Bedroom decorated to a high standard but fixtures and fittings ill fitted with poor finish. Customer service at reception is not great- poor communication between staff i.e confirmed late check out but yet still called to ask to vacate. Also issues with hot tub plug, was established there was a fault with the plug yet was made to feel like it was my competence.
Room service food very below average from what you would expect from a kitchen with a michelin star restaurant. Breakfast repetitive and stick to fried egg only- all other methods of preparation were awful.
Nonetheless, great quiet area with amenities near by. Good AC system on a hot day.
Jade
2025 年 5 月入住 4 晚
10/10
Everything was good, except room service for food limited time to order untill 11:00 pm, usually 5 stars hotel have 24 hours room service food
Ebtehal
2025 年 6 月入住 3 晚
8/10
Karen
2025 年 5 月入住 1 晚
10/10
My friend and I stayed at this quaint hotel and have no complaints. The breakfast was included and it was delicious, and the staff allowed us to keep our bags there while we took advantage of our last day after checkout. I would definitely stay again!
Samantha Marie
2025 年 4 月入住 3 晚
10/10
Ok
piercristiano
2025 年 3 月入住 1 晚
10/10
One of the best hotel experiences I’ve ever experienced. Incredibly helpful staff, amazing breakfast, best location for walking to many locations. Super close to metro stop. Would stay here again and again
Robert
2025 年 4 月入住 6 晚
10/10
ronen
2025 年 4 月入住 2 晚
8/10
Rafaela
2025 年 4 月入住 4 晚
10/10
Absolutely outstanding property!
Read Till the End.
Restaurant/Chef 5 stars - food is amazing!! Restaurant staff beyond professional 5 stars!
Registration Desk 5 stars
House keep 5 stars
Luxury property style 5 stars
The only thing keeping this property from getting a 4 is the property chef, staff, and excellent customer service.
The complaint is the see thru glass bathroom door, there is no good reason for this, it should be changed immediately.
Also, invest in a heat pump that cools or warms room temps year round instead of one or the other.
Michael
10/10
Really enjoyed the five star breakfast and clean comfortable room
Daniel
2025 年 3 月入住 4 晚
6/10
Hotel molto piccolo, suites con terrazza molto bella. Posizione comoda e centrale.
Servizio reception non molto “elegante”, peccato.
LUCA
2025 年 4 月入住 2 晚
10/10
Best hotel in Rome. Super comfortable, staff is super nice.
Armando
2025 年 3 月入住 2 晚
10/10
Perfect little hotel. Staff were super helpful and polite. Breakfast was amazing. Room was as per images. No complaints, wanted to stay longer.
Jarrad
2018 年 12 月入住 2 晚
10/10
We stayed for 7 nights in early December. Fantastic people. Very friendly and welcoming. Breakfast was excellent and rooms immaculately clean. We would highly recommend it.
真实旅客
2018 年 11 月入住 7 晚
8/10
Mohammad
2018 年 12 月入住 3 晚
8/10
A positive experience at this quaint hotel near Piazza del Polpolo. The breakfast every morning was well-appointed and the staff were very friendly.
真实旅客
2018 年 11 月入住 6 晚
10/10
We chose the hotel because of the size and quality, which did not disappoint, but we were not expecting such stellar service. Upon check-in we asked if they had earplugs available (I'm a light sleeper and neglected to bring some myself) and were politely told they did not. The next afternoon we returned to our room to find it serviced and with earplugs sitting on out nightstands. The restaurant is excellent too, we liked the breakfast so much we ate there once for dinner.
Sarah
2018 年 11 月入住 2 晚
10/10
Personale in reception di alta qualità e molto disponibile e i miei clienti sono stati benissimo e coccolati a dovre, ristorante annesso alla struttura di qualità!!
Tutto perfetto per un compleanno piu' che speciale!!
Nicoletta
2018 年 11 月入住 1 晚
10/10
Gorgeous stay at this stylish boutique hotel. Amazing service, fabulously special breakfast service and super location in Rome. We LOVED it.
真实旅客
2018 年 11 月入住 3 晚
8/10
JEAN PAUL
2018 年 10 月入住 3 晚
10/10
The best service, close to everything. Would recommend and would stay again!!!
Judy
2018 年 10 月入住 1 晚
10/10
Great Location, great service
ARYA
2018 年 10 月入住 2 晚
10/10
Tolles Hotel. Super Essen! Wir werden auf jeden Fall wieder kommen.