Hi Choi,
thanks for sharing your rating!
See you again,
10/10 超赞
kuang wei
2019年06月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice location and good to stay
It's close to Vittorio Emanuele station one stop from Roma termini station,
around train statin needs to be careful at night.
Hostel is nice and comfortable!!
Decoration is stylish and cool :)
Will recommend to my friend next time!
kuang wei
2019 年 5 月入住 2 晚
Benedetta GenRome 于 2019年06月19日 的回复
Ciao Kuang,
happy to read your feedback.
Glad you had a nice stay in our property and you enjoyed facilities and design, see you again in Rome :-)
10/10 超赞
SHINYING
2019年02月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
安全舒適
雖然週遭環境在車站旁較複雜
但夜晚也沒有什麼安全疑慮
房間很大 乾淨整潔
冬季也很溫暖
SHINYING
2019 年 2 月入住 1 晚
Benedetta GenRome 于 2019年02月26日 的回复
Hi Shinying,
thanks for sharing your experience. Glad you appreciate our facilities and I hope to see you once again in our property :-)
8/10 还可以
真实旅客
2019年01月30日
满意:员工和服务,清洁度
真实旅客
2019 年 1 月入住 3 晚
Benedetta GenRome 于 2019年02月4日 的回复
thanks for your comment.
8/10 还可以
真实旅客
2019年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 1 月入住 2 晚
Benedetta GenRome 于 2019年01月21日 的回复
Hi,
thanks for your review, see you again!
10/10 超赞
Chih Chiao
2019年01月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
良好體驗
離車站蠻近,服務品質佳,酒吧的飲料與氛圍很棒
Chih Chiao
2019 年 1 月入住 3 晚
Benedetta genRome 于 2019年01月9日 的回复
Ciao Chih,
what's a pleasure read your comment.
thanks for taking the time to share your comment.
I'm glad you had such a nice time with us and you appreciate our bar and vibe. I hope to see you again in Rome
Good palce and they provide lockers.Excellent value for money but poor drainage in the shower.
NEI YUN
2018 年 4 月入住 1 晚
GM 于 2018年09月4日 的回复
Dear Nei,
thanks for sharing your comment.
I'm glad you enjoy your stay. Next time make sure you report any issue to our staff, so we can provide immediatly to fix it.
See you again :-)
2/10 糟糕
emor,NY
2018年05月3日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This is the worst accommodation experience
Even the location is near the transition but the price is not shown in their service. Everything has the extra charge. It's not the hotel level and event hard to call it's a backpacker. It's the worst accommodation experience in the world we have before.
During the night is not so safe in that area with the homeless person and drunken guy on the street. We stay 4 nights and 2 nights have drunken guys shouting and knocking our door but the hotel says they can't do anything and they are not responsible for other guests rude manners.
emor
2018 年 4 月入住 4 晚
Benedetta GM 于 2018年05月16日 的回复
Hi Emor,
i'm sorry you experienced rude people, unfortunately we can't force people to be polite.
We offer basic facilities, all the extras are not included, of course in you are staying in a shared dorm, in a private you have all the facilities included, It's always up to the experience you are looking for.
By the way we are not an Hotel but a Hostel, that's is quite different!
I can assure you that the area could looks strange, because of the different cultures living in the area, as in all the big cities, is common meet drunk people late a t night in all the cities, not only close to our Hostel.
Next time make sure you book a place that reflects your needs!
All the best
8/10 还可以
Wing Yan
2018年01月6日
满意:员工和服务、住宿条件和设施、客房舒适度
Wing Yan
2017 年 12 月入住 5 晚
Benedetta 于 2018年02月9日 的回复
Thank you!
10/10 超赞
Kandases
2018年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
makes me want to extend my time in Rome
I would say this is one of the best hostel I have ever checked in so far. The design is brilliant, the staffs are nice, the atmosphere is chill, the room is clean. really outstanding!
