外观
查看供应情况

关于罗马UNAHOTELS特拉斯特弗瑞的点评

4 out of 5
罗马UNAHOTELS特拉斯特弗瑞
Via Emilio Morosini 27, Rome

点评

9.4

绝佳

10 分 - 超赞。388 条好评，共有 521 条点评" "
8 分 - 还可以。89 条好评，共有 521 条点评" "
6 分 - 一般。31 条好评，共有 521 条点评" "
4 分 - 很差。10 条好评，共有 521 条点评" "
2 分 - 糟糕。3 条好评，共有 521 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

suzanne，atlanta

满意：清洁度、员工和服务、住宿条件和设施
We stayed at this hotel on our trip to Rome. Wonderful staff and very nice rooms and accommodations. Very modern and comfortable rooms and most helpful staff.
2024 年 5 月入住 1 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Truly excellent stay. Wonderful all around.
2024 年 5 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月26日 的回复
Dear Robert, thank you for choosing UNAHOTELS Trastevere for your stay in Rome and for the time you spent in sharing your opinion with us. We're glad to know that you appreciated our Hotel and that you really enjoyed our location. We are pleased to remember you that UNAHOTELS Trastevere is one of the properties of Gruppo UNA S.p.A. with 54 hotels, resorts, and aparthotels offering extensive business and leisure services in 25 iconic and authentic destination, across 13 of the most beautiful Italian Regions.Hope to see you soon, Sincerely, Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Scott，New York

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at the hotel for two nights at the end of 10 day trip. It is located in a quieter part of Trestevere but within minutes of the busier parts, which was great for us. The hotel was modern and clean, with a lovely rooftop bar and restaurant. The breakfast, also served on the rooftop, had a range of options, and everything was very good. Finally, the staff was very pleasant and helpful. We would definitely stay at the hotel again.
2024 年 5 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月26日 的回复
Dear Scott, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel, our RoofTop Vista Trastevere Bar at breakfast and the staff , that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards, Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

Louise

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Clean and quiet with great roof terrace for breakfast. Room was strangly designed with insufficient storage. Cocktail bar was closed during our stay. Poor design of shower. Difficult not to flood the floor.
2024 年 5 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Louise, thank you for choosing UNAHOTELS Trastevere for your stay in Rome and for the time you spent in sharing your opinion with us. We're glad to know that you appreciated our Hotel cleanliness and that you really enjoyed our RoofTop Vista Trastevere Bar during breakfast. Please accept our apologies for what wasn't in line with our standard of quality. We'll go deeper to find out what went wrong in this specific circumstance. We'll wait to welcome you back soon or to know you hosted by our colleagues in the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

10/10 超赞

Peter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay 5 starr
2024 年 5 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Peter ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere, and that we were able to meet your expectations. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

thomas vincent

满意：员工和服务、服务设施、住宿条件和设施
excellent venue..we booked the "superior room" and we (my wife and I) were pleasantly surprised at a full length shower and modern clean hotel room. we received the breakfast buffet as part of our deal (20 Euro if you didn't get a deal) which was on the 7th floor a roof top view of Rome ..the staff was very friendly and spoke English and reserved a taxi to the airport and guaranteed its arrival as we were worried based on the taxi strike the day before which left us stranded at FCO Airport. we had dinner in the roof top restaurant and it was excellent. The next day the Taxi driver arrived on time and only charge us 55 Euros for the trip..all in all I would recommend this hotel for a night stay in Rome
2024 年 5 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Thomas Vincent, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Your remarks about the room, breakfast, staff and facilities are a plus. We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Gillian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel. Spotlessly clean. Friendly staff. Very comfy beds. Great shower. Well located. Trastavere is a brilliant location. Good restaurants. Would recommend.
2024 年 5 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Gillian, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Your special remark about the cleanliness, staff, room comfort and location is a plus. We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Patricia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was lovely. Rooms were spacious and very clean. Staff was kind and very helpful. Roof restaurant and breakfast was perfect.
2024 年 5 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Patricia, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal. Your remark about our rooms, staff, roof restaurant and breakfast is a plus. We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

Rachel

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were lovely and very helpful. There are restaurants nearby and we were able to walk to all the sites we went to. The only negative was we had to ask for shower gel and conditioner - obviously not major issues but would expect them to be there.
2024 年 5 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Rachel ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere and specially the service provided by our staff. Be sure that your report will help us in order to improve even more the quality of our services We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Sean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was just wonderful, staff were exceptional Easy to get around the city.
2024 年 5 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Sean, thank you for choosing UNAHOTELS Trastevere for your stay in Rome. Your amazing review with special mention to the staff is a precious hint, Thank you! We'll wait to welcome you back soon. Sincerely Riccardo Salerno Hotel Manager

