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关于使命观景旅馆&套房-圣地亚哥海洋世界 - 动物园的点评

2.5 out of 5
使命观景旅馆&套房-圣地亚哥海洋世界 - 动物园
641 Camino Del Rio S, San Diego, CA

点评

5.8
10 分 - 超赞。41 条好评，共有 175 条点评" "
8 分 - 还可以。28 条好评，共有 175 条点评" "
6 分 - 一般。26 条好评，共有 175 条点评" "
4 分 - 很差。29 条好评，共有 175 条点评" "
2 分 - 糟糕。51 条好评，共有 175 条点评" "

6.2/10

清洁度

6.4/10

员工和服务

5.4/10

服务设施

5.8/10

住宿条件和设施

5.8/10

环保

点评

10/10 超赞

Jordan，La Mesa

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful and accommodating staff. Close proximity to Mission Valley Mall. Onsite laundry was a huge plus.
2024 年 5 月入住 2 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work.The Mission View Inn & Suites Team

2/10 糟糕

Luis E

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
First of all The 15$ parking this is the first time I pay parking at a hotel and when I check in the person didn't tell me about it till I checked out.
2024 年 5 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.The Mission View Inn & Suites Team

4/10 很差

Andrea

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 5 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We appreciate your feedback and will ensure to continue to work on improving our property and standards.The Mission View Inn & Suites Team

10/10 超赞

Dave

满意：清洁度、员工和服务、住宿条件和设施
We’re so happy with this hotel work perfectly fine for us and our kids very close to SeaWorld and close to the stores and restaurants we Definitely want to come back for our future vacations to San Diego Ca
2024 年 5 月入住 2 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,Thank you for highlighting our convenient location. We're glad it made your visit to the area easier and more enjoyable. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.The Mission View Inn & Suites Team

8/10 还可以

BENJAMIN H

It's was alright!
2024 年 5 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We appreciate your feedback and will ensure to continue to work on improving our property and standards.The Mission View Inn & Suites Team

10/10 超赞

Juan Carlos

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.The Mission View Inn & Suites Team

2/10 糟糕

Alejandro

不满意：清洁度、员工和服务、住宿条件和设施
Charge for parking
2024 年 5 月入住 2 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We appreciate your feedback and will ensure to continue to work on improving our property and keeping rates competitive.The Mission View Inn & Suites Team

4/10 很差

Marilu

不满意：清洁度、员工和服务、住宿条件和设施
Opino q no deberían cobrar el estacionamiento y no deberían hacer q batalles con el depósito
2024 年 5 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We appreciate your feedback and will ensure to continue to work on improving our property and keeping our rates competitive.The Mission View Inn & Suites Team

6/10 一般

Robert

与家人及幼儿出行
parking was not great for large trucks. it did not have free breakfast like the website said and Wi-fi was down. Room smelled like smoke
2024 年 5 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We apologize if our rooms and amenities fell short of what you expected. We're continuously working on enhancing our property as a whole, as well as our service quality based on guest feedback. Thank you for letting us know how we can improve.The Mission View Inn & Suites Team

8/10 还可以

Ric

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We're continuously working on enhancing our property, as well as service quality based on guest feedback. We appreciate all feedback.The Mission View Inn & Suites Team

10/10 超赞

Cristian

2024 年 4 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.The Mission View Inn & Suites Team

8/10 还可以

Fred

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Our room was clean but it could use a deep cleaning. I like the fact that there was no carpet. Seems like it feels cleaner with the vinyl flooring.
2024 年 4 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We apologize if our rooms options fell short of what you expected. We're continuously working on enhancing our property as a whole, as well as our service quality based on guest feedback. Thank you for letting us know how we can improve.The Mission View Inn & Suites Team

4/10 很差

Kayla

2024 年 4 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We appreciate your feedback and will ensure to continue to work on improving our property and standards.The Mission View Inn & Suites Team

