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关于旅行者度假公园 - 罗托鲁瓦的点评

5 out of 5
旅行者度假公园 - 罗托鲁瓦
1495 Pukuatua Street, Rotorua

点评

9.2

非常棒

10 分 - 超赞。80 条好评，共有 126 条点评" "
8 分 - 还可以。37 条好评，共有 126 条点评" "
6 分 - 一般。7 条好评，共有 126 条点评" "
4 分 - 很差。2 条好评，共有 126 条点评" "
2 分 - 糟糕。0 条好评，共有 126 条点评" "

9.4/10

清洁度

8.8/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 3 晚
Jared 于 2019年01月8日 的回复
Kia Ora, Thanks for taking the time to give us feedback it is appreciated. I hope you had a great time with us. Thanks

10/10 超赞

Dion

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were super friendly and helpful The accomodation cabins were beautiful and had everything you could need The hot mineral spa pools were amazing and saved us a heap of money by not having to pay for the natural ones Absolutely amazing place to stay and would definitely come back and stay here again if I go back to Rotorua
2024 年 4 月入住 2 晚

6/10 一般

Shelley

与家人出行
满意：住宿条件和设施
Cottage was good, except there were tonnes of ants around the kitchen. We kept all our food in the fridge as the counters, sink, windowsills had streams of them. There was no ant killer available in the unit.
2024 年 3 月入住 3 晚

10/10 超赞

Renee

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very affordable clean family friendly accommodation in a central location. Bed was a bit hard though.
2024 年 3 月入住 1 晚

10/10 超赞

Ariana

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

stacey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful cabin with two bedrooms and our own bathroom. Very clean ! Highly recommend to stay here.
2024 年 3 月入住 1 晚

10/10 超赞

Sweta

满意：清洁度、员工和服务、住宿条件和设施
Nice experience
2024 年 3 月入住 2 晚

10/10 超赞

Wendy

2024 年 3 月入住 1 晚

6/10 一般

Otto

与配偶出行
满意：清洁度、员工和服务、服务设施
Keine Einkäufe für Lebensmittel möglich
2024 年 3 月入住 1 晚

10/10 超赞

Omar

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The area is great and the campground is really nice.
2024 年 2 月入住 1 晚

10/10 超赞

Sahara

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We absolutely loved our stay ! Great friendly staff Comfortable accommodation Great clean facilities All round top place ! We will definitely be back in the future and will recommend this place to friends and family !
2024 年 2 月入住 2 晚

10/10 超赞

Joan，Fargo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay. Staff were very helpful.
2024 年 2 月入住 2 晚

10/10 超赞

Peter

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved this place, I will go back
2024 年 1 月入住 2 晚
Kat 于 2024年01月25日 的回复
Kia Ora Peter,Thank you for taking the time to leave us a review.We are glad to see you had an enjoyable stay with us and look forward to welcoming you backKind Regards,Kat

6/10 一般

Gerold

与配偶出行
满意：员工和服务
Secure parking, room was basic, did not smell good, very strong sulfur smell at night, basic amenities, cleanliness was questionable.
2024 年 1 月入住 1 晚
Laila 于 2024年01月25日 的回复
Kia Ora Gerold thank you for taking the time to leave a review Nga mihi

8/10 还可以

Vikki

满意：清洁度、员工和服务、住宿条件和设施
Great facilities
2024 年 1 月入住 1 晚
Laila 于 2024年01月25日 的回复
Kia Ora Vikki Thank you for leaving a review!Nga Mihi

8/10 还可以

Jeffrey

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
2024 年 1 月入住 2 晚

10/10 超赞

Jill

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cental location. Excellent service. Kids had a ball.
2024 年 1 月入住 1 晚
Laila 于 2024年01月25日 的回复
Kia Ora Jill Thank you we are glad your children had so much fun thank you for leaving a review Nga Mihi

10/10 超赞

Chrystal

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location - next to hot pools and easy walk to restaurants. Beds comfortable and rooms clean.
2023 年 12 月入住 3 晚
Laila 于 2024年01月25日 的回复
Kia Ora Mark Thank you for your feedback Nga Mihi

8/10 还可以

Christina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The cottage was basic but clean and comfortable. The grounds were well maintained. The pool area was lovely.
2023 年 12 月入住 4 晚
Laila 于 2024年01月25日 的回复
Kia Ora Christina We appreciate Your Feedback Nga Mihi

10/10 超赞

Johanne

2023 年 12 月入住 2 晚

10/10 超赞

Tricia

2023 年 12 月入住 1 晚

10/10 超赞

Tricia

2023 年 12 月入住 1 晚

8/10 还可以

Arana

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bit tricky during Covid red light settings, but the only minor issue we had was having to remove rubbish, and clean the room ourselves. Just another thing to do while on holiday. Beds were also hard to sleep on. Everything else was great!
2022 年 1 月入住 7 晚

8/10 还可以

Troy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good family motel.
Nice quiet motel unit. Good pool and hot pools. We had a unit onsite which had good amenities and good sound proofing. Bed and pilllows were adequate for price. Less that 5min drive to city centre and attractions. No issues.
2022 年 1 月入住 3 晚

