室內泳池

鹽湖城西谷歡朋酒店的評價

2.5 out of 5
鹽湖城西谷歡朋酒店
2659 South High Commons Way, West Valley City, UT

評價

8.8

優異

10 分評分,優異;366 則評價中有 242 則" "
8 分評分,不錯;366 則評價中有 67 則" "
6 分評分,一般;366 則評價中有 24 則" "
4 分評分,欠佳;366 則評價中有 16 則" "
2 分評分,很差;366 則評價中有 17 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Arnold

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and nice.
於 2024 年 5 月住了 2 晚
AGM 於 2024年5月15日的回應
Dear Arnold, On behalf of the entire hotel team, I want to thank you for sharing about your experience regarding your recent stay with us at Hampton Inn by Hilton West Valley Salt Lake City. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 優異

Gary (Washougal)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have been several times and is very consistent, I will always stay here while in Salt Lake City
於 2024 年 4 月住了 4 晚
AGM 於 2024年4月29日的回應
Dear Gary,Thank you so much for staying with us and for sharing your experience. We hope that as you continue to stay with us that you continue to have a great experience. Again thank you so much for your feedback and we hope to welcome you back again soon.

10/10 優異

Jenice (Klamath Falls)

讚好:整潔度、職員與服務和住宿狀況
The staff went above and beyond for our volleyball team and parents. Super friendly. The breakfast could use some upgrades
於 2024 年 4 月住了 3 晚
AGM 於 2024年4月15日的回應
Dear Jenice,Thank you so much for choosing to stay with us during your event! Its always such a pleasure to host such great groups like your volleyball team! We sure hope that if travels do bring you back to our area, that you choose to stay with us again! Again, thank you so much!

10/10 優異

Jesus

於 2024 年 4 月住了 4 晚
AGM 於 2024年5月6日的回應
Thank you so much for staying with us! We are so glad to hear that you enjoyed your stay. We hope you come back to stay with us again soon!

10/10 優異

S Dawn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月15日的回應
Dear S Shawn,We appreciate your feedback and hope that you choose to stay with us again in the near future!

10/10 優異

Abbie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed being within walking distance from everything. I loved the fridge and TV. I didnt like the fact that there was no lock on the bathroom door or a fan in the bathroom.
於 2024 年 3 月住了 5 晚
AGM 於 2024年4月10日的回應
Dear Abbie,Thank you so much for staying with us and for sharing your experience. We are are so happy to hear that you enjoyed your time with us and enjoyed the room's amenities. Thank you so much for your feedback about our bathroom. We hope that you come back to visit us again if travels bring you back to our area!

8/10 不錯

Sonia

讚好:整潔度、職員與服務和住宿狀況
Alejado y tranquilo
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月10日的回應
Dear Sonia,Thank you so much for staying with us and sharing your experience! We appreciate your feedback. We hope that you come back to visit us again soon!

10/10 優異

Melissa Cora

讚好:整潔度、職員與服務和住宿狀況
Very nice and clean
於 2024 年 3 月住了 2 晚
AGM 於 2024年4月4日的回應
Dear Melissa,Thank you so much for staying with us! We are so glad to hear that the cleanliness of your room was up to your standards. We hope that you come back to visit us again soon!

10/10 優異

Darren

於 2024 年 2 月住了 1 晚
AGM 於 2024年4月4日的回應
Dear Darren,Thank you so much for staying with us and for providing us with this feedback. We hope that you come back to visit us again soon if travels bring you back to our area!

10/10 優異

jeremy

於 2024 年 3 月住了 5 晚
AGM 於 2024年3月29日的回應
Hi Jeremy,Thank you so much for staying with us! We hope that you come back to visit us again soon!

8/10 不錯

Damon

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was there on business, so happy there were few distractions.
於 2024 年 2 月住了 3 晚
AGM Christina Sotele 於 2024年3月8日的回應
Damon,Thank you so much for staying with us and for sharing your experience. We are so happy to hear that you enjoyed your stay. We hope that you come back to visit us again soon if travels bring you back to our area.

10/10 優異

Christian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
AGM Christina Sotele 於 2024年2月23日的回應
Christian,Thank you so much for staying with us and for sharing your experience. We hope that you come back to visit us again soon if travels bring you back to the area.

