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关于罗马蒙地马堤尼广场丽笙华丽精选酒店的点评

5 out of 5
罗马蒙地马堤尼广场丽笙华丽精选酒店
largo giovanni montemartini, 20, Rome, RM

点评

8.8

超赞

10 分 - 超赞。349 条好评,共有 612 条点评" "
8 分 - 还可以。164 条好评,共有 612 条点评" "
6 分 - 一般。62 条好评,共有 612 条点评" "
4 分 - 很差。23 条好评,共有 612 条点评" "
2 分 - 糟糕。14 条好评,共有 612 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 3 晚

10/10 超赞

KWAN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 3 晚

10/10 超赞

ShinChin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 12 月入住 1 晚

10/10 超赞

Kin,hk

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to station, good breakfast and services
Staffs are good and helpful. Breakfast quality and services was good. As in City centre. Some metal drilling sounds outside which was quite distrubing but stop before midnight.
2017 年 10 月入住 2 晚

8/10 还可以

YU-WEN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
離車站很近.房間設備很棒

10/10 超赞

CHUN WEI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
位置良好
位置方便,旁邊就是火車站和捷運站,附近還有超市。 但是房間偶爾有振動,但不影響入睡。

10/10 超赞

Chiu Yin,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice interior design
Excellent breakfast, unique room interior design and nice bath room

8/10 还可以

wen hsin,Hk

满意:清洁度、员工和服务、住宿条件和设施
Generally good. Just one thing, maybe it's due to metro or tram system of Rome that make the bed tremble once in a while.

10/10 超赞

JING,中国

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
非常不错的酒店,离火车站很近,服务也好,住了六晚还送了两瓶红酒,非常满意!

10/10 超赞

Hong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
错层设计佳,位置好!
离Termini步行约8分钟,门口附近修路,晚上到需要找一下酒店门口。门口有个小花园。几个小电梯,容量很小。房间很有设计感,错层,面积也大,干净,舒适。不足是卫生间无窗无通风。

10/10 超赞

PING,Beijing

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location
Location good , close train station .very clean and very nice bath room . And very beautiful restaurant.very romantic design .

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

MAYU

满意:清洁度、员工和服务、住宿条件和设施
内装も全て綺麗でした。また戻ってきます。
2024 年 5 月入住 1 晚
Palazzo Montemartini, A Radisson Collection Hotel 于 2024年05月15日 的回复
Dear Mayu,thank you very much for your great feedback.We can't wait to welcome you back very soon.Best,Palazzo Montemartini, A Radisson Collection HotelMarketing Department

10/10 超赞

Claudia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff! Great location
2024 年 4 月入住 1 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2024年04月26日 的回复
Dear Claudia,thank you so much for choosing Palazzo Montemartini during your stay around Rome and for taking the time to make this good review of our hotel. We can't wait to welcome you back soon!If you have any request, please feel free to reach out.Best,Palazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Samir,Abu Dhabi

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great 4 night getaway in Rome
2024 年 4 月入住 4 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2024年04月26日 的回复
Dear Samir,thank you so much for your wonderful review!We can't wait to welcome you back next time in Rome.Wish you all the best.Palazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Amitabh

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2024年04月11日 的回复
Dear Amitabh,thank you very much for your review.We hope to welcome you back soon.Best regards,Palazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Robert S

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2024年04月3日 的回复
Dear Robert,thank you for your review and for choosing Palazzo Montemartini, a Radisson Collection Hotel in Rome.Best,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

2/10 糟糕

Lilly

与家人及幼儿出行, 与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
It has been a very disappointing experience to stay in this hotel. The hotel reservation and front desk are not reasonable and not helpful. We had an error in booking and the hotel is not accommodating at all.
2023 年 11 月入住 4 晚

10/10 超赞

Patricia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay, the staff was very friendly. We look forward to staying there the next time we travel to Rome.
2023 年 10 月入住 3 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年11月15日 的回复
Dear Patricia, thank you very much for your review.We are glad to read that you stay was wonderful!We would be happy and honored to welcome you back next time.Best regards,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

