Palaces in Rusizi

"G"

"Wonderful experience. Good breakfast (especially the one to go). The fire in the room is very nice and the hotel is very clean. People are nice and warm. "

"They placed me in a room that reeked of mold and mosquito chemicals. When I requested a different room, the staff sprayed deodorant in the one next to mine—I could hear it clearly. When I asked about it, she confirmed it. That response was both unprofessional and unacceptable. I left the property within minutes, wheezing and with a pounding headache."