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关于贝斯特韦斯特七海酒店的点评

3 out of 5
贝斯特韦斯特七海酒店
411 Hotel Circle South, San Diego, CA

点评

7.4

还可以

10 分 - 超赞。841 条好评，共有 2440 条点评" "
8 分 - 还可以。695 条好评，共有 2440 条点评" "
6 分 - 一般。423 条好评，共有 2440 条点评" "
4 分 - 很差。276 条好评，共有 2440 条点评" "
2 分 - 糟糕。205 条好评，共有 2440 条点评" "

7.6/10

清洁度

8.0/10

员工和服务

7.2/10

服务设施

7.2/10

住宿条件和设施

7.4/10

环保

点评

10/10 超赞

Chen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 7 晚

8/10 还可以

Juan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：员工和服务，清洁度
2021 年 12 月入住 1 晚

4/10 很差

chuong dai

与家人及幼儿出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
I am disappointed .The room has something smells and all furniture is old. The bed sheets is not white kind of little yellow .
2021 年 11 月入住 2 晚
TS 于 2021年11月9日 的回复
Thank you for your comments. Housekeeping has been notified to take action.

10/10 超赞

真实旅客

2021 年 6 月入住 3 晚

10/10 超赞

LaVon

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms nice and cozy, 2 Jacuzzi plus a pool, Pool table, bar and eatery, Love it..
2024 年 4 月入住 4 晚

10/10 超赞

Irma

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Honestly its one of the best affordable hotels in this area. It's clean and well maintained. Great job for the people that keep it that way. I enjoyed walking around the garden pathways the flowers make it look beautiful. I also enjoyed the pool and hot tub.
2024 年 4 月入住 1 晚

10/10 超赞

Abigail

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall stay was great! Called ahead of time for availability for early check in and was able to have a room ready. Easy check in process and front desk workers were very kind and quick! Area was quiet and felt safe, and many things were within distance! Although I didn’t have time for the pool, hot tub or gym amenities, it looked very clean and felt like I was in a resort! The bedroom is the price you pay for! The beds were clean, everything went perfect! One downside which is not the workers fault, are the thin walls. You can hear when someone showers or even talking, but was not a problem for me whatsoever. Will stay again.
2024 年 4 月入住 2 晚

4/10 很差

Roberto，Brooklyn

与家人出行
Check in was very late due to system outage
2024 年 4 月入住 2 晚
ts 于 2024年04月29日 的回复
We apologize for the inconvenience.

10/10 超赞

greg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property at a great price. Located on hotel circle. Took us 5 minutes to Sea World and old town; 10 from Gaslamp and Little Italy. Property is lush with palm trees and gives a Hawaii vibe.
2024 年 4 月入住 1 晚

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

6/10 一般

Ronald

满意：清洁度
Convenient to airport and heading north in am
2024 年 4 月入住 1 晚

10/10 超赞

Elshan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
There is no restaurant; however, it’s next to the highway.
2024 年 4 月入住 1 晚

10/10 超赞

Ivonne

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very clean
2024 年 4 月入住 4 晚

10/10 超赞

Irma

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and well maintained.
2024 年 4 月入住 1 晚

8/10 还可以

Tomo

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
👍
2024 年 4 月入住 3 晚

10/10 超赞

Mary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was our first time staying at any best western property. We will definitely stay at your property again.
2024 年 4 月入住 1 晚

8/10 还可以

Thomas

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施
Towels on rooms need updated. They are rough worn and old
2024 年 4 月入住 1 晚

2/10 糟糕

terence

不满意：住宿条件和设施
Terrible staff
2024 年 4 月入住 1 晚
ts 于 2024年04月26日 的回复
We apologize for not meeting your expectations.

6/10 一般

Sarah

满意：员工和服务
Close to all main highways. The staff was friendly and helpful.
2024 年 4 月入住 1 晚

10/10 超赞

Candice

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

6/10 一般

Ruby

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚

6/10 一般

Rosa

与家人出行, 与配偶出行
不满意：住宿条件和设施，服务设施
Bathtub had coarse hairs, I asked for a microwave and was told that it’s too late to request one.
2024 年 4 月入住 1 晚

10/10 超赞

Yazmin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great excellent customer service.
2024 年 4 月入住 1 晚
ts 于 2024年04月24日 的回复
Thank you. We're so pleased you enjoyed everything! Come back again.

2/10 糟糕

Maritza

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Deplorable room conditions, bed coming off the frame, mattress literally flipped over two toddlers, bed bugs, non working toilet and completely filthy bathrooms and carpets! Switched rooms only to go from bad to worse! No manager on premises! No sleep made possible!
2024 年 4 月入住 1 晚
ts 于 2024年04月22日 的回复
We apologize. We have addressed your concerns with our housekeeping and maintenance teams. We have also informed our service provider to review the guest room.

