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关于绿树客栈圣地亚哥海湾的点评

2.5 out of 5
绿树客栈圣地亚哥海湾
4540 Mission Bay Drive, San Diego, CA

点评

7.6

还可以

10 分 - 超赞。325 条好评，共有 1008 条点评" "
8 分 - 还可以。314 条好评，共有 1008 条点评" "
6 分 - 一般。188 条好评，共有 1008 条点评" "
4 分 - 很差。105 条好评，共有 1008 条点评" "
2 分 - 糟糕。76 条好评，共有 1008 条点评" "

7.8/10

清洁度

8.2/10

员工和服务

7.2/10

服务设施

7.2/10

住宿条件和设施

7.4/10

环保

点评

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
large parking area breakfast is good frontdesk is very polite and helpful
2024 年 2 月入住 3 晚
Damaris 于 2024年04月11日 的回复
Thank you for taking the time to complete our survey. We are glad you enjoyed your stay with us, have a good day.

10/10 超赞

Songquan

2024 年 1 月入住 2 晚

6/10 一般

Lifang

与家人及幼儿出行
不满意：清洁度、员工和服务、住宿条件和设施
It’s old and not clean.
2023 年 8 月入住 2 晚
front desk 于 2023年08月9日 的回复
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 还可以

zhimin

2023 年 6 月入住 5 晚
thank you 于 2023年07月24日 的回复
Thank you so much for your feedback! I hope we get to welcome you back again soon!

10/10 超赞

Shutian

2023 年 3 月入住 1 晚
Front Office Supervisor 于 2023年03月31日 的回复
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 超赞

Ammy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast lots of options there was omlets, sausage patties ,french toast bagels cereal, and more also a good variety of drinks as well. Rooms were small they look just like they do in the pictures but they were very clean and nice. The bed was very comfortable i think its the best sleep ive gotten in a hotel bed from all our stays in san diego i have a herniated disc and my husband has a knee injury and we both sleep very good and they also accommodated a room for us downstairs like we asked at time of booking ..you do hear some noise from families traveling with kids but not enough to interrupt any kind of sleep. Staff was all extremely friendly we were always greeted by every staff member anytime they seen us definitely made us feel welcomed. We're definitely staying here again in futures trips.
2024 年 5 月入住 1 晚

4/10 很差

Mayra

2024 年 5 月入住 4 晚

2/10 糟糕

Jose

与家人出行
不满意：住宿条件和设施，服务设施
Pool was out of service would be nice if ur website show pool was out of service.. I found out when they already charge me :/
2024 年 5 月入住 1 晚

2/10 糟糕

Chad

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast served in the mornings is terrible a n d the eggs had bo flavor luke out if a bix.toadt was old.french toast was terrible. Sausage patties were cheqp. The gravy was vla d out if a can..gross.. suowr noisy.. the front desk agent sent me to a room that was occupied.. i was exhausted..i just wanted to aleep..but you can hear kids screaming in the halls.
2024 年 4 月入住 1 晚

10/10 超赞

DANIEL

满意：住宿条件和设施，清洁度
Excellent service
2024 年 5 月入住 1 晚

8/10 还可以

Emma

与家人出行
Limpio
2024 年 5 月入住 1 晚

10/10 超赞

Keyna Boodram

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They have good shampoo and conditioners and body lotion that was my favorite
2024 年 5 月入住 1 晚

8/10 还可以

Michael

满意：员工和服务，清洁度
Older hotel
2024 年 5 月入住 4 晚
front desk 于 2024年05月15日 的回复
thank you

6/10 一般

JENNIFER

与家人及幼儿出行, 团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Pool out of commission. Small but clean rooms.
2024 年 5 月入住 3 晚
Damaris 于 2024年05月13日 的回复
Jennifer,Thank you for taking the time to leave us a review. We do apologized for the pool being out of order during your stay. Have a great day!

