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"The area around the property was really beautiful. Several things to do, we went to the monkey show which was interesting and to Edo Wonderland, which was very cool. However, this hotel is very old and needs to be updated. The outdoor bath was nice."

"Gorgeous place, great getaway for adults looking for something classy and quiet. Large, deep private bath in the room was great, food was stunning and open lounge bar is perfect for a nightcap by the fire."

"What a beautiful location and wonderful hotel."

"Welcoming hotel receptionist who spoke excellent English."

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"Nice room and helpful staff."

"The staff were friendly and very helpful throughout our stay and made every effort to accommodate our needs. We really enjoyed the food, it was excellent as were all the catering staff. "

"The room was magnificent! It was huge with great view of the mountains! Heater worked wonderful! It was freezing outside so a good heater was super good for the night! It was a Japanese style room, tatami floors and beds AND they had extra beds to make it more comfy! Would stay here again!!! "

"Two days at Kitsuregawa was a good experience. The breakfast service was particularly good."

"This property "

"夕食はもとより　朝食のおかずの多さに感激！ 　ご飯で大満足で満腹感半端なく、パンまで手をつける事が出来ず心残りでした。 　ロビーでの飲み放題最高でした！ お風呂上がりの飲み物、アイス、マッサージ椅子などとても充実していて申し分なく過ごす事が出来ました。又絶対　宿泊したいです。"