Negril Royal Palm Reserve Hotels

"Room was clean and the housekeeper came everyday for sheets and towels, staff was nice and professional, Firefly bar and restaurant had some of the best food on the beach. We stayed in 17 penthouse suite, little tight on space but had kitchenette and medium sized fridge. WiFi was really slow and unusable; but we don’t need to be on devices on a vacation like this anyways. AC went completely out on our second day, not to worry.. they replaced the entire mini split system on 3rd floor in a few hours while we were on the beach. I can’t tell you how much I was impressed with the service at this place. I Will be coming back to stay here in the future. Oh yeah and the beach front was beautiful with an over sized almond tree uniquely sprawled across half the beach area provided critical shade in the high UV environment."

"Perfect location. "

"No words to describe how beautiful CocoLaPalm is love it been twice now and will be returning soon "

"Beautiful Beach!!"

"The bar is unfortunately not staffed on a regular basis. One person doing too many things i stead of hiring a bartender and keep it open longer at night. Otherwise staff is always friendly (the Jamaican way) even when being super busy. "

"It was perfect for what we expected... "

"Just got back from an amazing stay at Country Country and it was even better than I imagined from the pictures! The property is absolutely beautiful, the room was perfect, and the location couldn’t have been better. The staff were so friendly and welcoming, breakfast was great every morning, and the airport transportation made everything super easy. It truly couldn’t have been a better trip. I loved everything about this place and can’t wait to come back!"

"This resort has gone downhill. We have been there 8 times now and will never go back. "

"The best part are the employees and great location on the beach. Prices been recently raised and with that the amenities should reflect American prices. Example, my room did not have a toilet paper holder, the plastic on my balcony chairs were peeling off and sticking to my clothes. Further, with the increase they should add a coffee maker in rooms and a hair dryer. They don’t have TV but that is fine by us. Not in room much. The bathrooms next to bar and dining need fixing. Paper towels would stop spread of germs vs hand blower. Therefore some basic amenities should reflect the increase to enhance the experience. They provide beach towels and usual not ready till late morning. At our time of stay which was busy they did not have enough beach chairs. The bar staff, beach staff, grounds and security staff are outstanding to guest! A couple of these small changes that I provided as feedback to the front desk during checkout would make a world of difference. "