Harare Royal Harare Hotels

"Comfortable room, friendly staff, safe"

"Everything was first class, large well appointed room, comfortable bed, great breakfast ..... my car was even washed in the morning! Doesn't get better than that!"

"Clean room, staff, excellent grounds for relaxing "

"Goid service "

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns "

"No WiFi and the bed comfort was ok could use any upgrade "

"Room was very old and neglected, staff were not very helpful requested to speak to your manager three times and then never showed up as I had a problem in the kitchen restaurant overall very overpriced for poor standard"