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Heart of Rome Hotel - 民宿

Heart of Rome Hotel - B&B

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点评

8.6/10
优秀

热门服务设施

  • 含早餐
  • 免费 Wi-Fi
  • 餐厅
  • 空调
  • 提供停车位
  • 商务服务

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同类型住宿

住宿正面
奥林匹克大酒店
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  • 含早餐
  • 免费 Wi-Fi
  • 空调
  • 酒吧
7.6 分，总分 10，还可以，1,111 条点评
新价格 HK$1,619
总价 HK$1,917
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6 月 21 日 - 6 月 22 日
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对比同类住宿

政策

入住

开始办理入住：11:30；停止办理入住：20:00
延迟入住需视供应情况而定
延时入住费用：在 20:00 和 00:00 之间入住，需收取 EUR 20

退房

11:30 之前退房

特别入住说明

此住宿接待方提供机场接车服务（可能会额外收费）。住客必须使用预订确认邮件上的联系信息，在出行前联系住宿接待方，提供详细到达信息。
前台工作时间为每天 07:30 - 20:00
住客需提前联系住宿接待方以获取入住说明；前台在限定时间内有人值班
请使用预订确认邮件上的信息提前联系酒店，以安排入住事宜
如果您计划在20:00过后抵达，请使用预订确认邮件上的信息预先通知住宿以作安排。
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

限时前台服务

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
1 名 3 岁及以下儿童可免费入住，前提是这名儿童与父母或监护人同住一间房并共用现有床褥。
提供折叠床/加床，每天收费 EUR 15.0。
提供儿童床（婴儿床），每天收费 EUR 7.0

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 元旦前夜（12 月 31 日）晚宴费用/每位成人：EUR85.75
  • 征收城市税：每人每晚 EUR 6.00，限 10 晚。此税不适用于 10 岁以下的住客。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 机场接送费：每间房 EUR50（单程）
  • 自助泊车费用：每晚 EUR15.00
  • 延时入住费用：在 20:00 和 00:00 之间入住，需收取 EUR 20
  • 儿童床（婴儿床）费用：每天 EUR7.0
  • 折叠床使用费：每天 EUR 15.0

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款；恕不接受现金
该住宿场所采用的安全设施包括：灭火器和急救包。

其他注意事项

包括儿童在内的所有住客必须在入住时出示其政府签发的带照片身份证件或护照。
根据国家规定，在此住宿所作的现金交易不能超过 EUR 5000。有关更多详情，请按照预订确认邮件中的信息联系住宿接待方。

常见问题

Heart of Rome Hotel - 民宿允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

提供自助停车服务，收费每晚 EUR 15.00。

何时可在Heart of Rome Hotel - 民宿办理入住？

开始办理入住：11:30；停止办理入住：20:00。 20:00–00:00 可安排延迟入住，须支付 EUR 20 的费用。

何时可在Heart of Rome Hotel - 民宿办理退房？

退房时间为 11:30。

Heart of Rome Hotel - 民宿提供前往机场的班车吗？

是的，按要求提供机场班车。每间房费用：EUR 50。

Heart of Rome Hotel - 民宿的地址在哪里？

这家民宿位于奥雷利奥，距离梵蒂冈博物馆、圣彼得大教堂和圣安杰洛城堡不到 5 公里。而且，距离那佛纳广场和万神殿不到 5 公里。到达巴尔多德利乌巴迪站需步行 10 分钟，而瓦来奥莱利亚站则需 14 分钟。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

8.6

超赞

9.2

清洁度

8.0

地点

9.2

员工和服务

8.6

住宿条件和设施
10 分 - 超赞。143 条好评，共有 290 条点评
8 分 - 还可以。107 条好评，共有 290 条点评
6 分 - 一般。28 条好评，共有 290 条点评
4 分 - 很差。7 条好评，共有 290 条点评
2 分 - 糟糕。5 条好评，共有 290 条点评

点评

已验证

10/10 超赞

SAAD

满意：员工和服务，清洁度
Was nice and I liked it you guys was pretty good thank you for everything
2022 年 8 月入住 2 晚
已验证

