The staff is very friendly. The breakfast is also very good. The room is very clean
Fenghe
2025 年 7 月入住 7 晚
4/10 很差
Alberto
2025 年 7 月 28 日
不满意:住宿条件和设施,清洁度
The bed was dirty, and we had to ask for the room cleaning each time in 10 days they cleaned our room twice
Alberto
2025 年 7 月入住 10 晚
6/10 一般
Sydney
与家人出行, 团体旅客
2025 年 7 月 27 日
满意:员工和服务
不满意:清洁度
You get what you pay for, it wasn’t awful but not the greatest, I give it maybe a 7/10
Sydney
2025 年 7 月入住 1 晚
2/10 糟糕
Korrie
与家人出行, 团体旅客
2025 年 7 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel pictures online are very deceiving! This hotel was nasty. We had three rooms all were dirty, mold growing in bathrooms, microwaves not cleaned. Random wet stains on the floors. Doors did not close properly. Rooms stunk so bad. I will never recommend this place! $400 not well spent. Very disappointed!
Korrie
2025 年 7 月入住 1 晚
6/10 一般
Adamaris
2025 年 7 月 27 日
Adamaris
2025 年 7 月入住 6 晚
10/10 超赞
Adamaris
与家人出行
2025 年 7 月 27 日
Necesitanun poco mas de limpieza
Adamaris
2025 年 7 月入住 7 晚
2/10 糟糕
Ryo,Tokyo
商务旅客
2025 年 7 月 26 日
不满意:员工和服务,清洁度
I stayed there 3 nights, but my room was never cleaned by the house keeping team.
WIFI was constantly down duirng day time. No signal at all.
Ryo
2025 年 7 月入住 3 晚
10/10 超赞
Elizabeth
与家人出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean
Elizabeth
2025 年 7 月入住 2 晚
8/10 还可以
Nina,Fairfield
与配偶出行
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love this hotel’s king size bed; so comfortable.
It is huge room with a longe chair.
The staff is super friendly. Thanks.
I like the setting of shower-room is separated from the bathroom sink that made easy for one brushing teeth and the other taken showers :)
They are under renovation;Perhaps the Carpet would be replace and the mini refrigerator needs to be clean as well.
The price included breakfast it is a good deal. Then one waffles maker is not enough for us to get to the turn. It would be nice if add eggs and fruits. Yet.
We ended Not eating breakfast because a long line waiting for waffles.
Nina
2025 年 7 月入住 1 晚
4/10 很差
Victor
2025 年 7 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施
Stains on the carpet, beds are weak and falling out the frame, pool out of service.
Victor
2025 年 7 月入住 3 晚
8/10 还可以
Taeyoul
与家人出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施
The room doesn’t have a fridge.
Hot tub in the pool area is not available.
Taeyoul
2025 年 7 月入住 1 晚
8/10 还可以
Cindy
与配偶出行
2025 年 7 月 13 日
满意:住宿条件和设施
Check-in staff member was really nice and helpful but no one would assist with check-out. Ignored by several staff cleaning lobby windows except to tell me to leave the key cards on the desk. I wanted a receipt and a chance to bring up the fact that the bed skirt was extremely dirty with what I hope was dried spilled food on both sides of it and the tv remote was missing but no one was at the desk and the one person who came to the front made me feel unappreciated and did not want to stop to talk to me and went back to cleaning the breakfast area. The pool was closed with no date when it would reopen but I wasn't going to use it anyway. The hotel is undergoing renovations so I would probably stay here again because of the price to give them another chance at better customer service and cleaner rooms.
Cindy
2025 年 7 月入住 1 晚
6/10 一般
Richard L
与配偶出行
2025 年 7 月 13 日
Very noisy by freeway interchange
Richard L
2025 年 7 月入住 1 晚
4/10 很差
Victor
2025 年 7 月 12 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The spa was not operational. I was there for five days and the fact they didn't make an effort to repair it or clean it while it was out of commission.
