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关于法拉蒂纳酒店的点评

法拉蒂纳酒店
Via Frattina 104, Rome, RM

点评

9.0

非常棒

10 分 - 超赞。531 条好评，共有 1001 条点评" "
8 分 - 还可以。382 条好评，共有 1001 条点评" "
6 分 - 一般。64 条好评，共有 1001 条点评" "
4 分 - 很差。17 条好评，共有 1001 条点评" "
2 分 - 糟糕。7 条好评，共有 1001 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

真实旅客

2020 年 2 月入住 3 晚
Customer Care Department Residenza Frattina 于 2020年02月8日 的回复
Dear Guest, Thanks for your feedback. We are really happy your stay was up to your expectations! We hope to welcome you again for your next trip in Rome. Best regards,

4/10 很差

真实旅客

8/10 还可以

Shaoyi，北京

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good place
everything is fine！except the lobby is on third floor，and no elevator.
Valentina 于 2016年01月9日 的回复
Dear Guest, first of all we want to thank you for sharing your experience with us!We are glad to know that you liked our service. Residenza Frattina is located inside a building of the '700 in the heart of Rome, is not equipped with an elevator, however an attendant is always happy to help with the luggage It really would be great to have another occasion to see you and we do hope it'll be very soon. Best regards Customer Service Department Residenza Frattina..

8/10 还可以

Joshua

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable room and felt secure. Hotel was quiet. Contactless check in was slightly confusing but worked well enough and was decently secure but relies on other people to close doors behind them and to take the appropriate key for their room. Shower was great! Room had lots of amenities/snacks/drinks which was very nice.
2024 年 4 月入住 2 晚

10/10 超赞

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location in a street near Spanish Steps and Metro. Room was spacious, but bathroom was very small. Coffee was provided, and a simple breakfast.
2024 年 4 月入住 3 晚

6/10 一般

Mark，San Francisco

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
A bit overpriced for facilities and room condition but fantastic location.
2024 年 4 月入住 7 晚

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Amanda

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The room was clean and spacious, if a little sparse. Contact through WhatsApp was excellent. Basic breakfast items provided in the room were ample for us. Coffee machine was excellent. Fridge provided. The directions to get in were a little difficult to navigate but we managed! The area around the hotel is great. High end shopping, Spanish steps, trevi fountain, Metro station, bars and restaurants all in easy walking distance. Sometimes a little noisy in the street outside in the early hours but nothing horrendous. Would definitely recommend and return!
2024 年 4 月入住 4 晚

8/10 还可以

Dang

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was in a nice location but there was a lot of noise at night. We had a hard time sleeping.
2024 年 4 月入住 3 晚

6/10 一般

Paula

与配偶出行
不满意：服务设施
The property was in a good walking distance to some nice restaurants and shops. However, we stayed there for 3 nights and were kept awake with the noise of other people coming and going into the property. There is a loud electronic main gate that slammed shut each time people came and went (there are other property’s adjoined) and the other guests were really noisy arriving and leaving very early morning and late evening. There are a lot of stairs leading up to the property and you could hear every conversation and slamming of suitcases up and down it at magnified sound. Also the room was smaller than we had imagined and check in instructions not as simple as we were lead to believe. Once we arrived we were told to take a lift to the 3rd floor than call a number who would give us instructions which we did. No one answered for a long time, then was told to hold the line, for quite a long time again and then to be told to go down another set of stairs to where our keys were kept. All seemed an unnecessarily long winded process. Had been really excited to stay here after doing research on several other places and this had good reviews. Unfortunately we were left disappointed and had three unsettled, sleepless nights. Shame. For the price we paid, I’m sad to say I should’ve went with some of the other options I’d looked at…
2024 年 4 月入住 3 晚
Marta 于 2024年04月13日 的回复
Dear Mr./Mrs. Paula, Thank you for contacting us and for your feedback. We confirm that we received your feedback, we kindly inform you that our booking department will answer you as soon as possible. We are at your disposal Kindest regards, Marta Scipioni Front Office

10/10 超赞

Mathuri

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location; finding the room within the property was a mini adventure- like an escape room experience even after all the instructions.
2024 年 3 月入住 2 晚

10/10 超赞

Kassandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 3 晚

8/10 还可以

Hooman

满意：住宿条件和设施，清洁度
We really liked the accessibility of historic places from this apartment. We could easily walk to Spanish steps, Trevi fountain , Pantheon and even walking back from Colosseum. There is no front desk and no staff after hours on site but very easy to touch base with them via Watsapp . They were responding to my messages very quickly. Overall me family and I liked this place .
2024 年 3 月入住 3 晚

10/10 超赞

Pablo

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelentes anfitriones Todo es por Whatsapp pero siempre están al pendiente de ti las 24 horas La ubicación es muy buena y cercano a todo a pie
2024 年 3 月入住 3 晚

10/10 超赞

Sabino

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for a few days.. It's located in the middle of shopping district.. Very close to spanish steps and oth4er sites.. Very roomy accommodations.. Highly recommend it..
2024 年 2 月入住 3 晚

10/10 超赞

Cristina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room with daily cleaners. Super friendly and helpful staff. As well as being in a prime location, close to every landmark in the city. We will come back!
2024 年 2 月入住 3 晚

10/10 超赞

yejean

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
깨끗하고 저렴하고 위치 깡패에 부족함이 없습니다
2024 年 2 月入住 4 晚

