The front desk was accommodating. The room is spacious and quiet.
Erms
2024 年 3 月入住 1 晚
2/10 糟糕
Raymond
与家人出行
2024年03月14日
满意:员工和服务,清洁度
不满意:住宿条件和设施
You can tell they are trying to update the hotel but still get a feeling of remnants of 1980s decor (mirrored closet door falling off of rails as I opened it). Also saw some questionable fire sprinklers in the bathroom that were completely rusted out.
The beds were horrible, no firmness whatsoever, the sides of the bed completely sank in as you sat on them. There was no firmness in the pillows at all. It’s nice to upgrade decor to make the hotel feel “current” but you need to invest in the biggest reason for your hotel…sleep.
A big shock to my family was that this is the first Hilton we have ever been to that charges for breakfast….for standard items that would be available at a free breakfast (fruit, yogurt, bagels, toast) we were charged $20/plate…craziness.
The staff was friendly.
Raymond
2024 年 3 月入住 2 晚
10/10 超赞
Jeff
与配偶出行
2024年03月11日
满意:清洁度、服务设施、住宿条件和设施
The staff were very friendly. The only dissatisfaction was little hanging too hang any wet towels.
Jeff
2024 年 3 月入住 2 晚
10/10 超赞
Palanai
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
Sam at the front desk was the absolute best. He was kind and funny and so helpful. And Roxie in the cafe was so sweet. She handled some arrogant guests with such class. This was a nice getaway for my husband and I. We will definitely come back again!
Palanai
2024 年 3 月入住 1 晚
10/10 超赞
GABRIELA
与配偶出行
2024年03月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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GABRIELA
2024 年 3 月入住 1 晚
10/10 超赞
cercytia
2024年03月6日
满意:清洁度、员工和服务、住宿条件和设施
Didn't like there TV was very limited and didn't show to many good shows. They didn't have any shows that feature like BET, especially during Black History Months. They had that channel in the past meaning BET channel. I would think first before staying there again.
cercytia
2024 年 2 月入住 1 晚
2/10 糟糕
Hailey
与配偶出行
2024年03月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Black mold in our room. The shower smelt like an open sewer. Our towels were dirty and used, had makeup and pubic hairs on them. Homeless camp behind the parking lot, woke up to a pile of poopy toilet paper next to my car. Broken coffee machine. Rude check in clerk(bleached hair and black plug earrings). Overall bad experience.
Hailey
2/10 糟糕
Nattira
与家人及幼儿出行
2024年03月3日
不满意:员工和服务、服务设施、住宿条件和设施
Customers service isn't very helpful when we checked in. We originally booked with non-accessible room, but they got us an accessible room which we were unable to change. We even offered if we can pay the different to get a more kid's friendly room, but they refused and had nothing to offer. Very disappointed with the service and the cleanliness of the room.