Kandases
2017 年 12 月入住 3 晚
Benedetta 于 2018年01月10日 的回复
Hey Kandases,
thank you so much for rating us 5 points!
We are very happy you enjoyed your stay, see you soon.
8/10 还可以
bibi,hong kong
2018年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
All good
All good, recommend this hostel, sure I will be back.
bibi
2017 年 11 月入住 3 晚
Benedetta 于 2018年01月10日 的回复
hey Bibi,
thanks for your comment!
waiting for you.. when you want.
10/10 超赞
Ting Chi
2018年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
All good, love it.
Very good hostel, Enjoy here, very good location, nice staff, helpful, Enough heaters, all good, sure I will be back.
Ting Chi
2017 年 12 月入住 1 晚
Benedetta 于 2018年01月10日 的回复
Hi Ting Chi,
thanks to take some time to leave your comment.
See you soon!
Hey,
Thank yiou for your review!
We can-t wait to welcome you again at Generator Hostel Rome!
Maroua FO Supervisor
8/10 还可以
Jhih Hao
2017年03月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is near train station.
convenient and comfortable
Jhih Hao
Heyyy Jhih Hao!
Cheers for the 4 stars review ! We will be glad to welcome you again in the future !
Maroua FO Supervisor
8/10 还可以
jo
2016年12月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice experience
Large and tidy room with clean toilet. Staff are nice. Generator is close to termini station in 10-min walk and Vittorio Emanuele station in 2 mins walking. Although good location but not feeling secure when go back to hostel at night, otherwise everything is fine!!
jo
Maroua FO Supervisor 于 2017年05月14日 的回复
Hiiii Jo!
Cheers for the lovely feedback ! So glad that you had a fantastic stay with us !
Safe travels!
10/10 超赞
Mei Lam
2016年10月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean room and nice staff
It's a good location near the termini and the metro . The room is clean and the staff are nice, I enjoy my stay there very much.
Mei Lam
Hey,
Thank yiou for your review!
We can-t wait to welcome you again at Generator Hostel Rome!
Maroua FO Supervisor
4/10 很差
Ellie
与配偶出行
2024年04月30日
不满意:住宿条件和设施,员工和服务
We booked a room with a king-sizes bed as that was how it was advertised, but really it was two single beds pushed together. Also to add, the rooftop bar was not open, we asked staff members and they said it was due to the weather but it was 26-28 degrees at the time. Location is fairly good, approx 15-20 min walk from Colosseum and a fairly close distance to the bus to airport.
Ellie
2024 年 4 月入住 3 晚
6/10 一般
Dirk,Kleinmachnow
与家人出行
2024年04月30日
满意:服务设施,员工和服务
Zimmer sind renoviert, Flur nicht renoviert
Dirk
2024 年 3 月入住 1 晚
10/10 超赞
Karleigh
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lorenzo was super kind and helpful at the front desk. He handled big groups efficiently and made sure to acknowledge solo travelers also. By far an amazing brand ambassador.
Karleigh
2024 年 4 月入住 5 晚
Generator Rome 于 2024年04月30日 的回复
Thank you so much for the positive review, Karleigh! It is always makes us happy to read a special mention of one of our staff. I will make sure Lorenzo gets yours message.
6/10 一般
Michael
2024年04月4日
Michael
2024 年 4 月入住 1 晚
The GenRome Team 于 2024年04月30日 的回复
Hi Michael,Thank you for your review.
