Absolutely no chance that this is a 4 star hotel. Paint peeling off the roof and the entire room was tired and not clean.
Breakfast was so disappointing and the staff were the rudest I have ever met.
I loved Prague but the hotel was dilapidated and the staff were dreadful. I actually complained to Jet2 whilst there.
Eileen
2024 年 3 月入住 3 晚
8/10 还可以
Albrecht
2023年11月6日
满意:清洁度、员工和服务、住宿条件和设施
Insgesamt sehr angenehmes Hotel, die Zimmer nach hinten zum Hof sind sehr ruhig (die zur Straße kann ich nicht beurteilen, da ich eines zum Hof hatte). Das Personal ist freundlich, die Auswahl beim Frühstück könnte etwas besser sein.
Albrecht
2023 年 10 月入住 6 晚
8/10 还可以
Helena
2023年09月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lena in Italy
Room and bathroom was very clean. Not a brand new bathroom but had all the necessary amenities. Location and price were good.
Helena
2023 年 9 月入住 2 晚
8/10 还可以
Jonas
2023年09月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Um ótimo lugar para ficar em Roma.
Para nós a hospedagem foi muito boa. É perto do Vaticano e para ir ao centro tem um metro perto do hotel. O atendimento fou muito bom, pessoas atenciosas e prestativas.
Jonas
2023 年 8 月入住 7 晚
6/10 一般
Alfredo
2023年08月15日
满意:员工和服务,清洁度
Alfredo
2023 年 8 月入住 3 晚
4/10 很差
Cihan
与家人出行
2023年07月22日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This is not a family-friendly hotel, far from it
I would personally not recommend this hotel for families. There are only 2 family rooms and both are located down by the reception and to make matters worse, the rooms are also right next to where the breakfast buffet is. The room we got had no wardrobes which is very impractical if you have children and plan to be in Rome for several days. The room (902) also has a very bad smell, which they try to mask with a lot of air freshener.
Pros:
Location, situated in a nice place
Wifi
Authentic decoration
Cons:
Small room and moldy smell
Very dirty and used room
Poor lighting
Disappointing breakfast buffet
Cihan
2023 年 7 月入住 3 晚
6/10 一般
Telma,Miami
与家人出行
2023年07月21日
满意:住宿条件和设施,员工和服务
It was a unpleasant odor all the way inside the property and they try to cover and was even worst
Telma
2023 年 7 月入住 1 晚
8/10 还可以
Lisa
与家人出行
2023年07月13日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Good stay with one glitch
Overall we had a good stay. It was a unique hotel - we had a mirror disco ball in the bathroom. Comfy beds, good a/c. Location was good for the Vatican. Our issue was with the service. Stefano in particular. We were quoted one price for an airport transfer and then an hour later with Stefano, we were quoted 20 euros higher and he gave us quite an attitude. I was shocked that someone in hospitality would behave this way. He should not be front facing with customers. We all got the vibe from him that he hated tourists.