Staffs in there are very friendly.
when we arrived there and did the checking process, the counter introduced all the spots and good food to us in very detail.
And the location is good, near Vatican museum and the metro station.
The only one thing made us inconvenient is that there is no any supermarket near the hotel.
(maybe there is, the staff told us something about the location of supermarket, but we didn't find it.)
Lobby was dark and dreary. Room needs updating. Not very clean and noisiness from the street made it difficult to sleep. Definitely has a bed bug or flea issue as I left early due to bites all over my arms and legs. I did contact the property re my issue but never heard back. Would not recommend a stay here.