Sacramento Rusch Community Park Hotels

"I’ve stayed at this motel twice now. Both times, I’ve been very impressed with the staff, the convenience of the location, the comfort and affordability of the rooms. My one gripe is that they have HUGE bath tubs, which are a great perk. However, they only have a couple of stoppers. I wanted to soak so badly after a 5 1/2 drive and I couldn’t. "

"We enjoyed the house. It felt like we had a little home away from home. And it was very relaxing. There was A lot of space everybody was comfortable. "

"Great stay with top notch amenities and location "

"We never had a need to physically connect with the host. The instructions he sent were clear and the accommodation was everything that we needed. I must say, this host has a perfect, beautiful, cozy, and quiet master suite with the creme de la creme of bathtubs!! We thank you so much for letting us stay. We will look you up first when we visit Cali again. The Adams"

"Everything was very comfortable and clean. Quiet! Easy and clear check-in process! Thank you, thank you!"

"Outstanding and always!"

"Extremely Disappointing StayOur stay at this property was far below expectations and completely unacceptable. From the moment we arrived, there was a strong, persistent, and very unpleasant odor throughout the house. It made it uncomfortable to be there, yet when we reported it to the host, their only response was that no previous guests or cleaners had ever complained. They asked for more details, which we provided, but then never responded again.We reached out to VRBO for help. The host told them: “No similar issues have been reported. After that, I did not receive actionable follow-up details indicating a problem.” This means our complaint and the complaints of six other guests about the odor were dismissed simply because no one else had mentioned it. That is unacceptable. A real problem shouldn’t be ignored just because it’s new.To make matters worse, the pull-out sofa had a large, disgusting white stain. Clearly, the property had not been properly cleaned or maintained. Between the odor and the unsanitary furniture, our stay was uncomfortable and disappointing.We expected a professional, clean, and hospitable environment, but this property failed on all fronts. The lack of accountability from both the host and VRBO made the situation worse. Future guests should be aware that complaints may be ignored, even when the issues are serious and legitimate.VRBO needs to take issues like this seriously. Guests deserve to be heard."

"Very clean and comfy 2 BdRm unit. From the kitchen to bedroom’s , to the bathroom very spacious. "

"The host we responsive and nice. The house was as expected and clean and had everything we needed."