鹿特丹市中心酒店住宿推介

「員工熱情，設施很好，房間乾淨，早餐也很好吃，下次再訪鹿特丹願意再住在這家飯店」

「服務人員態度親切，也很願意解決問題。不過只有一部電梯可以到地面的0樓，另一部在維修，等待時間較久。」

「位置優異，步行2分鐘即達林班街，走到markthal市場也很近」

「Good! Nothing to complain」

「Self-check but the staff are very laid-back :) Many times there is no one at the lobby to serve. Coffee machine is shut down in the lobby. Sparkling water is just normal still water. There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a...

「飯店雖然相對新穎，但實際狀況與標示不符。飯店並未提供標示中的停車場，需步行約五分鐘至公共停車場停車，對於上下行李極為不便。 更令人震驚的是，櫃檯人員竟將已入住的房間分配給我。換房後，又有服務人員上門質疑為何入住該房，經我解釋後才致歉。而隨行友人也遇到其他住客誤開房門的情況。如此嚴重的管理疏失，實在難以相信竟會發生在希爾頓集團旗下的飯店」

「I'm living in the pods. Ventilation could be improved.」

「I respect the building was historic and that the decoration will be a bit old. However the WiFi connection was bad and I can only connect in the lobby. The hotel staff are also not enthusiastic in attending to guests’ requests. A lot of times you have to remind them for a couple of times before they will respond.」

「被房間的天花嚇到，你會看到全是水泥的天花」

「The room only have hand wash without the body wash, and the staff didn’t help me anymore.」

「Apologize that I have to leave a bad comment for this hotel. When I check-in around 17:00 at the reception. My booking is 2 people for 2 nights which I showed the booking her. She marked my booking no. then talking very fast that I cannot get the meaning. Later, she gave me 1 door card. I said we are 2 people here and should have 2 cards. She blaimed me that "I asked you that are you travel alone and you say yes. Then I give you 1 card. Anyway, I can give you another one.". 」

「At that time, I needed to borrow hair dryer. Unfortunately, no one returned it back to front desk. Therefore, I have to sleep with wet hair overnight.」

「位置算是方便, 火車站走10分鐘步程就到。但是房間內清潔未能滿意, 房間滿佈灰塵。 可能是平日入住, 週邊環境很安靜。」

「Very nice experience, the room was very neat and comfortable. The service at the front desk was very good and gave us an introduction to the city.」