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关于湖畔城市公寓酒店 - 顶层房的点评

4 out of 5
湖畔城市公寓酒店 - 顶层房
21 Lake Road, Rotorua

点评

8.6

超赞

10 分 - 超赞。58 条好评，共有 103 条点评" "
8 分 - 还可以。31 条好评，共有 103 条点评" "
6 分 - 一般。7 条好评，共有 103 条点评" "
4 分 - 很差。4 条好评，共有 103 条点评" "
2 分 - 糟糕。3 条好评，共有 103 条点评" "

8.6/10

清洁度

7.8/10

员工和服务

7.4/10

服务设施

8.0/10

住宿条件和设施

点评

10/10 超赞

Anonymous

满意：员工和服务，清洁度
Great for the price (was on spacial
Great for the price (was on spacial around $89).

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 12 月入住 1 晚

10/10 超赞

Giorgia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cozy apartment with all comfort and a large terrace. Convenient location in central Rotorua. Easy parking and Netflix are a big plus
2019 年 12 月入住 2 晚
Manu 于 2019年12月18日 的回复
Thank you for your review and comments. We endeavor to make our guest experience one that is pleasant. Safe travels and merry Christmas.

8/10 还可以

Patricia

满意：清洁度、住宿条件和设施、客房舒适度
2019 年 11 月入住 4 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施
Great outlook - Plenty of room - A little tied could do with some general maintaince work.
2019 年 5 月入住 2 晚
Manu 于 2019年06月19日 的回复
Thank you for your review and comments.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and views! Would happily stay again!
2019 年 3 月入住 1 晚
Manu 于 2019年04月30日 的回复
Thank you for your review. We would love to have you stay again. Wishing you the best. Stay warm, well and wonderful.

8/10 还可以

Melissa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Relaxing property with nice deck with odd selection of furniture and meager continental breakfast. Good location to walk to town, restaurants.
2019 年 2 月入住 1 晚
Manu 于 2019年04月21日 的回复
Thank you for your comments and review. Great that you were relaxed during your stay. Our light breakfast provisions are free and a gesture of hospitality. We wish you all the best.

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
Funky deco but spacious and comfy. Lovely views and patio.
2019 年 2 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 1 月入住 2 晚
Manu 于 2019年02月5日 的回复
Thank you for your review.

4/10 很差

真实旅客

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
I felt most things in this property, from the kitchen, the furniture, the decking and the decking furniture were old tired and dated. There was no wardrobe, just a hanging rail on wheels, which had to be kept in the lounge due to lack of space in the bedroom. The pictures and the description on the site to not reflect and true condition of the apartment. I was really disappointed with the property.
2019 年 1 月入住 7 晚
Manu 于 2019年02月5日 的回复
Thank you for your review and comments. We realise that we cannot please all peoples all of the time. We wish you the best

4/10 很差

真实旅客

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Despite superficial cleaning, sadly the aged and and worn condition of the apartment (notwithstanding some decorating attempts) contributed to us feeling uncomfortable during our stay (particularly, the aged state of the kitchen cupboards and the shower) ... considering the cost of the accommodation. However, the apartment was spacious.
2019 年 1 月入住 3 晚
Manu 于 2019年02月5日 的回复
thank you for your comments and review. We wish you well

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 1 月入住 1 晚
Manu 于 2019年01月23日 的回复
thank you for your review

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施
We thought for a fairly old facility that it offered real value for money & readily recommend it to travelers. The views from the front porch area out over the lake were first class & the table & chairs on the balcony create a real holiday atmosphere. The interior of the apartment are clean & neat & the kitchen is large by apartment standards.
2018 年 12 月入住 1 晚
Manu 于 2019年01月13日 的回复
Thank you for comments and review. Great that you enjoyed your stay. All the best.

8/10 还可以

Penthouse，Rotorua

与配偶出行
满意：清洁度、员工和服务、服务设施
Excellent location short walk into eat street good view of the lake Clean tidy but s little tired Good communication with owners No reception Penthouse suite good space has everything you need
2018 年 11 月入住 2 晚
Manu 于 2018年12月1日 的回复
thank you for your comments and review. We appreciate all feedback. All the best.

