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关于最佳西方酒店加朗福特瀑布的点评

2.5 out of 5
最佳西方酒店加朗福特瀑布
50 Prospect Ave, Rumford, ME

点评

9.0

非常棒

10 分 - 超赞。90 条好评，共有 131 条点评" "
8 分 - 还可以。30 条好评，共有 131 条点评" "
6 分 - 一般。2 条好评，共有 131 条点评" "
4 分 - 很差。3 条好评，共有 131 条点评" "
2 分 - 糟糕。6 条好评，共有 131 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Hou Chun

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 7 晚

10/10 超赞

Susan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Newer motel...clean and well maintained. Great breakfast...friendly and helpful staff.
2024 年 5 月入住 1 晚

10/10 超赞

Nicholas

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were friendly and hotel was clean. We planned on using the pool in the morning but it was closed. The falls are right across the street. We walked across the bridge for dinner.
2024 年 4 月入住 1 晚

8/10 还可以

Chihana

2024 年 4 月入住 1 晚

10/10 超赞

Pamela

2024 年 3 月入住 1 晚

10/10 超赞

eric

满意：服务设施
Freshly updated and friendly staff
2024 年 3 月入住 1 晚

10/10 超赞

Pierre

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

8/10 还可以

Steven，Princeton

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great hotel. We were in the area for a four-day ski trip and the BW was perfect for that.
2024 年 2 月入住 3 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a clean place. The breakfast was very good. It was very close to Black MT Ski Resort, where I snowshoed. It was very warm and comfortable and nice there.
2024 年 2 月入住 1 晚

10/10 超赞

Suputtra

2024 年 2 月入住 1 晚

8/10 还可以

Jennifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located, clean and quiet. Kids appreciate the pool.
2024 年 2 月入住 1 晚

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderfully convenient and comfortable.
2024 年 2 月入住 1 晚

10/10 超赞

Anna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

roger

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean ,convenient , economical, good breakfast , newer building,great bathrooms,very nice staff!
2024 年 1 月入住 2 晚

10/10 超赞

Ronald

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Shiny brand new facility with a great breakfast included.
2024 年 1 月入住 1 晚

2/10 糟糕

Sebastian

2024 年 1 月入住 3 晚
Nicole 于 2024年02月9日 的回复
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 超赞

Dana

2024 年 1 月入住 1 晚

10/10 超赞

Dana

2024 年 1 月入住 1 晚

10/10 超赞

Andrew，Kirkland

2023 年 12 月入住 1 晚

10/10 超赞

suelen

与家人出行
满意：服务设施
The wonderful staff, extremely friendly and accommodating
2023 年 12 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay
This hotel has the friendliest staff of any I have ever stayed in! Everything was clean and easily accessed. The kids loved the salt water pool.
2023 年 11 月入住 1 晚

8/10 还可以

Cathy

满意：清洁度、员工和服务、住宿条件和设施
Nice clean place
2023 年 11 月入住 1 晚

2/10 糟糕

Scotty

2023 年 11 月入住 3 晚
Bianca 于 2023年12月13日 的回复
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 超赞

Trudy

满意：清洁度
2023 年 11 月入住 2 晚
Bill Brown - Manager 于 2023年11月20日 的回复
Thank you for your kind response

10/10 超赞

John

2023 年 11 月入住 1 晚

10/10 超赞

Gary

2023 年 11 月入住 1 晚

10/10 超赞

Gordon

2023 年 10 月入住 2 晚
Bill Brown - Manager 于 2023年11月20日 的回复
Thank you for your kind response

2/10 糟糕

Marie Elena

2023 年 10 月入住 1 晚
Nicole 于 2023年11月2日 的回复
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 超赞

Charles

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best night's sleep in days
Went up there to visit a long-time friend of mine and spent the night at the Best Western plus.... the service was excellent and courteous, the room was spacious and very clean, the beds were very comfortable and well Made.....
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月22日 的回复
Thank you for your kind response

10/10 超赞

Neril jr

满意：清洁度、员工和服务、住宿条件和设施
I love
2023 年 10 月入住 2 晚
Bill Brown - Manager 于 2023年11月20日 的回复
Thank you for your kind response