4/10 很差
sandra,hollywood
2024年04月4日
不满意:员工和服务、服务设施、住宿条件和设施
First and last time in a Hostel! This one overpriced
sandra
2024 年 3 月入住 5 晚
The GenRome Team 于 2024年04月4日 的回复
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that your experience with us did not meet your expectations and that you found our hostel overpriced.We take all feedback seriously and continuously strive to improve our services and offerings. Your comments will be shared with our team to identify areas where we can make adjustments to better meet the needs and expectations of our guests.We understand that your experience may have been disappointing, and we apologize for any inconvenience you may have experienced. If there are specific aspects of your stay that you would like to discuss further or if there's anything we can do to address your concerns, please don't hesitate to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Best regards,The GenRome Team
6/10 一般
Fernanda Paola
2024年03月30日
满意:服务设施
不满意:住宿条件和设施,清洁度
They were building or fixing something next to my room and it was a little difficult to sleep with the noise. There were some problems with the shower and the lamp on my bed didn't work but there was an extra wireless bulb in case it was needed. Everyone was very friendly and it was easy to get there from the Termini station.
Fernanda Paola
2024 年 3 月入住 7 晚
The GenRome Team 于 2024年04月4日 的回复
Dear Guest,Thank you for your feedback regarding your recent stay with us. We apologize for the inconvenience caused by the construction noise near your room, as well as the issues with the shower and the lamp. Your comfort is our priority, and we regret any disturbances you experienced.We appreciate your understanding and are glad to hear that our staff were friendly and accommodating during your stay. It's great to know that you found it easy to reach us from Termini station.Please be assured that we will address the issues you mentioned to prevent similar occurrences in the future. We hope that despite these challenges, you were still able to enjoy your time in Rome.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience.Warm regards,The GenRome Team
10/10 超赞
Mario
与配偶出行
2024年02月26日
满意:清洁度、服务设施、住宿条件和设施
Tutto bene, posizione ottimale vicino termini.
Possibile migliorare indicazioni per l'ascensore.
Mario
2024 年 2 月入住 1 晚
The GenRome Team 于 2024年02月27日 的回复
Thank you for your review, Mario. It is great to see that you enjoyed your time with us. Generator Rome
8/10 还可以
Marlene
2024年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El lugar es bueno pero el area es insegura y solitaria de noche, no te incluyen las toallas [ me perdieron mi toalla personal de cabello] las camas son buenas pero los baños no tienen mantenimiento y la perilla se cayo en mi pie y no tienen con que cecar el piso, las literas son muy comodas en la parte de abajo pero xuando duerme alguien arriba se simbra toda la estructura.
Marlene
2024 年 2 月入住 4 晚
The GenRome Team 于 2024年02月19日 的回复
Dear Guest,We’re sorry to hear that your stay with us was not as pleasant as you were expecting. Our prime location is situated near the Central station, which is multicultural but not unsafe at all. For the towel, we state on our website, that the towels are included just in the private rooms, so it does not come as a surprise to our guests. As for the handle, the issue could have been reported at the reception as our staff would be more than happy to assist you. We do hope for another chance to demonstrate the high-calibre service we're accustomed to sharing with our guests.
6/10 一般
Ayman
2024年02月10日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Ayman
2024 年 2 月入住 3 晚
The GenRome Team 于 2024年02月27日 的回复
Thank you for your review, Ayman. It is great to see that you enjoyed your time with us. Generator Rome
10/10 超赞
Gyula József
2024年01月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gyula József
2024 年 1 月入住 2 晚
The GenRome Team 于 2024年02月19日 的回复
Dear Guest,It was a pleasure welcoming you here at the Generator Rome. We are thrilled to hear you enjoyed your time with us and that our incredible staff and excellent accommodations were able to impress you. Your recommendation to fellow travellers is the highest compliment we can hope for, and we appreciate you taking the time to reach out. If you ever find yourself headed back our way, we would be honoured to provide you with another fantastic stay!
6/10 一般
Andreas
2024年01月18日
满意:员工和服务
Andreas
2024 年 1 月入住 3 晚
The GenRome Team 于 2024年02月19日 的回复
Dear Guest,Thank you for staying with us and for the lovely review online. We were thrilled to read that you enjoyed your time with us. We hope you can give us another chance soon, so we can help create a much better experience than your last.
