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里維拉機場酒店的評價

3 out of 5
里維拉機場酒店
Via Licio Visintini, 30, Fiumicino, RM

評價

8.2

很好

10 分評分，優異；928 則評價中有 327 則" "
8 分評分，不錯；928 則評價中有 378 則" "
6 分評分，一般；928 則評價中有 158 則" "
4 分評分，欠佳；928 則評價中有 47 則" "
2 分評分，很差；928 則評價中有 18 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：住宿狀況
Location and quiet.
於 2019 年 6 月住了 1 晚
The manager 於 2019年6月20日的回應
Dear guest, Thanks for your review.

6/10 一般

Chiayu

於 2019 年 6 月住了 1 晚
The manager 於 2019年6月11日的回應
Dear Chiayu. Thanks for your important review

8/10 不錯

man wai (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
夜機到是很好的選擇
因11pm才到FCO，不想太夜入羅馬，乘taxi到酒店25歐羅，房間一般但尚算清潔，早上早餐後用酒店提供的單車游海邊，並到超市購物，體會當地小鎮的生活，下午乘酒店安排的巴士入羅馬，交通是方便的。

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed 1 night. No complaints at all. Hotel was clean. Hot water. Breakfast. Transportation arranged to airport
於 2024 年 5 月住了 1 晚
The manager 於 2024年5月15日的回應
Dear Daniel,THANK YOU VERY MUCH!!!

10/10 優異

Cindy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to the beach. Massimo very friendly snd helpful. We ate at a restaurant on his recommendation and it was delicious. The hotel provides transportation to and from the Fiumicino Rome Airport for 7 euros per person, which is an excellent deal. Breakfast was delicious. Definitely recommend this hotel.
於 2024 年 5 月住了 1 晚
The manager 於 2024年5月15日的回應
Dear Cindy,THANK YOU VERY MUCH!!!

6/10 一般

neil

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
It is a few hundred meters from a swimming beach - not the cleanest of beaches.
於 2024 年 5 月住了 2 晚
The manager 於 2024年5月14日的回應
Dear Neil,Thanks for your important review.Near the hotel, there are a lot of clean private beaches and a pubblic beach.

10/10 優異

Khaled

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Area restaurants
於 2024 年 5 月住了 1 晚
The manager 於 2024年5月13日的回應
Dear Khaled,THANK YOU VERY MUCH!!!

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our second time staying at this hotel. It’s perfect for a few nights and close to the airport. Always clean and employees are great. I like the fact that the front desk is 24hr.
於 2024 年 5 月住了 1 晚
The manager 於 2024年5月13日的回應
Dear William,THANK YOU VERY MUCH!!!

8/10 不錯

Rebecca

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We loved the proximity to the beach. Staff was excellent. Coffee was excellent. Breakfast options were limited for vegan.
於 2024 年 5 月住了 1 晚
The manager 於 2024年5月8日的回應
Dear Rebecca,THANK YOU VERY MUCH FOR YOUR REVIEW!

10/10 優異

Abigail

多人同遊
讚好：整潔度、職員與服務和住宿狀況
We always came back to a clean room with replenished supplies and the staff are super friendly and helpful. Lots of the beach shops in the area were closed down for the off season (I think) but there was always flyers for food places at the front desk and a pizza place 2 minutes walking from the hotel. And the view from our room was great and there was always a fresh breeze blowing in.
於 2024 年 5 月住了 4 晚
The manager 於 2024年5月6日的回應
Dear Abigail,THANK YOU VERY MUCH!!!

8/10 不錯

Cynthia

家人同遊
This property was fairly close to the airport but it was difficult to find the shuttle to the hotel so we ended up taking a taxi 35 e. Go to terminal 3. The hotel has stairs to enter, no ramp. There is a lift but doesn’t go to all the floors. Front desk staff was excellent. Tiny shower but lots of hot water. 5 min walk to the public beach. Reserved the shuttle for trip back to the airport 7 e per person
於 2024 年 5 月住了 1 晚
The manager 於 2024年5月6日的回應
Dear Cynthia,Thanks for your important review!

10/10 優異

Pet

讚好：職員與服務和住宿狀況
Close to the beach
於 2024 年 4 月住了 1 晚
The manager 於 2024年5月2日的回應
Dear Pet,THANK YOU VERY MUCH!