2/10 糟糕

Mayra

不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 2 晚
Mission View Inn & Suites 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Dejuana

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The door to the room barely closes you have to force it in order to close.. the couches smell like cigarettes… the website they are advertising is false advertising.. costly but raggedy as heck !. 0/10 for me.. not worth it unless your homeless or a crackhead because that’s the vibe it gives off..
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

10/10 超赞

Jose

2024 年 4 月入住 1 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.The Mission View Inn & Suites Team

10/10 超赞

Darryl

满意：清洁度、员工和服务、住宿条件和设施
The property area was fine. I liked thr mission Valley area , San Diego
2024 年 4 月入住 2 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Ruben I

满意：清洁度
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Guillermo Metelin

2024 年 4 月入住 2 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We appreciate your feedback and will ensure to continue to work on improving our property and standards.The Mission View Inn & Suites Team

6/10 一般

A

不满意：住宿条件和设施
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

10/10 超赞

Mariana

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

10/10 超赞

Rachael

与家人出行
满意：服务设施，员工和服务
Lots of dogs and urine in hallways.
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

8/10 还可以

Tyler

Big room
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.Thank you for highlighting the cleanliness of our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us.Kind Regards,Mission View Inn & Suites Management

4/10 很差

Jemelly

不满意：员工和服务
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Ashley

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was nothing like the pictures. Old and run down.
2024 年 4 月入住 2 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Lorenzo

满意：清洁度
不满意：员工和服务
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback and hope to offer a more peaceful experience in the future.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Melvin

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Hui

不满意：住宿条件和设施
You can get a much better place to stay with the same amount of money! $15 dollars a day for parking is not acceptable! And it did not say when made the booking!!
2024 年 4 月入住 4 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

amanda

2024 年 3 月入住 2 晚
Mission View Inn & Suites 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

10/10 超赞

Alexis

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cute room, only downside (not the hotels fault) was a large motorcycle club who came and went at odd hours a few times. Didn’t mind the motorcycles, minded the obnoxious revving at 12AM that set off car alarms and woke my kids.
2024 年 2 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Octavio

2024 年 4 月入住 2 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Javianna

满意：员工和服务
2024 年 4 月入住 1 晚

10/10 超赞

Adan

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like a staying here very safe and quiet
2024 年 3 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.Kind Regards,Mission View Inn & Suites Management

8/10 还可以

Rayan

满意：清洁度、员工和服务、住宿条件和设施
Roombwas clean staff is great
2024 年 3 月入住 3 晚

6/10 一般

Antonio

不满意：住宿条件和设施
It’s smells horrible
2024 年 3 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Mark

不满意：清洁度、服务设施、住宿条件和设施
Very dated. Lumpy bed and itchy bed sheets. TV remote was taped together and difficult to use. Glad it was only one night.
2024 年 3 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we're glad we achieved this for you.Kind Regards,Mission View Inn & Suites Management

2/10 糟糕

Aysin

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room smelled nasty, something mixed with mold. The motel was nothing like the pictures. It needs major updates. The bedding was at least 20 years old. Each bed had 3 pillows not even 4. Never stayed in a motel with such terrible conditions. When asked to change rooms they told nothing was available. If Expedia values customer satisfaction, should remove this listing from suggested hotel. We ended up staying elsewhere.
2024 年 3 月入住 4 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Abel

I can’t believe that they charge you for parking it is another way to cheat from customers, and they ask you if you don’t want to pay for parking go outside on the street but there is no parking outside unbelievable !.
2024 年 3 月入住 3 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,We apologize if our amenities fell short of what you expected. We're continuously working on enhancing our property as a whole, as well as our service quality based on guest feedback. Thank you for letting us know how we can improve.The Mission View Inn & Suites Team

4/10 很差

Evelyn

不满意：住宿条件和设施，清洁度
The room is dirty and Linens and towels smells like mildew!!!! I was really disappointed when we got there the room was not exactly the same as it looks when on the pictures as the description is way off when we actually got there, I thought it’s nice but its not every thing there was not exactly clean and looks unsanitary! So disappointed!
2024 年 3 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Cassandra