10/10 優異

Dana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and friendly staff
於 2024 年 2 月住了 1 晚
AGM Christina Sotele 於 2024年2月22日的回應
Thank you so much for staying with us and for sharing your experience! We hope that you come back to visit us again soon!

10/10 優異

Sarah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is so friendly...they alwasys have a smile when you come in they are so welcoming. We were there previously on my birthday and they surprised me with a bag full of goodies...popcorn,candy, drinks. And placed it in front of the TV so when we walked in it would be hard to miss...This time the seal on the refrigerator was broken and they immediately moved us into a new room once we notified them..I love staying here.
於 2024 年 2 月住了 1 晚
AGM Christina Sotele 於 2024年2月22日的回應
Dear Sarah,Thank you so much for staying with us and for sharing your experience! We are so happy to hear that you enjoyed the bad of goodies we provided. We always try to keep our guests in mind when they let us know when special days come along and help them feel at home! We hope that you come back to visit us again if travels bring you back to our area! Again thank you so much for your comments!

6/10 一般

Cody

於 2024 年 2 月住了 5 晚
AGM 於 2024年3月29日的回應
Hi Cody,Thank you so much for staying with us and for taking the time to share your experience. We noticed that you provided a 3 out of 5 on your experience. As we strive for 4s and 5s, we would just like to know what went wrong during your stay and what we could have done better to make your stay a littlr bit more comfortable? We would love to hear more. Again, thank you so much!

10/10 優異

Cassandra

讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 1 月住了 2 晚
AGM Christina Sotele 於 2024年2月6日的回應
Cassandra,Thank you so much for staying with us and for sharing your experience! We are so happy to hear that you've enjoyed your stay. We hope that you come back to visit again soon!

8/10 不錯

Mark

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
AGM Christina Sotele 於 2024年2月6日的回應
Mark, Thank you so much for staying with us! We appreciate you taking the time to give us feedback on how your stay went. We hope that you come back to visit us again soon!

10/10 優異

Kari

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall our stay was great. The only thing that was not great was the treatment before we left. They offer a free breakfast which is a perk that I really enjoy as a mother of two kids traveling. So we woke up, packed up our stuff and began loading some it into the car, then went back inside to eat before going upstairs to get the rest of our stuff. I guess leaving through the side door and re-entering in the front caused the front desk girl to think we were stealing. She gave us the nastiest looks as we got our food. Finally my husband went to ask her if there was a straw available and she had enough and demanded proof we were staying there. He provided the room number, she demanded ID to verify the last name on the room. He even flashed her the key. She was still giving us the stink eye even after he proved we stayed the night. Totally weird. Not sure if this is a normal thing for Utah - families going to hotels to steal free breakfast - or what. But the hotel was nice, the pool was great and the rooms were extremely clean. Everyone except that morning receptionist was a pleasure to encounter.
於 2024 年 1 月住了 1 晚
AGM Christina Sotele 於 2024年1月25日的回應
Kari,Thank you so much for taking the time to leave this review and give us your honest feedback. We'd also like to thank you so much for staying with us! We are sorry to hear about the unpleasant encounter you had with with our front desk agent. We here at Hampton Inn West Valley Salt Lake City strive to make sure that every one of our guests feel comfortable and welcome at our hotel. Again, thank you so much for staying with us and we hope that you come back to visit us again soon if you ever find yourself back in the area!

10/10 優異

SHANNON

於 2024 年 1 月住了 2 晚
AGM Christina Sotele 於 2024年1月25日的回應
Thank you so much for staying with us! We are so glad that you enjoyed your experience. We hope that you come back to visit us again soon!

10/10 優異

Merret

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
AGM Christina Sotele 於 2024年1月25日的回應
Thank you so much for staying with us! We are so glad that you enjoyed your experience. We hope that you come back to visit us again soon!

10/10 優異

Kim

於 2024 年 1 月住了 1 晚
AGM Christina Sotele 於 2024年1月31日的回應
Thank you so much for staying with us and for sharing your positive experience! We hope that you come back to visit us again soon!

8/10 不錯

Jerry

於 2023 年 12 月住了 4 晚
AGM Christina Sotele 於 2024年1月18日的回應
Thank you so much for staying with us and for sharing your experience. We are so happy to hear that you enjoyed your stay. We hope that you come back to visit us again soon!

