Staff were fantastic. Pool not operational. Thankful that they upgraded us for my partners Birthday. Not happy to have to pay 500000 dong for dropping a ceramic soap dispenser! A lot of construction at the site. General Manager was kind enough to give us a lift to the bus station.
Peter
2025 年 3 月入住 3 晚
10/10 超赞
irene
与家人出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
irene
2025 年 2 月入住 2 晚
6/10 一般
Arianne
与家人出行
2024 年 10 月 23 日
满意:清洁度、住宿条件和设施、客房舒适度
Not recommended for now.
The property itself is well located in a quiet strip, and close enough to the center. The manager was nice and offered to upgrade my room for extra 400vnd but I refused due to the weather and there was no view anyway. The room I got was big and comfortable, and clean. The aircon didn’t work but I don’t need it.
There were broken pots outside of my room and unfortunately, the landslide on the front of the property scared me so I couldn’t sleep. The pool was also closed due to the landslide. During breakfast, we were trying to order eggs but the person in charge wasn’t even looking at us - she then proceeded to ask the westerners behind us. We tried 3 times and just gave up because it’s just rude. Eventually the other person working there helped us order. I’d say you’ll find better properties in Sapa with better service. And I hope this property can fix the retaining wall in the front of it, and don’t use the building infront until the landslide issue is addressed for safety.
Arianne
2024 年 10 月入住 1 晚
6/10 一般
Kak Yeon
2024 年 7 月 7 日
不满意:清洁度、员工和服务、住宿条件和设施
위치만 좋은 호텔…. 비추입니다.
수영장은 보기에는 좋아보이는데, 모래투성이에 관리가 전혀되지 않고 족욕장수준으로 깊이가 무릎아래… 저는 여행시 하루는 꼭 수영을 하는데 실망이 이만저만,…
그리고 저와 통화한 여성분 ( 아마 예약관련 매니저인듯) 앞으로 가격을 이야기할때는 직원들과 말을 맞추시길…. 사파의 좋은 추억이 이분과 30분 통화로 다 깨졌어요. 직원들의 영어수준이 전반적으로 거의 대화가 불가능한 수준 몇몇 매니저를 제외하고…
서비스에 대해서는 100점 만점에 10점입니다. 한국의 지방 모탤보다 못한 수준.
Kak Yeon
2024 年 6 月入住 2 晚
10/10 超赞
hyukdo
团体旅客
2024 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
가성비 갑 입니다
직원들이 친절하고 가성비 좋은 호텔입니다 시내와 주요 관광지랑도 가까워 동선짜기에 좋습니다
조식은 종류는 많지 않지만 충분히 아침식사로 손색이 없어요
hyukdo
2024 年 4 月入住 1 晚
6/10 一般
Hanna
2024 年 4 月 11 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Trevlig personal
Väldigt trevlig personal som hjälpte på bästa sätt trots att de ej kunde engelska. Bodde dock kackerlackor i badrummet och sängen var stenhård