4/10 较差

Marie

不满意：客房舒适度，住宿条件和设施

Not a good experience

When we arrived and were to check in, we were given a horrible small room, with broken furniture. We paid for a double deluxe room. When we complained, we were given the correct room, but the emplyee were very rude! We ran into a few issues with our room during our stay. The drain in the shower didnt work, and when our neighbor showered, water would come out from the wall under our bed. The rooms are extremely noisy and you Can hear everything everybody does in the building. Overall it was not a good experience staying there, and even for the cheap price i would never reccomend staying there if u want to sleep in a decent bed and have just few moments of peace. If you do stay there tho, the food in the area is amazing, and transport from there is really easy.
2022 年 7 月入住 12 晚
已验证

6/10 一般

Tania

满意：服务设施
When we arrived they were busy with the airconditioning. We arrived earlier than check-in time. They gave us the keys and when we arrived back the room was cleaned and looked nice. The new airconditioning was working very well and we needed it. The breakfast was simple but fine. With the bus you can get to many places. The owner is very attentive. When I gave him some feedback about some things that could be better, he immediately apologized and took care of our transportation to the airport for free, since we were leaving that same day.
2022 年 7 月入住 1 晚
已验证

2/10 糟糕

真实旅客

不满意：员工和服务，清洁度
Mangelhafte Sauberkeit
2021 年 8 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed a couple of nights at this property and We loved it! The staff was friendly and the room was clean. The AC was super cold (thankfully because it was HOT) Located in a residential building, its little hard finding the place but it is located in the same building as La Vele restaurant, second floor reception is right in front of the elevator. Would def stay here again!
2021 年 8 月入住 3 晚
已验证

8/10 不错

真实旅客

满意：住宿条件和设施，清洁度

Good stay

Stay was basicly nice Hotel is in an average area of Roma, but directly linked to city center by us. So easy to visit Roma from there. Appartment was quite nice, renewed recently i guess. Bathroom was very big which was nice to manage children. Welcome was very nice and very helpfull. 2 negatives point which needs to be improved : 1_climate contol was here but i think its power was too low, then température was a bit too much in the appartement. 2_breakfast, which was the main issue for us. Due to Covid, we are headind to a cafe close to the appartement to take the breakfast. But breakfast is not really a breakfast, only onecafe and one pastrie.also nothing to drink for children which does not drink coffee. You need to pay additinaly. I think it is better to remove breakfast of the service to avoid customer to be desapointed on that. Thanks for the stay and for your welcoming
2020 年 8 月入住 2 晚
已验证

8/10 不错

JOSÉ ANGEL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

UNA GRATA EXPERIENCIA. UN MEJOR RECUERDO-

Buena. Quienes atienden, ponen la mejor voluntad en solucionar cualquier planteamiento. A un km,más menos, del Vaticano. Restoranes cerca. Transporte a 100 mts para los puntos de interés. Hay que pedir con terraza. Por el precio: bien. Es un B y B.- Estuve en Atenas, Roma y París. Me quedo con Roma. La Fontana de Trevi. Volvería. José Melgar Larrosa.
2020 年 2 月入住 2 晚
已验证

8/10 不错

Alana Maria Sena

满意：员工和服务
不满意：客房舒适度，住宿条件和设施

Razoàvel

O hotel tem móveis antigos, camas barulhentas e colchões moles com mola. O café da manhã é sempre o mesmo todos os dias e sem mtas opções. Com a limpeza tudo OK. Situado próximo estações de ônibus, metrô e mercados.
2020 年 1 月入住 5 晚
已验证

10/10 超赞

Iasnaya

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fomos bem recepcionados dias antes de nossa chegada ao hotel, à administração entrou em contato para saber o horário que chegaríamos, chekin rápido, boas acomodações, bom café da manhã, hotel bem localizado, próxima ao ponto de ônibus, farmácia, McDonalds, lavanderia e várias lojas.
2020 年 1 月入住 3 晚
已验证

10/10 超赞

Mary

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Home of rome

Had a great stay ,staff very helpful friendly and easy assemble to the centre.
2019 年 11 月入住 3 晚
已验证

8/10 不错

Patricia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Me parece un buen hotel limpio instalaciones nuevas solo un poco costoso y no tiene en cuenta una prioridad para huéspedes q ya han estado en este hotel anteriormente
2019 年 11 月入住 1 晚
已验证

10/10 超赞

Leslie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Living like a local!