10/10 超赞

Carrie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great new hotel in Trastevere.
2024 年 5 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Carrie, thank you very much for your kind review and for having chosen UNAHOTELS Trastevere Roma for your stay in Rome. We will wait to welcome you back soon in one of the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

10/10 超赞

David，Milford

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
rooftop restaurant was great. great staff, great breakfast, great aperitivo, great view.
2024 年 5 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear David, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, your "great" given to our rooftop restaurant, breakfast, staff, aperitivo and view is a beautiful compliment.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Rafael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and professional service.
2024 年 5 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Rafael, thank you very much for your positive review remarking our cleanliness and professionality, and for having chosen UNAHOTELS Trastevere Roma for your stay in Rome. We will wait to welcome you back soon in one of the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

8/10 还可以

Amélie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in trestavere. Very nice rooftop terrasse!
2024 年 5 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Amélie ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere and you enjoyed our rooftop terrasse. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Danny，Terrebonne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel very well located and friendly staff
2024 年 5 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Danny ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere and also our staff friendliness. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

MATIAS

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bel établissement
2024 年 5 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Matias, thank you for choosing UNAHOTELS Trastevere for your stay in Rome and for the time you spent in sharing your opinion with us. We're glad to know that you appreciated our Hotel. We are pleased to remember you that UNAHOTELS Trastevere is one of the properties of Gruppo UNA S.p.A. with 54 hotels, resorts, and aparthotels offering extensive business and leisure services in 25 iconic and authentic destination, across 13 of the most beautiful Italian Regions.Hope to see you soon, Sincerely Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Holger

满意：清洁度、员工和服务、住宿条件和设施
The room was very mice and the Breakfast on the top roof was great.
2024 年 4 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Holger, thank you very much for your review and your compliments to our rooms and breakfast but also for having chosen UNAHOTELS Trastevere Roma for your stay in Rome. We will wait to welcome you back soon in one of the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

8/10 还可以

Robin

满意：清洁度、员工和服务、住宿条件和设施
Convenient location, friendly and helpful staff.
2024 年 5 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Robin, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, specially the location and our staff. We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Art

满意：清洁度、员工和服务、住宿条件和设施
Very nice property. Clean and well appointed. A little bit off the beaten path but that was what we wanted.
2024 年 5 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Art ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere, and that we were able to meet your expectations. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

Marie，Richmond

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
We walked everywhere and had a lovely time. Staff and rooftop restaurant and bar were an added bonus for tired travellers and the view was quite lovely. I would recommend this hotel for travellers looking for a quiet and walkable neighbourhood that has an authentic Italian feel to it. We enjoyed our stay.
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Marie, thank you for choosing UNAHOTELS Trastevere for your stay in Rome and for the time you spent in sharing your opinion with us. We're glad to know that you appreciated our Hotel location and that you really enjoyed the service provided by the staff in our RoofTop Vista Trastevere Bar. We are pleased to remember you that UNAHOTELS Trastevere is one of the properties of Gruppo UNA S.p.A. with 54 hotels, resorts, and aparthotels offering extensive business and leisure services in 25 iconic and authentic destination, across 13 of the most beautiful Italian Regions.Hope to see you soon, Sincerely Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Rob

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. I nice break from the crowds on the other side of the Tiber river.
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Rob, thank you for choosing UNAHOTELS Trastevere for your stay in Rome and for the time you spent in sharing your opinion with us. We're glad to know that you appreciated our hotel location. We are pleased to remember you that UNAHOTELS Trastevere is one of the properties of Gruppo UNA S.p.A. with 54 hotels, resorts, and aparthotels offering extensive business and leisure services in 25 iconic and authentic destination, across 13 of the most beautiful Italian Regions.Hope to see you soon, Sincerely Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Martin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Der Aufenthalt im UNAHOTEL hat uns sehr gut gefallen. Sehr guter Service und Freundlichkeit. Gutes Frühstück.
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Martin, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services. Your compliment is a plus. We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Tobias

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Spacious and clean rooms, lovely roof top terrace, solid breakfast. Really kind staff and very convenient location.
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月2日 的回复
Dear Tobias, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel staff and its services, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Richard

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic! Close to everything
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Richard, thank you very much for your positive review and for having chosen UNAHOTELS Trastevere Roma for your stay in Rome. We will wait to welcome you back soon in one of the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

10/10 超赞

holly

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay! Room was not ready when we arrived but we were upgraded because of delay. Room was nice and airy. Neighborhood is safe and welcoming. Gelato steps from hotel. Wonderful restaurants within minutes. About a 30-40 minute easy walk to main landmarks. Would definitely stay here again. Far from the tourists but close enough for comfort.
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月2日 的回复
Dear Holly, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

