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关于帕尔马旅馆的点评

帕尔马旅馆
Via Varese 5, Rome, RM

点评

7.2

还可以

10 分 - 超赞。40 条好评，共有 174 条点评" "
8 分 - 还可以。64 条好评，共有 174 条点评" "
6 分 - 一般。34 条好评，共有 174 条点评" "
4 分 - 很差。18 条好评，共有 174 条点评" "
2 分 - 糟糕。18 条好评，共有 174 条点评" "

7.8/10

清洁度

7.6/10

员工和服务

6.4/10

服务设施

7.0/10

住宿条件和设施

7.4/10

环保

点评

8/10 还可以

Wenbin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
位置非常靠近罗马大学。有早餐。要另外交城市税。
2018 年 7 月入住 6 晚
Zaid 于 2018年08月11日 的回复
Thanking you for your stay with us, every one pay city tax visiting Rome, even Italians. THE CITY TAX IS AN ORDINANCE 44 OF 01 SEPTEMBER 2014 BY THE CAPITOLINO ROMA GOVERNMENT. BEST REGARDS - ZAID

8/10 还可以

YIYEN，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
CP值不錯的飯店
便宜，離火車站近，適合自助旅行

8/10 还可以

Bassem

满意：清洁度
Pictures do not match what you will see, I would pay a little bit more and stay somewhere else.
2024 年 5 月入住 2 晚
Zaid 于 2024年05月21日 的回复
We do have different pictures but they all match except when the Bed covers change with color in variation. But other linen all are white. Thanks -

6/10 一般

Juan

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 4 月入住 1 晚
Zaid 于 2024年05月18日 的回复
Thanks Juan for your stay with us.

10/10 超赞

April

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved how accessible and convenient the hotel location is.
2024 年 4 月入住 6 晚
Zaid 于 2024年05月18日 的回复
It is our pleasure to be hosting you, best regards .-

6/10 一般

Ernesto

与配偶出行
满意：员工和服务，清洁度
Está bien para pasar algunos días en Roma. En nuestro caso no funcionaba el frigobar, dijeron que lo repararian pero nunca lo hicieron. El calefactor para la noche tampoco funcionaba bien. Habia ruidos en la calle. Zona centrica y cerca de Termini. El personal es atento aunque con serios problemas de comunicación por el idioma.
Zaid 于 2024年04月7日 的回复
We grow everyday with your feed back. Shall pay more attention what your have marked, thanks -

8/10 还可以

Juha

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Mukava pikku-hotelli. Muutama kortteli Termini-asemalta. Lähistöllä paljon mielenkiintoisia ravintoloja. Miinusta vanhanaikaisesta avaimista.
2023 年 10 月入住 4 晚

10/10 超赞

Ted

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cozy boutique hotel close to everything.
2023 年 11 月入住 4 晚

6/10 一般

Mauricio

2023 年 10 月入住 3 晚

8/10 还可以

Patricia

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 4 晚

2/10 糟糕

Douglas

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 5 晚

4/10 很差

Emil

2023 年 9 月入住 1 晚

2/10 糟糕

Harold

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Address given was incorrect. They sent us to another address a few blocks away who then sent us to a different building (they have several apartments converted to rooms). Didn’t expect much for the price but the shower head was broken and the shower drained so slowly we had to keep shutting off the shower in order to not flood the place.
2023 年 9 月入住 1 晚

8/10 还可以

Blesida

满意：客房舒适度，住宿条件和设施
Good location! 8/10
2023 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
不满意：住宿条件和设施
Excellent Security 3 Blocks From Roma Termini
The primary building of the 4 in this hotel complex is located at Via Varese, 5 and is the one I like to stay at as it has 24-hour desk personnel on duty and safe boxes in the rooms. When another building of the 4 I was assigned to didn't have either, the manager upgraded me at no charge to a larger room in the Via Varese, 5 building that had a safe box at no charge. This building has excellent security and is only 2-3 blocks from Rome's main train station, Roma Termini, which is great. My room showed its age and could definitely use a refresh, but it is very basic, functional, and clean so the price is reasonable for what you get. The management and other personnel are very friendly and helpful and I stay here all the time when I stop over for my short stays in Rome and will continue to do so in the future.
2023 年 8 月入住 3 晚

10/10 超赞

Cono Angelo

2023 年 9 月入住 1 晚

10/10 超赞

Andreea Larisa

2023 年 7 月入住 5 晚

8/10 还可以

Gema

团体旅客
满意：服务设施，员工和服务
Cumple con los requisitos. Esta bien para estar todo el día fuera y regresar a dirimir y a bañarse. Buena ubicación, Excelente servicio
2023 年 5 月入住 3 晚