10/10 超赞

Tom

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended
The hotel's location is extremely convenient, at two minutes (one minute if you get lucky with the traffic lights) of Roma Termini, but nevertheless once you enter the gate, you feel like being in a remote luxurious place. The hotel itself is certainly worth its 5 stars - excellent service, very friendly staff (at the door, at the reception, in the restaurant and the cleaning people) and spacious (and quiet - the windows' glass must be extremely thick since I didn't hear any sound coming in from outside) rooms. I'd certainly consider returning, the next time I'm in Rome.
2023 年 9 月入住 6 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年09月15日 的回复
Dear Tom, thank you so much for your nice words, it's been an honour to welcome you at Palazzo Montemartini, a Radisson Collection Hotel.if you should return to Rome, we would be happy to have you here once again.Best regards,Palazzo Montemartini, a Radisson Collection HotelMarketing Department

2/10 糟糕

James

2023 年 9 月入住 4 晚

10/10 超赞

Ryan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff goes out of their way to ensure your stay. First room was not up to our standards so we asked for a different room to which they happily agreed. The breakfast was fantastic!
2023 年 8 月入住 3 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年09月4日 的回复
Dear Ryan, thank you very much for your excellent review.We are glad to know that your experience has been great during your stay at Palazzo Montemartini, a Radisson Collection Hotel.Best regards,Palazzo Montemartini, a Radisson Collection HotelRagosta Hotels CollectionMarketing Department

10/10 超赞

Nazanin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at this hotel for 5 nights. It was a combination of modern and old architecture, very clean with friendly staff who were there for us. We enjoyed buffet breakfast with variety of food and drinks including champagne and all kinds of fresh fruit juices and homemade cakes and Italian desserts. Rooftop restaurant has a great view with live music, and we had great time having dinners and drinks there. Rooms are clean and with modern design. SPA and pool area is very nice, clean, and quiet that after a busy day you can relax there. We loved staying there and I recommend it to everyone who has a great taste. N. Nazmi from the US. .
2023 年 8 月入住 5 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年09月4日 的回复
Dear Nazanin, thank you so much for your feedback and for choosing Palazzo Montemartini for your vacation in Rome!Thank you for recommending our hotel to others with great taste. We hope to welcome you back in the future for another memorable stay. If you have any further feedback or requests, please don't hesitate to let us know.Best regards,Palazzo Montemartini, a Radisson Collection HotelRagosta Hotels CollectionMarketing Department

4/10 很差

Heike

满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Das Hotel muss an einigen Stellen dringend renoviert werden ich musste 2 mal umziehen weil ich einmal die falsche Zimmerkategorie hatte zu schlecht und einmal ist Wasser von der Decke gelaufen
2023 年 8 月入住 3 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年08月24日 的回复
Dear Heike, thank you for taking time to make a review of your recent stay at Palazzo Montemartini in Rome.We are sorry about your complaints, our staff works hard in order to sort out every kind of issue and try to meet any kind of request from our guest.We remain available in case we can do something about it.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

4/10 很差

Zheng

不满意:员工和服务、住宿条件和设施、客房舒适度
Disappointing stay.
This hotel is very over-priced for the quality of their rooms and the service they provide. We booked a queen bed but instead were given a room with 2 single bed pieced together. We booked a 50min couple massage but was shortchanged cuz only 40min was actually done. The staff is slow in getting our stored luggage and we missed our train despite staying directly opposite the station. The surrounding environment is also not very safe and clean. Overall,I will not book again.
2023 年 8 月入住 2 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年08月22日 的回复
Dear Zheng,we appreciate your feedback regarding your recent stay at our hotel. We will take into consideration your comments about the staff's response time and luggage retrieval. We value your input and will use it to enhance our services and to try to further improve ourselves. We remain available for any eventualities.Bes regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 还可以

Carlos

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No puedes caminar a las atracciones. Al rededor del hotel está muy sucio y con negocios feos. Lo bueno es que está cerca del tren station. El edificio tiembla al Pasar los autos. Las camas están duras las almohadas duras. El spa no funcionaba.
2023 年 8 月入住 2 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年08月22日 的回复
Dear Carlos,Palazzo Montemartini is in an absolutely strategic location for those wishing to visit the greatest and most famous attractions of the Eternal City or for business travelers by being within walking distance of the main train station. The spa offers high quality wellness services accessible to all guests of our hotel.If we can provide any king of help regarding your recent stay, we remain at your complete disposal.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Alexandre

2023 年 6 月入住 5 晚
Palazzo Montemartini, a Radisson Collection Hotel 于 2023年08月22日 的回复
Dear Alexandre,thank you very much for taking time to make this good review of your recent stay at Palazzo Montemartini.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 还可以

Anusoorya

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 3 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Anusoorya,thank you very much.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

6/10 一般

amjad

2023 年 6 月入住 1 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Amjad,thank you.

