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关于舍尔茨-圣安东尼奥-塞尔玛温德姆拉昆塔套房酒店的点评

2.5 out of 5
舍尔茨-圣安东尼奥-塞尔玛温德姆拉昆塔套房酒店
17650 Four Oaks Lane, Schertz, TX

点评

7.8

还可以

10 分 - 超赞。366 条好评，共有 840 条点评" "
8 分 - 还可以。209 条好评，共有 840 条点评" "
6 分 - 一般。118 条好评，共有 840 条点评" "
4 分 - 很差。70 条好评，共有 840 条点评" "
2 分 - 糟糕。77 条好评，共有 840 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.2/10

服务设施

8.0/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

Brittney

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bathrooms are a little small and the tubs had some rust in them . Other than that everything else was fine .
2024 年 5 月入住 1 晚

4/10 很差

Gene

2024 年 4 月入住 1 晚

10/10 超赞

Christina

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would definitely stay again
2024 年 4 月入住 1 晚

10/10 超赞

jennette

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
The staff was awesome!! From check in to checkout!!
2024 年 4 月入住 5 晚

10/10 超赞

Ileana

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing, hotel was very clean, rooms were clean and comfortable, it was a great staying
2024 年 4 月入住 6 晚

10/10 超赞

Freddy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 4 月入住 1 晚

6/10 一般

dana，San Antonio

与配偶出行, 商务旅客
满意：住宿条件和设施
My biggest complaint was the breakfast for both mornings. It did not appear that amyone was atrendibg to the area. The eggs were gone both mornings. 😒
2024 年 4 月入住 2 晚

8/10 还可以

Karina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 3 月入住 1 晚

10/10 超赞

Lori

满意：清洁度、员工和服务、住宿条件和设施
Easy to get to, wonderful Thai restaurant next door. Staff was great
2024 年 3 月入住 1 晚

10/10 超赞

Jose Angel de la Paz

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo bien.
2024 年 3 月入住 2 晚

8/10 还可以

Pablo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No me gustó que hay demasiado ruido al rededor de la habitación que me asignaron.
2024 年 3 月入住 1 晚

6/10 一般

Maninder

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
I booked it for 5 person but we just got 2 two queen beds it was very difficult to sleep I asked for extra bed but they didn’t provided us that was only issue we got!
2024 年 3 月入住 1 晚

10/10 超赞

Ana，Cibolo

满意：清洁度、员工和服务、住宿条件和设施
The staff have been excellent here. I recently sold my home and have been doing a lot of traveling with my French bulldog and stayed in a couple of hotel rooms but La Quinta here in Schertz Texas is definitely rated 10 being best, they Have my Home Away from home much easier and convenient!!
2024 年 3 月入住 2 晚

10/10 超赞

Noe

满意：住宿条件和设施
Very clean n friendly staff..
2024 年 3 月入住 2 晚

6/10 一般

Casey

满意：清洁度
不满意：员工和服务

10/10 超赞

Javier

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everything in this hotel was great (cleanliness, staff, new furniture), but what I liked the most was the tile floor of my room. The absence of carpet makes the rooms smell fresh.
2024 年 3 月入住 1 晚

8/10 还可以

Michael

与家人出行
满意：清洁度
it is an average hotel.
2024 年 3 月入住 2 晚

10/10 超赞

Darrel

满意：清洁度、员工和服务、住宿条件和设施
Beautiful clean and staff is super sweet
2024 年 3 月入住 1 晚

10/10 超赞

Douglas

满意：清洁度、员工和服务、住宿条件和设施
Was a great stay, great location for what we needed.
2024 年 3 月入住 2 晚

10/10 超赞

Gerardo

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpful and friendly. Room was very clean.
2024 年 2 月入住 2 晚

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff were very helpful beyond the helpful
2024 年 2 月入住 2 晚

10/10 超赞

A

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The lady who checked me in was very nice and friendly. And helping when I asked about food in the area. She also reached out to me in a timely fashion about my reservation. She gets 2 thumbs up from me.
2024 年 2 月入住 1 晚

6/10 一般

Ronda

2024 年 2 月入住 2 晚

2/10 糟糕

Michelle

与家人出行, 团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
HORRIBLE experience, do NOT stay here. I arrived at 2:30pm with 3 tired teenagers who just played a soccer game and needed to shower and rest up before another game this evening. I was told my room wasn’t ready and they no longer had 2 Double Queen rooms left, which is what I paid for on Expedia. I told her she would need to find a room for us, and she was a little flustered as she didn’t receive the list of the clean rooms from the cleaning staff. We get sent on our way with keys to a room, when we arrive the beds are stripped. I see a cleaning lady and ask her why the beds don’t have sheets, she advises that the room hasn’t been cleaned yet. After about 30 minutes and telling the front desk that the kids need to shower/rest and our room should’ve been ready at 3:00pm check in time. We now get sent to a room with 1 king size bed because everyone was tired and were told our room would be ready in 20 mins. After 1 hr the boys showered and are trying to rest when a couple walks in the room as they were given the key to the same room we were sent to. At this point it’s 5:50pm and we’re still in this temporary room, I told the front desk this is unacceptable and the boys were unable to rest. At 6pm we finally get our room just enough time to quick change into uniforms and back to the fields. Breakfast was a mess & so dirty. No butter, no juices, no water. Just waffles, toast and bagels. I stayed at this hotel 2 yrs ago and it was a very different experience. Will never be back.
2024 年 2 月入住 1 晚

