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攝政旅店 - 山姆休斯敦堡的評價

2.5 out of 5
攝政旅店 - 山姆休斯敦堡
1131 Austin Hwy, San Antonio, TX

評價

5.8
10 分評分，優異；31 則評價中有 7 則" "
8 分評分，不錯；31 則評價中有 4 則" "
6 分評分，一般；31 則評價中有 7 則" "
4 分評分，欠佳；31 則評價中有 4 則" "
2 分評分，很差；31 則評價中有 9 則" "

5.6/10 

整潔度

6.2/10 

職員與服務

5.8/10 

設施服務

5.0/10 

住宿狀況

5.4/10 

環保程度

評價

2/10 很差

Shania

家人同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
Terrible, don't get this hotel, you’ll have the worst day of your life if you get this hotel, its bad and you will not feel safe if you get this hotel just by the looks and I wasn't able to check in cuz nobody is there ,I paid for nothing basically I have the money for free , for military folks , this hotel is using fort samhouston in the name but its not inside the base so please dont get this hotel nad decision i did in my life is getting this place, expedia will not help you either tried to call for a refund but I don’t get response from any representatives. So please dont get this hotel.
於 2023 年 2 月住了 1 晚

4/10 欠佳

Liliana (San Antonio)

不滿：整潔度、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚

6/10 一般

William

不滿：住宿狀況和客房舒適度
於 2022 年 9 月住了 4 晚

10/10 優異

Dolores

於 2022 年 9 月住了 1 晚

6/10 一般

Louise

讚好：職員與服務
不滿：設施服務和住宿狀況
Mostly as expected for the cost savings.
於 2022 年 7 月住了 1 晚

4/10 欠佳

Robert (Flagstaff)

不滿：職員與服務和住宿狀況
Poor service and room was extremely hot with holes in sheets.
於 2022 年 6 月住了 1 晚
Regency 於 2022年7月2日的回應
I'm sorry we improve our services.

6/10 一般

Marianne

家人同遊
不滿：設施服務和住宿狀況
Location was okay; felt unsafe for my daughter and I (mom) - the first room they gave us (one king bed)/paid for two beds), the door locks inside the room were broken; the room wasn't very nice but I guess it was worth the $75 per night we paid. Motel 6 would have been nicer.
於 2022 年 6 月住了 2 晚
Regency 於 2022年6月20日的回應
we improve our services

4/10 欠佳

Robbie

於 2022 年 5 月住了 4 晚
Regency 於 2022年5月31日的回應
Thank you

2/10 很差

Marina

商務旅客
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
I didnt like that i was arrested and have to go to jail for 3 years 😤
於 2022 年 5 月住了 1 晚
Regency 於 2022年5月19日的回應
I'm sorry, we think its wrong

10/10 優異

Nathaniel Raye

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check was ver simple very easy, staff was courteous and the atmosphere of the grounds I cluded everyone
於 2022 年 4 月住了 1 晚
Regency Inn 於 2022年5月19日的回應
Thank you

8/10 不錯

John

於 2022 年 4 月住了 1 晚
Regency 於 2022年5月19日的回應
Thank you

2/10 很差

Armando Luis

不滿：整潔度、職員與服務、設施服務和住宿狀況
Wifi didnt work. Room was dirty. Staff is rude.
於 2022 年 3 月住了 3 晚
Regency 於 2022年5月19日的回應
The Wifi is working sometimes the company fixed the signal.

2/10 很差

Vito

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
HORRIBLE STAY
Terrible stay. Room dirty. Towels were old bedding even older with holes in comforter. Small bathroom. Door didnt close room half open. Holes at bottom of door where mice could enter. Management non existant. Over 50% rms under construction.
於 2022 年 3 月住了 3 晚
Thank you 於 2022年3月23日的回應
we appreciate your comments we are improving our service. Thank you.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Thebparking was by far the best ive had. Literally in my front door
於 2022 年 3 月住了 1 晚
Thank you 於 2022年3月22日的回應
Thank you Graciela

8/10 不錯

Osvaldo Alfonso

於 2022 年 3 月住了 1 晚
Thank you 於 2022年3月16日的回應
Thank you for visiting us, we hope to improve your stay next time.

10/10 優異

jack

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2022 年 3 月住了 2 晚
Thank you 於 2022年3月22日的回應
Thank you Jack

2/10 很差

Willis

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible
The sheets were dirty and had hair in the bed between the sheets
於 2022 年 3 月住了 1 晚

10/10 優異

Nery

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very clean and very quiet it has a very good location close to many shops and restaurants to ea, also is close to the airport. The staff is very friendly and professional.
於 2022 年 2 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：職員與服務和住宿狀況
於 2021 年 11 月住了 2 晚
Thank you 於 2022年3月16日的回應
Thank you for trusting us.

6/10 一般

Niveen

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Rundown motel in undesirable neighborhood
Not much of a motel. It's family owned and run by an Indian family. Not very friendly and quality is sub-par.
於 2021 年 7 月住了 1 晚
Thank you 於 2022年3月16日的回應
Please accept an apology from us. we will do our best next time

8/10 不錯

Socorro

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Manager very nice
於 2021 年 9 月住了 2 晚

6/10 一般

Nick

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
No sheets and cigarette burns on the comforter.
Very nice staff. Hotels.com however, appears to be bilking the hotel of local occupancy taxes. When checking in the receptionist informed me I needed to pay occupancy taxes because Hotels.com did not pay them for it. My reciept clearly stated the taxes were paid and my CC had been charged for them. So, either the receptionist was lying or Hotels.com is not sending full payment to the hotel. In general this was a pretty lousy hotel. Toilet leaked, lighting was poor, shower faucet handle was not attached and kept falling off. Vagrant looking people hanging around. No flat sheet on the bed just the "comforter" that had burn marks from cigarettes. I'll move on down the road next time.
於 2021 年 6 月住了 1 晚

8/10 不錯

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best in town
Awesome property great staff and service as the room was clean
於 2021 年 3 月住了 2 晚

10/10 優異

Christina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚

4/10 欠佳

Frederic

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst in san antonio
Horrible place. People were living there.
於 2021 年 3 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Staff was friendly but in a rough area. It was worth what I paid 35.00.
於 2021 年 3 月住了 1 晚

2/10 很差

Luz

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚

2/10 很差

kenya

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
They lied about .y booking and tried to get me to pay more
於 2021 年 2 月住了 1 晚

2/10 很差

Ahmad

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
This is the worst hotel I’ve ever seen.
於 2020 年 12 月住了 1 晚

10/10 優異

Muchael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 1 晚