Madrid Royal Observatory of Madrid Hotels

"The rooms are a bit outdated but the staff and amenities made up for it. "

"Great location. Very modern and spacious. First class breakfast selections. "

"Good for its value, however the rooms could be better equipped. No proper door on the bathroom and literally no space for your clothes, not even a luggage stand "

"I rarely write negative reviews, but our recent stay at this Madrid hotel was so horrendous that I feel obligated to warn others. Calling our room a "deathtrap" is honestly an understatement. Here is a breakdown of our nightmare experience: • Unlivable Conditions: They crammed four of us into a shockingly tiny 100-square-foot room. To make matters worse, there was absolutely no working HVAC. With four bodies in such a small space and zero air circulation, the room was genuinely suffocating. • Dismissive Service: Desperate for some air, we went down to the front desk to ask why the climate control wasn't working. Instead of an apology, a fan, or a room change, the staff was entirely unhelpful. Their grand solution? "Just open the window." • The Final Insult: The window they pointed to opened directly over a main street that is deafeningly loud 24/7. When we pointed out that the constant traffic and street noise would make sleep impossible, the front desk actually handed us cheap foam earplugs so we could "keep the window open." Between the suffocating heat, the claustrophobic quarters, and the sheer audacity of the staff offering earplugs instead of basic ventilation, this was easily one of the worst hotel experiences I've ever had. Do yourself a favor and book literally anywhere else in Madrid."

"Everything was spotless, smelled really good "

"The staff was attentive, friendly, prompt and accommodating. Breakfast was very good and room clean. "

"Clean room, nice hotel. It’s in a great location, but they don’t offer you coffee so you have to buy it every day."

"Easy walk from train station. Nice restaurants nearby, good staff. Comfortable room"

"The hotel was fine, but wouldn’t go back there. We stayed on the second floor which was very noisy every night, you could hear everyone walking around the floor and talking. In addition, the beds were incredibly uncomfortable, the pillows were very soft and didn’t support you very well. The room was not cleaned on the first night of our stay and we had to ask for more towels etc. Finally, we tried the breakfast on the last day and it was atrocious - 25 euro pp for a lukewarm breakfast with very little choice. "