Dear Mr. Paulo Sèrgio,Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share! Warm Regards from Rome Massimo Colli General Manager
10/10 超赞
Anderson,Camino
与配偶出行
2023年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel in a historic building. Would stay again
Anderson
2023 年 10 月入住 5 晚
Massimo Colli 于 2023年10月21日 的回复
Dear Mr. Anderson,Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!Warm Regards from RomeMassimo Colli General Manager
8/10 还可以
Luiz
2023年09月19日
满意:清洁度、住宿条件和设施、客房舒适度
Hotel muito bem localizado
O hotel e muito bem localizado, os funcionários muito simpáticos, só achei o quarto pequeno(ficamos no primeiro andar então ouvíamos logo cedo barulho da rua) e o preço do café da manhã muito alto
Luiz
2023 年 9 月入住 3 晚
Massimo Colli 于 2023年09月24日 的回复
Dear Mr. Luiz, I am pleased to read your positive feedback about our staff and location and I will extend your kind praises with all my staff.I am also extremely sorry to hear that you were disturbed by noise and I appreciate you bringing this matter to my attention. We will make sure that we will provide you with a quieter and bigger room on your next visit. We are thankful for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
8/10 还可以
Jennifer
2023年09月4日
Jennifer
2023 年 8 月入住 2 晚
Massimo Colli 于 2023年09月12日 的回复
Dear Jennifer,I am pleased to read your positive feedback.Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
8/10 还可以
Samir,Miami
与家人出行
2023年09月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice classic hotel with outstanding service. The reception was always attentive to any request, the food of Cafe Romano is outstanding. Don't miss the breakfast and the dinner. I had cacio e pepe with mussels and limone and it was outstanding. Finally the location is excellent.
The only drawback is that our room was in the 1st floor and it was noisy in the night from the streets.
Samir
2023 年 9 月入住 2 晚
Massimo Colli 于 2023年09月12日 的回复
Dear Mr. Samir,I am pleased to read about charming impression that our Hotel D’Inghilterra delivered. I am also extremely sorry to hear that you were disturbed by noise and I appreciate you bringing this matter to my attention. We will make sure that we will provide you with a quieter room on your next visit. We are thankful for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
10/10 超赞
James
商务旅客
2023年08月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
TWENTY HOURS OF LUXURY
James
2023 年 8 月入住 1 晚
Massimo Colli 于 2023年09月11日 的回复
Dear Mr. James,Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!Warm Regards from RomeMassimo Colli General Manager
10/10 超赞
Lisa
2023年06月5日
Lisa
2023 年 6 月入住 3 晚
Massimo Colli 于 2023年06月26日 的回复
Dear Lisa,thank you for your comment. We are very happy that your stay was pleasant and we hope to see you again soon.Sincerely,Massimo Colli General Manager
10/10 超赞
真实旅客
2023年05月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 5 月入住 6 晚
Massimo Colli 于 2023年05月27日 的回复
Dear Client, thank you for your comment. We are very happy that your stay was pleasant and we hope to see you again soon.Sincerely,Massimo Colli General Manager
10/10 超赞
Lawrence,TORONTO
2023年05月21日
满意:清洁度、员工和服务、住宿条件和设施
Excellent service and staff. Highly recommended.
Lawrence
2023 年 5 月入住 1 晚
Massimo Colli 于 2023年05月22日 的回复
Dear Mr. Lawrence,Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!Warm Regards from RomeMassimo Colli General Manager
10/10 超赞
Nicolas
2023年05月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bel emplacement
Top emplacement
Équipes très sympas et à l écoute
Tb petit dej
Nicolas
2023 年 5 月入住 2 晚
Massimo Colli 于 2023年05月9日 的回复
Dear Mr. Nicolas,thank you for your great comment. We are very happy that your stay was pleasant and we hope to see you again soon.Sincerely,Massimo ColliGeneral Manager
10/10 超赞
jAVIER
与家人出行
2023年05月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
jAVIER
2023 年 4 月入住 7 晚
Massimo Colli 于 2023年05月9日 的回复
Dear Javier,thank you for your comment. We are very happy that your stay was pleasant and we hope to see you again soon.Sincerely,Massimo ColliGeneral Manager
10/10 超赞
Jose
2023年05月8日
Jose
2023 年 5 月入住 1 晚
Massimo Colli 于 2023年06月2日 的回复
Dear Jose,hank you for your comment. We are very happy that your stay was pleasant and we hope to see you again soon.Sincerely,Massimo ColliGeneral Manager
6/10 一般
Kishan
2023年04月7日
Kishan
2023 年 4 月入住 4 晚
Massimo Colli 于 2023年04月9日 的回复
Dear Mr. Kishan,I am pleased to read your positive feedback about your stay at the Hotel d'Inghilterra. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Fintan
团体旅客
2023年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Well located superior hotel in Rome
This is a lovely old style fine hotel in a very well located place - 3 nights in February. Spanish Steps is at one end of the street and the other meets the Corso. Loro Piano is across the street, Eleventy a bit further down the street.