与家人出行
满意：员工和服务
不满意：清洁度
Pro: Location is close to Sea world and zoo. Staff were nice, easy parking, comfortable bed, microwave, small fridge, and fit 2 adults and 3 children, price was decent for a place to rest. Cons: smelled like cigarettes, one light didn't work, air conditioner didn't stay on.
2024 年 3 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. Thank you for bringing it to our attention.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Nellie

与家人出行
It was an ok stay . They don’t do housekeeping unless you request. The front desk staff is amazing though they were all kind and hospitable.
2024 年 3 月入住 2 晚
The Mission View Inn & Suites Team 于 2024年05月23日 的回复
Dear Valued Guest,Thank you for highlighting your experience with us. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.The Mission View Inn & Suites Team

4/10 很差

Veronica，California

与家人出行
不满意：住宿条件和设施，清洁度
Horrible parking and they charge $15 per night Room smelled like mold Toilet clogged twice in our 3 night stay Sheets and towels smelled terrible (wet / old) Gym had no equipment, weight rack and no weights. 4 elliptical, no alcohol or towels to wipe down before or after Our door was jammed, we would have to literally SLAM it shut Our room was facing the Ramada hotel. Sketchy activity going in and out of there all night. Super noisy…. Buses pulling in and out all night. Loud!
2024 年 3 月入住 3 晚

6/10 一般

Sara

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
I excepted more from this place although i kinda got disappointed. like that they were able to accommodate for my son disability and booked us in a downstairs room. Although they overly charge for parking and a deposit and the place could look better. Although if you just need a place to rest this will do.

2/10 糟糕

charlene

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I didn’t get the room I requested. I was surprised with a parking fee. And a deposit charge as well. Life experience when booking a room. Thank you
2024 年 3 月入住 2 晚

2/10 糟糕

Michael

不满意：员工和服务
Prepaid for 2 nights. Do so airline delays and mechanical issues we didn’t arrive to hotel until 4am - they said the reservation “rolled over” and couldn’t honor our prepaid reservation- couldn’t even use the 2nd night we were already paid. The desk staff couldn’t help and Expedia couldn’t either - both useless and I’m out $320
2024 年 3 月入住 2 晚

8/10 还可以

Oswaldo

2024 年 3 月入住 2 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We appreciate your feedback and hope to offer a more peaceful experience in the future.Kind Regards,Mission View Inn & Suites Management

6/10 一般

Ernesto

与配偶出行
不满意：员工和服务
Está un poco descuidado, con fugas de agua y cobran el estacionamiento en 15 usd por noche 🙄
2024 年 3 月入住 3 晚
Santiago Operations Manager 于 2024年03月25日 的回复
Thank you, we appreciate your feedback. We sincerely apologize for not meeting your expectations. We've taken immediate action with our housekeeping team to address.

4/10 很差

ivan

与家人出行
不满意：住宿条件和设施，员工和服务
Older and decaying rooms
Santiago Operations Manager 于 2024年03月25日 的回复
Thank you for bringing this to our attention. We sincerely apologize for not meeting your expectations in room cleanliness. We've taken immediate action with our housekeeping team to address this issue and ensure it doesn't recur.

4/10 很差

fernando

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Photos were deceiving, place is very run down.
2024 年 3 月入住 1 晚
Santiago Operations Manager 于 2024年03月25日 的回复
We sincerely apologize that our rooms did not meet your expectations. We're committed to providing top-notch customer service and will use your feedback as an opportunity for improvement.

2/10 糟糕

Jesse，San Diego

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Mission View Inn & Suites Team 于 2024年04月29日 的回复
Dear Valued Guest.We sincerely apologize for the issues you experienced during your stay. Your feedback about our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests.Kind Regards,Mission View Inn & Suites Management