Palaces in Samsun Province

"Temiz oda güleryüzlü hizmet"

"Perfect"

"Location is good, but free car parking on the street is problematic during the day."

"The hotel itself is not what it was before. Definitely requires renovation. Cleanliness of the bathroom was not satisfactory: toilet seat was not clean and I had to scrub away the traces of urine. The breakfast is alright. No comments. The staff is very polite from the reception to the reastaurant and cleaning."

"Staff does not speak English. Room very small and cold. Not as advertised. Bathroom had grout dust all over. Blankets are old and mismatched. "

"It is NOT a smoke free hotel, hence, one can smell smoke every where. Clean and large rooms. Noise and sound insulation is a problem."

"Spacious rooms and large beds. Noisy room due to roof construction works opposite our room. View is horrible and looks over a factory and storage silos. Area is part of the port and isolated from the rest of the city. Staff require extensive training in client relations. We asked the receptionist to give us another room butno responce from her. Although the hotel has a covered auto park, they forced us to park on the main street because we refused to valet park the by a hotel staff. It was a rental and we didn't want any damage on the car."

"Not so good "

"Breakfast was great but we were surprised we had to pay extra for the breakfast. I found this disappointing when other hotels we stayed at breakfast was in the the price. The other disappointing thing I found was wi-fi was very limited in time. For God sake 🙏 fix these two problems so I and other future customers can give you five star rating."