So plenty of shopping and restaurants to hand. Negresco well worth it for breakfast and lunch. Easy walking to most of the big sights, including Borghese Gardens.
Needs a more thorough refurb than the superficial one it must have got a few years ago. Receptions areas are enthusiastically decorated and are very pleasant to pass the time in. Chrome is well worn off the bathroom fittings. But spotlessly clean and housekeeping was thorough.
Bar is cosy. Dining room is also accessed from the street so it is like a restaurant separate from the hotel.
Staff are super friendly and helpful. Even the Concierge, a serious old school professional meticulous in appearance and manner.
We loved our stay and will be happy to stay again…when in Rome!
Fintan
2023 年 2 月入住 3 晚
Massimo Colli 于 2023年03月2日 的回复
Dear Client,First at all let me thank you for having shared your experience with Expedia. It is a pleasure to read your great comment about our staff. All the Hotel d’Inghilterra team is honored to read your kind words. Our guest’s satisfaction it is what keeps motivating us to do our best. We all looking forward to the pleasure of welcoming you again in the nearby future at the Hotel d’Inghilterra Starhotels Collezione.Massimo ColliGeneral Manager
10/10 超赞
Tim
与家人出行
2023年02月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly service and ideal location. Tasty breakfast also with scrambled egg and truffles. Live music great also in the bar.
Tim
2023 年 2 月入住 3 晚
Massimo Colli 于 2023年02月21日 的回复
Dear guest,I am pleased to read your positive feedback about our staff and location and I will extend your kind praises with all my staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Istvan
与家人出行
2023年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito bom!
Muito boa! O pessoal é cordial e atento particularmente o concierge Gabriele.
Istvan
2023 年 1 月入住 4 晚
Massimo Colli 于 2023年01月25日 的回复
Dear Isvan,I am pleased to read your positive feedback about our staff in particular our Concierge Gabriele and I will extend your kind praises with all my staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon.Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Maria do Carmo
2023年01月16日
Maria do Carmo
2023 年 1 月入住 4 晚
Massimo Colli 于 2023年01月18日 的回复
Dear Mrs. Maria,Thank you for your kind feedback. We are extremely glad to read your positive review. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!Warm Regards from RomeMassimo Colli General Manager
8/10 还可以
RENATO
与家人出行
2022年12月29日
满意:清洁度、员工和服务、客房舒适度
Excelente localização e atendimento da equipe do hotel. Banheiros muito antigos e precisando de modernização
RENATO
2022 年 12 月入住 1 晚
Massimo Colli 于 2022年12月31日 的回复
Dear Mr. Renato,I am pleased to read your positive feedback. I will extend your kind praises with all my staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Laura
2022年12月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Laura
2022 年 12 月入住 4 晚
Massimo Colli 于 2022年12月28日 的回复
Dear Laura,I am pleased to read your positive feedback and happy that you enjoy your stay with us. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
toni
与配偶出行
2022年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the second time I stayed at this hotel. The staff is wonderful, the location amazing, the bar and restaurant charming, we enjoyed everything about it.
toni
MC 于 2022年11月10日 的回复
Dear Toni,We are really grateful for you review!We are really looking forward to welcome you again soon.Kindest regards,Massimo ColliGeneral Manager
6/10 一般
真实旅客
团体旅客
2022年10月13日
不满意:客房舒适度,住宿条件和设施
真实旅客
2022 年 10 月入住 1 晚
Massimo Colli 于 2022年10月14日 的回复
Dear guest,I am pleased to read your positive feedback about your stay at the Hotel d'Inghilterra. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
vivek
2022年10月12日
vivek
2022 年 10 月入住 1 晚
Massimo Colli 于 2023年02月21日 的回复
Dear guest,I am pleased to read your positive feedback and happy that you enjoy your stay with us. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
4/10 很差
Vicky
与配偶出行
2022年10月6日
满意:服务设施,员工和服务
不满意:住宿条件和设施
La habitación no está a la altura de un hotel de esa categoría, muy pequeña e incomoda. Los muebles desgastados y la decoración muy descuidada.
