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关于科尔顿 - 北河岸智选假日酒店 - IHG 旗下饭店的点评

2.5 out of 5
科尔顿 - 北河岸智选假日酒店 - IHG 旗下饭店
2830 S Iowa Ave, Colton, CA

点评

8.8

超赞

10 分 - 超赞。623 条好评，共有 1003 条点评" "
8 分 - 还可以。216 条好评，共有 1003 条点评" "
6 分 - 一般。82 条好评，共有 1003 条点评" "
4 分 - 很差。39 条好评，共有 1003 条点评" "
2 分 - 糟糕。43 条好评，共有 1003 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Larry

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very easy check and the staff very friendly. The rooms are always very neat and clean.
2024 年 5 月入住 1 晚

4/10 很差

Saleem

与家人出行
满意：清洁度
不满意：服务设施
The property was very basic but clean. It was disappointing that the room had too much noise (fridge was too loud, there was constant sound of laundry throughout the night, and window was not sound proof since we could hear the cars). The air conditioner was also not working properly as throughout the night either it will get too hot or too cold. I am happy it was just one night stay.
2024 年 5 月入住 1 晚

10/10 超赞

Angelica

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location
2024 年 5 月入住 2 晚

8/10 还可以

Tareq

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚

10/10 超赞

Martin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing to say everything was perfect.
2024 年 4 月入住 4 晚
Taylor 于 2024年05月1日 的回复
Thank you for your stay and feedback

10/10 超赞

Miguel

与配偶出行
满意：服务设施，清洁度
Parking was awfully small. Future reference please have more parking available please
2024 年 4 月入住 1 晚
Taylor 于 2024年05月1日 的回复
Thank you for staying with us and thank you for your feedback. The Holiday Inn Express Colton features a little more parking than the competition-- the hotel has169 parking spaces for 149 rooms. We also use parking passes to ensure our parking is reserved for guests only. We look forward to welcoming you back next time!

6/10 一般

Christianne

满意：住宿条件和设施，清洁度
2024 年 4 月入住 3 晚
Stacye 于 2024年04月29日 的回复
Thank you Christianne, for providing insight of your recent stay! We appreciate your feedback as we implement it to our team to continue serving great quality service for all guest. We hope to welcome you back soon.

10/10 超赞

Terrence

Nice getaway
2024 年 4 月入住 1 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us!

10/10 超赞

Felix

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚
Stacye 于 2024年04月29日 的回复
Thank you Felix, for providing feedback of your recent stay! We appreciate your feedback as we implement it to our team to continue serving great quality service for all guest. We hope to welcome you back soon.

10/10 超赞

Liliia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Stacye 于 2024年04月29日 的回复
Thank you Liliia, for providing insight of your recent stay! We appreciate your feedback as we implement it to our team to continue serving great quality service for all guest. We hope to welcome you back soon.

10/10 超赞

Svetlana

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Tecommended we stay for Acrobatic coperition and its perfect
2024 年 4 月入住 3 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us!

10/10 超赞

Elliott

2024 年 4 月入住 3 晚

8/10 还可以

Kinnari

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
No complimentary water provided, Had to purchase drinking water
2024 年 4 月入住 1 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us! We do have complimentary water located in the gym on the first floor. We hope to welcome you back next time!

10/10 超赞

William

与配偶出行
满意：住宿条件和设施，服务设施
Very comfortable and friendly staff
2024 年 4 月入住 1 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us

10/10 超赞

Omar

2024 年 4 月入住 2 晚

10/10 超赞

Melanie

满意：清洁度、员工和服务、住宿条件和设施
Was just what we needed
2024 年 4 月入住 1 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us!

10/10 超赞

Ruben

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good statue I recommend it
2024 年 4 月入住 2 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us!

6/10 一般

Eliana

与家人出行
满意：服务设施，清洁度
Water from the Bathroom sink was extremely hot & there was no hair dryer.
2024 年 4 月入住 1 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us

