Travelers find energizing fitness classes and cycling at this tropical paradise, while evenings bring entertainment under the stars at Hotel Riu Papayas
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Located near Yumbo Shopping Center in Playa del Ingles, Hotel Riu Papayas - All Inclusive offers both active vacation options and relaxation. Guests enjoy a breakfast buffet, beach volleyball, drinks at the poolside bar, and live concerts in the evening.
Located in Playa del Ingles, a neighbourhood in San Bartolomé de Tirajana, Hotel Riu Papayas - All Inclusive is in the entertainment district and near the beach. Salobre Golf Resort and Mogan Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and Anfi Beach. Travelling with kids? Consider Lago Taurito Water Park and Centro Cultural San Fernando de Maspalomas. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our San Bartolomé de Tirajana travel guide
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
What's nearby
Yumbo Shopping Center
8 min walk - 0.8 km
Paseo Costa Canaria
10 min walk - 0.9 km
English Beach
12 min walk - 1.0 km
Kasbah Shopping Center
7 min walk - 0.6 km
CITA Shopping Center
19 min walk - 1.6 km
Getting around
Las Palmas (LPA-Gran Canaria)
29 min drive
Restaurants
Restaurante Hotel Waikiki
2 min walk
Lounge Bar, Gran Canaria Princess
3 min walk
Greek Village
6 min walk
Café de Paris
6 min walk
Kölsches Eck
4 min walk
About this property
Hotel Riu Papayas - All Inclusive
Upscale all-inclusive hotel near Yumbo Shopping Center
Take advantage of a free breakfast buffet, a poolside bar and concerts and live shows at Hotel Riu Papayas - All Inclusive. Adventurous travellers may like the cycling, fitness classes and beach volleyball at this hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
Additional perks include:
An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Bike hire, an electric car charging station and babysitting (surcharge)
A front desk safe, a lift and smoke-free property
A 24-hour front desk, evening entertainment and multilingual staff
Guest reviews say good things about the overall condition
Room features
All 468 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and showers
TVs with satellite channels
Wardrobes/cupboards, balconies and mini fridges
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Land activities
Fitness facilities
Volleyball
Children's club
Entertainment
On-site entertainment and activities
On-site live performances
Awards and affiliations
Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:30 AM to 10:30 AM
3 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
Asian restaurant
Lobby bar
Spanish restaurant
Things to do
Beach volleyball
Bicycle rentals
Bicycle storage
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Free children's club
Gym
Outdoor pool
Playground
Splash pad
Waterslide
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
In-room cot
Mini-fridge
Outdoor pool
Playground
Snack bar/deli
Splash pad
Waterslide
Conveniences
24-hour front desk
Safe at front desk
Water dispenser
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Outdoors
Beach loungers
Beach umbrellas
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
100% renewable energy
8 floors
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with satellite channels
Food and drink
Mini-fridge
More
Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H-35/1/0000230
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive Hotel
Riu Papayas San Bartolome de Tirajana
Riu Papayas Bartolome Tirajan
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolomé de Tirajana
Frequently asked questions
Does Hotel Riu Papayas - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Hotel Riu Papayas - All Inclusive?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Riu Papayas - All Inclusive on 5 Apr 2026 start from HK$2,233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Riu Papayas - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Papayas - All Inclusive?
There is free parking nearby.
What time is check-in at Hotel Riu Papayas - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Hotel Riu Papayas - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Riu Papayas - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include volleyball.
Where is Hotel Riu Papayas - All Inclusive located?
This family-friendly San Bartolomé de Tirajana hotel is located in the entertainment district, within a 15-minute walk of Kasbah Shopping Center and Yumbo Shopping Center. Maspalomas Dunes is 1.6 mi (2.6 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Riu Papayas - All Inclusive Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Waldemar
Stayed 7 nights in Nov 2024
6/10 Okay
Derek
26 Dec 2024
Noisy cleaners
The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up.
The last thing a person on holiday wants us being woken up early in the morning.
No card to say do not disturb.
They did an Asian night in a seperate restaurant that was superb.
The Desserts were poor considering the good food for the main.
The same desserts every single night , just a different colour, same flavour every night .
This lets the food side down.
Rest was ok
Lot's of choice with the food.
Room nice size and beds comfy.
Drink option ok
Staff friendly and helpful.
Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Benefits: parking on the site for free.
Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together.
That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Kerry
Stayed 7 nights in Feb 2023
4/10 Poor
Angela
16 Sept 2024
Liked: Cleanliness
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
The hotel is very high standard. Two things were disappointing
1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice.
2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Andrew
Stayed 9 nights in May 2024
10/10 Excellent
Keith
28 Feb 2023
Liked: Cleanliness, staff & service
Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu.
Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner.
Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before.
Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.