8/10 还可以

Emma

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rauhallinen ja mielyttävä kokemus
Penthouseen oli helppo tulla, auton sai suoraan omalle paikalle talon ovenveteen. Penthouse oli mukavan tilava ja siisti. Ehdoton plussa iso parveke josta ihanat näkymät. Kaikki tarvittavat varustelut löytyivät mm. keittiö ym. Sateenvarjot olisi ollut mukava lisä eteiseen. Lisäksi seinät ja ikkunat olivat ohuet, joten kaikki pienimmätkin äänet kuuluivat.
2018 年 10 月入住 3 晚
Manu 于 2018年11月9日 的回复
Kiitos kommentista ja arvostelusta Arvostamme kaikkia palautetta. On mukavaa tietää, että nautitte lomasi kanssamme. Toivotamme teille hyvää

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, great place, highly recommended
Very well located. Close to everything. Amazing views of the lake. Super appartement, as if it was home. We even had some light breakfast. Very recommendable.
2018 年 10 月入住 1 晚
Manu 于 2018年11月7日 的回复
Many thanks for your comments and review, we appreciate all feedback. It is always a pleasure to know that guests have enjoyed their stay. We wish you all the best.

10/10 超赞

Anu，Oregon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 2 晚
Manu 于 2018年10月24日 的回复
thank you for your review.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Time out well rewarded!
Very quiet, yet close to everything! Lovely Apartment thankyou!
2018 年 9 月入住 1 晚
Manu 于 2018年09月19日 的回复
Thank you for your review and comments. It is always a pleasure to know a guest has enjoyed the experience of staying with us. Wishing you all the best.

10/10 超赞

Sarah，Auckland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Classic Apartment in Rotorua
Apartment has amazing views from the deck, very comfortable and well equipped. ThIs apartment is very spacious and in a close location to the town center. Having the continental breakfast items is a nice touch.
2018 年 7 月入住 1 晚
Manu 于 2018年07月16日 的回复
Thank you for your comments and review. We appreciate all feedback as it allows us to make adjustments and repairs as is observed or reported by guests. It is our intention to create spaces that are relaxing and provide our guests respite from travelling. To this end, we are happy to have contributed to your stay in Rotorua. Wishing you all the best. Manu

10/10 超赞

Danyelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great views, close to everything, easy check in!
The view is amazing! There’s a cafe just a few buildings away that has great breakfast and desserts!!! There is a nice run to do from the house down to the lake and around the lake! The town bars and restaurants and shops are just a 4 minute walk! Tourist attractions hot pools are also just a 5 minute walk!
2018 年 6 月入住 1 晚
Management 于 2018年06月29日 的回复
thank you for your comments and review. Wishing you all the best

10/10 超赞

Nikki，Wellington

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What more could you want!
The penthouse apartment was a fantastic place to stay! A easy 5 minute walk to a range of bars and restaurants and the lake. The accomodation was warm and comfortable (heat pump turned on for us) and the decor was amazing! Views to die for - must come back in summer when we can enjoy the deck!
2018 年 6 月入住 2 晚
Manu 于 2018年06月6日 的回复
Thank you for your comments and review. Our aim is to create welcoming and relaxing spaces, a home away from home. We are pleased that you enjoyed your time here. We wish you well.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience , very well positioned apartment . Clean and comfortable , pretty good value for money !
2018 年 5 月入住 1 晚
Manu 于 2018年06月6日 的回复
Thank you for your comments and review. It is our aim to ensure, as far as possible, the comfort and needs of our guests are catered for. We are pleased you enjoyed your stay. We wish you well.

10/10 超赞

M，Sydney, Australia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely spot
Stayed a few nights while attending a conference. The accommodation was really nice - very tidy and comfortable, lovely view of the lake and local marae. The deck was a great place for a beer. Comfortable bed and very relaxing in the lounge. Would recommend highly.
2018 年 3 月入住 3 晚
Manu 于 2018年04月2日 的回复
Thank you for your review and comments. We appreciate all feedback as it assists us to make adjustments and repairs as when advised by guests. We will get on to the outdoor chairs and see what is needed. It is our aim to create spaces that are clean, calming, restful dressed tastefully for our guest. When guest reflect that, we are pleased for you the guest. Thank you for choosing to stay with us. We wish you all the best.