Victor
2025 年 7 月入住 5 晚
6/10 一般
John
与家人出行, 商务旅客
2025 年 7 月 11 日
不满意:住宿条件和设施,清洁度
I can tell you guys are remodeling the outside, but pretty poor to drive up to leaving everything outside on the ground.
Pubic hairs on our toilet when we got there and the bed is angled downward at the head. Pretty rough night of sleep with all the blood in our heads
John
2025 年 7 月入住 1 晚
6/10 一般
Rajat
与家人出行
2025 年 7 月 9 日
满意:住宿条件和设施,清洁度
We only stayed for a night.
It was hard to find the hotel in the night as there is no sign saying its “west valley inn”. We just walked inside to ask the front desk if we are at the right place. Upon checking in we were told that although we booked a room with two beds they oversold so they would upgrade us to a suite. This suite had 1 bed and. Pull out couch. Room was bigger with a small kitchenette area but we would have preferred the second bed as opposed to the pullout couch as we were there just to sleep for the night. Breakfast is very limited and you have to ask for refills if something gets over.
Rajat
2025 年 6 月入住 1 晚
8/10 还可以
Nick
与家人及幼儿出行, 与家人出行
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very affordable, carpet was stained. We slept well, it was quiet. Free breakfast was limited but had great espresso machine.
Nick
2025 年 7 月入住 1 晚
6/10 一般
John
与配偶出行
2025 年 7 月 8 日
It was okay
John
2025 年 7 月入住 1 晚
4/10 很差
Blair
带宠物出行
2025 年 7 月 8 日
不满意:员工和服务、服务设施、住宿条件和设施
So I checked into a room with a hot tub, quickly found the tv did not work. Tried calling the front desk to discuss and received no answer on several attempts. Finally went down to the front desk to find nobody there and several minutes of waiting the front desk associates showed up. Explained the problem while the front desk agent acted like this was a new problem they weren't aware of but then said they were aware of it. He offered to downgrade my room which I said the whole point of me being there was for the hot tub. I she's 8 if there was d another tv that could be switched out and he said they was not, but he would get with his manager and see if they could discount my room or sobering to that nature he left it telling me he would get back with me shortly. Shortly never came in fact the next morning I checked down at the front desk to see if anything had been discussed or what was going to happen and was met by a different person saying they knew morning about it. In short I stayed in the room with no working tv and feel the hotel knew the tv want working and still rented the room and they probably still are found the same thing now. Very disappointing for a property I've stayed at before and was simply impressed with the staff and the accommodations previously. Severely disappointed.
Blair
2025 年 7 月入住 1 晚
8/10 还可以
Elsa
2025 年 7 月 8 日
满意:员工和服务,清洁度
Hotel pratique pour une nuit de passage
Elsa
2025 年 6 月入住 2 晚
4/10 很差
Jessica
与家人出行
2025 年 7 月 7 日
不满意:清洁度、服务设施、住宿条件和设施
Front desk staff were nice. First room had issues with cleanliness and the tv. Second room had a stench to it, but seemed cleaner. Phone wouldn't call down to the front desk. Had no Do Not Disturb sign to hang on door, so housekeeping tried to come in every morning around 7am (not cool). No microwave available in rooms or at front desk area- yet they sold items needing a microwave. Pool was closed down when we got there as well. Not a horrible hotel if you just want to lay your head down and get some sleep. The breakfast was a joke. Warm milk and juice with cereal. Nasty prepackaged muffins or waffles were your choices.
Jessica
2025 年 6 月入住 4 晚
8/10 还可以
Anthony
2025 年 7 月 6 日
Anthony
2025 年 7 月入住 1 晚
10/10 超赞
Alexander
商务旅客
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
👍
Alexander
2025 年 7 月入住 1 晚
10/10 超赞
Alexander
商务旅客
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
👍
Alexander
2025 年 7 月入住 1 晚
2/10 糟糕
Fredrick Lawrence
与家人出行
2025 年 7 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
It's in a sketchy area The hotel room looks nothing like the photos And I was supposed to get a microwave That was the bare minimum, but they took a whole day and a 1/2 before.They got me a microwave in my room And the whole hotel was so foully.It was disgusting and I would have stayed in another hotel if I could afford it