2/10 很差

Justin

於 2023 年 11 月住了 1 晚
AGM Christina Sotele 於 2024年1月18日的回應
Justin,Thank you so much for taking the time to leave this review as we know your time is valuable. We here at Hampton Inn West Valley Salt Lake City strive to go above our standards to make sure each and every one of our guests are taken care of. We are sorry to hear that we have failed to meet those expectations during your stay. If you could let us know more about what we could have done to make your stay more enjoyable, your comments would be greatly appreciated.

8/10 不錯

Ashley (Spring Creek)

家人同遊
讚好:整潔度和住宿狀況
Great location ! When asking for pillows , staff wasn’t that friendly when we asked for pillows, no additional pillows for the fold out couch. Otherwise stay was good, ice machines didn’t always work.
於 2023 年 11 月住了 1 晚

10/10 優異

Jimmy

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet.
於 2023 年 10 月住了 1 晚
AGM Christina Sotele 於 2023年11月15日的回應
Jimmy,Thank you so much for staying with us and for leaving us with this positive review. We hope to welcome you back again in the near future if travels come our way for you again!

10/10 優異

michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
AGM Christina Sotele 於 2023年10月2日的回應
Thank you so much for staying with us and for leaving us this review. Your feedback is much appreciated! We hope you come back to visit us again soon!

10/10 優異

Charles

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amidst the mountains of Utah's great land, Lies a haven of comfort and delight, Where guests can rest and play with ease at hand, And bask in the warmth of hospitality's light.
於 2023 年 9 月住了 1 晚
AGM Christina Sotele 於 2023年10月2日的回應
Thank you so much your amazing words and showing us such kindness through your positive review! I've shared your comments with our team as a token of celebration! We hope that if travels find you in our area, that you allow us to host you once again!

10/10 優異

Kathleen

於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月29日的回應
Thank you for your rating! It was a pleasure to serve you and we'll see you again!

6/10 一般

Michelle

不滿:職員與服務
於 2023 年 9 月住了 1 晚
Front Desk WVC 於 2023年9月29日的回應
Thank you for your rating Michelle Franklin. How can we make your next visit an excellent experience ? We value your feedback and look forward to seeing you again. Regards,Front Desk Team

10/10 優異

Shellie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very pleased with the service and room. Hot tub water was yellow, and the ice machine was out.
於 2023 年 9 月住了 1 晚
AGM Christina Sotele 於 2023年9月26日的回應
Thank you so much for staying with us! Thank you for your feedback and letting us know about your experience with our hot tub and ice machine. I've let the relevant departments know about this! Again thank you and we hope that you come back to visit us again soon!

10/10 優異

Justin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was clean, quiet, we would stay there again.
於 2023 年 8 月住了 2 晚
AGM Christina Sotele 於 2023年9月22日的回應
Thank you so much for staying with us! We appreciate your feedback. We hope that you come back to visit us again soon!

10/10 優異

Stacy

於 2023 年 9 月住了 1 晚
Rachel 於 2023年9月15日的回應
Dear Stacy! Thank you so much for your kind review & appreciate your feedback. We are thrilled that you enjoyed your stay with us at Hampton Inn West Valley!. Reviews like this make our day. We value customer happiness above all else, so we are grateful for your rating. Looking forward to your next experience. Hopefully, we’ll impress you once again.”

10/10 優異

Heather

於 2023 年 9 月住了 1 晚
AGM Christina Sotele 於 2023年9月4日的回應
Thank you so much for staying with us! We are so glad to hear that you had enjoyed your stay. We hope that you come back to visit us again soon!

10/10 優異

Janet (west valley)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Thanks
於 2023 年 8 月住了 2 晚
AGM Christina Sotele 於 2023年9月4日的回應
Thank you so much for staying with us and for providing us with this awesome review and rating! We certainly hope that you come back to stay with us again!

8/10 不錯

Cathryn

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful area
於 2023 年 8 月住了 1 晚
AGM Christina Sotele 於 2023年8月21日的回應
Thank you so much for staying with us! We are glad to hear you've enjoyed your stay. We hope that you come back to visit us again soon!

2/10 很差

Ryan (Idaho Falls)

於 2023 年 8 月住了 1 晚
AGM Christina Sotele 於 2023年9月4日的回應
Thank you for staying with us. I'm sorry to know that your expectations were not met during your stay. If you could please provide us in detail what we could have done better, please let us know. Thank you and we look forward to hearing from you.