10/10 超赞

Marlene

2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月22日 的回复
Thank you for your kind respone

8/10 还可以

JEFFREY，Aguadilla

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and as expected.
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月14日 的回复
Thank you for your kind response Jeff

10/10 超赞

Tim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月12日 的回复
Tim Thank you for your kind response

10/10 超赞

Kristian

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月12日 的回复
Kristian Thank you for your kind response

8/10 还可以

Deborah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a very pretty hotel wi to comfy beds. I slept well.
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月12日 的回复
DeborahThank you for your kind response

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月12日 的回复
JoeThank you for your kind response

10/10 超赞

Francois

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bel hôtel rien de negatif
2023 年 10 月入住 1 晚
Bill Brown - Manager 于 2023年10月9日 的回复
Thanks for your kind response

10/10 超赞

Ryan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
When we arrived the gentleman at the front desk was nice and pleasant. Entering the room it was clean and nice. The only thing was the fold out couch did not have sheets. That was a quick fix from the front desk. Breakfast was so so fruit was old and the eggs were runny
2023 年 9 月入住 1 晚
Bill Brown - Manager 于 2023年10月9日 的回复
Thank you for your kind response and apologize for your less than satisfactory observations

10/10 超赞

Jason

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to wedding venue!
2023 年 9 月入住 1 晚
Bill Brown - Manager 于 2023年09月18日 的回复
Thank you for your kind response

10/10 超赞

David L

2023 年 9 月入住 1 晚
Bill Brown - Manager 于 2023年10月9日 的回复
Thank you for your kind response

10/10 超赞

Scott

与配偶出行
满意：服务设施
Very nice
2023 年 8 月入住 1 晚
Bill Brown - Manager 于 2023年08月29日 的回复
Thank you for your kind response

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
well located
My stay was great. Relatively speaking affordable for what you get.
2023 年 8 月入住 1 晚
Bill Brown - Manager 于 2023年08月20日 的回复
Thank you for your kind response

10/10 超赞

Chuck

满意：清洁度、员工和服务、住宿条件和设施
Bh
2023 年 8 月入住 2 晚
Bill Brown - Manager 于 2023年08月20日 的回复
Thank you for your kind response

8/10 还可以

Mark

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
Bill Brown - Manager 于 2023年08月10日 的回复
Mark Thank you for your kind response

2/10 糟糕

Michael

与家人出行
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Got married a few weeks ago and stayed at this hotel and had the WORST experience I have ever had at a hotel. I booked 2 night stay in a suite for myself and my bridesmaids and a one night stay in a suite for my groomsmen. After the first night they tried kicking me out of the hotel room WHILE GETTING READY FOR MY WEDDING. The manager was absolutely AWFUL zero communication amongst the staff. Super unprofessional would not stay here again.
2023 年 7 月入住 2 晚
Bill Brown - Manager 于 2023年08月9日 的回复
Michael First off ,Congratulations on your wedding and you were absolutely correct . We handled your stay completely unprofessional and in total disregard for you special day and I cannot apologize enough .The cause and reason would be far too difficult to explain but it was a situation that could have and should have been handled more appropriately than what it was Please accept my sincerest apologies and congratulations once again And good luck to you

6/10 一般

Irvin

满意：住宿条件和设施，员工和服务
2023 年 8 月入住 1 晚
Bill Brown - Manager 于 2023年08月9日 的回复
Thank you for your kind remarks

10/10 超赞

Debra

满意：员工和服务，清洁度
2023 年 8 月入住 1 晚
Bill Brown - Manager 于 2023年08月9日 的回复
Thank you for your kinmd remarks

10/10 超赞

Manuela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff was very friendly and helpful. Hotel is new and well kept. Great location for seeing the falls.
2023 年 7 月入住 1 晚
Bill Brown - Manager 于 2023年09月18日 的回复
Thank you for your kind response

8/10 还可以

Bennaceur

满意：住宿条件和设施，员工和服务
2023 年 7 月入住 3 晚
Bill Brown - Manager 于 2023年08月6日 的回复
Thank you for your kind response

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Bill Brown - Manager 于 2023年08月6日 的回复
Thank you for your kind response