Daniel，Mendham

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
We had a great experience with this hotel back in July of 2023 so we have decided to book it again this year. The experience was quite different. The cleaning team is incompetent and not motivated to do a good job. Towels are dark grey - overused and disgusting. We found used towels folded and put back on the rack as clean. So much change downhill in just one year. It is a pity.
2024 年 4 月入住 8 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Daniel, thank you very much for your review and for having chosen UNAHOTELS Trastevere Roma once again for your stay in Rome. Please accept our apologies for what wasn't in line with our standard of quality. We'll go deeper to find out what went wrong in this specific circumstance. We'll wait to welcome you back soon or to know you hosted by our colleagues in the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

10/10 超赞

Michael Peter

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Excellent recently refurbished Staff very friendly and knowledgeable Good buffet breakfast and restaurant
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年04月30日 的回复
Dear Michael, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel, the Staff and your remarks about the breakfast and the restaurant is a plus. That's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

Anahi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel and staff. Great location. I would stay again in this hotel. The breakfast buffet was poor.
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月25日 的回复
Dear Anahi, thank you for your wonderful review and for sharing your “roman experience” with us. We're thrilled to know that you appreciated so much your experience at UNAHOTELS Trastevere Roma. Your point of view is precious for me to better understand how we can provide the very best level of quality of our services, so thank you one more time. I'll work on it. The staff and I will wait to welcome you back soon or to know you hosted by our colleagues in the hotels, resorts and apartments of Gruppo UNA. best regards Riccardo Salerno Hotel Manager

8/10 还可以

Rohit

与家人出行
满意：服务设施
It's in the heart of food district of Rome
2024 年 4 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年04月28日 的回复
Dear Rohit ,thank your for taking the time to write your review. We are glad that you appreciated the location or our UNAHOTELS Trastevere. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

jonathan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A wonderful hotel. Great staff.
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月23日 的回复
Dear Jonathan ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere, and that our staff was able to meet your expectations. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Jordan

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay, the beds are really comfortable, it is in a safe location and walkable to lots. Ubers were easy to get as well. The customer service was great and they were helpful in helping us get around the city.
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年04月28日 的回复
Dear Jordan, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel location, its services and the the satf. That's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年04月28日 的回复
Dear Thomas ,thank your for taking the time to write your review after your stay at UNAHOTELS Trastevere. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Raffaele

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Really nice hotel…NO PARKING AVAILABLE
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月25日 的回复
Dear Raffaelle, thank you for your review. We are glad to know that you appreciated so much your experience at UNAHOTELS Trastevere Roma. Your point of view is precious for me to better understand how we can provide the very best level of quality of our service. We will wait to welcome you back soon or to know you hosted by our colleagues in the hotels, resorts and apartments of Gruppo UNA. Best regards, Riccardo Salerno Hotel Manager

8/10 还可以

Joseph

与配偶出行
满意：清洁度、员工和服务、服务设施
Nice hotel, in walkable distance to everything in the Trastevere area. Our room was small and really no place to open a suite case other than on the floor near the door. Even with that I would recommend this property.
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月25日 的回复
Dear Joseph, thank you for sharing your opinion with us. We are glad to know that you appreciated our UNAHOTELS Trastevere Roma. Be sure that your point of view is precious for me to better understand how we can provide the very best level of quality of our services, so thank you one more time.The staff and I will wait to welcome you back soon or to know you hosted by our colleagues in the hotels, resorts and apartments of Gruppo UNA. Best regards, Riccardo Salerno Hotel Manager

10/10 超赞

Ajay

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice hotel with friendly staff.
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月24日 的回复
Dear Ajay ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere and your remarks to our hotel and staff. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

6/10 一般

sandra

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
Overall the experience was OK. The staff upon arrival was not welcoming and our family felt like a burden.
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月25日 的回复
Dear Sandra ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere. Your point of view is precious for me to better understand how we can provide the very best level of quality of our services, so thank you one more time. I'll work on it. The staff and I will wait to welcome you back soon or to know you hosted by our colleagues in the hotels, resorts and apartments of Gruppo UNA. Best regards, Riccardo Salerno Hotel Manager.

