「I was charged three times $50 for Pet fee and was never returned was taken out of my bank account and they assured me that it would be taken care of and no charge would be made because of it being a service animal yet still my bank account was charged $150 worth of charges for said pets. The swimming pool, with hot tub, which was cemented in not described on the website, which is one of the reasons why I really wanted to stay there and not closer to my Class reunion as we have been traveling for...
「I made my reservation on Expedia for “pay at property” and had a confirmation. When I arrived my reservation had been cancelled because they were unable to contact me through Expedia. Luckily the front desk person was wonderful and was able to get us in a room.」