6/10 一般

Neicia

讚好：整潔度和職員與服務
Staff was friendly and helpful. Shuttle was a very nice feature. Beds and pillows were quite hard. We had to lug our heavy suitcases up quite a few stairs. But we did find that this was pretty standard in Rome. Both the stairs and the beds/pillows. Nicely priced hotel close to airport for flights out of FCO.
於 2024 年 4 月住了 1 晚
The manager 於 2024年4月30日的回應
Dear Neicia,Thanks for your important review.

10/10 優異

Michael

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Basic hotel, clean, cordial staff, reliable shuttle to airport, neighborhood safe but not attractive, one good restaurant within walking distance.
於 2024 年 4 月住了 1 晚
The manager 於 2024年4月22日的回應
Dear Michael,THANK YOU VERY MUCH!!!

10/10 優異

Julita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely helpful and knowledgable.
於 2024 年 3 月住了 3 晚
The manager 於 2024年4月22日的回應
Dear Julita,THANK YOU VERY MUCH!!!

8/10 不錯

Thomas (Port Townsend)

讚好：整潔度、職員與服務和住宿狀況
Not so easy to get to from the airport. They do have shuttle service for €7 but last one is at 11pm. Unfortunately we missed that and had to haggle with shady cabdrivers. Paid €40 for a van.
於 2024 年 4 月住了 1 晚
The manager 於 2024年4月22日的回應
Dear Thomas,We are sorry for what happened to you but our staff is always available to assist all our customers in the best possible way.

10/10 優異

Jeff

讚好：整潔度、職員與服務、設施服務和住宿狀況
Its just a nice tidy place with good people
於 2024 年 4 月住了 1 晚
The manager 於 2024年4月17日的回應
Dear Jeff,THANK YOU VERY MUCH!!!

10/10 優異

CARLO

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ho soggiornato presso questa struttura una sola notte e devo dire che sono stato estremamente colpito dalla gentilezza e della cura di tutto il personale. Il check-in si è svolto con rapidità ed efficienza. Ho particolarmente apprezzato il consiglio sul ristorante nei dintorni in cui cenare, buonissimo. Una menzione particolare per il personale che si occupa della pulizia della struttura: eccezionale! Dal primo passo dentro la struttura emerge un livello di pulizia e di cura che tante altre strutture si sognano. Complimenti a tutti i membri dello staff. Consiglio a tutti di soggiornare in questo Hotel, in cui sicuramente ritornerò.
於 2024 年 4 月住了 1 晚
The manager 於 2024年4月17日的回應
Gentilissimo Carlo,Ti ringraziamo per aver scelto il nostro hotel ed aver dedicato parte del tuo tempo a scrivere una recensione molto bella, cosa che gratifica molto il lavoro di tutto lo staff impegnato ogni giorno a dare il massimo per rendere piacevole il soggiorno di ogni nostro singolo cliente!Ci auguriamo di averti nuovamente come cliente.

10/10 優異

Vijay

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service is good staff is very polite and guide us
於 2024 年 3 月住了 1 晚
The Staff at Hotel Riviera Fiumicino 於 2024年3月31日的回應
Dear Guest,Thank you so much for taking the time to leave such a kind review about our hotel! We are thrilled to hear that you found our service to be good and that our staff was polite and helpful during your stay. Your positive feedback truly warms our hearts and motivates us to continue providing the best possible experience for our guests.We look forward to welcoming you back to Hotel Riviera Fiumicino in the near future!Warm regards

10/10 優異

Roberto (Corona)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Decent for the price.
於 2024 年 3 月住了 1 晚
The manager 於 2024年3月26日的回應
Dear Roberto,Thank you for your important review.

6/10 一般

Rachel

讚好：職員與服務
The “queen” bed appeared to be two twins pushed together. The pillowcases didn’t fit the pillow well, and the pillows inside were visibly old. The walls were super thin, but the staff was very friendly and helpful.
於 2024 年 3 月住了 1 晚
The manager 於 2024年3月20日的回應
Dear Rachel, Thank you for choosing us. We apologize for not being able to meet your expectations, we hope to see you again in our hotel.

10/10 優異

John

Staff was nice and helpful. Breakfast was good, room was comfortable and clean. We will stay here again.
於 2024 年 3 月住了 1 晚
The manager 於 2024年3月18日的回應
Dear John,THANK YOU VERY MUCH!!!