10/10 超赞
Abdelrhman
2024年01月17日
满意:清洁度、住宿条件和设施、客房舒适度
Abdelrhman
2024 年 1 月入住 1 晚
The GenRome Team 于 2024年02月19日 的回复
Dear Guest,It was a pleasure welcoming you here at the Generator Rome. We are thrilled to hear you enjoyed your time with us and that our incredible staff and excellent accommodations were able to impress you. Your recommendation to fellow travellers is the highest compliment we can hope for, and we appreciate you taking the time to reach out. If you ever find yourself headed back our way, we would be honoured to provide you with another fantastic stay!
2/10 糟糕
Lisa
2024年01月8日
Lisa
2024 年 1 月入住 2 晚
6/10 一般
Abdullah
2023年12月29日
Abdullah
2023 年 12 月入住 1 晚
The GenRome Team 于 2024年02月19日 的回复
Thank you for staying with us recently and for taking the time to share your positive experience online. The team and I were thrilled to read that you had a comfortable visit and we hope to welcome you back for another visit soon.
10/10 超赞
Lucas Vinicius
2023年12月19日
Lucas Vinicius
2023 年 12 月入住 2 晚
2/10 糟糕
Merve
2023年11月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
hergün oda ve havlular temizlendi. ortak kullanım alanında su ısıtıcı temiz değildi ve kokuyordu. bir tür gider kokusu vardı. temiz su doldurmak için kullanılan lavabo yine aynı şekilde temiz değildi. mikro dalga fırının olduğu alan aynı şekilde pisti ve kokuyordu.
Merve
2023 年 11 月入住 4 晚
The GenRome Team 于 2023年12月6日 的回复
Dear Guest, We're delighted your experience here with us was so wonderful! We strive to make all our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! The GenRome Team
8/10 还可以
Timothy
2023年11月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location near terminii and walking to the colusium. Staff could use some info help re passes and tours though.
Timothy
2023 年 11 月入住 2 晚
The GenRome Team 于 2023年11月25日 的回复
Dear Timothy,Thank you for taking the time to share your feedback. We're delighted to hear that you found our location convenient for exploring Rome.We appreciate your suggestion regarding staff assistance with passes and tours. We'll certainly take this into consideration and work on providing more information to enhance our guests' experience.If you have any specific recommendations or details you'd like to share about your stay, feel free to reach out. We value your input and hope to welcome you back for an even better experience in the future.Safe travels,The GenRome Team
10/10 超赞
Noel
2023年09月28日
Noel
2023 年 9 月入住 4 晚
The GenRome Team 于 2023年10月16日 的回复
Dear Noel,Thank you for staying with us and for the lovely review online. We were thrilled to read that you enjoyed your time with us, and we hope to welcome you back for another visit soon.
4/10 很差
Sascha
2023年09月24日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
.
Sascha
2023 年 9 月入住 4 晚
The GenRome Team 于 2023年09月28日 的回复
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all guest opinions and strive to continuously improve our services. If you have any specific comments or suggestions about your stay, please feel free to share them with us. Your input helps us enhance the guest experience.Best Regards,The GenRome Team
8/10 还可以
Miladis
2023年09月20日
Miladis
2023 年 9 月入住 2 晚
The GenRome Team 于 2023年09月28日 的回复
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team
10/10 超赞
Patrick
2023年09月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location close to Roma Termini. Nice and clean facilities.
Patrick
2023 年 9 月入住 2 晚
The GenRome Team 于 2023年09月13日 的回复
Dear Patrick,Thank you for staying with us recently and for taking the time to share your positive experience online. We are always enhancing our hotel standards, and we're glad you appreciate our efforts! We loved that you had a nice stay and enjoyed our clean accommodations, easy check-in process, and prime location, as it lets us know how amazing we're doing.
