Jacuzzi Suite | 高档床上用品、迷你吧、客房内保险箱、特色家居

关于哈尔泰勒罗马套房酒店的点评

5 out of 5
哈尔泰勒罗马套房酒店
Via Giuseppe Pisanelli, 23/25, Rome, RM

点评

8.8

超赞

10 分 - 超赞。164 条好评,共有 255 条点评" "
8 分 - 还可以。57 条好评,共有 255 条点评" "
6 分 - 一般。14 条好评,共有 255 条点评" "
4 分 - 很差。7 条好评,共有 255 条点评" "
2 分 - 糟糕。13 条好评,共有 255 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.0/10

服务设施

8.8/10

住宿条件和设施

8.4/10

环保

点评

2/10 糟糕

AHMAD,Al Masayel

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My recent stay at The H’all Tailor Suite Hotel in Rome warrants a candid review of the establishment's shortcomings. Despite its promising facade, the reality proved disheartening. Throughout the duration of my week-long visit, I encountered a series of dismaying incidents that marred the experience. The service at this hotel was consistently lackluster, marked by a concerning lack of professionalism and hospitality from the staff. Their demeanor was notably rude and unsustainable practices were prevalent, casting doubt on the hotel's commitment to guest satisfaction and environmental responsibility. The breakfast options provided were disappointingly limited in both variety and quality. However, the most alarming discovery was the presence of mold on several food items. This egregious oversight not only compromises the health and safety of guests but also calls into question the hotel's adherence to basic hygiene standards. I have documented these concerns with photographic evidence and strongly recommend a thorough inspection of The H’all Tailor Suite Hotel to ensure compliance with health and safety regulations. Until these issues are addressed in a comprehensive manner, I cannot in good faith endorse this establishment to discerning travelers seeking a pleasant and hygienic accommodation experience in Rome.
2024 年 4 月入住 7 晚
D.S. 于 2024年04月30日 的回复
Dear Mr. Ahmad,We are very sorry to hear that your stay at the H'All Tailor Suite did not live up to your expectations. I would like to apologise on behalf of the entire staff of the hotel if you experienced any disservice on our part. However, I am sure that we did everything we could to accommodate you during your stay.On the other hand, if you are referring to the non-refundability of your non-refundable booking, I would like to remind you that you signed a contract with Expedia. Therefore, the booking was non-refundable except in cases of force majeure.I would also like to remind you that, as a hotel, we came to your aid by offering you a voucher for the cost of your stay, which the hotel receives from Expedia without commission.You then decided to keep the reservation by writing that you would write a negative review and I hope that is not why you wrote that you received poor service from us.Regarding the poor service you received at the All'Oro restaurant, I apologise on behalf of the restaurant staff. I would remind you that the restaurant is managed separately from the hotel.I will certainly report this to the restaurant manager and ensure that this type of disservice to a guest does not happen again. Despite your negative review, you and your family are welcome to return to H'All Tailor Suite next time in Rome.Kind regards,Dario Segnalini HotelManager

10/10 超赞

Luz

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

6/10 一般

Jacquelyn

满意:员工和服务
The staff was nice and the location was very good. Otherwise, this property was overpriced and overrated.
2024 年 3 月入住 3 晚
D.S. 于 2024年04月20日 的回复
Dear Jacquelyn,Thank you for your feedback on your recent stay at The H'All Tailor Suite. We are very sorry to hear that you consider the property overpriced and ovverated. The Hotel is currently going through some refutbishment and we trust that on your next stay we will be able to offer an overall improved property,Kind regards,Dario SegnaliniHotel Manager

6/10 一般

Valerie

满意:员工和服务
Paper thin walls, crumbs left in breakfast area prior to my arrival, many cracks/dented switches/funky bathroom plumbing.
2024 年 3 月入住 2 晚
D.S. 于 2024年04月20日 的回复
Dear Valerie,Thank you very much for your feedback regarding your recent stay at The H'All Tailor Suite.We are very sorry to hear of the problems that you experienced in your room and in the breakfast area during your stay with us.The Hotel is currently going through some refutbishment and we trust that on your next stay we will be able to offer an overall improved property,Kind regards,Dario SegnaliniHotel Manager