4/10 欠佳

Lucia

讚好：職員與服務
不滿：設施服務
The people were nice and helpful but it was dirty aka the towels and blankets were already dirty, the towels made me smell like peroxide and there was trash under the bed. My window was broken off and my door lock didn’t work.
於 2024 年 3 月住了 1 晚
The manager 於 2024年3月11日的回應
Dear Lucia,We apologize for what happened. We had a problem with the cleaning staff. If he had communicated the problem to us, we would have replaced the room with another one.

6/10 一般

Aurea

家人同遊
讚好：整潔度和職員與服務
The staff was very helpfull. The rooms are great but the showers are difficult to get in for a larger size person. Wish there was a microwave in the room and an icemaker in the lobby
於 2024 年 2 月住了 6 晚
Matteo Hotel Staff 於 2024年2月24日的回應
Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our staff contributed positively to your stay by providing attentive and helpful service.We take all feedback seriously, including your comments regarding the size of the showers and the amenities in the rooms. I sincerely apologize if the shower sizes did not fully meet your expectations, and we will do our best to evaluate how we can improve the accessibility and comfort of our facilities for all our guests.Additionally, we have noted your request for the addition of a microwave in the rooms and an ice maker in the lobby. We genuinely appreciate your suggestions and will take them into consideration as we plan for future improvements to better meet the needs of our guests.We hope to welcome you back again in the near future and provide you with an even more enjoyable experience.Warm regards

8/10 不錯

Fabio

於 2024 年 2 月住了 1 晚
Matteo Hotel Staff 於 2024年2月24日的回應
Grazie per il contributo e per farci crescere come hotel e come staff!

10/10 優異

Stefano

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Hotel Staff 於 2024年2月24日的回應
Grazie della sua recensione!

10/10 優異

Gabriel (Castiglione del lago)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottima
於 2024 年 1 月住了 1 晚
Hotel Staff 於 2024年2月25日的回應
Thank you ever so much for your thoughtful review! We truly appreciate it.

8/10 不錯

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
It has friendly, useful, staff. The rooms are comfortable for their price. The hotel is next to the city bus that connects it to both Fiumicino Airport and to the Ostia Railway.
於 2023 年 12 月住了 1 晚
Matteo Hotel Staff 於 2024年2月24日的回應
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our staff friendly and helpful, and that you found the rooms comfortable considering their price.It's great to know that our hotel's proximity to the city bus provides convenient access to both Fiumicino Airport and the Ostia Railway. We strive to offer our guests convenient transportation options to enhance their overall experience.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 優異

SYLVAIN

於 2023 年 12 月住了 1 晚
Hotel Staff 於 2024年2月24日的回應
Thank you for the support!

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Its a nice and comfortable place and i would deffinately stay there again. The area around the place is a little littered. Not the hotel property. Thats clean but surrounding blocks could ise some attention
於 2023 年 12 月住了 1 晚

8/10 不錯

ted

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

Bernard

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel Staff 於 2024年2月25日的回應
Thank you ever so much for your thoughtful review! We truly appreciate it.

10/10 優異

Pasquale

讚好：整潔度、職員與服務和住宿狀況
All very good.
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月28日的回應
Dear Pasquale,THANK YOU VERY MUCH!!!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Nice and easy
All good. Close to beach and nice people working there. All you need for a quick layover.
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月20日的回應
Dear guest,Thanks for your important review.

4/10 欠佳

elcio

CUSTIBENEFICIO NEGATIVO
HOTEL COM CUSTO BENEFICIO MUITO RUIM, O CAF'E DA MANHA MUITO FRACO, O LOCAL E MUITO MAL SERVIDO DE RESTAURANTES NO ENTORNO, APENAS 2 , MAS NO RESTAURANTE TIVEMOS SORTE E FOMOS MUITO BEM TRATADOS.
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月17日的回應
Lamentamos não termos atendido às suas expectativas.No entanto, lembramos que você esqueceu de escrever que pagou um preço baixo com desconto por um quarto para 2 pessoas, mas ficou pelo mesmo preço em um quarto para 3 pessoas! Em Fiumicino não há hotéis de 3 estrelas com preço inferior ao nosso

10/10 優異

Corrado

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comoda e confortevole
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月14日的回應
Gentile Corrado,Grazie per aver scelto la nostra struttura ed averci dato un'ottima valutazione, ci auguriamo di averti nuovamente come cliente!