8/10 还可以
Gus
2023年09月10日
满意:清洁度、员工和服务、住宿条件和设施
Gus
2023 年 9 月入住 1 晚
The GenRome Team 于 2023年09月28日 的回复
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team
8/10 还可以
Kasper
2023年09月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kasper
2023 年 8 月入住 3 晚
The GenRome Team 于 2023年09月28日 的回复
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team
2/10 糟糕
Jun
2023年09月4日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Jun
2023 年 8 月入住 2 晚
The GenRome Team 于 2023年09月28日 的回复
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all guest opinions and strive to continuously improve our services. If you have any specific comments or suggestions about your stay, please feel free to share them with us. Your input helps us enhance the guest experience.Best Regards,The GenRome Team
10/10 超赞
Natalie
2023年09月4日
满意:清洁度、员工和服务、住宿条件和设施
Natalie
2023 年 9 月入住 2 晚
The GenRome Team 于 2023年09月23日 的回复
Dear Natalie,Thank you for staying with us and for the lovely review online. We were thrilled to read that you enjoyed your time with us, and we hope to welcome you back for another visit soon.The GenRome Team
8/10 还可以
Gus
2023年09月4日
Gus
2023 年 9 月入住 2 晚
The GenRome Team 于 2023年09月28日 的回复
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team
8/10 还可以
Amarjyot Singh,London
2023年08月30日
满意:清洁度、员工和服务、住宿条件和设施
The AC didnt work that well. The hostel itself is in good condition bit it is on the wrong side of the train station i.e. dirry inconvenient side.
Amarjyot Singh
2023 年 8 月入住 1 晚
The GenRome Team 于 2023年08月31日 的回复
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the air conditioning during your stay. Your comfort is important to us, and we'll look into this matter to ensure improvements in the future.We appreciate your perspective on our location. While we are aware that our proximity to the train station might not be ideal for everyone, we strive to offer easy access to transportation options for our guests. We're sorry if this aspect affected your overall experience.If you have any more insights or if there's anything else you'd like to share, please don't hesitate to reach out. Your feedback helps us continuously improve and provide a better experience for our guests.We hope you had other positive experiences during your stay and that we'll have the opportunity to welcome you back in the future.Best Regards,The GenRome Team
10/10 超赞
Xiao
团体旅客
2023年08月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very clean and convenient, and the employees are also very good. I am very happy to live here
Xiao
2023 年 8 月入住 2 晚
The GenRome Team 于 2023年08月27日 的回复
Dear Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you found our hostel very clean, convenient, and that our staff left a positive impression on you. Ensuring your comfort and satisfaction is our top priority.We're thrilled that you had a great stay, and we appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We would be more than happy to welcome you back for another wonderful stay in the future.Best Regards,The GenRome Team
10/10 超赞
真实旅客
2023年08月16日
满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2023 年 8 月入住 1 晚
The GenRome Team 于 2023年08月27日 的回复
Dear [Guest's Name],Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive experience during your stay. Our team works diligently to provide a comfortable and enjoyable environment for all our guests, and we're glad to know that we met your expectations.If you have any more insights or if there's anything else we can do to make your future stays even better, please feel free to let us know. We look forward to the opportunity to welcome you back and provide you with another excellent experience.Best Regards,The GenRome Team
8/10 还可以
Lydia
2023年08月6日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Lovely and safe hostel. I stayed in a 4 bed female dorm and felt so comfortable and safe. The room was so clean and the area was very quiet. The hostel is close to the metro and train station so was convenient to get around Rome. There were also luggage lockers which were very affordable if you want to leave your bag there after checkout. The only downsides were the lack of self catering facilities and the rooftop was only open for breakfast and then 6pm-midnight.
Lydia
2023 年 8 月入住 3 晚
The GenRome Team 于 2023年08月7日 的回复
Ciao Lydia!It was a pleasure welcoming you here at the Generator Rome. We are thrilled to hear you enjoyed your time with us and that our staff and accommodations were able to impress you. Your recommendation to fellow travellers is the highest compliment we can hope for, and we appreciate you taking the time to reach out. If you ever find yourself headed back our way, we would be honoured to provide you with another fantastic stay!