Vicky
2022 年 10 月入住 1 晚
Massimo Colli 于 2022年10月8日 的回复
Dear Vicky,I would like to thank you for taking the time to write your comments. As you have noticed, the hotel is located in a very old building with a long history, and we are sorry to read you did not like our vintage style. We are pleased to inform you we have renovated rooms and we will do our best to assign you one of these next time you wish visit us. Please be so kind also to let us the opportunity to inform you that we are currently working on a major renovation project to make this unique property even more exclusive. I hope you offer us the chance to demonstrate our true level of our hotel on your next visit to Rome and please let me know when you're planning your next trip. I will personally see that your stay will be a successful one. SincerelyMassimo ColliGeneral Manager
10/10 超赞
Victor
与配偶出行
2022年09月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicacion!
Victor
2022 年 9 月入住 2 晚
Massimo Colli 于 2022年09月27日 的回复
Dear Victor,I am pleased to read your positive feedback about our location. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Rodolfo
2022年09月14日
满意:员工和服务,清洁度
Rodolfo
2022 年 9 月入住 2 晚
Massimo Colli 于 2022年09月18日 的回复
Dear Mr. Rodolfo,I am pleased to read your positive feedback and happy that you enjoy your stay with us. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Jiyoung
团体旅客
2022年09月12日
满意:清洁度、员工和服务、客房舒适度
Jiyoung
2022 年 9 月入住 2 晚
Massimo Colli 于 2022年09月14日 的回复
Dear Jiyoung,Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!Warm Regards from RomeMassimo Colli General Manager
6/10 一般
MAURICIO
与家人出行
2022年08月6日
不满意:服务设施
TEH RESTAURANT STAFF IN GENERAL WERE NOT FRIENDLY, SUPER SMALL ROOM NO SPACE FOR LUGGAGE AT ALL. VERY NOISY STREET.
MAURICIO
2022 年 7 月入住 4 晚
Massimo Colli 于 2022年08月8日 的回复
Dear Mauricio,
First of all, may I say how very sorry I am that you should have left the hotel less than satisfied with the services you had received in our Restaurant. We take great pride in providing our guests with the highest standards of service and I am extremely sorry that on this occasion we failed to meet your expectations. Your comments have been shared with our Food and Beverage Manager for his urgent review. I am also sorry you founded the room to be too small. The Hotel D ‘Inghilterra, has many different sizes and styles of accommodation. I have updated our records to allocate a larger room for your future visits. I am extremely sorry you were disturbed by noise and found it difficult to sleep and I appreciate you bringing this matter to my attention. Please be assured that we will provide you with a quieter room on your next visit.Looking forward to welcoming you back personally!
Best regards,
Massimo Colli
General Manager
10/10 超赞
Thomas
与家人出行
2022年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel has a perfect location to enjoy Rome. The staff is excellent and the hotel itself is beautiful. For all these reasons, we've stayed at the Hotel d'Inghliterra over a period of two decades.
Thomas
2022 年 7 月入住 2 晚
Massimo Colli 于 2022年08月1日 的回复
Dear Mr. Thomas,
I am pleased to read your positive feedback about our staff and location and I will extend your kind praises with all my staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!
Warmest Regards,
Massimo Colli
General Manager
10/10 超赞
Amirreza
与家人出行
2022年07月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very very good hotel, the best location in Rome, steps to the via Condetti, good restaurants around, Nice and helpful staffs. The only thing that I didn’t like was that the washroom was not fully renovated but it was at it’s cleanest possible.
Amirreza
2022 年 7 月入住 4 晚
Massimo Colli 于 2022年07月21日 的回复
Dear Amirreza,
I am pleased to read your positive feedback. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
10/10 超赞
Nicole L
团体旅客
2022年07月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing location in Roma and wonderful staff.
Nicole L
2022 年 7 月入住 1 晚
Massimo Colli 于 2022年07月18日 的回复
Dear Nicole,
I am pleased to read your positive feedback. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
8/10 还可以
LUIS
与家人出行, 团体旅客
2022年07月10日
满意:员工和服务
Best location, great staff I feel the property needs some upgrade and maintenance
LUIS
2022 年 7 月入住 4 晚
Massimo Colli 于 2022年07月18日 的回复
Dear Luis,
I am pleased to read your positive feedback. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
10/10 超赞
Linda
2022年07月9日
Linda
2022 年 1 月入住 3 晚
Massimo Colli 于 2022年07月18日 的回复
Dear LInda,
I am pleased to read your positive feedback. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!