We very much enjoyed our stay at Heart of Rome B&B. Tucked in a residential building and accessible to public transportation, we were greeted by a building employee who directed us upstairs to the office. Cristiano was a super host checking us in. He showed us the general layout of the lodging, instructed us on using the elevator, local sites and transportation options. You are lodging amongst locals so you get a really good feel in a short time of how local residents live in Rome. Simple accommodations which were super clean and new. All of the staff were incredibly helpful and pleasant. They were even very helpful in arranging early morning transportation to the airport. We would definitely stay there again!
2019 年 10 月入住 3 晚
已验证

8/10 不错

Roberta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ciò che più mi ha colpito di questo posto, é la gentilezza del personale, oltretutto molto presente. La stanza molto confortevole e la colazione essenziale ma buona.
2019 年 10 月入住 1 晚
已验证

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施
Hotel war modern eingerichtet aber leider abgenutzt. Personal super freundlich.
2019 年 9 月入住 2 晚
已验证

10/10 超赞

Timo

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lage ubd Personal war super wir kommen sehr gerne wieder
2019 年 9 月入住 2 晚
已验证

8/10 不错

Jesper

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Fin lejlighed

lejligheden som vi boede i var fin, og personalet var søde, morgenmaden var måske ikke helt som vi havde håbet på.
2019 年 9 月入住 7 晚
已验证

8/10 不错

Gladys

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Rime' s hotel opinion

Nice place. Near the Vatican and metro areas. Breakfast can improve by a different menu everyday. Air conditioning was not so cold must improve. But capuccinos of Help desk clerk very good in the morning hours.
2019 年 8 月入住 3 晚
已验证

2/10 糟糕

Lucilaine M S

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Péssima experiência

Vou tentar resumir nossa terrível experiência neste pequeno espaço: Chegamos na primeira noite e tivemos que dormir num outro quarto, pois falaram que havia um problema na habitação principal, um descômodo pra quem chega 23hrs. Foi dado um “vale café” para tomarmos café na padaria, com direito a apenas a 1 croissant cada, com direito a pombas sobre a mesa. No dia seguinte fomos pra habitação principal, com muitos barulhos de água e vazamentos no chuveiro (o chuveiro molhava mais pra fora que pra baixo) e ralo que não da vazão a água, reclamamos, porém nada foi feito. No ùltimo dia, fui pegar o carro alugado e na ocasião passou um pouco do horário, o porteiro nos expulsou da portaria do prédio e não consegui ficaria recepção do start of rome, resumido: péssima experiência, start of rome e Roma não recomendo, infelizmente não tem o menor respeito pelo turista.
2019 年 7 月入住 3 晚
已验证

2/10 糟糕

Erick

不满意：员工和服务、住宿条件和设施、客房舒适度

Only stay here if you want your stuff stolen!

Terrible! Would not recommend this hotel and its sister hotels to anyone. Seems like one big scam to steal from clients when they have the chance. The hotel offered to keep our bags for us when we were leaving for other cities in Rome. We didn't mind because they were charming and helpful. Perhaps we were a little naive but when we came back they had stolen one whole bag from us. The guy at the reception was helpful and wrote a letter claiming they will pay us back but after we left completely went quiet. We suspect they must have been in on the theft and there's a systematic plot to steal from their clients
2019 年 6 月入住 3 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nos encantó el trato recibido, así como las instalaciones. En general muy satisfechos
2019 年 7 月入住 4 晚
已验证

6/10 一般

Jin

满意：员工和服务，清洁度
위치가 너무 좋았고 직원도 친절했습니다 다만 빌딩의 전기용량이 낮아 전기가 나가는 일이 자주 발생하여 매우 당황했습니다
2019 年 6 月入住 2 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly and nice. They gave us a lot of directions and visiting tips.
2019 年 5 月入住 3 晚
已验证

10/10 超赞

Eva

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Amazing staff

I loved the room. It was simple, and clean. The staff was absolutely amazing helping us arrange transport, and giving us info on the best ways to get around the city. Would love to come back!
2019 年 5 月入住 1 晚
已验证

10/10 超赞

Carmen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Esperienza molto positiva, camera e bagno nuovi e puliti. Una posizione molto centrale e ben servita dai mezzi pubblici .
2019 年 4 月入住 1 晚
已验证

8/10 不错

James

满意：清洁度、员工和服务、住宿条件和设施

Good value for money perfect location

all was good it was a good service good room with balcony and a good breakfast it was ok for the pris all the things was good but bed was just a littel hard to sleep it wasnt comfortable i recommend to change the beds in the hotel the location was perfect near the bus stops near mc donalds by the way i liked it and it was really good for pris
2019 年 4 月入住 4 晚