2/10 糟糕
Dustin
2024年06月7日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not as described. The room smelled and I was told at check in by the clerk that the tub doesn’t drain but unfortunately that the only room they had. I called the office and told them I wanted to cancel. She then said she could upgrade us, but earlier that was the only room. I told her I was going to another hotel. She said they would contact the owner and issue a refund. When I followed up on the refund a few days later they then said it wasn’t refundable.