10/10 超赞

GONZALO

2024 年 2 月入住 1 晚

10/10 超赞

George

2024 年 2 月入住 3 晚

10/10 超赞

Gregory

2024 年 2 月入住 1 晚

10/10 超赞

Claudia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean rooms
2024 年 2 月入住 3 晚

8/10 还可以

Ronald，Salinas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚

10/10 超赞

Lynn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

10/10 超赞

Veronica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Jose

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

4/10 很差

Veronica

与家人出行
不满意：住宿条件和设施
NO HOT WATER, in fact it was ice cold. The air conditioner did not cool the room. The breakfast bar was small compared to other locations.
2024 年 1 月入住 1 晚

2/10 糟糕

James

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bed had a hole in the middle my kids slept on the floor which is ashame , the shower was clogged up we told the lady in the front desk she said they can’t do nothing about it
2024 年 2 月入住 2 晚

8/10 还可以

Martin H

满意：员工和服务，清洁度
An Elevator was out of order. The breakfast wasn't ready on time.
2024 年 2 月入住 1 晚

4/10 很差

Israel

满意：客房舒适度
不满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

mary

与配偶出行
Nice room and friendly staff.
2024 年 2 月入住 1 晚

10/10 超赞

Haden

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

lonnie

满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

4/10 很差

真实旅客

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The cable was not working all weekend, breakfast was not ready at the time indicated, and the toilet was making so much noise.
2024 年 1 月入住 2 晚

2/10 糟糕

Miranda

与家人出行
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Room smelled like onions/BO Hot tub was filled in with cement All fitness equipment was not working Cable was out the whole stay/ no smart tv for streaming
2024 年 1 月入住 1 晚

8/10 还可以

Dawn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Had a very nice room I would stay here again.
2024 年 1 月入住 2 晚

6/10 一般

Veronica

The room was average. Ok for one night. The tv didn't work had to get staff to fix. No hair dryer, which was odd because I usually stay at LaQuinta but this location was a first time. No extra roll of toilet paper the bathroom had half a roll and no bag for dirty laundry.
2024 年 1 月入住 1 晚

10/10 超赞

johnathan

满意：清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

4/10 很差

glen

与家人出行
不满意：住宿条件和设施，员工和服务
They gave us an ADA room (not requested) and the TV didn't work (staff couldn't help) and was stuck watching the weather channel that night (only station that would work). The TV was also clear across the room from the bed:-(. The bathroom sink was just a sink attached to the wall, leaving nowhere to place our toiletries other than outside the bathroom. I changed rooms the following day. In this room, I went to use the toilet and it was like taking a shower! For some reason, the exhaust fan above the toilet was dripping water (constantly) right on the toilet! I took a video, went downstairs, showed the desk attendant (same one that couldn't help with the tv} the video and she actually got mad at me for reporting it!!! I went to my truck, got an umbrella to use while we used the toilet, and then canceled our last day in the hotel and ended our vacation a day early. For whatever the reason, when we checked out at 745am, there was no breakfast set-up (supposed to have started at 7:00). Needless to say, we won't be back.
2024 年 1 月入住 4 晚

10/10 超赞

Stephanie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to nice !
The staff was nice and very helpful. The breakfast fresh and hot. The rooms were clean.
2024 年 1 月入住 2 晚

10/10 超赞

VALERIE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
GREAT REVIEW
The room was very clean. Breakfast was every morning with a wide variety of choices and we felt safe with our stay. We came and went from the property without any worries.
2024 年 1 月入住 2 晚

10/10 超赞

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

Johnny

与家人及幼儿出行, 带宠物出行
满意：服务设施，员工和服务
不满意：住宿条件和设施，清洁度
Although the staff was friendly and the breakfast was good there were trash cans out side full of trash for 2 days the ice machine leaked water and we had to unplug the TV because the remote wouldn't work properly. I was not very happy I like to stay at la Quinta because I have pets but honestly could have stayed at motel 6 for half the cost and not been charged a pet fee after check in. As a business manager of a major Corporation I would find some way to insure that a valued guest like myself was compensated for such a disappointment of overall service
2024 年 1 月入住 2 晚