10/10 超赞

George

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an amazing hotel with very attentive staff. We also arranged transportation through the hotel and all the drivers were professional and experienced. This hotel also boasts a Michelin star restaurant with an amazing menu. Highly recommend to anyone traveling to Rome.
2024 年 2 月入住 1 晚
D.S. 于 2024年03月17日 的回复
Dear George, Thank you for your feedback on your recent stay at The H'All Tailor Suite. Our aim is to ensure that our guests enjoy a unique and refined level of hospitality, offering a 'tailor made' stay and our staff are at the guest's disposal for any kind of assistance. We look forward to welcoming you back soon to spend another magical time with us. Kind regards, Dario Segnalini Hotel Manager

10/10 超赞

seungbok

2024 年 2 月入住 1 晚
D.S 于 2024年02月20日 的回复
Dear Seungbok,Thanks so much for your great review. We're looking forward to welcoming you again at The H'All Tailor Suite.Best regards,Dario SegnaliniHotel Manager

8/10 还可以

Patrick

满意:清洁度、员工和服务、住宿条件和设施
Personal war sehr zuvorkommend - bei Fragen wurde sofort geholfen. Anregungen wurden sofort aufgenommen. Wir haben uns sehr wohl gefühlt.
2024 年 2 月入住 3 晚
D.S 于 2024年02月17日 的回复
Sehr geehrter Herr Patrick, Wir möchten sie für Ihr tolles Feedback über das Personal vom Hotel bedanken.Unser Ziel ist es, unseren Gästen ein Zuhause fern von zu Hause zu bieten.Wir hoffen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Dario SegnaliniHotel Manager

4/10 很差

George

不满意:客房舒适度
Badly needs updating and soundproofing
Didn't sleep at all. Room on ground floor right next to busy road. Hotel badly needs updating too.
2024 年 1 月入住 3 晚
D.S 于 2024年02月11日 的回复
Dear George, Thank you so much for sharing your comments about your stay at The H'All Tailor Suite!We are sorry to read about the inconvenience of not being able to sleep and the need to update the hotel.We're sorry to hear that something like this happened while you were staying with us.It is our sincere hope that you will give us the opportunity to correct any initial negative impression you may have had. We will be happy to ensure that you have a memorable stay the next time you come to Rome.Yours sincerely,Dario SegnaliniHotel Manager

10/10 超赞

federico,Bassano

满意:清洁度、员工和服务、服务设施、住宿条件和设施
posizione perfetta per accedere al centro storico di Roma, rimanendo in una zona residenziale molto tranquilla
2024 年 1 月入住 2 晚
D.S 于 2024年02月11日 的回复
Gentile Federico,La ringraziamo per aver scelto il The H’All Tailor Suite per il Suo soggiorno a Roma.Siamo davvero contenti che vi siate trovati bene nel nostro hotel, il nostro impegno quotidiano è volto a coccolare i nostri ospiti fin dal loro arrivo cercando di offrire un servizio “tailor made”, costruito sulle esigenze e preferenze di ogni ospite. Ci auguriamo quindi che torniate presto a trovarci, saremo lieti di ripetere l’Esperienza!Cordiali saluti,Dario SegnaliniHotel Manager

10/10 超赞

Semoel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
D.S 于 2024年02月11日 的回复
Dear Semoel,Thank you so much for sharing your experience about your recent stay at The H’All Tailor Suite Roma.. We are pleased to learn that you appreciate the quality of the services provided by our staff from the moment of your arrival until the moment of your departure.We hope to welcome you again soon in Rome.Kind regards,Dario SegnaliniHotel Manager

10/10 超赞

Benoît

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚
D.S 于 2024年02月11日 的回复
Dear Benoit,Thank you so much for sharing your experience about your recent stay at The H’All Tailor Suite Roma.. We are pleased to learn that you appreciate the quality of the services provided by our staff from the moment of your arrival until the moment of your departure.We hope to welcome you again soon in Rome.Kind regards,Dario SegnaliniHotel Manager

10/10 超赞

Oliver

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
D.S 于 2024年02月11日 的回复
Dear Oliver,First, we would like to thank you for sharing your experience, we are glad you have appreciated your stay at The H’All Tailor Suite.Our aim is to ensure that our guests enjoy a unique and refined level of hospitality, offering a "tailor-made" stay. Our staff are at the guest's disposal for any kind of assistance.We hope to welcome you again soon in Rome for another memorable stay. Warm regards,Dario SegnaliniHotel Manager