2/10 糟糕

Perla

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
The location is close to Termini Train Station, metro station, and bus station which is perfect. (around 5 mins walk max) We stayed for 2 nights. 1st night was a nightmare, 1st on Check In there was a man that asked us about our religion and started to tell us about Islam and how we should wear! And the room he gave us was not the same one that we booked! It was a very tiny and dirty room! Especially when we told him about the pillow sheets he told us that they forgot to change it! Then there was a problem with the AC and there was no wifi! They told us that there was a problem with the wifi but it’s not from their side (noting that in the reception there was a wifi) so dunno how! Then at night when we came back to have our shower the towels were very dirty!! We went down to complain and we took other towels! We didn’t sleep at all on the 1st night! Then morning, there were a lady on the reception that was so kind and changed our room and we were surprised that there were wifi and only where we was first we didn’t have (which is the man I think his name was Hasan was lying !!!) The second night room was better and bigger, but overall for cleanliness they can be better!
2023 年 7 月入住 2 晚

8/10 还可以

Lisa

与配偶出行
满意：员工和服务，清洁度
Great stay, very friendly host! The room was basic but clean, a little bit worn down. Close to the central station and walking distance to nice areas!
2023 年 6 月入住 6 晚

2/10 糟糕

Alexis

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
The staff was extremely rude and did not listen to us when we were checking in. They also talked down to us and yelled at us for something out of our control.
2023 年 6 月入住 1 晚

10/10 超赞

Domg hyun

2023 年 6 月入住 3 晚

4/10 很差

YU HSIANG

与配偶出行
不满意：住宿条件和设施，员工和服务
The location is different from when I book the property, the actual address is "VIALE CASTRO PRETORIO 25 / Palma Residences in Rome" which is another 10 min walk from the original address. The check-in staff request us to pay for the reasonable city tax, but he ONLY accepts cash we do not bring too much cash travelling in Italy. In the end, he DOES have a card machine that he just somehow doesn't want to use, so we could pay the tax using a credit card after all. The room is very old and outdated. The floor seems to mop but is not super clean. The towels provided are heavily used. The AC is really strong which is nice. The shower is very tiny, just able to fit 1 person without turning too much. The showerhead has lots of moulds too. Overall I would want to stay in this place ever again.
2023 年 6 月入住 3 晚

10/10 超赞

Stephen

满意：清洁度、员工和服务、住宿条件和设施
Very modern
2023 年 6 月入住 1 晚

8/10 还可以

Wilhelmina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
We were lucky that we had an upgrade for the room. We had a lot of space for the two of us, in a four person room. The residence lays near by the center city, which makes it easy to walk in and to the area.
2023 年 6 月入住 1 晚

4/10 很差

DANIEL

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
I booked 2 rooms. When we checked in about 7 pm, the hotels transferred us to Palma Residence, Building 2, which is very old and dirty residence, without telling us in advance. Receptionists is so so but the cleaning lady named Elisa is wonderful. She was very kind and helpful in assisting us to put luggages in the storage in Palma Residence, building 1 where we thought we would be staying there. Thanks much Elisa. In short, we are very disappointed and will never come back this residence. It needs to be improved in cleanliness and room amenities.
2023 年 6 月入住 2 晚
ZAID 于 2023年06月7日 的回复
The Location is one of the most requested place from all clients. Old buildings in Rome is very normal as this is an antique city. Rooms are are quite modern with all facilities. Outside premises is only dirty in look due to Millions of travellers pass through Termini station zone where we are situated. We regret deeply for your dissatisfaction but there is little from our paret to do. Thanks and best wishes -

10/10 超赞

Margherita

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Vicina alla stazione Termini
2023 年 6 月入住 1 晚
ZAID 于 2023年06月6日 的回复
THANKS FOR YOUR NICE REVIEW, BEST REGARDS -

6/10 一般

Julie

2023 年 5 月入住 3 晚

8/10 还可以

Irais

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 3 晚
ZAID 于 2023年06月5日 的回复
THANKS FOR YOUR STAY

10/10 超赞

Eva

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Repetiríamos!
Lo recomiendo para una opción económica pero de calidad en Roma! El barrio en el que se encuentra es muy tranquilo y con restaurantes muy recomendables, en menos de media hora caminando estás en cualquier lugar turístico. La habitación es suficiente, tiene nevera y las camas son cómodas. El baño es amplio y hay servicio de limpieza y cambio de toallas a diario. El personal es muy amable, volveríamos a alojarnos sin duda!
2023 年 5 月入住 4 晚
ZAID 于 2023年06月5日 的回复
REALLY APPRECIATE, BEST WISHES -

6/10 一般

Bente

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Greit nok.
2023 年 5 月入住 2 晚
ZAID 于 2023年06月5日 的回复
THANKS FOR YOUR STAY

10/10 超赞

MIRCEA

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
All the staff was very amazing
2023 年 5 月入住 1 晚
ZAID 于 2023年06月5日 的回复
WE HIGHLY APPRECIATE , THANKS FOR YOUR REVIEW, BEST WISHES

8/10 还可以

Silvia Vanina

2023 年 5 月入住 1 晚

2/10 糟糕

Leen

2023 年 5 月入住 2 晚
ZAID 于 2023年05月22日 的回复
REALLY SORRY TO SEE THAT YOU ARE DISAPPOINTED, BUT WE HAVE NO CLUE WHY? DURING YOUR STAY YOU NEVER COMPLAINT, YOUR FEED BACK MAY ALLOW US TO DEVELOP. BEST REAGRDS -

