind regardsStefania PesciGuest RelationsBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Henry,Thank you for sharing your feedback with us. We apologize if the room design did not meet your preferences for an extended stay. Regarding the dining experience, we're sorry to hear about the inconsistency you experienced between your two visits. Your feedback will be shared with our restaurant team to ensure a more consistent dining experience.We hope to have the opportunity to welcome you back for a better experience in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Gary,Thank you for your positive feedback.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Larry,Thank you very mcuh for your positive feedback. It was rewarding to receive your kind comments about our team members. We work hard to make sure that every guest feels welcome and satisfied during their entire stay, and it is rewarding to know we hit the mark for you in this regard. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Gianluca,La ringraziamo per l'ottima valutazione.Siamo felici che sia stata una piacevole esperienza.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Riley,We are happy to see your positive rating and to know you had a great stay. We look forward to welcoming you back again.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear George,We thank you for sharing your feedback about the restroom size. Our aim is for our guest to have the best experience with us. Please don't hesitate to inform us of any issues or concerns you may have so that we can find an adequate solution.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Mary,Thank you for your feedback.We apologize for the inconvenience caused by the temporary boiler malfunction. Our staff promptly worked to resolve the issue, and we apologize for any inconvenience caused. We're pleased to see from your positive rating that your overall stay was enjoyable, and we hope you'll consider visiting us again soon.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear JoAnn,Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed our rooftop and found our staff to be helpful. It's unfortunate that none of pillow options aligned with your preferences. Your feedback is valuable, and we'll certainly take it into account to enhance your next experience.We hope to have the pleasure of welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sven,Thank you for your positive feedback. We are happy to know you had a great stay. We look forward to welcoming you back again.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Roland,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay. We're particularly glad that our staff contributed to making your stay pleasant and accommodating. We hope to have the opportunity to welcome you back in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Kaye,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed our convenient location. Your feedback about your room is valuable to us as we continuously strive to improve our accommodations and services. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Michael,Thank you for your feedback. We are happy that you enjoyed your stay and found our location convenient.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ilan,Thank you for your review. We're delighted you enjoyed the room, although we apologize for any inconvenience experienced. Your feedback is valuable to us and will help us enhance our guests' experiences in the future. We hope to welcome you back in the future.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Octavio,Thank you for your feedback and the excellent rating.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Russell,Thank you for your review. We are happy that our location met your needs and expectations.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear James,We appreciate your feedback regarding the price of breakfast. Your opinion is essential to monitor our guests' expectaions. However, our breakfast boasts a wide variety of sweet and savory options. Therefore, we consider the price to be appropriate for the variety of offerings, making it competitive from this standpoint.We hope to have a chance to host you again in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Glen,Thank you for choosing to stay with us again. It's rewarding to know that we met your expectations!We appreciate your feedback and hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Estimado German,Le agradecemos sus comentarios. Nos encanta que su estancia haya resultado positiva.Esperamos otra vez en nuestro hotel en su próxima estancia en Roma.Saludos cordialesStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Steve,Thank you for your feedback. We are glad to know that you enjoyed your stay overall.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ellen Beth,Thank you very much for your beautiful review. We are deligheted to know that you had an amazing stay with us! Your recommendation means a lot to us, and we can't wait to see you again soon.Best regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Claudine,Thank you for sharing your experience. We're thrilled to hear you enjoyed your stay with us!We hope to welcome you back on your next visit to Rome!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Jason,Thank you for sharing your experience. We're thrilled to hear you enjoyed your stay.We look forward to hosting you again when you return to Rome!Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Elizabeth,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our property. However, we apologize for any disappointment you experienced with the restaurant. Providing a satisfying dining experience is important to us, and we regret that we didn't meet your expectations on this occasion. We'll take your comments into consideration as we strive to improve our offerings. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Ismael,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our property. However, we apologize for any inconvenience you experienced with our staff and the lack of parking options. Providing exceptional service is important to us, and we're sorry to hear that we fell short of your expectations in this regard. We'll address your concerns with our team to ensure improvements are made.We hope to have the opportunity to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Grace,Thank you very much for such a beautiful review. We are delighted to know that you had a lovely stay with us. Our hotel aims to provide a truly memorable experience, and it seems we were able to do just that and exceed your expectations. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Marshall,Thank you for your review. It's a pleasure to know that you appreciated the service and high standards which we work to uphold at our hotel. We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Glen,Thank you very much for your feedback. We're thrilled to hear that you enjoyed your stay with us! We hope to welcome you back again soon for another enjoyable experience.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Cindy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a good value, and that you enjoyed our breakfast. We appreciate you bringing your concerns to our attention. Your feedback is invaluable to us as we strive to continuously improve. We hope to have the opportunity to welcome you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Barb,Thank you for your review. We are happy that you enjoyed your stay and were satisfied with our clenaliness.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Irene,Thank you very much for your lovely comment. We are delighted to know that every aspect of our hotel was truly appreciated. We hope to welcome you back soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Gentile Marco,La ringraziamo per il feedback. Siamo lieti di aver corrisposto alle sue aspettative.La aspettiamo per il prossimo soggiorno.Cordiali salutiStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Samantha,Thank you for your positive feedback. We are delighted that you enjoyed our location.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Masanari,We thank you for your feedback. It is always a pleasure to have a returning guest, and we are delighted that you enjoyed your stay. We're sorry you didn't meet up with any of the staff again, but we hope the new one made you feel comfortable anyway.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Noel,Thank you for your positive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Lieber Oliver,Danke für die Rückmeldung. Wir freuen uns, dass Sie insgesamt eine tolle Zeit bei uns hatten. Wir hoffen, Sie bald wieder zu sehen.Mit freundliche GrüβenStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Eduardo,Thank you for your positive feedback. We are happy to know that you enjoyed your stay and found our staff to be friendly and helpful.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Andrew Mark,Thank you for your positive feedback. We are happy that everything was to your liking. We are pleased to know that you will return, we hope very soon.We can't wait to see you.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Atish,Thank you for your positive feedback. We are delighted to know that you found our staff to be friendly.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Joy,we thank you for your positive feedback. We are delighted that you enjoyed our breakfast and found our staff to be great.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Holly,Thank you very much for your kind feedback. We are delighted that you were impressed with our standard of service. It's wonderful to know that you are planning to stay with us again!We can't wait to see you again soon.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Judith,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Guest,We appreciate you sharing your concern, we will certainly look into this matter to ehnance our guests' experience.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Sergey,We thank you very much for your positive feedback.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Isabelle,We thank you for your positive feedback. We are delighted to know that you enjoyed your stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Alex,Thank you for your feedback. It's wonderful to hear that you had a great stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Kacie,Thank you for your potive rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that our hotel served your purpose. However, we apologize if you found the room to be cramped for three people. Your feedback is important to us, and we will take it into consideration to ensure that we provide comfortable accommodations for all our guests. We hope to have the opportunity to welcome you back in the future.Kind regardsStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma

Dear Damaris,We thank you for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Plus Hotel UniversoRoscioli Hotels Group - Roma