10/10 超赞

Sikiu,Aventura

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 5 晚
D.S 于 2024年02月11日 的回复
Dear Sikiu,Thank you for letting us know how much you enjoyed your stay at the H'All Tailor Suite Roma.We are delighted to learn that you appreciated the quality of service provided by our staff from the moment of your arrival to the moment of your departure.We hope to see you soon in Rome for another unforgettable stay. Warm regards.Dario SegnaliniHotel Manager

10/10 超赞

Senat

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
D.S 于 2024年02月11日 的回复
Dear Senat,Thank you for letting us know how much you enjoyed your stay at the H'All Tailor Suite Roma.We are delighted to learn that you appreciated the quality of service provided by our staff from the moment of your arrival to the moment of your departure.We hope to see you soon in Rome for another unforgettable stay. Warm regards.Dario SegnaliniHotel Manager

10/10 超赞

Elena

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Un vero cinque stelle nel cuore di Roma
E' stata assolutamente una piacevolissima sorpresa anche per me e per noi che a Roma ci andiamo da una vita....Un cinque stelle che le merita tutte e con una accoglienza e cura dell'ospite davvero a 360gradi. Anche il concetto della colazione a la Carte ci è piaciuto molto perchè vediamo di solito una valanga di spreco inutile. Ci rivedremodi certo.
2023 年 12 月入住 1 晚
Dario Segnalini 于 2024年01月11日 的回复
Gentile Elena,Ci tenevo a ringraziarla personalmente del suo commento positivo, riguardo alla sua esperienza al The H'All Tailor Suite.Grazie al nostro servizio, cerchiamo sempre di regalare esperienze uniche ai nostri ospiti.Qualora avesse il piacere di tornare, non esiti a contattarmi direttamente, lei è sempre la benvenuta nel nostro Hotel.Cordiali Saluti

4/10 很差

Matteo

2023 年 12 月入住 1 晚
D.S 于 2023年12月12日 的回复
Gentile Matteo,Ci rincresce constatare che lei ha attribuito un punteggio basso al suo soggiorno presso il The H’All Tailor Suite. Vorremo sapere quali aspetti non abbiano incontrato le sue aspettative durante il suo soggiorno e cosa possa essere fatto per intraprendere azioni migliorative affinché possiamo annoverarla nuovamente tra i nostri ospiti e migliorare il suo soggiorno.Cordiali saluti,Dario SegnaliniHotel Manager

8/10 还可以

Taryn,Scarborough

与家人出行
满意:员工和服务,清洁度
The property was a bit smaller than expected. And a little further away from the main city centre than we wanted but it was nice to get away from all the action. Would have been nicer to have a bigger lobby or some more hang out spaces other than the room. Food was delicious.
2023 年 8 月入住 3 晚
D.S 于 2023年12月11日 的回复
Dear Taryn, We would like to thank you for your review about the hotel.The H'All Tailor Suite is a 5 star boutique hotel located in the centre of Rome, just a short walk away from the Piazza del Popolo and the main attractions of Rome. Our aim is to provide our guests with a home away from home. We offer tailor made services and solutions to create a unique experience.We hope to have the pleasure of welcoming you again in the near future. Kind regards,Dario SegnaliniHotel Manager

10/10 超赞

Donna

2023 年 11 月入住 2 晚
D.S 于 2024年02月11日 的回复
Dear Donna,Thank you for letting us know how much you enjoyed your stay at the H'All Tailor Suite Roma.We are delighted to learn that you appreciated the quality of service provided by our staff from the moment of your arrival to the moment of your departure.We hope to see you soon in Rome for another unforgettable stay. Warm regards.Dario SegnaliniHotel Manager

6/10 一般

Claus Kurt

满意:清洁度、员工和服务、住宿条件和设施
A 'little' less than 5 stars.
Honestly, H'All is not a 5 star hotel. I can't imagine whom have given them their stars, - only thing I can say is that the only 5 star thing was Sylvia in the reception. Rest: not even close. Apart from that it's an absolutely acceptable hotel, in a very nice area.
2023 年 11 月入住 3 晚
D.S 于 2023年12月11日 的回复
Dear Mr Nielsen, We would like to thank you for your honest feedback about the hotel.The H'All Tailor Suite is a 5 star boutique hotel located in the centre of Rome, just a short walk away from the Piazza del Popolo and the main attractions of Rome. Our aim is to provide our guests with a home away from home. We offer tailor made services and solutions to create a unique experience.We hope to have the pleasure of welcoming you again in the near future. Kind regards,Dario SegnaliniHotel Manager

