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关于罗马瑞吉大酒店的点评

5 out of 5
罗马瑞吉大酒店
Via Vittorio Emanuele Orlando 3, Rome, RM

点评

9.4

绝佳

10 分 - 超赞。335 条好评，共有 438 条点评" "
8 分 - 还可以。65 条好评，共有 438 条点评" "
6 分 - 一般。18 条好评，共有 438 条点评" "
4 分 - 很差。13 条好评，共有 438 条点评" "
2 分 - 糟糕。7 条好评，共有 438 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.2/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Huamin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful location
2023 年 4 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
总体不错，可惜没有泳池！

10/10 超赞

Pavle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
What to say abou Roma's Le Grande Hotel? Simply superb in every aspect.
2024 年 4 月入住 6 晚

10/10 超赞

ann

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, spacious and we received warmest welcome. Sent Easter basket to the room at Easter Sunday.
2024 年 3 月入住 1 晚

10/10 超赞

JOSE，MISSION

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelent hotel
2024 年 2 月入住 2 晚

10/10 超赞

Jorge，CDMX

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel en un hermoso palacio de 1700, pedí un early Check In a las 8 AM porque llegamos a las 6:45 de un vuelo intercontinental y teníamos una escala de 15 horas y las aprovechamos para descansar en el St Regis en una de sus habitaciones y con una sesión de SPA, desayunamos y comimos en Lumen restaurant del hotel y todo estuvo de maravilla, ampliamente lo recomiendo y seguro regresaremos pronto!
2024 年 1 月入住 1 晚

10/10 超赞

Gina Marie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
St Regis Grand Hotel is simply the best hotel in Rome. ALL the staff has been phenomenal ( especially Anna from front desk and the restaurant managers and staff) They have gone above and beyond to make our stay the most comfortable and luxurious experience in their hotel. Five stars all the way from checking in and on the day we checked out.
2023 年 11 月入住 1 晚

4/10 很差

Rishi

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property does not have a pool. Very poor gym and spa facilities. The AC does not work.
2023 年 7 月入住 1 晚

10/10 超赞

freiman leonel

满意：住宿条件和设施，员工和服务
最高のホテルです
2023 年 7 月入住 2 晚

10/10 超赞

Kathryn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This hotel is spectacular and the staff were so kind and helpful. We had to stay in Rome an extra five days to deal with an unfortunate situation and we felt so comforted and well looked after by everyone.
2023 年 5 月入住 5 晚

4/10 很差

Dashamir，Firenze

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ristorante del hotel e terribile.
2023 年 3 月入住 1 晚

10/10 超赞

Mattthew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fab Place. We were happy there!
We LOVED this hotel. Everybody was absolutely incredible. We got an upgrade to a suite. And we couldn't have been happier. What a treat. Amazing night for the 31st December. Fabulous entertainment. We will come back!
2022 年 12 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
Comfortable place clean and good service
2022 年 11 月入住 4 晚
The St. Regis Rome 于 2023年01月4日 的回复
Good morning, Thank you for your rating and even more for your comment. Although some time has passed, we would like to say how much we appreciate your time and kindness. Best wishes, Giuseppe De Martino General Manager

10/10 超赞

Bhupinder

2022 年 10 月入住 4 晚

10/10 超赞

Kent

2022 年 8 月入住 1 晚

10/10 超赞

Kent

2022 年 8 月入住 1 晚

10/10 超赞

Sunmin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
아름답고 친절한 호텔
역시 세인트 레지스 입니다~! 화려하고 아름다운 로비, 친절한 직원들, 허니문이라고 맛있는 케잌도 챙겨주셨어요~! 머무는 동안 최선을 다해 편안하게 묵을 수 있도록 도와줍니다~ 다음에 또 로마를 방문하면 세인트레지스 또 머물고 싶네요:)
2022 年 8 月入住 1 晚

10/10 超赞

Kent

2022 年 8 月入住 2 晚

10/10 超赞

Guerdine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect, no space for complaints
2022 年 8 月入住 1 晚

10/10 超赞

Joonghoon

2022 年 8 月入住 1 晚
The St. Regis Rome 于 2022年08月12日 的回复
Dear Joonghoon, Thank you on behalf of the entire team for your rewarding feedback. Nothing could make us happier and we can't wait to welcome you back. Kind regards, Giuseppe De Martino General Manager

6/10 一般

Amanda

满意：客房舒适度
2022 年 7 月入住 1 晚
The St. Regis Rome 于 2022年08月12日 的回复
Dear Amanda, We are sorry that we have not entirely satisfied your expectations. Since your feedback is important, we kindly invite you to contact us directly in order to make up for your disappointment and to improve any lacking area. Kind regards, Giuseppe De Martino General Manager

10/10 超赞

monica

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Probably one of the best hotels I have ever stayed! From the minute I stepped in to the moment I left… superb
2022 年 7 月入住 2 晚
The St. Regis Rome 于 2022年08月12日 的回复
Dear Monica, Although with some delay, allow us to Thank You most sincerely for your meaningful recognition. We look forward to welcoming you back, Kind regards, Giuseppe De Martino General Manager

10/10 超赞

Carol

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful iconic property conveniently situated. Staff friendly and helpful.
2022 年 6 月入住 1 晚

10/10 超赞

bradley

2022 年 5 月入住 7 晚

10/10 超赞

Adir

2022 年 5 月入住 2 晚

10/10 超赞

Mateusz

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 3 晚

10/10 超赞

Gabriela

满意：员工和服务、服务设施、住宿条件和设施
Super nice experience
2021 年 12 月入住 4 晚
The St. Regis Rome 于 2022年01月11日 的回复
Dear Gabriela, Together with all the St. Regis Team, I thank you for your rewarding scores and comment. Nothing could make us happier and inspire us to keep improving. Until your next visit, warm regards from the Eternal City, Giuseppe De Martino General Manager