Warmest Regards,
Massimo Colli General Manager
10/10 超赞
真实旅客
团体旅客
2022年06月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2022 年 6 月入住 3 晚
Massimo Colli 于 2022年07月14日 的回复
Dear Guest, I am pleased to read your positive feedback. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
4/10 很差
ROBERT
2022年05月23日
ROBERT
2022 年 5 月入住 3 晚
Massimo Colli 于 2022年10月8日 的回复
Dear Mr. Robert,Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
10/10 超赞
Riccardo
团体旅客, 商务旅客
2022年05月13日
满意:清洁度、员工和服务、住宿条件和设施
Posizione in centro
Riccardo
2022 年 5 月入住 1 晚
Massimo Colli 于 2022年05月22日 的回复
Dear Riccardo,
I am pleased to read your positive feedback about our position. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!
Warmest Regards,
Massimo Colli
General Manager
10/10 超赞
tamar
2022年04月22日
tamar
2022 年 4 月入住 1 晚
Massimo Colli 于 2022年05月22日 的回复
Dear Tamar,
I am pleased to read your positive feedback. Many thanks for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!
Warmest Regards,
Massimo Colli
General Manager
10/10 超赞
Larry
2022年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Smack in the middle of the upscale shopping district in old Rome in the Spanish steps area.
Rooms are small as well as the bathrooms, but super comfortable.
They offer turndown service as it is a 5 star hotel, but we missed it twice in our 4 day stay. The desk must be reminded of this when you go out for the evening.
The hotel facade is under renovation, so book your outside room carefully to avoid construction noise after 8AM.
Loved the hotel and staff and will go back again
Larry
2022 年 4 月入住 4 晚
MC 于 2022年05月21日 的回复
Dear Larry,
Thanks for your positive review! we really appreciated you enjoyed your stay and we are sorry for the missing turndown service.
See you soon!
Massimo Colli
GM
10/10 超赞
Naqeeb
与家人出行
2022年03月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and excellent customer service
Naqeeb
2022 年 2 月入住 4 晚
Massimo Colli 于 2022年03月4日 的回复
Dear Naqeeb,
Thank you for your review of your recent stay at Hotel D’Inghilterra Starhotels Collezione. We are very pleased to read you liked the hotel and we will be more than pleased to have you as our guest again soon.
Kind regards,
Massimo Colli
General Manager
10/10 超赞
Maria Mercedes
2022年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
El hotel bueno de roma
Nos gusta mucho este hotel por la ubicación,la amabilidad de la gente y la atención
Maria Mercedes
2022 年 2 月入住 1 晚
Massimo Colli 于 2022年03月4日 的回复
Dear Mrs. Maria Mercedes,
Thank you for your review of your recent stay at Hotel D’Inghilterra Starhotels Collezione. We are very pleased to read you liked the hotel and we will be more than pleased to have you as our guest again soon. Kind regards, Massimo Colli General Manager
6/10 一般
Lars
2022年02月20日
Lars
2022 年 2 月入住 2 晚
Massimo Colli 于 2022年03月4日 的回复
Dear Mr. Lars,
Thank you for your review of your recent stay at Hotel D’Inghilterra Starhotels Collezione. We are very pleased to read you liked the hotel and we will be more than pleased to have you as our guest again soon. Kind regards,
Massimo Colli
General Manager
10/10 超赞
Alex
2022年02月12日
Alex
2022 年 2 月入住 3 晚
Massimo Colli 于 2022年02月14日 的回复
Dear Mr. Alex,
Thank you for your review of your recent stay at Hotel D’Inghilterra Starhotels Collezione. We are very pleased to read you liked the hotel and we will be more than pleased to have you as our guest again soon.
Kind regards,
Massimo Colli
General Manager
8/10 还可以
Haiette
团体旅客
2022年01月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Week-end à Rome
Haiette
2022 年 1 月入住 2 晚
Massimo Colli 于 2022年01月24日 的回复
Dear Haiette,
Thank you for your review of your recent stay at Hotel D’Inghilterra Starhotels Collezione. We are very pleased to read you liked the hotel and we will be more than pleased to have you as our guest again soon.
