The property was charming - not a cookie cutter chain. We had a great view of the Aurelian wall, and there were wild parrots in a tree outside our window, which opened for a lovely breeze. The bed was firm and very comfortable. The location was very convenient for walking to key points of interest. But the best part of our stay was the property manager, Giorgio. He was kind, engaging, informative, and professional. His communication was excellent throughout our stay and anytime we needed something, he responded quickly. For example, our train was cancelled due to a strike, and he jumped on the phone to help us sort it out. When my shopping bag tore as we were rushing to catch our cab, he swooped in with a reusable tote and helped me transfer the contents. He took time to sit with us at check-in and explained the area. His breakfasts were lovely, including his made-to-order eggs and espresso drinks. I wish we had gotten to try his family’s restaurant b/c if the level of hospitality was on par with Giorgio’s hotel management, then it’s sure to be a memorable experience. We would absolutely stay here again!