10/10 超赞

Katie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great and beautiful hotel! Can’t wait to come back
2021 年 12 月入住 3 晚
The St. Regis Rome 于 2022年01月11日 的回复
Dear Katie, Thank you for your meaningfulrecognition. Your trust makes us proud and so very happy. Until we have the pleasure of welcoming you back, kind regards, Giuseppe De Martino General Manager

10/10 超赞

Memo

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lo mejor
2021 年 11 月入住 4 晚
The St. Regis Rome 于 2022年01月11日 的回复
Dear Memo, Thank you for your wonderful feedback from each member of the St. Regis Rome team. We look forward to welcoming you back soon! All the very best, Giuseppe De Martino General Manager

10/10 超赞

Angelo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful, clean property. Excellent service
2021 年 10 月入住 3 晚

10/10 超赞

Susan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Magnificent decor and support and superb staff/ nothing not liked!
2021 年 10 月入住 6 晚

10/10 超赞

Sanveer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
2021 年 10 月入住 3 晚

10/10 超赞

kent

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 3 晚

10/10 超赞

Rebecca

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 9 月入住 1 晚

10/10 超赞

EVELYN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 3 晚

10/10 超赞

lisa

满意：清洁度、员工和服务、住宿条件和设施
2021 年 7 月入住 3 晚

10/10 超赞

Nicole

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel was next level and the staff was friendly and helpful!
2021 年 7 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing experience overall!!!
2021 年 7 月入住 2 晚

10/10 超赞

Keydan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The best ever- for people who are looking for the
Splendid hotel! Outstanding! The room was one of the best i ever been. And I only go to the best hotels in the world! Every thing was more then expected. I was upgrade for juniorsuit- amazing. For sure I will be coming again. It is a little far from where I’m regular ( fendi hotel) but it’s so much better!!!
2020 年 10 月入住 1 晚

10/10 超赞

Jeanene，NYC

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was fantastic. Classic opulence but also a very cool, hip vibe in the lobby area and lumens restaurant. The room was stunning. Very fresh and new. We even got an upgrade to an even more spacious room. Thank you! The truffle Alfredo at the restaurant is amazing. On Thursday’s there’s music and an awesome cocktail hour at the lobby restaurant. The airline lost my luggage and then delivered the wrong luggage. The concierge staff helped to arrange the delivery of my bags and brought them right to me once things were straightened out. 2 I cannot say enough about the concierge and management staff. They were so helpful and accommodating during a very difficult time. I am so grateful for all of them, but in particular Michele who went above and beyond to help. There are no words that properly describe the impact he had on our stay in Rome; and there’s no other hotel I would ever stay in after experiencing the support that the St Regis staff provided. Thanks to each and every one of you from the bottom of my heart!
2020 年 2 月入住 3 晚
The St. Regis Rome 于 2020年03月1日 的回复
Dear Jeanene, Michele and all the St. Regis team send you a huge Thank You for your wonderful and encouraging feedback. Nothing could make us happier! We can't wait to welcome you back. A warm arrivederci, Giuseppe De Martino General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Luxury hotel in rome
Best experience in Rome. highly recommended
2020 年 2 月入住 1 晚
The St. Regis Rome 于 2020年02月23日 的回复
Dear Guest, Nothing could make us happier than your full score and even more than your wonderful comment. We can't wait to welcome you back and send you, warm regards, Giuseppe De Martino General Manager

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
素敵なホテル
お部屋も可愛くて、とても快適に過ごせた。立地もスタッフの対応も大変良く、またここに泊まりたいと思う。
2020 年 2 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tutto perfetto, dalle zone comune, camera e servizio.
2020 年 2 月入住 2 晚
The St. Regis Rome 于 2020年03月1日 的回复
Grazie mille; il Suo riconoscimento ci onora e ci sprona a fare sempre meglio! Ci auguriamo di avere presto il piacere di darLe un nuovo benvenuto. Cordiali saluti. Giuseppe De Martino General Manager

10/10 超赞

narish

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel in Rome
Amazing luxury hotel in Rome. Everything was perfect from check in to check out. Amazing service and staff The hotel is stunning
2020 年 2 月入住 1 晚
The St. Regis Rome 于 2020年02月23日 的回复
Dear Narish, A HUGE thank you from all the team for your amazing score and motivating comments. Nothing could make us happier than your satisfaction. All the best, Giuseppe De Martino General Manager

10/10 超赞

真实旅客

2020 年 2 月入住 2 晚
The St. Regis Rome 于 2020年02月23日 的回复
Dear Guest, Thank you for having taken the time to recognize our efforts with a full score. All the team sends you a heartfelt GRAZIE. Kind regards, Giuseppe De Martino General Manager

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Servicio exquisito y ubicación privilegiada en la mejor zona de Roma
2020 年 1 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚

10/10 超赞

Ali，Washington, D.C.

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and amazing room! Would recommend for anyone in Rome!
2019 年 12 月入住 2 晚
The St. Regis Rome 于 2019年12月29日 的回复
Dear Ali, Your recommendation means a lot for all of us and it is extremely encouraging in our continuous effort to improve. Thank you and kind regards, Giuseppe De Martino General Manager

10/10 超赞

真实旅客

2019 年 12 月入住 1 晚
The St. Regis Rome 于 2019年12月29日 的回复
Thank you for your wonderful and encouraging feedback. Kind regards, Giuseppe De Martino General Manager