Rose Island Hotels

"Great stay"

"Overall had an enjoyable stay, everything was clean and comfortable. The breakfast had many fresh options and good coffee. They always had tea and coffee available for free at the front desk. We would stay here again "

"Loved the room"

"The hotel is conveniently located close to the central railway station and walking distance to old town. Hotel is clean, big, room very spacious, have tea and coffee facilities. No amenities in the bathroom, so take everything with you. Please note, that usage of sauna and hym with the fee. Pool is great, for free. Foid us great, very delicious, big variety. Reception staff exceptional great service, very welcoming very helpful. "

"Good hotel, is rate, from the reservations to after check out. I forgot my mobile in my room, 213, from march 31st to April 1st. I have sent 4 email to the hotel with no response. These is anacceptaple, for a 5* hotel. Ihope to hear from the hotel"

"the breakfast had a good selection of food and the staff were very helpful."

"Most excellent and helpful staff. Clean, large room with v. comfortable bed. Great value!"

"It's a very convenient location. The best part was the staff. They were very helpful and kind. We enjoyed our three-day stay very much."

"The hotel is clean & comfortable and the communal area is a lovely idea. I completely understand the idea behind not providing people with things they may not need (e.g. daily housekeeping, new towels, extra pillows etc) unless they’ve been requested, but this only works as a concept if the requests are actually met. Two days in a row I requested house keeping and two days in a row, I returned in the evening to find it hadn’t been done. On the second failed day, I went down to speak to the member of staff on site. I get mistakes happen but I was really disappointed by how unbothered she was by the situation. She brought clean towels to our room a few minutes later but there was no apology for the repeated let down, and it was just shrugged off with a “unfortunately housekeeping are gone for the day now” with no explanation of how it had been missed two days in a row. We also tried to buy a drink from the vending machine however the payment terminal wasn’t working - the member of staff said we could just buy it through the bar instead and we were charged nearly a euro more than the vending machine price. Overall the hotel is a nice idea but the service experience isn’t up to scratch and I wouldn’t stay again."