Kolkata Salt Lake City Centre Mall Hotels

"Attentive staff were everywhere, service was excellent, food wonderful, room very good….an all round great experience…..thoroughly recommend this hotel."

"Had a wonderful stay at Hyatt Regency Kolkata. The property was comfortable, the service was smooth, and overall it made for a really pleasant experience. A special shout-out to Prince from Riverside Café — he went above and beyond to take care of our needs, especially when the main venue wasn’t open. Also a big thanks to Kuntal, the restaurant manager, who truly went above and beyond to ensure everything was perfect. In the bar, Sameer did his absolute best to make sure my friends and I had a great time — really appreciated his energy and attention. And of course, recognition for the rest of the wonderful team: Marful, Anusri, Arup, Sofia, Kuljit, Jamir, Sandipan, and Aloke. Their professionalism and warm hospitality made the stay even better. Great hotel, great people — highly recommended."

"9 out of 10. Everything is exceptional except 1 or 2 incident in relation to food hygiene. We stayed here 7 nights and hotel staffs been very helpful and friendly. Housekeeping staffsI Sujay, Krishna, Baban, bishu & prabitra fulfilled all housekeeping & cleaning requirements. Especially Sujay was top-notch & really helpful. Food was delicious including breakfast buffet, lunch buffet & in-room dining. Rahul, who attended us for all our needs, was excellent at his duty & very friendly. Tathagata , duty manager, helped us in many ways in terms of room preference etc, always pro-active, quick on decisions and customer oriented. Thanks to Tathagata for taking care of us when we checked-in late night after long flight. Raajdeep was really helpful. Staff Supriyo was excellent in lunch buffet. Only concern regarding Grand Pavillion breakfast /lunch buffet - staffs don’t follow hygiene norms (bare hands & no gloves), multiple food items left open in buffet however nobody from hotel management staffs bothered about it( multiple buffet manager allocated for buffet management but they were not so friendly / alert / proactive at all), seems under staffed in buffet to attend customer needs. It’s recommended to maintain hygiene so that customer can enjoy delicious items without any concern. We prefer ITC Royal over any other 5 star hotel in Kolkata for its amazing hospitality, spacious apartment option with wheelchair accessibility, friendly staffs at the entrance & excellent bellboys. "

"A Royal Masterpiece: Exceptional Service at Taj Raajkutir Taj Raajkutir is more than just a hotel; it is a stunning journey into the elegance of the Bengal Renaissance. While the "Zamindari" style architecture is breathtaking, it is the world-class hospitality that makes this property truly unforgettable. The Stars of the Stay The level of personalized care we received was extraordinary, specifically thanks to three standout individuals: * Urvija (General Manager): Her leadership shines through every detail of the property. It is rare to see a GM so dedicated to the guest experience, ensuring a seamless and sophisticated stay for everyone. * Krishnakanta: His professionalism and "guest-first" attitude were remarkable. He anticipated our needs before we even spoke them, embodying the very best of the Taj spirit. * Anusree, Ankur, Rohit , Chandan, Aziziil, Shipra were all amazing at the restaurant East India Room. Warm, intuitive, and incredibly helpful, Anusree added a personal touch to our visit that made us feel like family rather than just visitors. Highlights * The Vibe: A peaceful, colonial-style sanctuary hidden within the city. * The Food: Exquisite flavors that celebrate local heritage. * The Service: Authentic "Tajness" delivered with heart and soul. Verdict: If you are visiting Kolkata, Taj Raajkutir is a must. Huge thanks to Urvija, Krishnakanta, and Anusree for making our stay so spectacular! "

"Even after i has confirmed Booking. Room was not alloted"

"All are excellent "

"The property need to clean bathrooms properly. Everything else was great, esp the service crew is top notch."