10/10 超赞

Hayley

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely clean tidy premises Friendly helpful front of service staff through to the cleaning lady My family will definitely be using again in future and making recommendations to friends and family. Absolutely 5 star
2021 年 11 月入住 1 晚
Kataraina 于 2021年12月11日 的回复
Kia Ora Hayley, We are very grateful that you have taken the time to leave us a pleasant review. It is great to read that you had an enjoyable experience with us and our team had an outstanding impact on your stay. We would love to welcome you and your family back again and hope to do so soon. Kind Regards

8/10 还可以

Irene，Wellington

满意：清洁度、员工和服务、住宿条件和设施
The mineral pools were nice.. I would have liked a shop on the premises for milk etc..
2021 年 1 月入住 3 晚
Sashah 于 2021年05月30日 的回复
Kia Ora Irene, Thank you for your review i can see you enjoyed the pools they are my favourite part of the park as well. We do have a small shop in reception that sells milk and a few other options however it is very minimal i will pass on your comment to the owners and see what we can do to improve this for our guests. Thank you for your 4 star review it is very much appreciated. Kind regards Sashah

10/10 超赞

Tracy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
2020 年 12 月入住 1 晚
Sashah 于 2021年05月30日 的回复
WOW 10 out of 10 thank you for your review! Rotorua TOP 10 prides on delivering an amazinf product and i am glad you loved your stay. Hopefully you will be back. Regards Sashah

10/10 超赞

Samantha，Pukekohe, New Zealand

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent facilities. Clean and tidy. Very friendly and approachable staff. Having hot pools on site was a real bonus for us. Very handy location. Would definitely stay here again!
2020 年 7 月入住 4 晚
Sashah Foreman 于 2020年08月18日 的回复
Kia Ora Samantha, Thank you for taking the time to review our Park, Its great to see you Loved your stay with us and that you found our staff approachable. We strive to exceed our guest expectations so am glad to see you will want to return in the future, Stay safe and well and hopefully you visit again in the future. Kind regards Sashah

10/10 超赞

Yshito

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great standard
I stayed with my family . This is second time . Always clean and tidy. We felt so comfortable.
2020 年 7 月入住 1 晚
Sashah Foreman 于 2020年08月18日 的回复
Kia Ora Yshito, Thank you for your 10 out of 10 review!!! It is very much appreciated. Its great to see you are a returning guest and i hope we get to see you again in the future. Hope you are doing well during these unprecedented times. Kind regards Sashah

8/10 还可以

Jonny，UK

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Good location and facilities. Room was very clean and comfortable
2020 年 2 月入住 2 晚
Sashah 于 2021年05月30日 的回复
Kia Ora Jonny, Thanks for reviewing our park, i am glad you enjoyed your stay with us and found your stay clean and comfortable. Thanks again for your review. Regards Sashah

10/10 超赞

JODIE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 2 晚
Sashah 于 2021年05月30日 的回复
Kia Ora Jodie, Thank you so much for taking the time and review our Holiday Park and with a 10 out of 10! AMAZING.. I am glad you enjoyed your stay with us and hopefully you will be back again :) Kind Regards Sashah

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, good location, friendly staff. Easy to find, comfortable
2019 年 11 月入住 1 晚
Sashah 于 2021年05月30日 的回复
Morning, Thank you for taking the time to comment on your stay with is, it’s great to read that you found us clean comfortable and our staff Friendly. Hopefully you come and stay again in the future. Regards Sashah

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lots of thing for my kids to do playground, swimming pool enjoed our stay
2019 年 10 月入住 1 晚
Sashah 于 2021年05月30日 的回复
Kia Ora, Thank you for your 5 star review! It is much appreciated. We have put a lot of time into making sure all our little guest enjoy their stay with us and it’s great to see your kids loved it here as well. Kind regards Sashah

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean
I got a studio by the pool, I was incredibly impressed with the cleanliness. Morning milk delivery was great. Thanks again!
2019 年 10 月入住 2 晚
Sashah 于 2021年05月30日 的回复
Kia Ora, Wow 10 out of 10!! Thank you for your amazing review, It is great to see you enjoyed our hospitality and beautiful Deluxe poolside studios they are amazing! Hopefully we see you again in the future. Regards

4/10 很差

真实旅客

团体旅客
满意：清洁度
Too expensive and to small Dangerous step at front door Not worth that amount of money
2019 年 10 月入住 2 晚
Sashah 于 2021年05月30日 的回复
Kia Ora, I am sorry you found our Holiday Park to expensive and the step unsafe. If you wouldlike to discuss this more please let me know. Regards Sashah

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
部屋に時計があれば良い
2019 年 7 月入住 1 晚
Sashah 于 2019年08月6日 的回复
Kia Ora, Thank you for your 5 star review its very much appreciated, It's great to see you enjoyed your stay with us and i hope you return on your next holiday. Kind regards Sashah Park Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 3 晚
Sashah 于 2021年05月30日 的回复
Kia Ora, Thank you for reviewing our property! its great to see you enjoyed your stay. Hopefully you enjoyed the rest of your Holiday. Regards

10/10 超赞

Marci

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚
Sashah 于 2019年03月31日 的回复
Kia Ora Marci, Thank your for taking the time to review our Holiday Park, I am glad you enjoyed your stay here with us and hopefully you visit again soon. kind regards

10/10 超赞

真实旅客

2019 年 3 月入住 1 晚
Sashah 于 2021年05月30日 的回复
Kia Ora, Thank you for your 5 star review it is very appreciated Hopefully we see you again in the future.