10/10 超赞

Joseph

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The hotel was beautiful and conveniently located adjacent to the train station. There were plenty of great restaurants close. Our room was very nice and the staff was outstanding
2023 年 6 月入住 2 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Joseph,thank you so much!Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

scott,Indiananpolis

与配偶出行
满意:住宿条件和设施
We enjoyed our stay at the hotel. Very nice restaurant on site. Had dinner there twice during our 4 night stay. It was pricey, but very nice overall.
2023 年 6 月入住 4 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Scott,thank you very much!Best regardsGabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Amarachi

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This hotel was in an excellent location. Very quiet and the team here was very customer oriented
2023 年 5 月入住 6 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Amarachi,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 还可以

German,El Paso

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Likes: Huge suite with two balconies. Great included breakfast (top notch). Great included spa experience. Hotel staff very helpful in calling taxi service for us and for helping us get tickets to the Vatican. Dislikes: Wife was furious because air condition would not cool enough and would shut off. After complaining about this on multiple occasions to the front desk, nothing was done to resolve the issue, except for being told that they would take care of it, but nothing happened. This is unacceptable for a 5 star hotel. Very stingy on hand soap and other room toiletries. I had to ask for more soap, since they only gave you one tiny bar of soap. Shower leaking water through the shower walls onto the suite wood floor. This was brought to the front desk’s attention. Cocktails and fancy dinner at the hotel restaurant were way overpriced for what you got. The breakfast which was included in our rate was actually better that our dinner there.
2023 年 5 月入住 2 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear guest,thank you very much for taking time to make a feedback about our hotel in Rome.We are glad to know that your experience has been great during your stay at Palazzo Montemartini.We will take into consideration all your comments in order to improve further.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

8/10 还可以

Michalis

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 4 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Michalis,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Gladys Viridiana

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente hotel, súper ubicado, muy cómodo y el persona excelente
2023 年 4 月入住 3 晚

8/10 还可以

Mathieu

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Good hotel near the train station so convenient
2023 年 4 月入住 1 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Mathieu,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Veda

2023 年 3 月入住 2 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Veda,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Mads

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect Roma
2023 年 3 月入住 4 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Mads,thank you so much!Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Ka Ling

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a pleasant stay at this hotel, very close at the train station of Rome. Rooms very spacious. Staff was very friendly. The breakfast was excellent.
2023 年 2 月入住 2 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Ka Ling,thank you for taking time to make such a positive feedback of Palazzo Montemartini.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

6/10 一般

jerome

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Un service 5* un emplacement 1*
Un personnel accueillant, agréable et à l'écoute. Ce qui a caché ce séjour est une chambre coté route très bruyante (conteneur bouteille, véhicule jour et nuit + voisinage bruyant). Hotel en face de la gare pratique mais le quartier pas top.
2023 年 3 月入住 2 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Jerome,thank you for taking time to make a review of your stay at Palazzo Montemartini in Rome.Best regards,Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

10/10 超赞

Alexandre

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 5 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月21日 的回复
Dear Alexandre,thank you!

10/10 超赞

Charles

团体旅客
满意:清洁度、服务设施、住宿条件和设施
You guys will not be disappointed! From the time you arrive in your taxi you’re greeted by the car door. Rain or shine. One raining yucky day the doorman ran outside in the rain and held up the umbrella and opened the door. The food in there is delicious. ALL YOU CAN EAT BREAKFAST BUFFET! Very comfortable beds and awesome water pressured shower heads and stone bathtubs! The staff are at the highest quality of professional! Front desk, bellman, doorman, and restaurant staff Lorenzo the doorman has to be my favorite person in the hotel! He’s the doorman! You guys you must stay here!!! Worth every Euro❤️
2023 年 1 月入住 2 晚
Daniel Del Sole - Guest Experience Team 于 2023年03月6日 的回复
Dear Charles, Thank you for this memorable feedback!We are really glad you enjoyed your stay with us, our main goal is to guarantee a fully satisfying vacation and to make the time you had with us something to be remembered. We are sure we will welcome you again when back in Rome!See you soon, thank you once again.Regards,