4/10 欠佳

Jeffrey

讚好：職員與服務
不滿：整潔度
Smells BAD
I only have 2 stars because the staff was so friendly. Other than that it was very poor. Our room smelled like BO. They obviously knew about this by the $2 air freshener they had in the room. Maybe next time have your rooms professionally cleaned. Next all the televisions in the entire hotel didn’t work all day and night.
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月10日的回應
Dear Jeffrey,We apologize for what happened.Why didn't you ask to change rooms?We use only professional cleaning products

10/10 優異

Frank

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月10日的回應
Dear Frank,THANK YOU VERY MUCH!!!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fiumicino
於 2023 年 10 月住了 3 晚
The manager 於 2023年11月7日的回應
Dear guest,Thanks for your important review

10/10 優異

jeff

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hosts were very courteous and helpful. Great location, our room had a view of th sea only a block away. Would definitely stay again.
於 2023 年 11 月住了 3 晚
The manager 於 2023年11月7日的回應
Dear Jeff,THANK YOU VERY MUCH!!!

6/10 一般

Larry

讚好：整潔度和職員與服務
This was a perfectly fine 3-star hotel. But I was told the hotel transportation would arrive at the airport at a certain time -- another van arrived, and if I hadn't asked the driver, I would still be standing there! He took me to his hotel, where a second driver took me to the hotel. (The morning trip to the airport was fine.) The hotel is close to the water, which may be fine "in season," but this was the end of the season. The closest restaurant was an outdoor pizza place (quite good pizza), but other food was a long walk away. As expected, the room was small, the shower was VERY small -- for one night, OK, but not recommended for a longer stay. There was a fairly extensive cold breakfast available early in the morning, but it was not made clear that this would be available before my shuttle left, so I missed out.
於 2023 年 11 月住了 1 晚
The manager 於 2023年11月10日的回應
Dear Larry,Thanks for your review.

6/10 一般

kim

伴侶同遊
讚好：整潔度和職員與服務
Its in a residential area, although it is close to the ocean, not close to anything else really. I will say the staff is excellent. Matteo and Damiano were excellent. Very friendly and helpful. Especially Damiano. Arranged transportation to Rome for us and made sure it was less than a taxi or Uber.
於 2023 年 10 月住了 2 晚
The manager 於 2023年11月7日的回應
Dear Kim, Thanks for you important review.Your rating (you wrote) is only 3, are there a error?

10/10 優異

Connie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
The manager 於 2023年11月3日的回應
Dear Connie,THANK YOU VERY MUCH!!!

10/10 優異

Lizabeth

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed here on our first and last night in Italy. It was a nice area to walk by he water and gave a meal before/after flying. The staff was so very helpful!
於 2023 年 10 月住了 1 晚
The manager 於 2023年11月2日的回應
Dear Lizabeth,THANK YOU VERY MUCH!!!

10/10 優異

Joyce

於 2023 年 10 月住了 1 晚
The manager 於 2023年11月13日的回應
Dear Joyce,THANK YOU VERY MUCH!!!

10/10 優異

David (Houston)

伴侶同遊
讚好：設施服務
Staff attentiveness and helpfulness. Mattheo, and Tafael at the front dest were outstanding.
於 2023 年 10 月住了 3 晚
The manager 於 2023年10月24日的回應
Dear David,THANK YOU VERY MUCH!!!

8/10 不錯

Stanley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to restaurants and the beach. The staff was friendly and helpful.
於 2023 年 10 月住了 1 晚
The manager 於 2023年10月23日的回應
Dear Stanley,Thanks for your important review

6/10 一般

Sylvia

讚好：職員與服務
於 2023 年 10 月住了 1 晚
The manager 於 2023年10月23日的回應
Dear Sylvia,We apologize for not meeting your expectations.

6/10 一般

Andre

讚好：職員與服務
不滿：住宿狀況
As single traveller they put you in the worst room in the house, the windows are so condensed that barely light was coming in, I know that most of the hotels are outdated but this was the max.
於 2023 年 10 月住了 1 晚
The manager 於 2023年10月23日的回應
Dear Andre,We apologize for not meeting your expectations.

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：住宿狀況
Great location, rooms need updating.
Great location--convenient for both plane travel after a long Italian trip and for a beach trip. The room itself was tidy but the air conditioner was completed saturated with mold and mildew, when we turned it on the whole room smelled like a moist pond. There were no other accommodations in the hotel for our group. The rooms have not been updated since the mid 80s which would have been fine if we weren't paying a significant amount per night The front desk service was excellent as were the two small restaurants less than half a block away--we recommend them both.
於 2023 年 10 月住了 2 晚
The manager 於 2023年10月23日的回應
Dear guest,We apologize for not meeting your expectations.