6/10 一般

Moglia

与家人出行
Shower didn’t work well. Water hardly came out. Toilet didn’t work correctly. No water available at breakfast.
2024 年 5 月入住 2 晚
Damaris 于 2024年05月13日 的回复
Moglia,We thank you for taking the time to leave a review. We do apologize for the inconvenience during your stay, water is available in the fitness room for all guest.Have a good day!

6/10 一般

Alexander

商务旅客
满意：清洁度、员工和服务、服务设施
I liked that it had a gym and free breakfast from 6:30 am - 9:30 am. The breakfast was good it had eggs, sausage and French toast and lots of coffee. This was the highlight of my stay. The staff was also very nice. What I did not like was that when I first got there my key card did not work and maintenance had to change the battery on the card reader for my card to work. I was in a rush so having him in my room while I was trying to get ready was not ideal. Then my rooms peep hole had a napkin through it. I don't know if the last guest put it in there or the hotel did but the peep hole looked normal from the outside of the room. That's pretty much it. I had some friends stay at the Harborview inn and that place was 100 times worse than my hotel and was the same price. It did not have a gym, or free breakfast, and the elevator was the size of a sardine can. GreenTree was great compared to them. I would recommend this place to friends. The only issues for me where the key card not working when I first got there. Which they did fix and and the napkin through the peephole which again looked normal from the outside of the room. My room was nice with strong reliable internet and had a nice desk I was able to get work done on. Bathroom was a little small but it wasn't like I paid for a huge suite. Also the area where the hotel is located is nice and safe. I would stay here again. Thanks GreenTree!
2024 年 5 月入住 3 晚
Damaris 于 2024年05月12日 的回复
Alexander,We thank you for taking the time to leave us a review. We are very glad to hear you enjoyed your stay and hope to see you again soon. We do apologized for the inconvenience for your stay and thank you for your patience.Have a great day.

10/10 超赞

Sarah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean, breakfast was good, although it closes at 9:30 stop refilling food at 9:00am. Staff was friendly. Ample parking. Some homeless ppl When we arrived but I expected it since I knew the area. We are definitely coming back.
2024 年 5 月入住 2 晚
front desk 于 2024年05月11日 的回复
thank you hope to see you again

8/10 还可以

Seng

满意：清洁度、员工和服务、住宿条件和设施
good price, good breakfast, convenient location. I recommend this place, formerly Holiday Express.
2024 年 5 月入住 4 晚
front desk 于 2024年05月11日 的回复
thank you hope to see you again

2/10 糟糕

HUGO

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was dirty
2024 年 5 月入住 2 晚
front desk 于 2024年05月6日 的回复
SORRY FOR THE INCONVENIENCE

8/10 还可以

Roberto Cruz

满意：清洁度、员工和服务、住宿条件和设施
Lugar y zona tranquilos. Ideal para familia
front desk 于 2024年05月6日 的回复
THANK YOU

8/10 还可以

Juan

满意：住宿条件和设施，员工和服务
.
2024 年 4 月入住 2 晚
front desk 于 2024年05月6日 的回复
THANK YOU

10/10 超赞

Antonio

满意：清洁度、员工和服务、住宿条件和设施
un hotel limpio, seguro, el personal atento, desayuno incluído completo bueno y con buen servicio
2024 年 4 月入住 3 晚
front desk 于 2024年05月2日 的回复
gracias espero verte de nuevo

10/10 超赞

Luz

Todo estuvo bien
2024 年 4 月入住 4 晚
Damaris 于 2024年04月30日 的回复
Luz,We thank you for taking the time to respond to our survey. We are glad to hear you enjoyed your stay with us. Have a wonderful day.

8/10 还可以

Bailey

2024 年 4 月入住 1 晚
Damaris 于 2024年04月30日 的回复
Bailey,We thank you for taking the time to respond to our survey. We are glad to hear you enjoyed your stay with us. Have a wonderful day.

10/10 超赞

Kenneth

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Damaris 于 2024年04月29日 的回复
Kenneth,Thank you for taking the time to respond our survey. We are very glad to hear you enjoyed your stay with us. Have a wonderful day.

