6/10 一般
Jamie B.，Dallas TX USA
2024年05月23日
满意：清洁度
Renter beware
This stay has pushed me back to just booking hotels. I paid the extra person fee so my son could sleep on a sofa bed (an extra fee for staying within the listed occupancy is just wrong to begin with) then we discovered there weren’t enough sheets to make up the sofa bed. I messaged the host. The next day instead of getting us sheets he tells us they should be in the closet (it’s a small one bedroom apartment of course I looked everywhere the first night) and then the maid has already left town for the day so you’ll have to wait until the 3rd day. Meanwhile my son is sleeping without a sheet and we’re sharing the main room pillows between the 3 of us. Finally on the last day sheets arrive but they aren’t sheets it’s a dust ruffle (it’s new in a package that clearly says dust ruffle). The host clearly isn’t around and relies upon a maid service that can’t leave the proper linens nor do they clean the layer of dust off the baseboards. They do the bare minimum and to add injury to insult the host has the audacity to claim we left stains on the sheets and towels. We barely used the apartment and only slept in the beds and dried off with the towels so I see no possible way we could have done any damage. So if you still want to stay here take photos of the towels and sheets before you leave. I’m not kidding Vrbo asked if I had photos to prove I didn’t do damage. I did have a photo of the apartment when we left but that wasn’t enough so they charged us extra. So don’t bother with th
Jamie B.
2024 年 4 月入住 3 晚