6/10 一般

Patricia

商务旅客
满意：员工和服务
I was on the second floor. During my stay 2-3 times I had to get my key exchanged to open my door. The door would flash Red and Green and once maintenance had to come and recharge the doors battery. I had gone down 3 times while carrying my breakfast to get my door open. The first time the front desk Manager was on a personal phone call with his girl friend (It was that obvious and the other female staff knew it too). Unfortunately the Desk Manager just gave me another set of key cards and I went back again carrying my breakfast and they didn’t work either. The third time he sent the maintenance man up to charge the door lock. I was almost late for my Court Case. That was the reason I was in town. I don’t know if there is anything that can be done about the Weed Smell permeating the hallways. Fortunately it did not make it inside my room. The breakfast was very good when I finally got to eat it the first day. The other days were good as well. I like to grab and go and eat in my room while I get ready. Every time I left my room I was concerned I would be locked out and have to go back down stairs and get cards and then a maintenance man.
2024 年 3 月入住 3 晚
Taylor 于 2024年04月29日 的回复
Thank you for your feedback and choosing to stay with us! Without getting too personal, the front desk manager does not have a girlfriend, but I am glad the empathy he was sharing with the guest was like that of family. I am sorry for the issues with the battery on your door lock and hope you will give us a chance in the future.

6/10 一般

joe

2024 年 3 月入住 1 晚
Taylor 于 2024年04月3日 的回复
Thank you

10/10 超赞

Jorge Alejandro

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Taylor 于 2024年04月3日 的回复
Thank you

8/10 还可以

Giselle

满意：住宿条件和设施，员工和服务
2023 年 12 月入住 2 晚
Taylor 于 2024年04月3日 的回复
Thank you

8/10 还可以

Kimberly

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Room was clean and the staff was nice. Stayed for a weekend to attend a rave so we were hardly in the room. Not to mention the continental breakfast was an added plus. Definitely will stay again.
2024 年 3 月入住 2 晚
Taylor 于 2024年04月3日 的回复
Thank you for staying with us and thank you for sharing your experience. We hope to welcome you back next time!

10/10 超赞

Cecilia

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
i lived how quiet and calm it was. Super convenient getting to and from the NOS Center. One thing i didnt like was not having parking coming back from the even. the parking was full, had to park in the jack in the box next door.
2024 年 3 月入住 2 晚
Taylor 于 2024年03月28日 的回复
Thank you so much for your detailed feedback. I want to apologize for the trouble parking and assure you we are actively working on several solutions (like parking passes with towing). We hope to welcome you the next time you are visiting NOS center!

10/10 超赞

Raquel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing from front desk to the breakfast service everyone was so nice. The room was really clean and cozy my husband and I will defiantly be staying again soon
2024 年 3 月入住 2 晚
Taylor 于 2024年03月28日 的回复
Thank you so much for your detailed feedback. We hope to welcome you back soon!

10/10 超赞

Suzanna

2024 年 3 月入住 1 晚
Taylor 于 2024年04月29日 的回复
Thank you

10/10 超赞

Larry

满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 3 月入住 2 晚
Taylor 于 2024年03月28日 的回复
Thank you for your feedback

10/10 超赞

Michael

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Consistent in providing great hospitality! 3/3 times I’ve booked! All stays were great.
2024 年 3 月入住 2 晚
Taylor 于 2024年03月28日 的回复
Thank you so much for your detailed feedback and for staying with us. Hopefully we will see you soon for your 4th stay :)

6/10 一般

Kyle

团体旅客
.
2024 年 3 月入住 2 晚
Taylor 于 2024年03月28日 的回复
Thank you

6/10 一般

Leslie

不满意：住宿条件和设施，员工和服务
Taylor 于 2024年03月28日 的回复
Thank you for your feedback

10/10 超赞

Erika

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed it breakfast and a friendly staff.
2024 年 3 月入住 1 晚
Edgar 于 2024年03月23日 的回复
Thank you so much Erika for your feedback and the commentary. I hope to welcome you back again.

10/10 超赞

Laurel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good food. Clean and well equipped room. Train close in the middle of the night and truck noise from freeways
2024 年 3 月入住 1 晚
Edgar 于 2024年03月23日 的回复
Hi laurel,I apologize for the noisy train, Hopefully next time you visit us its not that noisy, the freeway side tends to be the quieter side. Remember we can always switch you rooms if we do have it available.

10/10 超赞

KARINA CORTEZ

满意：清洁度、员工和服务、住宿条件和设施
Me gustó mucho, todo, está muy limpio y las camas muy confortables
2024 年 3 月入住 1 晚
Edgar 于 2024年03月23日 的回复
Muchas Gracias Karina, Nos da gusto que se la aya pasado bien. Porfavor no se olvide de nosotros en su proximo viaje.

