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关于伯奇伍德温泉汽车旅馆的点评

3 out of 5
伯奇伍德温泉汽车旅馆
6 Sala Street, Rotorua, Bay of Plenty

点评

8.0

很好

10 分 - 超赞。98 条好评，共有 292 条点评" "
8 分 - 还可以。113 条好评，共有 292 条点评" "
6 分 - 一般。67 条好评，共有 292 条点评" "
4 分 - 很差。10 条好评，共有 292 条点评" "
2 分 - 糟糕。4 条好评，共有 292 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

7.6/10

住宿条件和设施

6.0/10

环保

点评

10/10 超赞

Taolue

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
总体还算不错
2018 年 1 月入住 2 晚
ocean 于 2018年02月6日 的回复
Thank You!

6/10 一般

Wing Shan

满意：清洁度、员工和服务、客房舒适度
有一個電插座壞掉，暖爐也不夠暖

8/10 还可以

yiqing，Shanghai,china

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
just so so
it's just so so,the facilities is a bit old,if next time I will not come this motel.thanks.

10/10 超赞

YIP MAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

daisy，rotorua

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good
good

4/10 很差

Chevourne

2024 年 2 月入住 1 晚

4/10 很差

Paula

团体旅客
不满意：员工和服务、服务设施、住宿条件和设施
The owners could not speak English, it was very difficult to communicate with them. The photos on the website did not match what it really looked like. The 'spa' was cracked & very old. There was only 1 dishtowel & nothing to wipe the counters with. The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser. The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website. Very disappointing.
2024 年 1 月入住 2 晚

8/10 还可以

Anju

2024 年 1 月入住 1 晚

6/10 一般

Jerry

Poor internet connection and no air conditioning system installed on the unit.,
2024 年 1 月入住 2 晚

8/10 还可以

Andrew

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
2023 年 12 月入住 1 晚

6/10 一般

Clinton

与家人出行
Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
2023 年 12 月入住 1 晚

8/10 还可以

Mollie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

8/10 还可以

Karen

满意：客房舒适度
Tired, but comfy and budget friendly
This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.
2023 年 11 月入住 1 晚

4/10 很差

Jean

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.
2021 年 10 月入住 1 晚

6/10 一般

Louise

满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
2021 年 9 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They tried to put me into a cheaper unit when I paid for the studio with outdoor tub. Got into the unit and the tv didn’t work the taps on the spa tub was stiff and not working properly and the shower only had two settings cold or nothing. Never come back again.
2021 年 8 月入住 1 晚

6/10 一般

真实旅客

商务旅客
满意：员工和服务，清洁度
Staff were friendly and room was clean. There was no sky tv which was advertised online. The wifi connection horrible. The room didn't have milk in the fridge. Had to wait couple of hours. The bathroom could use some TLC. The shower head was rusted and corroded needed to be changed.
2021 年 7 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
满意：清洁度
Nearby traffic noise was terrible, particularly trucks in early morning hours.
2021 年 4 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice motel, there was some noise from trucks at night.
2021 年 1 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度
Overall this wasn’t a bad motel to stay at, but found it very dated and the garden’s unkept
2021 年 1 月入住 1 晚

6/10 一般

Jack

2020 年 12 月入住 2 晚

10/10 超赞

Phillip

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just Great
Great place at a great price. Room was plenty big and double spa bath is great to relax in. Also off the Main street so quiet. Very good value and would stay again on next trip to Rotorua
2020 年 11 月入住 1 晚

10/10 超赞

Marc，Auckland

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Liked the spa pool although water was never that warm
2020 年 10 月入住 1 晚

8/10 还可以

Marion，Waikato

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location. We were able to book in about 12:00. That was really good. Friendly. Overall very happy. Only thing extra there could have been is we would have appreciated a bit of milk in the frig for coffee etc.
2020 年 10 月入住 1 晚

10/10 超赞

Naay，Hamilton

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Owner was very helpful and assisted promptly. The room had a comfortable feeling to it, no complaints from me! I’m actually sad I couldn’t stay any longer than what I did, I tried to book again for a fortnight’s time but it was booked out. My favourite would have been the tub 👌😁
2020 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2020 年 8 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and spacious rooms, the jet spa was fantastic.
2020 年 7 月入住 1 晚

8/10 还可以

真实旅客

2020 年 7 月入住 2 晚

8/10 还可以

Rob，Pahiatua

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Plenty of space for children, clean and warm. Well appointed kitchen for self catering.
2020 年 7 月入住 1 晚

6/10 一般

Mz

2020 年 7 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施
The spa pool was great. It laked any form of kitchen other than a microwave with no bench to do anything else let alone wash any dishes
2020 年 6 月入住 1 晚