10/10 超赞

Barbara

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Safe, quiet, and close to my event.
2024 年 4 月入住 3 晚

10/10 超赞

Robert，Lemoore

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Very clean…
2024 年 4 月入住 1 晚

6/10 一般

Javier

满意：员工和服务
Property carpet was old
2024 年 3 月入住 2 晚

6/10 一般

Julia

与家人出行
We really enjoyed the heated pool and hot tub. Nice pool area. Con was no free breakfast or coffee in lobby and food was very expensive at the cafe. Regular Coffee four dollars. Coffee maker in room, but only given 4 decaf to make, but second day I was able to trade for caffeinated at front desk. Staff was friendly. Didn't feel real safe walking around the grounds due to several homeless people near the entrance and on the road in front of hotel. Was kind of worried about rental car.
2024 年 4 月入住 5 晚

10/10 超赞

Luis

满意：清洁度、员工和服务、住宿条件和设施
Muy bonito el lugar
2024 年 4 月入住 2 晚

8/10 还可以

Martha

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We have stayed here in the past. Its location is good with basic rooms that are clean and quiet. Parking was difficult to find after dinner so we had to walk a long distance in the rain to get to our room. Also, there should be a time limit enforced on the only 2 electric vehicle chargers. The same cars were plugged in during our entire stay.
2024 年 4 月入住 1 晚
ts 于 2024年04月17日 的回复
Thank you for your comments. We apologize for the inconvenience in regards to parking and the charging stations.

10/10 超赞

Lizeth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The checkin process was very easy.
2024 年 4 月入住 1 晚

6/10 一般

Dominique

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
had a booger on the wall in the bathroom. Iron didn’t work. The refrigerator didn’t work. blankets had stringy hair
2024 年 4 月入住 1 晚

8/10 还可以

Gary

满意：清洁度、员工和服务、住宿条件和设施
Todo
2024 年 4 月入住 2 晚

10/10 超赞

Antonio

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was pretty straightforward. Room was clean and quiet. Walking through the property, my son commented on how it felt like we were in Hawaii with some of the tall lush vegetation on the grounds. I would stay here again.
2024 年 4 月入住 1 晚
ts 于 2024年04月16日 的回复
Thank you. We have a great landscape team. We hope to see you again soon.

2/10 糟糕

Michelle

满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
The bed was queen size and it was not comfortable at all. My husband and me couldn't sleep well. Not recommended
2024 年 4 月入住 2 晚
ts 于 2024年04月15日 的回复
We apologize. We do have 1/3 of out guest rooms with new mattresses every year.

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

ruth

与配偶出行
满意：住宿条件和设施
Cuando llegas no tiene microondas la habitacion lo tienes que pedir pero solo tienes asta las 4 de tarde en pedirlo y si llegas despues de las 4 ya no ahi kien te lleve el microondas
2024 年 4 月入住 2 晚

8/10 还可以

Arthur

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was nice, clean, and accessible. The only thing that was difficult was the parking... it was hard to maneuver a van in the space close to the room.
2024 年 4 月入住 2 晚

10/10 超赞

Eric

2024 年 4 月入住 2 晚

8/10 还可以

Debbie

2024 年 4 月入住 1 晚

10/10 超赞

Lidia

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo excelente
2024 年 3 月入住 1 晚

10/10 超赞

William C

满意：清洁度、员工和服务、住宿条件和设施
Had a great stay here. The staff was very friendly, and the property was clean and comfortable!
2024 年 4 月入住 5 晚
ts 于 2024年04月16日 的回复
Thank you. We're so pleased you enjoyed your stay. We hope to see you again.

8/10 还可以

Noé Yahir

满意：员工和服务
2024 年 4 月入住 2 晚

10/10 超赞

Adriana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone at check in was super nice !
2024 年 4 月入住 1 晚

8/10 还可以

R

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

10/10 超赞

arthur

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hidden n quiet. Lots of parking. Rates jump way up May to Sept
2024 年 4 月入住 1 晚

8/10 还可以

Richard

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚

4/10 很差

Micheal

与配偶出行
Rooms outdated! Parking limited. Construction in place. AC does not work. Sheets old and grey! Not bright white sheets. No compliment breakfast! Cafe old and needs update. Nice design of hotel lots of potential but just nothing has been remodeled
2024 年 4 月入住 1 晚
ts 于 2024年04月10日 的回复
Thank you for your comments. We have plenty of parking between each building. Not sure what construction you're mentioning, we don't have construction taking place. We are looking in to upgrades for the hotel for later this year and in to 2025.

6/10 一般

DANIEL

满意：员工和服务
2024 年 4 月入住 1 晚