8/10 还可以

Tom

团体旅客
满意：员工和服务
It was basic, a little older already, but fresh towels and sheets every day. Close to termini station. We had a good stay, but like i said it was basic, you had a shower, toilet, and it was big room.
2023 年 5 月入住 4 晚
ZAID 于 2023年06月5日 的回复
THANKS FOR YOUR STAY

10/10 超赞

Robert

2023 年 5 月入住 2 晚
ZAID 于 2023年06月7日 的回复
thanks for your stay with us , with best regards & wishes

10/10 超赞

Elisabetta

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Ho alloggiato nella sede di via Castro Pretorio e la struttura ha superato le mie aspettative: la stanza è pulitissima, il personale è gentilissimo e c'è una fermata dell'autobus proprio fuori dal cancello. Perfetto per chi ha bisogno di un alloggio low cost dove dormire senza particolari pretese.
2023 年 5 月入住 2 晚
ZAID 于 2023年05月14日 的回复
GRAZIE MILLE ELISABETTA, ALLA PROSSIMA, SALUTI -

6/10 一般

Ramona Iuliana

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Ist nah am Bahnhof, gute Gegend.
2023 年 5 月入住 4 晚
ZAID 于 2023年05月14日 的回复
DANKE

10/10 超赞

Giuseppe

2023 年 4 月入住 2 晚
ZAID 于 2023年06月5日 的回复
APPRECIATE YOUR STAY WITH US, BEST REGARDS -

8/10 还可以

Giorgi

满意：住宿条件和设施，员工和服务
不满意：清洁度
2023 年 4 月入住 1 晚
ZAID 于 2023年06月5日 的回复
THANKS FOR YOUR STAY

8/10 还可以

linda

满意：清洁度、员工和服务、住宿条件和设施
2023 年 4 月入住 1 晚
ZAID 于 2023年06月5日 的回复
THANKS FOR YOUR STAY

6/10 一般

Gabriele

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Pulizia un po’ da rivedere, odore un po’ forte all’interno delle camere, gli asciugamani erano tutti macchiati e ho trovato dei capelli. Comodo per la vicinanza alla stazione di Termini. Sono partito un giorno in anticipo.
2023 年 4 月入住 2 晚
ZAID 于 2023年06月5日 的回复
WE HAVE TAKEN NOTE OF YOUR FEEDBACK, WE GROW EVERYDAY, THANKS -

2/10 糟糕

Tarun

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
The room given was in the basement with no ventilation/no window. No extra blankets or pillows were provided on request. The person said, that is not possible.TV remote control was missing. We were claustrophobic and could not sleep. Left the room very early in the morning.
2023 年 4 月入住 1 晚
Zaid 于 2023年06月5日 的回复
WE WILL TAKE CARE OF YOUR REVIEW, THANKS FOR YOUR STAY WITH US-

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, good price, nice staff!
The design is not new or modern but the room and bathroom is very clean. Everyday, somebody makes the bed which is unexpectedly amazing. Got a tv and air con in the room. It’s a good price to stay there.
2023 年 3 月入住 3 晚
ZAID 于 2023年06月5日 的回复
WE HIGHLY APPRECIATE YOUR STAY WITH US, BEST WISHES

8/10 还可以

Chloe

与配偶出行
满意：员工和服务，清洁度
We stayed here one night, before heading to Pompei. The staff were nice, and the hotel was in a nice location, there were a lot of restaurants near by.
ZAID 于 2023年06月5日 的回复
THANKS FOR YOUR STAY

6/10 一般

Michele

满意：员工和服务，清洁度
2023 年 4 月入住 2 晚

10/10 超赞

FERNANDO，SAN YSIDRO

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personal muy amable. Habitacion y baño amplio. A solo 2 cuadras de la estacion Termini
2023 年 3 月入住 1 晚
zaid 于 2023年03月30日 的回复
muchas gracias -

2/10 糟糕

Dennis

2023 年 3 月入住 1 晚
Zaid 于 2023年03月30日 的回复
Dear Dennis, do not what went wrong but we may always develop after your feedback. Thanks -

8/10 还可以

Taro

满意：住宿条件和设施，员工和服务
ネット上に表記されているホテルの住所に行くと、そこから歩いて5分ほどのところにある別の場所に行くよう案内されました。いずれにしてもテルミニ駅の近くで、フィウミチーノ空港に向かうには便利な場所でした。タオルがちょっと汚れていたのが気になりました。
2023 年 3 月入住 1 晚
Zaid 于 2023年03月28日 的回复
Thank you forr sincere comment, we highly appreciate it and shall take care with the laundry. Best regards -

6/10 一般

Pierre

与配偶出行
满意：清洁度
Chambre petite extrêmement bruyantes. Ne correspond a rien aux photo. Propre dans l'ensemble. Assez proche gare
2023 年 3 月入住 3 晚