8/10 还可以

R D

与家人出行
满意：员工和服务，清洁度
2020 年 5 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
It was great relaxing in the spa bath. The staff at check in was very good. It was a nice bonus having two cookies in the room as well as the usual tea and coffee.
2020 年 5 月入住 1 晚

6/10 一般

Trevor

Very Average
Stayed 2 nights, upon check-in was given some milk for our room. The next day, there was no milk in our room, so proceeded to reception, to be told by the receptionist that they do not hand out milk on the second night. How pathetic
2020 年 3 月入住 2 晚

2/10 糟糕

HJM

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A very bad experience the stay at this place
When checking in, there were non speaking or reading english people at reception, was a very confusing situation. Complained about the toilet cistern, was broken and making a continuous high pitched noise after the first night. supposed to be fixed the same day, not so. Was told they couldn't do anything about it as it was old and broken, they wouldn't lay awake because of it , so shouldn't I . After a bid of a heated discussion told the man to leave my room ,and solve the problem the next day this was at night. Next day I was offered a different room. If the money was not already taken from my visa account I would have walked away. The room was two nights rehired again, to different People, without the problem being solved , the People complained about the problem, but were told nobody else had complained about the problem. I would never recommend this place to anybody, as they are no professional people that know how to deal with customers , and charge money for sleepless night . My brother and sister in law were offered two bars of chocolate when we were leaving . a very bad experience
2020 年 2 月入住 5 晚

6/10 一般

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Accessibility. Didn't like the flying of the flag of China next to the NZ one. If that had a tourist function, fine, but I suspect it was more of a political statement, yet more evidence of the creeping, insidious reach/infiltration of our country by a vile, un-elected Communist clique. For that reason, I won't be staying there in the future.
2020 年 2 月入住 1 晚

8/10 还可以

RB，Sydney

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clse enough to the MTB trails. They bike path there is very clsoe to ride to the trail head.
2020 年 2 月入住 3 晚

6/10 一般

真实旅客

与配偶出行
Close proximity to town old but tidy friendly stsff
2020 年 2 月入住 1 晚

6/10 一般

Tracy

满意：员工和服务
不满意：清洁度
Helpful manager on site
Toilet leaked. Fixed promptly by management. The people upstairs left the tap on and flooded their unit. Our unit bathroom floor was wet. Management was very apologetic.
2020 年 2 月入住 2 晚

6/10 一般

Gina’s

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
# Sound proofing spa areas with plants/climbers? # Toilet door should be a slider, very awkward to step in and close not very impressed. # Spa was lovely Alas really noisy. # please have tv batteries checked. # Front and back doors were left open for a breeze to come through, pleasant, no air con. # Traffic noise wasn’t that annoying. # Reasonable parking access. Overall we had a very pleasant rested night.
2020 年 2 月入住 1 晚

6/10 一般

Harry，Auckland

与配偶出行
不满意：住宿条件和设施，服务设施
Road noise from main road if door or window left open. No cooking facilities for price $130 per night. Microwave on shelf under TV so is kettle which is dangerous if not compliant. Tiny shelf with two glasses, two cups, tea, coffee, spoons no cutlery all crammed in. Large bathroom. Tall cupboard containing only ironing board and blanket uses too much space that could be used to insert kitchen bench and cooktop. It is just a small ensuite unit. There are better for price but they were booked out Cramped unit. Bonus was spa bath on patio. Cleaning staff very helpful and friendly. Man in office a bit cold
2020 年 2 月入住 2 晚

6/10 一般

Naoyuki

满意：清洁度、员工和服务、住宿条件和设施
2020 年 2 月入住 2 晚

6/10 一般

真实旅客

2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent value for money. The property was a little dated but the size of the room was large, the extras of cutlery, crockery, teas, coffee, milk and biscuits were great. The spa was fantastic after a hot 30 degree day. For the price I definitely recommend this motel.
2020 年 1 月入住 1 晚

8/10 还可以

Bernice

满意：清洁度、住宿条件和设施、客房舒适度
Comfortable clean tidy
Very comfortable bed, tidy and clean units everything i needed but better toileteries would help when you forget the soap and dont know whats in container..smelt yuck. lots of sign language to sign in as English not spoken was not a good arrival look!
2020 年 1 月入住 4 晚

4/10 很差

真实旅客

不满意：员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 3 晚

8/10 还可以

真实旅客

2020 年 1 月入住 2 晚

8/10 还可以

真实旅客

2019 年 12 月入住 6 晚

10/10 超赞

真实旅客

2019 年 12 月入住 1 晚

8/10 还可以

Darryl，Perth, Australia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy check-in. Spa was a bonus. Shower water pressure not great.
2019 年 12 月入住 1 晚