8/10 还可以

petra

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Hood family hotel. Really helpful staff.
2023 年 11 月入住 1 晚
D.S 于 2023年12月11日 的回复
Dear Petra, Thank you very much for choosing the H'All Tailor Suite as your preferred stay in Rome!We are happy to hear that you enjoyed your stay with us and that the staff was really helpful during your stay.Our aim is to provide a home away from home to our guest by offering tailor made services and solutions.We hope to welcome you back again in the near future. Kind regards,Dario SegnaliniHotel Manager

10/10 超赞

David,White Pine

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a great experience
D.S 于 2023年12月11日 的回复
Dear David, Thank you very much for choosing the H'All Tailor Suite as your preferred stay in Rome!We are happy to hear that you enjoyed your stay with us and you took your time to review your experience at The H'All Tailor Suite. Our aim is to provide a home away from home to our guests by offering tailor made services and solutions.We hope to welcome you back again in the near future. Kind regards,Dario SegnaliniHotel Manager

10/10 超赞

Luis Rodrigo Lopez

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Increíble hotel con maravillosa ubicación en el corazón de Roma. El equipo del hotel siempre atentos a cualquier petición de los huespedes y muy buena atención en todo momento. Muy recomendable hotel y seguramente cuando vuelva a Roma me hospedare en este hotel.
2023 年 10 月入住 3 晚
D.S 于 2023年12月11日 的回复
Dear Mr .Luis Rodrigo Lopez, Thank you very much for choosing the H'All Tailor Suite as your preferred stay in Rome!We are happy to hear that you enjoyed your stay with us and you took your time to review the your experience atThe H'All Tailor Suite. Our aim is to provide a home away from home to our guest by offering tailor made services and solutions.Kind regards,Dario SegnaliniHotel Manager

8/10 还可以

Hanen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Wir haben ein Dreibettzimmer (Juniorsuite) gebucht und haben ein kleines Zimmer mit Doppelbett und einem Klappbett aus dem letzten Jahrhundert bekommen. Sowas in einem 5* Hotel geht gar nicht! Wir haben uns den Rücken kaputt gelegen und einen Eindruck davon bekommen, wie sich ein Bett in Haft anfühlen könnte. Das Personal war sehr nett, allerdings würden wir zu dritt nicht mehr dort buchen.
2023 年 10 月入住 2 晚
D.S 于 2023年11月1日 的回复
Sehr geehrter Herr Hanen,Es tut mir sehr leid, dass Ihr Aufenthalt im the H'All Tailor Suite nicht zu Ihrer Zufriedenheit verlief.Wir sind ein kleines Boutique-Hotel und das am besten geeignete Zimmer für einen Familienaufenthalt ist unsere Familiensuite.Falsl sie wiederkommen möchten, würde ich mich freuen, Sie persönlich im The H'all Tailor Suite begrüßen zu dürfen.Beste grüße,Dario SegnaliniHotel Manager

10/10 超赞

Kati

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property and wonderful staff. Very close to the Spanish steps, shopping and restaurants. Would stay here again.
2023 年 10 月入住 2 晚
Dario Segnalini 于 2023年11月1日 的回复
Dear Kati,Thank you for your positive and detailed feedback, regarding your overall experience at The H'All Tailor Suite.When you would like to come back in Rome, please do not hesitate to contact me directly.Warm RegardsDario SegnaliniHotel Manager

8/10 还可以

Lise

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mere 4 stjerner end 5
Dejlig personale, skønt værelse men synes ikke det lever op til 5 stjerner
2023 年 10 月入住 2 晚
Dario Segnalini 于 2023年11月1日 的回复
Dear Mrs. Lise,First of all I would like to thank you for your positive comment and I apologize if you didn't like your room.I hope to welcome you again at The H'All Tailor Suite.Best RegardsDario SegnaliniHotel Manager

8/10 还可以

Fernando

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Grest hotel would visit again just the bed mattress needed to be replaced other than that it’s a great hotel
2023 年 9 月入住 1 晚
Dario Segnalini 于 2023年11月1日 的回复
Dear Mr. Fernando,I would like to thank you again for your second positive feedback, regarding you stay at The H'All Tailor SuiteI apologize for the inconvenience regarding the matress, we will replace them in the near future.You are more then welcome in our Hotel and I'm looking forward to welcome you again.Kind RegardsDario SegnaliniHotel Manager