10/10 超赞

GARY

2024 年 3 月入住 1 晚
Taylor 于 2024年04月3日 的回复
Thank you

6/10 一般

Jenay

与家人出行
Homeless camped around property. Walls very thin. Front desk ignores us while standing there waiting to check out and helps people after us.
2024 年 3 月入住 3 晚
Taylor 于 2024年04月3日 的回复
I am sorry about your experience. Thank you for staying with us and thank you for sharing your feedback.

6/10 一般

Christopher

与配偶出行
满意：住宿条件和设施，员工和服务
不满意：清洁度
Fridge was not clean when we checked into our room (still contained various items left behind by the previous guests). Breakfast food was fine, but serving utensils and dishes did not appear to be clean. Other guests were shouting in the halls and making lots of noise due to some kind of domestic dispute situation in the early morning hours.
2024 年 3 月入住 2 晚
Taylor 于 2024年04月3日 的回复
Thank you for staying with us and thank you for sharing your experience. I am sorry about anything less than perfect-- please note we have a "clean promise" and if you have any issues in your room after check in, you can call us and we will make it right. We hope to welcome you back next time!

8/10 还可以

Yinhui，Agoura Hills

满意：员工和服务，清洁度
2024 年 2 月入住 4 晚
Edgar 于 2024年03月23日 的回复
Thank you for your feedback Yinhui.

8/10 还可以

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Convenient to expressway and U of C Riverside.
2024 年 3 月入住 1 晚
Edgar 于 2024年03月23日 的回复
Thank you for your feedback Michael.

8/10 还可以

David

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good breakfast
2024 年 2 月入住 1 晚
Jonnie 于 2024年03月2日 的回复
Hello David , Thank you so much for your review !

8/10 还可以

Mary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
there was alot of questional people walking around the property
2024 年 2 月入住 1 晚
Jonnie 于 2024年02月26日 的回复
Hello Mary,Thank you so much for your feedback , we try our absolute best to make sure that everyone that's on property is a guest/employee.

8/10 还可以

Patricia Williams

满意：员工和服务，清洁度
Nice hotel, stayed for the weekend for a soccer tournament. Pretty good breakfast as well
2024 年 2 月入住 2 晚
Jonnie 于 2024年02月26日 的回复
Hello Patricia, Thank you so much for your feedback!

10/10 超赞

Elizabeth

与家人及幼儿出行, 与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed for the weekend for a soccer tournament and this location was super conveniently located next to the freeway. Easy to find parking. Wish there were charging stations available closer or at this location for guests.
2024 年 2 月入住 2 晚
Jonnie 于 2024年02月26日 的回复
Hello Elizabeth , Thank you so much for your feedback!

10/10 超赞

Tammi

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was Amazing. Friendly, so Organized. Very helpful and quick to resolve anything that comes up. Very Pleased with our stay. Thank You so Much.
2024 年 2 月入住 2 晚
Jonnie 于 2024年02月26日 的回复
Hello Tammi , Thank you so much for your feedback! We'd love to have you again!

8/10 还可以

Minor

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and excellent customer service. My only issue was the train noise and area looked sketchy but we felt safe overall.
2024 年 2 月入住 1 晚
Jonnie 于 2024年02月26日 的回复
Hello Minor,Thank you so much for your feedback!

10/10 超赞

Yolanda

满意：住宿条件和设施，员工和服务
2024 年 2 月入住 2 晚
Jonnie 于 2024年02月26日 的回复
Hello Yolanda , Thank you so much for your feedback!

10/10 超赞

Ryan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, friendly staff, nice amenities, security on site. Next to freeway so a little loud in the morning.
2024 年 2 月入住 1 晚
Jonnie 于 2024年02月26日 的回复
Hello Ryan , Thank you so much for your feedback!

8/10 还可以

Nasen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 2 月入住 1 晚
Jonnie 于 2024年02月26日 的回复
Hello Nasen , Thank you so much for your feedback!

4/10 很差

Jonathan

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Edgar 于 2024年02月9日 的回复
Thank you for your feedback Jonathan

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great
Great location, right off the highway. There’s a 24hr gas station, Starbucks, and a jack in the box right next door walking distance.
2024 年 2 月入住 1 晚
Edgar 于 2024年02月9日 的回复
Thank you for your feedback, we hope to see you soon :)

10/10 超赞

Barbara

带宠物出行
满意：员工和服务、服务设施、住宿条件和设施
Great place,,Wonderful staff
2024 年 1 月入住 1 晚
Edgar 于 2024年02月9日 的回复
Thank you for your review, We are glad you had a great stay.