10/10 超赞

真实旅客

与家人出行
满意：住宿条件和设施，员工和服务
Awesome facilities! Great spot undergoing improvements. Never use wotif to book as they charged us $39.00 on top of what we would have paid if we booked directly with top 10. Absolutely disgusting
2019 年 3 月入住 1 晚
Sm 于 2019年04月1日 的回复
Kia Ora, Thank you for your review, It is always best to book direct :) Regards

6/10 一般

thauvin

满意：清洁度
不满意：客房舒适度，员工和服务
2019 年 3 月入住 1 晚
Sashah 于 2019年04月29日 的回复
Kia Ora, thank you for your review, please feel free to get hold of me directly if you would like to discuss your stay with us further. Sasha@rotoruatop10.co.nz

8/10 还可以

Madeline，Fort Worth, TX

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff at the front desk helped us figure out our activities while we were there. Facilities were clean as well as the room. We stayed in a standard cabin and the only downside was that the walls were fairly thin. Other than that it was a great stop on our road trip.
2019 年 2 月入住 1 晚
Sashah 于 2019年02月21日 的回复
Kia Ora Madeline, Thank you for writing your lovely review it is appreciated, I am happy to read that you enjoyed your stay with us and that our reception staff were able to help you book your attractions. Have a great summer and i hope you visit again soon. Kind regards

8/10 还可以

FUMI，Japan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
パスポートの提示もなく あっと言う間にチェックイン 部屋にはキッチンもあり 長期滞在には良い感じでした。 シャワーの水量も温度もエクセレントです。 中心部へも徒歩圏内です。
2019 年 1 月入住 1 晚
Sashah 于 2019年02月21日 的回复
Kia Ora, Thank you for your review, I am glad you enjoyed your stay with us, and our shower pressure. Hopefully the reminder of your Holiday was just as nice. Have a great summer. Kind Regards

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely accommodation clean room air conditioner going when we got in which was a bonus
2019 年 1 月入住 1 晚
Sashah 于 2019年02月21日 的回复
Kia Ora, Thank you for your review, I am glad you enjoyed your stay and i hope you visit again soon. Have a great summer. Kind regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
loved everything about it, very clean and the staff were very helpful.
2019 年 1 月入住 3 晚
Sashah 于 2019年02月21日 的回复
Kia Ora, Thank you for your 5 star review it is very much appreciated. I am glad that our staff were helpful and that you loved your stay with us. Hopefully we see you again in the future. Kind regards

4/10 很差

Sungmi

不满意：员工和服务
직원이 너무 불친절합니다. 특히 둘 중 젊은여자! 들어가서 체크인 하는 순간부터 완전 기분 상함. 같은 가격에 훤씬 친절하고 시설좋은 숙박 시설이 많으니 여기는 절대 비추합니다. 시설이 조금 부족해도 사람들이 친절하면 기분 상하지 않지만.. 직원의 태도는 정말 말할수 없이 기분 나쁨.
2019 年 1 月入住 1 晚
Jared 于 2019年01月8日 的回复
Kia Ora, Thanks for letting us know about this. Feel free to contact me directly regarding this so I can look into it and find a way to resolve this. All of our staff are trained with customer service and this review is disappointing however we will ensure to improve on this experience. Thanks

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent accommodation. Good sized room and good WiFi.
2018 年 12 月入住 1 晚
Jared 于 2019年01月8日 的回复
Kia Ora, Thanks for the feedback. Im glad you had a great time while staying with us and hope you had an amazing holiday

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay, our two preschoolers loved it & everything it had to offer - pools, trampolines, playground. Look forward to returning.
2018 年 10 月入住 2 晚
Jared 于 2018年11月15日 的回复
Kia Ora, Thanks you so much for the review it is very appreciated. We look forward to seeing you again some time soon :)

8/10 还可以

Dong Jin

满意：员工和服务、住宿条件和设施、客房舒适度
좋은 시설, 주변 관광지 이동 용이
편안하고 시설도 좋았음. 특히 미네랄 온천 풀이 있는 것이 매력적. 다만 개미가 많은 것이 흠.
2018 年 8 月入住 2 晚
Jared 于 2018年08月13日 的回复
Kia Ora, Thanks for the review for our property. I will have our maintenance team check in to the ants!. Im glad you had a great time with us, Best thing is to let our staff know straight away so they are able to resolve any issue during your stay . Thanks :)