10/10 超赞

Paola

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is superb, as well as the rooms and the breakfast with a view. I would definitely recommend it and stay here again!
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月24日 的回复
Dear Paola, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

6/10 一般

Martin，FALARDEAU

与配偶出行
J’ai apprécié l’accueil et le fait qu’on me permette le chek’in en avance. Le déjeuner et la terrasse sont parfait. La chambre etait grande et moderne. Par contre le personnel a été brusque lorsque j’ai demandé de l’aide a la réception. Egalement beaucoup de poussière se trouvait dans la chambre.
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月25日 的回复
Dear Martin, thank you for choosing UNAHOTELS Trastevere for your stay in Rome and for the time you spent in sharing your opinion with us. We're glad to know that you appreciated our fast check in during the arrival and that you really enjoyed our room and breakfast at RoofTop Vista Trastevere Bar. Please accept our apologies for what was not in line with our standard of quality.We'll go deeper to find out what went wrong in this specific circumstance. Please remember that UNAHOTELS Trastevere is one of the properties of Gruppo UNA S.p.A. with 54 hotels, resorts, and aparthotels offering extensive business and leisure services in 25 iconic and authentic destination, across 13 of the most beautiful Italian Regions.Hope to see you soon, Sincerely Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

Jon

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年04月25日 的回复
Dear Jone ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Cory

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was as advertised. Great rooms, comfortable and helpful staff.
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Cory ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere, and that we were able to meet your expectations. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.

10/10 超赞

YAMILE

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
EXCELLENT
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Yamile ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere, and your EXCELLENT make us proud of our hotel and staff. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA.

10/10 超赞

Hale

满意：清洁度、员工和服务、住宿条件和设施
Hotel was in a great location, central to all cites. The staff pleasant and helpful. Room was spacious and clean. We had a late check in and no problems at all.
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Hale, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future.Best regards. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Maria

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and nice hotel!
2024 年 4 月入住 2 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Maria, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and its services, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Diana

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about this hotel. The room was very clean and the staff was so nice and helpful. The breakfast was great, the rooftop bar had a wonderful view. I will definitely stay here again.
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Diana, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel, the staff and its services, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Andrea

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Excellent stay will definitely return! Just one thing that threw me off was that I requested balsamic vinegar (on the side) for my salad and they refused to send it up with my room service order. They stated “it would ruin the flavor of the tomatoes and burrata”. I appreciate the concern, however, I know what my palate can tolerate. If I am paying for it, what does it matter? As a result, I didn’t order another item from the restaurant during my stay. Otherwise, great stay!
2024 年 4 月入住 3 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月25日 的回复
Dear Andrea, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed it so much.Your point of view is precious for me to better understand how we can provide the very best level of quality of our service, so thank you one more time. We can’t wait to have the opportunity to welcome you in the future. Best regards, Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

8/10 还可以

GERARDO HERNANDEZ

2024 年 4 月入住 6 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr 于 2024年05月2日 的回复
Dear Gerardo, Thank you very much for your review and for having chosen UNAHOTELS Trastevere Roma for your stay in Rome. We will wait to welcome you back soon in one of the hotels, resorts and apartments of Gruppo UNA. Best regards Riccardo Salerno Hotel Manager

10/10 超赞

megan，islip terrace

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
staff was very friendly and accommodating . would definitely stay again.
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Megan, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and the service provided by our staff, that's what our guest deserve and we love to achieve this goal.We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Michelle

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月19日 的回复
Dear Michelle ,thank your for taking the time to write your review and for having chosen UNAHOTELS Trastevere for your stay. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Hannah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Family suite is excellent choice for parents 2 teens - one main door then into entrance way with 2 further separate rooms, each with own en suite. Gives a bit of independence & privacy whilst keeping everyone together. Comfortable beds, quiet, effective air con, clean. Great part of town with amazing places to eat - try Rigone just around the corner. Hotel breakfast fine & functional. Staff were lovely and helpful. Can walk to main attractions or short taxi ride. Good to be away from big crowds here. Very happy!
2024 年 4 月入住 4 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Hannah ,thank your for taking the time to write your review. We are honored that you loved your recent visit to UNAHOTELS Trastevere, and that we were able to meet your expectations. We hope to have the pleasure to welcome you back very soon or to know you hosted by our colleagues of other hotels and resorts of Gruppo UNA. Riccardo Salerno UNAHOTELS Trastevere Hotel Manager

10/10 超赞

Karim

满意：清洁度、员工和服务、住宿条件和设施
Great location
2024 年 4 月入住 1 晚
Riccardo Salerno UNAHOTELS Trastevere Hotel Mgr. 于 2024年04月18日 的回复
Dear Karim, thank you for sharing your beautiful review and for choosing UNAHOTELS Trastevere for your stay in Rome. We're honored to know that you enjoyed so much our hotel and it location. We can’t wait to have the opportunity to welcome you in the future. Best regards Riccardo Salerno UNAHOTELS Trastevere Hotel Manager