Kind regards,
Massimo Colli
General Manager
6/10 一般
patrice
2021年12月26日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Hotel ayant besoin d une restructuration complete
Hotel tres partiellement renove sinon vetuste pour beaucoup de chambres
1ere chambre dont les volets ne s ouvraient pas
2e chambre sans chauffage toute la nuit
3e chambre correcte renovee
Apres deux changements
Beaux communs
patrice
2021 年 12 月入住 3 晚
Massimo Colli 于 2022年01月24日 的回复
Dear Patrice,
I would like to apologies for any inconvenience caused during your stay. We are currently working on a major renovation project to make this unique property even more exclusive. Again my sincere apologies for causing you the mentioned inconveniences, and sad that we did not have the opportunity to meet and discuss it in person. I hope you offer us the chance to demonstrate our true level of our hotel on your next visit to Rome and please let me know when you're planning your next trip. I will personally see that your stay will be a successful one.
Sincerely,
Massimo Colli
General Manager
10/10 超赞
Jaqueline
与家人出行
2021年12月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lindo, encantador.
Muy buen hotel, céntrico, bien ubicado y tiene unas habitaciones amplias.
Jaqueline
2021 年 12 月入住 2 晚
Massimo Colli 于 2022年01月13日 的回复
Dear Lindo,
Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us.
Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!
Warm Regards from Rome
Massimo Colli
General Manager
8/10 还可以
Alexandra
2021年12月18日
Alexandra
2021 年 12 月入住 3 晚
Massimo Colli 于 2023年02月21日 的回复
Dear ALexandra,I am pleased to read your positive feedback and happy that you enjoy your stay with us. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!Warmest Regards,Massimo ColliGeneral Manager
10/10 超赞
Joshua
与家人出行
2021年11月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully furnished sitting rooms on the ground floor, good breakfast and super quaint bar. Great location near shopping.
Joshua
2021 年 11 月入住 1 晚
Massimo Colli 于 2021年11月29日 的回复
Dear Joshua,
I am pleased to read your positive feedback. I will extend your kind praises with all my staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards, Massimo Colli General Manager
4/10 很差
Andrea Marianne von
2021年11月14日
不满意:员工和服务、服务设施、住宿条件和设施
Rather old rooms, not very clean and rude staff! Definitely overrated.
Andrea Marianne von
2021 年 11 月入住 6 晚
Massimo Colli 于 2022年01月13日 的回复
Dear Andrea Marianne,
I would like to offer my sincere apologies if we failed to deliver the high level of service we strive to offer our guests. We are sorry to read you did not like our vintage style. As you have noticed, the hotel is located in a very old building with a long history. We are pleased to inform you we have also renovated rooms and we would have been more than happy to assign you one if we had known.
I wish to express also my sincere apologies for finding the room you stayed not very clean and I wish you had shared your comment during your stay in order to make immediately investigate with our Executive Housekeeper and Team.
Referring the Team, this is not what our staff is known for and I would had loved you to had explained why you found them rude, since we are taken this very serious and we will of course improve our selves and I hope you can contact me personally to better understand.
Once again we apologize for the troubles caused and hope to have the pleasure of welcoming you again personally soon in our Hotel.
Best regards,
General Manager
8/10 还可以
Yusuke
与配偶出行
2021年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
スペイン広場から近い
Yusuke
2021 年 10 月入住 2 晚
Massimo Colli 于 2021年11月8日 的回复
Dear Yusuke,
Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon! Warmest Regards,
Massimo Colli
General Manager
10/10 超赞
真实旅客
2021年10月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente
Lo pasamos genial Gracias por hacer una estadía hermosa
真实旅客
2021 年 10 月入住 2 晚
Massimo Colli 于 2021年11月4日 的回复
Dear guest,
Thank you for your kind feedback. We are extremely glad to read your positive review of our Hotel d’Inghilterra. It is a great pleasure to learn that you liked so much your stay with us. Many thanks for staying at the Hotel d’inghilterra and we look forward to welcoming you back soon for other splendid moments to share!
Warm Regards from Rome
Massimo Colli General Manager
8/10 还可以
Maria Victoria
2021年10月17日
Maria Victoria
2021 年 10 月入住 4 晚
Massimo Colli 于 2021年11月4日 的回复
Dear Mrs. Maria Victoria,
I am pleased to read your positive feedback. I will extend your kind praises with all my staff. Many thanks again for sharing your experience at the Hotel d’Inghilterra and we look forward to welcoming you back soon!
Warmest Regards,
Massimo Colli
General Manager