10/10 超赞

rudi，new plymouth nz

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious penthouse with nice balcony.
The penthouse is nicely furnished and king size bed is great. All cooking equipment is available and we used the hallway to store our bikes. Great stay in Rotorua.
2018 年 1 月入住 2 晚
Manu 于 2018年01月18日 的回复
Thank you for your review and comments. We aim to provide spaces that are calming and welcoming for our guests. We wish you all the best for 2018

10/10 超赞

Trish，Auckland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great apartment with super view and deck
Lovely roomy apartment, looks just like photos. Would recommend and stay again.
2018 年 1 月入住 1 晚
Manu 于 2018年01月18日 的回复
Thank you for your comments and review. We wish you all the best for 2018

8/10 还可以

David，Ohope NZ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rotorua in the rain
3 night stay between Waitomo and Bay of Plenty. Stopped to see some old haunts and some new things. Wet weather most days.
2017 年 12 月入住 3 晚
Management 于 2018年01月7日 的回复
thank you for your comments and review. wishing you all the best for the new year

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Backpacker Deluxe
I would not call this accommodation a penthouse. A penthouse is a flat on the top floor of a tall building, typically one that is luxuriously fitted. It may have been on the top floor, but it stopped there. Unfortunately whoever did the renovation did it poorly. The floors were uneven and when you flushed the toilet the shower drain overflowed. I would unfortunately describe this accommodation as a Backpacker Deluxe.
2017 年 12 月入住 2 晚
Management 于 2018年01月7日 的回复
thank you for your comments and review. Wishing you all the best for the new year

10/10 超赞

Odilia Angela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 4 晚
Manu 于 2017年12月7日 的回复
thank you for choosing to stay with us. Wishing you all the best for the upcoming festivities of Christmas.

10/10 超赞

Terry，Auckland

满意：客房舒适度，清洁度
不满意：住宿条件和设施，员工和服务
Excellent location for all aspects of Rotorua
Rating of terrible is incorrect but it is not possible to have a rating of not applicable. This is a self contained apartment not a hotel therefore no staff or facilities
2017 年 11 月入住 4 晚
Manu 于 2017年12月4日 的回复
Thank you for your review and rating. Wishing you all the best for the upcoming festivities of Christmas.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Private and beautiful view
Beautiful outlook, loved my stay thank you and wish it could have been longer
2017 年 10 月入住 1 晚
Manu 于 2017年10月14日 的回复
Thank you for your comment and review. We will look into a coffee machine. We wish you all the best.

8/10 还可以

Cath，Qld. Australia.

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic location. We walked everywhere
The location of the apartment was great. We walked to town several times as well as the restaurants. The apartment is large but the kitchen and bathroom are not. Compared to other places we stayed in NZ for this trip the cost of this apartment was too much. However location was great.
2017 年 9 月入住 2 晚
Manu 于 2017年10月14日 的回复
Thank you for your comment and review. We wish you all the best.

10/10 超赞

Denice

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful views
Great unit, we were driving through, and did not stay for any local activities. Easy to find
2017 年 8 月入住 1 晚
Manu 于 2017年08月27日 的回复
Hi Denice Thank you for your comments and review. Thank you for choosing to stay with us. All the best

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great view
Loved it. Will stay again. The view is great. Nice and close to town.
Manu 于 2017年05月25日 的回复
Thank you for your comments. We would love to see you again. All the best

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
General Manager 于 2017年02月1日 的回复
Thank you for your review

8/10 还可以

Ross

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Something special and out of ordinary
Loved ambiance, amazing space, view and overall comfort. Minor quibble is the bathroom was a little underdone for the price but keep in context that I would stay again.
General Manager 于 2017年02月1日 的回复
Thank you for your comments and review. We appreciate all feed back All the best.

10/10 超赞

CHANHO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
편리하고 넓은 아파트
만족스럽습니다.
General Manager 于 2016年12月22日 的回复
검토해 주셔서 감사합니다. 우리는 당신이 잘되기를 바랍니다. geomtohae jusyeoseo gamsahabnida. ulineun dangsin-i jaldoegileul balabnida.

