The rooms are extremely dated, elevators and doors are dirty. Limited parking, below average breakfast menu, curtains were stained and room was moldy. Windows had water dripping from them. My daughters allergies flared up after the stay.
Arjun
2025 年 7 月入住 2 晚
10/10
Great location next to little village and geothermal amazing breakfasts and dinner buffet and amazing little store. Staff was amazing we would recommend hands down.
The room was great but the only flaw was the bathroom appliances were rusted
Erika
2025 年 7 月入住 3 晚
8/10
Good location. Many attractions nearby. Spacious room (Deluxe), like the digital TV and blockout curtains. Average cleanliness, facilities dated and hard water stains very visible around bathroom hardware. Bath has stains and marks. Smell in the room (not the sulphur smell). Amenities of average qualities. Sleepers too thin and soft. Bed throw too old and worn out. Did not interact with any staff apart from frontdesk. Definitely has seen better days.
Joana
2025 年 7 月入住 1 晚
6/10
We have stayed many time, but this time our stay was disappointing. The air con was noisy. We couldn't use it a night when it was cold. We had to ask for robes. This is the first time that our room did not have robes. The bathroom smelt like urine. We have noticed that the Hotel is starting to look shabby. Dirty walls and doors
Sharon
2025 年 7 月入住 2 晚
8/10
Standard room requires renovation, we were glad to be moved to deluxe room.
Praveen
2025 年 7 月入住 2 晚
8/10
Overall excellent, bar service very slow, particularly with cocktails.
Stephen
2025 年 7 月入住 1 晚
10/10
We always like to stay at Rydges when we come to Rotorua. Best pool, rooms are so nice and comfortable.
Jade
2025 年 4 月入住 1 晚
6/10
Liked being able to look out the window and see the geothermal activity around the stream. The trade off was the smell of sulphur, being so close. The balcony door was locked to adhere to regulations, i assume were to do with air quality.
The staff were excellent and helpful at the desk. It was an overnight stop so my expectations were just for a clean and tidy room, which we did get.
Stephen
2025 年 7 月入住 1 晚
10/10
Beautiful hotel. There was a mix up with check in. I was told that I coujd have early check in by Ella through email. But when we arrived, there wasn't any record of it. So we had to wait over an hour before our room was ready. Other than that, it was pleasant
Kourtney
2025 年 7 月入住 1 晚
6/10
Found a room service menu on Rydges website, ph in room didn’t work at all ordered room service using my cellphone to call the hotel operator connected me to the restaurant. Order placed at 5.10pm but not received until 6.40pm. I sooke to reception and restaurant twice to follow up the order before receiving it. The real kicker was I ordered $43.50 food charged $74 to my room when the food was returned and not signed for! The least they could do was remove the food charge at checkout.
Maylene
2025 年 7 月入住 3 晚
8/10
Good size room. Maybe a curfew for the pool in the morning. After 9am?
Anthony
2025 年 7 月入住 3 晚
4/10
Worst air conditioning noise I’ve come across.
Nitish
2025 年 7 月入住 1 晚
10/10
Love this hotel, great breakfast, great room. Pool and kids play area
Definitely would go back again
Amelia
2025 年 6 月入住 1 晚
8/10
Really enjoyed the stay.
However there was a BIG roofing conference on and the games room was disappointingly closed for most of our three day stay.
Great location. Breakfast ok.
Sarah
2025 年 6 月入住 3 晚
10/10
Excellent place to stay in Rotorua. Great pool and spa and staff were very helpful.
Peter
2025 年 6 月入住 2 晚
10/10
Standard stay.
kristen
2025 年 6 月入住 2 晚
10/10
Excellent
Te Hira
2025 年 6 月入住 2 晚
8/10
We had a lovely stay at the Rydges Roturua. The only downside was the hairdryer in the room was not great.
Carey
2025 年 6 月入住 1 晚
6/10
Our room was a bit dated and not the cleanest. Although the bed sheets were fine. We were a family of 4 and had to ask for an extra towel and cups but they never came. The hotel staff were lovely but overall a bit disappointed with the room.