10/10 超赞

Daria

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
While entering the property is a bit confusing, our room was very clean, and overall the stay was great. However we could hear the neighbors thru the wall who were super loud, partying so it was impossible to fall asleep :/

10/10 超赞

Jing

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, clean and comfortable, and outstanding service!
2023 年 12 月入住 4 晚

10/10 超赞

Satu-Maaria Johanna

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Täydellinen sijainti kävelymatkan päässä kaikista tärkeistä nähtävyyksistä. Heti ulos tullessa oli keskellä kaikkea; silti äänet kadulta eivät kantautuneet huoneeseen. Huoneessa oli kaikki tarvittava. Siisteys tosi hyvä myös. Yhteistiloissa oli tunnelmaa. Yöpyisin ehdottomasti toistekin.
2023 年 12 月入住 5 晚

10/10 超赞

CHANG WON

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

Francesca

2023 年 12 月入住 3 晚

8/10 还可以

Liselotte

2023 年 12 月入住 2 晚

10/10 超赞

Paulette

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Siempre están al pendiente vía whastapp de tus dudas
2023 年 11 月入住 3 晚

8/10 还可以

Eloisa

2023 年 10 月入住 4 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 7 晚

10/10 超赞

Rodolfo

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Great location in the city centre. Close to shopping, tourist attractions and transit. Room was clean and well maintained. One minor complaint is the wifi was often slow and devices kept being disconnected.
2023 年 10 月入住 5 晚

10/10 超赞

Marla

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My 1st visit to Rome and in love with the place beautiful and easy access to everything Thanks for this great experience
2023 年 10 月入住 3 晚

8/10 还可以

eduardo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
MUY BUENO EN TODO SENTIDO
Todo salió muy bien, la l llegada y la salida fueron asistidas en forma cordial y clara por los responsables por mensaje.
2023 年 10 月入住 2 晚

10/10 超赞

Nicolas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Easy process Nice room Great location
2023 年 10 月入住 3 晚

8/10 还可以

Tor Morten

满意：员工和服务，清洁度
Ferfekt beliggenhet og grei valuta for pengene.
Fantastisk beliggenhet, lett tilgjengelig og god oppfølging.
2023 年 10 月入住 4 晚

8/10 还可以

John

满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Tough to get into! No Front desk. Hotel tax not included. Great shower!
2023 年 9 月入住 1 晚

8/10 还可以

stephanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location was fantastic! They were quick to assist with anything you needed.
2023 年 9 月入住 5 晚

2/10 糟糕

Peter

2023 年 9 月入住 1 晚

8/10 还可以

John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is well situated for those who want to be in the center of the shopping district, A few minutes to the Spanish steps and walkable distance to the Fontaine of Trevi. Would recommend to take a taxi when it comes to visitng the Vatican, Colesum etc...
2023 年 9 月入住 3 晚

10/10 超赞

Constanza

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Residenzia Frattina es un pequeño hotel en un lugar muy lindo y conveniente de Roma. Si bien resulta un poco confuso el arrivo, ya que es un edificio con recepción virtual, nos resolvieron cualquier problema que pudieramos tener muy rápidamente. Desde permitirns hacer check in más temprano, hasta la reserva de un taxi al aeropuerto. El lugar es muy lindo. Limpio. Reponen todos los días botellas de agua mineral, y algunos alimentos básicos para un desayuno. En resumen, muy recomendable!
2023 年 8 月入住 6 晚

10/10 超赞

Mariana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen alojamiento. No hay recepción. Fue más bien cómo rentar un departamento. Sin embargo la comunicación fue fluida con la administración a través de whatsapp y logramos entrar y entender donde estaba la llave de la habitación. Esto último nos costó un poco entender por teléfono pero finalmente lo logramos. Tiene ascensor y la habitación que nos asignaron era muy amplia y cómoda, con aire acondicionado y cama queen. Realmente muy bien. Sin duda volveríamos :)
2023 年 8 月入住 2 晚

8/10 还可以

Sophan

与家人出行
满意：清洁度
Nice location but old and not updated room. Shower slow draining
2023 年 8 月入住 2 晚

10/10 超赞

Anna Skat

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

6/10 一般

Jhosnel

2023 年 8 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、客房舒适度
Ein tolles Zimmer zentral in Rom. Leider hatte die Dusche viel Schimmel.
2023 年 8 月入住 2 晚

8/10 还可以

Claudio Joseph

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 3 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
A nice property with a unique style
2023 年 7 月入住 4 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Súper padrisima muy céntrica, la habitaciones te transportan otro tiempo y muy limpio
2023 年 7 月入住 2 晚

10/10 超赞

MONICA

2023 年 6 月入住 1 晚

8/10 还可以

michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Not your traditional global brand hotel. Charming interior. Extremely clean. No reception desk or concierge - all whatsapp but immediate response and professional staff. No irons and no food on site but shopping everywhere. Bottled water tea and snacks provided every day to your room. I would definitely return.
2023 年 6 月入住 5 晚

8/10 还可以

Joseph

与家人出行
满意：住宿条件和设施
2023 年 6 月入住 2 晚

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Centrally located, walkable to lots of great attractions. Can be a little loud at night but we don’t have any problems with it. Highly recommended.
2023 年 6 月入住 4 晚

10/10 超赞

VICTOR

2023 年 6 月入住 1 晚