8/10 还可以

joel

满意：清洁度、住宿条件和设施、客房舒适度
Bien situé et de qualité
Appartement spacieux bien équipé et bien situé. Confortable avec une grande terrasse vue sur lac. Peut-être un peu cher et à la décoration pas totalement à notre goût (canapé léopard et meubles bois et cuir ...) mais de qualité. WiFi et parking gratuit.
General Manager 于 2016年12月1日 的回复
Nous espérons néanmoins que cela vous aidera dans vos recherches. Bonne chance

10/10 超赞

Andrew，Sydney

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The best view in Rotorua
This is a serviced apartment on the edge of Rotorua city. By edge we mean a 7 minute walk down a slight grade to the Eat Street restaurant strip and from there 2 more minutes to the centre of town. The apartment itself is immaculate & beautifully maintained. Bedding is very comfortable and the living spaces - both inside and out - command great views over Ohinemutu & the lake. Parking is available at your front door. If you are looking to go out for breakfast, turn right onto the street and 50m down the road is a terrific cafe with an excellent breakfast & coffee. All in all, just an outstanding option in Rotorua.
Management 于 2016年11月24日 的回复
Hi Andrew Thank you for your review. It is our aim to create restful spaces for our guests. Thank you for choosing to stay with us.

8/10 还可以

michael，auckland

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Penthouse was very nice
Nice big apartment with every thing we needed. great bed, nice deck, and plenty of room
Thank you for your comments. We are always happy to know that guests are catered for. All the best.

10/10 超赞

lynda ，Hamilton NZ

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rotorua getaway
Wonderful stay in a fantastic apartment. Close to town and with wonderful views of the Lake. We thoroughly enjoyed our stay. Would love to come back when the weather was better to really enjoy the deck and views. Thanks!
Thank you for your comments. All the best

10/10 超赞

Di，Brisbane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice view
A/C was little smelling and shower place was small.
Manu 于 2016年04月30日 的回复
the sulfur is a little strong. Thank you for your comments.

10/10 超赞

Ruth，Grimsby

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable!
Manu 于 2016年04月29日 的回复
Lovely to know you were comfortable.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best value for money in Rotorua.
Easy process to check in and extremely private. Condition is awesome and once upgraded a bit more will be excellent. You can pay the same money in Rotorua for a lot less so we were very happy with our stay. Yes it is a 5 minute walk to Restaurant area in the town but...so what. The view over the Lake makes up for that. Would stay here again without hesitation
Lakeside City Apartments 于 2016年02月26日 的回复
Thank you for your feedback. We are happy you liked your stay with us. Many thanks and all the best

10/10 超赞

tony，melbourne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great apartment with view of lake
The penthouse apartment was great. A bit of confusion due to this a being a late booking but the owner had rushed down to freshen place up. Great comfy bed , good view and the free and strong wifi appreciated. Close to Rotorua town centre.
Manu 于 2016年01月16日 的回复
Tony, thank you for your review. As new owners we endeavour to enhance our guests experience. We are happy that you enjoyed your stay with us. We wish you all the best.

6/10 一般

Aimee，Auckland

满意：清洁度、员工和服务、客房舒适度
Nice apartment with a great view
The lake view penthouse was a lovely apartment which was stylishly decorated. The bed was comfortable. There was a heat pump to keep you warm and a nice comfortable couch and large TV to watch. There was no instructions emailed prior to arriving as to where to go or the door codel and hence if you didn't have your cell phone, you wouldn't be able to get into the room. The continental breakfast included was also very disappointing- basic cereals and frozen white toast. I was hoping for a bit more in regards to breakfast. However overall a lovely comfortable stay.
Thank you for your comments. The continental breakfast provisions are free and is not part of your accommodation cost. All the best

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Penthouse Apartment
The apartment matched the pictures and was just as advertised. Lovely to have space in the lounge rather than being cramped in a hotel room. Loved the quirky furniture and fittings. We would stay here again without hesitation.

8/10 还可以

KAY，New Zealand - Otago

满意：住宿条件和设施，清洁度
Facilities: Above average; Value: Affordable; Service: Basic; Walking distance to town, private, great balcony,

8/10 还可以

Neil

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Damien

满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

Nicola，Australia - QLD - Gold Coast

满意：清洁度、员工和服务、住宿条件和设施