8/10 还可以

Cassandra

与配偶出行
满意：住宿条件和设施，员工和服务
Everything good, the location is perfect
2024 年 4 月入住 2 晚
Damaris 于 2024年04月26日 的回复
Casandra,Thank you for taking the time to take our survey. We are very pleased to hear you enjoyed your stay here with us. Have a wonderful day!

8/10 还可以

Mikel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pretty decent place. Good location, close to everything
2024 年 4 月入住 3 晚
Damaris 于 2024年04月26日 的回复
Mikel,Thank you for taking the time to take our survey. We are very pleased to hear you enjoyed your stay here with us. Have a wonderful day!

10/10 超赞

Patrick，Nuernberg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Saubere Unterkunft, gute Betten, gutes übersichtliches Frühstück. Negativpunkt: Zimmertür ca. 1 Meter vom Bett entfernt und absolut nicht dicht. Große Ritzen durch die Licht scheint und alles was am Flur passiert glasklar zu hören ist. Ansonsten etwas in die Jahre gekommen, aber ok.
2024 年 4 月入住 2 晚
Damaris 于 2024年04月26日 的回复
Patrick,Thank you for taking the time to take our survey. We are very pleased to hear you enjoyed your stay here with us. We thank you for your feedback on ways we can improve for future guest. Have a wonderful day!

10/10 超赞

Antonino

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Damaris 于 2024年04月26日 的回复
Antonino,Thank you for taking the time to take our survey. We are very pleased to hear you enjoyed your stay here with us. Have a wonderful day!

2/10 糟糕

David

2024 年 4 月入住 3 晚
Damaris 于 2024年05月13日 的回复
David,Thank you for taking the time to leave a review. We do apologize for any inconvenience during your stay.Have a great day!

10/10 超赞

Alicia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quedamos encantados, todo muy limpio, tranquilo y seguro, muy amable el personal. Y el desayuno muy rico. Lo recomiendo con 100 estrellas.
2024 年 4 月入住 1 晚
Damaris 于 2024年04月22日 的回复
Alicia,Gracias por su tiempo dedicado a responder nuestra encuesta. Nos alegra que disfrutaron de su estancia con nosotros. Buen dia!

10/10 超赞

patti

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was nice that everything worked the microwave, fridge and gym. The buffet was above average. I would stay again..
2024 年 4 月入住 3 晚
Damaris 于 2024年04月22日 的回复
Patti,Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay. Have a nice day!

8/10 还可以

Charles，Chandler

满意：员工和服务
2024 年 4 月入住 2 晚
Damaris 于 2024年04月22日 的回复
Charles,Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay. Have a nice day!

8/10 还可以

Alexander

满意：清洁度
It was conveniently located.
2024 年 4 月入住 3 晚
Damaris 于 2024年04月22日 的回复
Alexander,Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay. Have a nice day!

6/10 一般

Takuma

2024 年 4 月入住 1 晚
front desk 于 2024年05月11日 的回复
thank you

8/10 还可以

Muneer

满意：清洁度
2024 年 4 月入住 4 晚
front desk 于 2024年04月20日 的回复
thank for your review

2/10 糟糕

Mamoun

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
front desk 于 2024年04月19日 的回复
thank you for staying and for your feed back

8/10 还可以

Nadeen

与配偶出行
满意：住宿条件和设施，员工和服务
不满意：清洁度
The hotel was good but nobody changed the sheets or cleaned the bathroom we stayed 4 days and just put new towels nobody cleaned the room it was awful
2024 年 4 月入住 3 晚
Damaris 于 2024年04月17日 的回复
Nadeen,Thank you for taking the time to complete our survey. We apologize for the inconvenience during your stay, have a good day.

8/10 还可以

Janet

与配偶出行
It was pricey but probably in line with other motels in the area. Everything met our expectations—breakfast could have been a little better but we’re not big eaters so it was OK
2024 年 4 月入住 1 晚
Damaris 于 2024年04月16日 的回复
Janet,Thank you for taking the time to complete our survey. We are glad you enjoyed your stay with us, have a good day.