10/10 超赞

Abed

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best Hotel possible in Rome. Close to everything and staff are absolutely the best!
2023 年 10 月入住 2 晚
Dario Segnalini 于 2023年10月13日 的回复
Dear Mr. Abed,Thank you for your great feedback, regarding your overall experience.You are more than welcome at the H'All Tailor Suite and do not hesitate to contact us directly if you wish to come back in Rome.Kind RegardsDario SegnaliniHotel Manager

8/10 还可以

Fernando

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, the only thing was the mattress needed to be replaced, other than that everything was great would stay there again no doubt, and hope they do something about the mattress.
2023 年 10 月入住 1 晚
Dario Segnalini 于 2023年11月1日 的回复
Dear Mr. Fernando,I want to thank you for your positive comment.Regarding the mattress, we are going to replace them all in the near future.Please, do not hesitate to contact me directly if you wish to come back in Rome.Kind RegardsDario SegnaliniHotel Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay, quiet neighborhood, great staff
I enjoyed my stay. Location is a nice reprieve from the more touristy parts of Rome but still close enough to access everything. The staff were all very friendly and helpful. Only thing I'd note for future travelers booking through hotels.com is that my listing said I would receive free self-parking as a silver VIP member, and upon checking in at the hotel, they had no record of this perk and charged me the $35 euro per day rate which is actually a good rate compared to parking charges at some of the other nice hotels in the city, but still came as a surprise given how the free parking perk was advertised on the hotels.com app & website.
2023 年 10 月入住 1 晚
Dario Segnalini 于 2023年10月5日 的回复
Dear Guest,We are really glad that your stay was comfortable and we appreciate your detailed and positive comment, regarding the overall experience at The H'All Tailor Suite.Regarding the issue with the VIP membership, we can confirm that free parking is included only for the Expedia VIP members.Even if this issue was not our fault, if you decide to come back in Rome, do not hesitate to contact me directly.For your next stay, I will be glad to offer you the free parking.Kind RegardsDario SegnaliniHotel Manager

6/10 一般

Andy

满意:员工和服务、服务设施、住宿条件和设施
Ground floor room next to reception was very noisy at night
2023 年 10 月入住 2 晚
Dario Segnalini 于 2023年10月13日 的回复
Dear Andy,We apologize for the incovenience, that you experienced during your stay at the H'All Tailor Suite.Unfortunately, we didn't know about this issue and we were not able to offer you the proper assistance.I really hope to welcome you once again in the future, to give you a better stay experience.Kind RegardsDario SegnaliniHotel Manager

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施
Gorgeous boutique hotel in great location. Walking distance to all attractions, shopping and restaurants. Great value for money. The fine dining restaurant is exquisite and worth the experience.
2023 年 9 月入住 2 晚
Dario Segnalini 于 2023年10月5日 的回复
Dear Andrew,We would like to say thank you for your great feedback, regarding your stay at The H'all Tailor Suite.As you said, the Hotel is located in a quiet place, few blocks away from Popolo Square.We are also glad that you enjoyed the dining experience, at our restaurant All'Oro with one michelin star.When you want to come back in Rome in the future, you will be more than welcome at The H'All Tailor Suite.Best RegardsDario SegnaliniHotel Manager

2/10 糟糕

Puneet

与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
Staff seem to try to get extra money from me for every little thing. We checked into our room and get a call immediately saying it would be extra 80 euros cause they didn’t know my wife was staying in the room. In the room there was 2 humidifiers to try to mask the humidity in the air. We honestly checked out 15 minutes later, stayed at a 3 star which was much better.
2023 年 9 月入住 1 晚
Dario Segnalini 于 2023年09月25日 的回复
Dear Mr. Puneet,I really apologize for this inconvenience but normally if you reserve an Hotel for only one person, there is an extra cost for the second person.However, when we spoke I exeptionally let the second person stay for free, due to the fact that you wanted to leave the Hotel.You didn't say anything about the room or about other issues, but you decided to leave the Hotel anyway.I didn't understand the reason, because the issue was solved but I respected your choice as a guest.I also offered to have breakfast for free, but you still didn't want to stay.Now I see your comment and I think that is not fair, because nobady was trying to steal money from you.Maybe there was a miscomunication during the check in process, regarding the second person but for me, this is not a good reason to leave an Hotel.I remain at your complete disposal for any further information on this matter.Best RegardsDario SegnaliniHotel Manager