10/10 優異

Sherri

於 2023 年 8 月住了 1 晚
AGM Christina Sotele 於 2023年8月11日的回應
Thank you so much for your recent positive review and rating. We appreciate your feedback! We hope that you come back to visit us again soon!

10/10 優異

Rebecca

於 2023 年 8 月住了 1 晚
AGM Christina Sotele 於 2023年8月9日的回應
Thank you so much for staying with us and for sharing your most recent review and rating. We hope that you come back to visit us again soon!

10/10 優異

Guadalupe

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
AGM Christina Sotele 於 2023年8月4日的回應
Thank you so much for staying with us and providing us with this feedback, we hope that you come back to visit us again soon!

10/10 優異

JULIE (ROCKWALL)

於 2023 年 7 月住了 1 晚
AGM Christina Sotele 於 2023年8月20日的回應
Thank you so much for your recent review and rating! We are so glad that you've enjoyed your stay. We hope that you come back to visit us again soon!

8/10 不錯

Terry

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
AGM Tina 於 2023年7月19日的回應
Thank you for staying with us! We hope you enjoyed it. We appreciate your feedback.

10/10 優異

Kim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing STAFF and HOTEL
We LOVED this hotel. Enjoyed the hot tub and the pool. Staff was amazing! Breakfast was hot with lots of choices. Did I mention the shower made us feel like we went to the spa. Amazing hotel will stay here again.
於 2023 年 7 月住了 1 晚
Admin 於 2023年7月10日的回應
Hello Kim,Thank you so much for your feedback on your stay at our hotel. We are so glad that you've enjoyed your stay. We certainly hope that you come visit us again soon!

10/10 優異

Julie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Admin 於 2023年7月10日的回應
Thank you so much for your feedback. We hope you've enjoyed your stay!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Admin 於 2023年7月10日的回應
Thank you so much for your feedback. We certainly hope you've enjoyed your stay.

10/10 優異

Lorna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Admin 於 2023年7月10日的回應
Thank you so much for your feedback. We are glad you've enjoyed your stay with us! We hope you come back to visit us again soon.

10/10 優異

Gerardo

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚
Admin 於 2023年7月10日的回應
Thank you so much for your feedback. We are glad that you've enjoyed your stay!

10/10 優異

naomi

讚好:整潔度、職員與服務和住宿狀況
Amazing place I will definitely come back.
於 2023 年 6 月住了 3 晚
Admin 於 2023年7月10日的回應
Thank you so much for your feedback. We are glad that you've enjoyed your stay with us! We hope you come back to visit us again soon!

4/10 欠佳

真實旅客

多人同遊
讚好:住宿狀況和客房舒適度
不滿:職員與服務
No cash accepted & rude front desk
Front desk staff that checked me in was rude. Informed me they can not accept cash for the room even though I was more than willing to leave a credit card for any incidentals. She basically ignored me after I told her that should be listed on their website. The hotel and rooms were in good repair and for the most part clean. I did find a bowl of guacamole in the fridge. I did not get to use the pool or hot tub but they appeared to be nice and working
於 2023 年 6 月住了 1 晚
Admin 於 2023年7月10日的回應
Hello, Thank you so much for your feedback. We apologize for the inconvenience brought on by one of our staff members. When you make a reservation on our website, it does say that a credit card is required to check-in to our hotel. We do hope that aside from this inconvenience, that you did have an overall good experience. Please feel free to contact our management team anytime if you ever need anything. Again, thank you so much for your feedback and helping us to provide better service.

4/10 欠佳

Paul

家人同遊
不滿:整潔度和住宿狀況
Trashy!
We stayed here overnight. The entire floor we stayed on was covered in dirty towels and trash throughout the entire hallway. At the elevators where the garbage cans were, the entire floor was covered in peoples dirty trash. I would never stay at this hotel again.
於 2023 年 5 月住了 1 晚
Admin 於 2023年7月10日的回應
Thank you so much for your feedback. We apologize for any inconvenience this has caused you. We are working with our staff on establishing our rules of cleanliness. We hope that your overall experience was a good one despite this one disturbance. Please feel free to contact our management team if you have any further questions or need anything else! Again, thank you so much for your feedback.

8/10 不錯

Cynthia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly and clean.
於 2023 年 4 月住了 1 晚