4/10 很差

Francisco

不满意：员工和服务
My flight was delayed , so I called to let them know I will arrived to the hotel early in the morning . When I arrived around 2 am , was ringing at the door but nobody answer so o called the hotel and nobody answer the phone either so after 10 minutes ringing at the door finally somebody showed up and it looks sleepy , I got my room at the first thing I notice inside the hotel is a foul odor , the room was ok , but the tv control does not work properly neither the night shift or the mooring staff welcome you at the hotel or thank you for your stay , definitely I won’t come back to your hotel
2024 年 4 月入住 2 晚
Damaris 于 2024年04月16日 的回复
Francisco,Thank you for taking the time to complete our survey. We apologize for the inconvenience during your stay, have a good day.

8/10 还可以

Daniel，Playa Del Rey

商务旅客
满意：员工和服务
Breakfast was great!
2024 年 4 月入住 1 晚
Damaris 于 2024年04月16日 的回复
Daniel,Thank you for taking the time to complete our survey. We are glad you enjoyed your stay with us, have a good day.

8/10 还可以

David

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelent
2024 年 4 月入住 2 晚
Damaris 于 2024年04月11日 的回复
David,Thank you for taking the time to complete our survey. Have a good day.

10/10 超赞

Becky

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great price for the location!
2024 年 4 月入住 1 晚
Damaris 于 2024年04月11日 的回复
Becky, Thank you for taking the time to complete our survey. Have a good day.

10/10 超赞

Marlenne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s clean, excellent location, and the service is excellent. It was a great experience starting here
2024 年 4 月入住 3 晚
Damaris 于 2024年04月11日 的回复
Marlenne,Thank you for taking the time to complete our survey. We are glad you enjoyed your stay with us, have a good day.

8/10 还可以

Gustavo，Newhall

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very good. The room was comfortable, not too spacious though kind of small room but with all the amenities. Breakfast food was ok, not a lot of food variety, the coffee was bad. The floor in our room was a little bit squeaky and noise and the worst part was the a/c fan was loud. Parking area was big and enough space to park.
2024 年 4 月入住 3 晚
Damaris 于 2024年04月16日 的回复
Gustavo,Thank you for taking the time to complete our survey. We apologize for the inconvenience during your stay, have a good day.

8/10 还可以

Xing

与家人出行
满意：清洁度、员工和服务、服务设施
Pros: good for the price and close to beach and SeaWorld. Have microwave and refrigerator. Cons: room is small with tiny table.
2024 年 4 月入住 1 晚
Damaris 于 2024年04月11日 的回复
Xing,Thank you for taking the time to complete our survey. We are glad you enjoyed your stay with us, have a good day.

10/10 超赞

Betzabeth

2024 年 4 月入住 2 晚
Damaris 于 2024年04月29日 的回复
Betzabeth,Thank you for taking the time to respond our survey. We are very glad to hear you enjoyed your stay with us. Have a wonderful day.

10/10 超赞

EVELYN，Spokane Valley

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施
Close to the VA
2024 年 4 月入住 3 晚
Damaris 于 2024年04月11日 的回复
Evelyn,Thank you for taking the time to complete our survey. We are glad you enjoyed your stay with us, have a good day.

6/10 一般

K

2024 年 4 月入住 1 晚
Damaris 于 2024年04月29日 的回复
K,Thank you for taking the time to respond our survey. We are very glad to hear you enjoyed your stay with us. Have a wonderful day.

10/10 超赞

Dann

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very water saving efficient toilet, but the tank water level is set too high it seems. Not anywhere near enough non-skid in my bathtub. I recommend not renting this room out until that is fixed.
2024 年 3 月入住 4 晚
Damaris 于 2024年04月11日 的回复
Dann,Thank you for taking the time to complete our survey. We appreciate your feedback on how to create a better stay experience, have a good day.