8/10 还可以

Efrain

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property, awesome staff, service, friendliness and helpfulness. Only downside for me was the room I received was very hot and the air was not able to cool it properly.
2023 年 9 月入住 1 晚
Dario Segnalini 于 2023年09月19日 的回复
Dear Mr. Efrain,I would like to thank you for your kind feedback regarding our staff.I apologize for the issue with the air conditioning system, we did our best to fix it giving you a portable air conditioner.I hope to have the chance to welcome you back in the near future.Kind RegardsDario SegnaliniHotel Manager

10/10 超赞

Martin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bien
2023 年 9 月入住 1 晚
Dario Segnalini 于 2023年09月19日 的回复
Dear Mr. Martin, First of all I would like to thank you for your amazing feedback, regarding your experience at The H'All Tailor Suite. I hope to welcome you back in the near future and do not hesitate to contact me directly for any further assistance. Best Regards Dario Segnalini Hotel Manager

10/10 超赞

eric

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Dario Segnalini 于 2023年09月8日 的回复
Dear Mr. Ramora,I would like to thank you for your great feedback, regarding your stay at The H'All Tailor Suite.I really hope to welcome you again in the near future and do not hesitate to contact me directly, for any further assistance.Kind RegardsDario SegnaliniHotel Manager

8/10 还可以

Nancy

满意:清洁度、员工和服务、住宿条件和设施
Close to the attraction and quite area at the same time .
2023 年 8 月入住 2 晚
Dario Segnalini 于 2023年08月30日 的回复
Dear Nancy,First of all, I would like to thank you, for your genuine feedback regarding our location.I really hope to welcome you back at The H'All Tailor Suite, in the near future.Kind RegardsDario SegnaliniHotel Manager

8/10 还可以

Zhen

满意:员工和服务
不满意:服务设施
Great staff. But this is not a 5-star hotel. AC would turn itself off from time to time.
Dario Segnalini 于 2023年08月29日 的回复
Dear Mr. Zhen,Was really nice to welcome you at the Hall Tailor Suite and I want to thank you, for your positive comment regarding our staff.Regarding the AC I apologize, there was a little issue, that we solved with out technician.I also gave you a free upgrade and I hope this could compensate your overall experience.I really hope to welcome again in the future at the H'All Tailor Suite.Kind RegardsDario SegnaliniHotel Manager

4/10 很差

CLAIRE

2023 年 7 月入住 1 晚

8/10 还可以

Nancy

2023 年 7 月入住 2 晚

10/10 超赞

Antonio

2023 年 7 月入住 1 晚

10/10 超赞

Jerry

2023 年 6 月入住 6 晚

6/10 一般

Kelly

与配偶出行
满意:员工和服务
We chose to stay at the hotel for the restaurant however were disappointed with the hotel room. We were staying for our honeymoon and advised the hotel of this in advance - the occasion was not mentioned and the room in our opinion not worth the value of what we paid nor any offer of an upgrade. Not even any free water in the room which is usually a given and has been at the other hotels we have stayed in on our honeymoon. The restaurant is amazing!
2023 年 6 月入住 1 晚

2/10 糟糕

ANDREW

2023 年 6 月入住 2 晚

10/10 超赞

Nacona

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
I loved this boutique hotel! The entire property was clean and decorated and check in/out was easy and quick. The staff was also very helpful in getting me a time slot to eat at the Michelin star restaurant on site, All’Oro, even when they were fully booked!
2023 年 6 月入住 1 晚

8/10 还可以

Scott

2023 年 6 月入住 1 晚

10/10 超赞

AHMED J

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Michel,Longueuil

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superbe boutique hôtel excellent petit déjeuner
2023 年 5 月入住 2 晚

8/10 还可以

Sven

满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Udmærket
Dejlig centralt beliggende. God service. Dog virkede det som vandskade i og lige udenfor badeværelse. Døren kunne knap åbnes og lukkes pga “hævet, fugtigt” gulv. Lidt kinke badeværelse, som kræver at man kender hinanden godt 😉
2023 年 5 月入住 2 晚

10/10 超赞

ROBERT

满意:清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

10/10 超赞

Benjamin

2023 年 4 月入住 1 晚