10/10 超赞

Amy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stay here all the time because of the location and proximity to many things. It is close to most of the tourist attractions, has a nice breakfast and bar area and is just across from the termini train station which we use a lot
2022 年 11 月入住 1 晚
Daniel Del Sole - Guest Experience Team 于 2022年11月27日 的回复
Dear Amy, Thank you very much for leaving your feedback after your stay. We are glad you always choose us for your Roman holidays and you keep up your satisfaction time after time.We daily strive just to reach this important goal: your satisfaction. We are sure we will welcome you again in the near future.Kind regards,

6/10 一般

Geoff

满意:清洁度、员工和服务、住宿条件和设施
Could have been netter
I did not receive the room that was detailed on my booking and reception tried to fob me off saying it was subject to availability, but I booked it in June.
2022 年 11 月入住 3 晚
Daniel Edoardo Del Sole - Guest Experience 于 2022年11月17日 的回复
Dear Mr. Geoff, Thank you for sharing with us your feedback. We are sorry we did not meet your expectations as far as the room category is concerned. We upgraded your booking from a Collection to a Premium room, hoping to guarantee you the best stay possible. We did not reach our goal, which is your satisfaction, although we do hope to have another chance in the future.Kind Regards,

10/10 超赞

Edouard

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
2022 年 10 月入住 2 晚
Daniel Del Sole - Guest Experience Team 于 2022年11月12日 的回复
Dear Edouard, Thank you for your much appreciated feedback.We are glad you appreciated your stay with us and we do hope to welcome you again in the near future.Regards

10/10 超赞

Arrian Arbiol

2022 年 10 月入住 4 晚
Gabriele Rizzoli Community Manager - Ragosta Hotel 于 2023年07月28日 的回复
Dear Arrian,thank you!Gabriele RizzoliCommunity Manager - Ragosta Hotels CollectionPalazzo Montemartini, a Radisson Collection Hotel

4/10 很差

Alain

满意:员工和服务
不满意:客房舒适度,住宿条件和设施
550 € par jour pour une chambre au confort approximatif Service conciergerie inexistant Bon petit dej Personnel accueillant et plein de bonne volonté
2022 年 10 月入住 3 晚
Daniel Edoardo Del Sole - Guest Experience 于 2022年10月21日 的回复
Cher M. Alain, Merci de nous avoir donné votre avis.Nous sommes désolés le service et l'hotel n'ont pas eu à la hauteur de vos attentes, car nous travaillons toujours avec le but de satisfaire nos clients.Vos conseils et observations ont été appréciés, ils nous indiquent les points à renforcer et revoir.Nous sommes heureux vous avez aimé notre offre du petit déjeuner et nous aimerions vous accueillir à noveau dans l'avenir pour vous donner un autre avis sur l'hotel.N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,

10/10 超赞

Mahbub

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
I stayed in the same hotel in 2016, but it was owned and managed by a different company. I was little skeptical this time, still booked due to convenient location. I am extremely satisfied that the hotel maintained its high standard. If I have to specify two positive points I’ll mention excellent staff and highly convenient location.
2022 年 9 月入住 7 晚
Daniel Del Sole - Guest Experience Team 于 2022年11月12日 的回复
Dear Manhub, We really appreciate your comments following your stay here at Palazzo Montemartini, A Radisson Collection Hotel. We strive every day to reach this final goal: your maximum satisfaction and pleasure to spend your time with us. Thank you.We do hope to welcome you once again in the future.Regards,

10/10 超赞

Mahbub

不满意:住宿条件和设施
2022 年 9 月入住 7 晚

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super séjour et bel accueil
2022 年 9 月入住 1 晚
Daniel Del Sole - Guest Experience Team 于 2022年11月12日 的回复
Dear David, We really thank you for your positive feedback following your stay.We are glad you appreciated our team and, generally speaking, your experience at Palazzo Montemartini, A Radisson Collection Hotel. We are already waiting to welcome you back in Rome.Regards,