ibis Rotorua

Property class: 3.5

Choose dates to view prices

Close to Polynesian Spa, ibis Rotorua provides amenities, such as a garden and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. Stay connected with in-room WiFi (surcharge).

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(19 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

7.8 out of 10
Good
(38 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(63 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the area

Located in Rotorua, ibis Rotorua is in the city center and near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's attractions include Matariki Hangi & Maori Cultural Performance and Lakes Performing Arts Centre. Rotorua Arts Village and DriftKartz are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with mountain biking, ziplining, and horse riding. Visit our Rotorua travel guide
Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • A covered pedestrian area with a prominent 'EAT STREAT' sign, outdoor seating, and various shops.
    Eat Street
    2 min walk - 0.2 km
  • A serene hot spring surrounded by rocks and greenery, with a view of distant hills and a body of water.
    Polynesian Spa
    13 min walk - 1.1 km
  • Rotorua i-SITE Visitor Centre
    5 min walk - 0.4 km
  • Rotorua Night Market
    5 min walk - 0.5 km
  • Rotorua Central Mall
    11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Restaurants

  • Poco.
    4 min walk
  • CBK Craft Bar & Kitchen
    3 min walk
  • El Mexican Zapata
    4 min walk
  • The Early Bird Coffee
    8 min walk
  • Brew | Craft Beer Pub
    2 min walk

About this property

ibis Rotorua

  • Hotel near Polynesian Spa
  • ibis Rotorua provides amenities, such as a garden and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. Guests can connect to in-room WiFi (surcharge).
  • Other perks at this hotel include:
    • Free self-parking
    • Bike hire, an electric car charging station and access to a nearby indoor pool
    • A water dispenser, a 24-hour front desk and laundry services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 145 rooms have comforts such as air conditioning, as well as amenities such as high-speed Internet. Guests reviews say good things about the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with showers and free toiletries
    • 42-inch LED TVs with premium channels
    • Recycling, fridges and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ibis Rotorua?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at ibis Rotorua?

Checkout is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Matariki Hangi & Maori Cultural Performance and Lake Rotorua are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Rotorua Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 379 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly helpful staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room close to restaurants & cafes. Was able to use Novotels hot spas which was fantastic.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking and practical rooms
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the hospital
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this motel was great, the room was quite small but apart from that it was fantastic, the size is the only reason I didn't give it 5 stars, would definitely stay there again
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. Staff were excellent.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and renovated hotel with thoughtful amenities, including onsite laundry, and pool access. Note that the water temperature in the shower fluctuates somewhat below hot (not satisfyingly warm, but not entirely tap cold), especially at peak hours
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in, great locations to Rotorua city
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, parking was easy, location was convenient.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Check in was terrible, 45 min standing in line waiting.Rooms clean, staff were lovely.Parking was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great to be able to use the hot pools and breakfast was good value and tasty
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super tidy, beds were lovely.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and tidy, but little space to sit other than on the bed (twin double room). The shower temp a bit all over the place and not consistently hot. Staff absolutely wonderful, though - really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Stayed 1 night in Feb 2026